Hoteller i Southside

"Everything was ordinary, but the terrible part was being charged $9 for parking. That's truly unfair. Parking should either be free for guests"

"Breakfast had good variety. Staff was very helpful. Only downside was the paid parking . I was ot expecting that in an open lot."

"Older building but well maintained. We had stayed here previously a few years ago and it seems much nicer now! I am a breakfast person and the breakfast here is EXCELLENT! I will come back and stay here just for the breakfast when I'm in Richmond. This trip was for my son's swim meet, important to have a bathtub, not just a shower, and older facilities usually have tubs (thank goodness). My only trivial complaint is that the air conditioning unit, while it worked just fine for being older, it...

"Everyone here is absolutely amazing. They welcome you with such wonderful attitude. the breakfast selection is awesome. the rooms are clean and so comfortable."

"Had to do a late check in, was given a room that had water leaking, smelled extremely musty and the floors were wet. Never had such an experience. Had to move rooms again late at night and the staff was barely apologetic. I do not understand how such a room could be rented out especially when the assumption is that rooms are checked and cleaned before giving out to someone. Would not recommend. Mold exposure is not what I expect from a paid hotel stay."

"This is a budget hotel so one has to set his expectations accordingly. I arrived to check in and the receptionist was away apparently helping another guest. No one else was around until she returned about 10 minutes later.The room was serviceable, nothing out of the ordinary. The air conditioning worked, thank God as did the TV offering basic fare. The room was clean, the bed comfortable. The bath? Something that seems lost in the past. You flip on the light and you get a large humming noise...

"Parking is free in an open parking lot and YOU are responsible for your own car’s safety and security. The staff was extremely helpful, friendly and happy, which was a very nice surprise. I only stayed 1 night so I can say the room was very clean, bathroom was nice and clean there’s a microwave and fridge but the fridge didn’t have any power maybe a fuse needs to be checked but the large TV and microwave worked fine, shower runs great and is well renovated and the room looks just as pictured....

"Good, ubicación."

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"Friendly and helpful staff. Our handicap room was actually a suite w/ 2 connected bedrooms on the 1st floor. One bedroom had a walk/roll in shower which was very helpful. The property showed some age, but was very clean. Comfortable beds and plenty of space for maneuvering. Breakfast was fresh, hot and excellent choices. We would stay there again!"

"Our first night and morning staff, Nellie and Carla, were fantastic. They were kind and friendly, and very helpful and attentive. Are next 2 nights left a lot to be desired. Both night, extremely loud and disrespectful. Arrived between midnight and 2am, with children in tow.. The staff did not seem to be able to control the influx. Also, our shower had a HUGE crack in the back tile that staff apparently was unaware of. The cleaning carts were also very loud! The outside of the hotel leaves a...

"Easy check in and check out process. Had a bar and buffet or sit down breakfast option. Hotel room was clean. Would stay here again"

"person when checking out didnt speak only asked for room number. she seemed not happy at her job"

"Mattress and pillows were very uncomfortable. Mattress needed replaced. It slanted like it was well worn. My back and neck are sore. "

"Clean rooms staff and management are wonderful"

"The room was clean. However the keypad for room #222 was difficult to open."

"The cleanliness of the room is disgusting.The non smoking room reep of cigarettes. I would never return!!!!!!"