Hoteller i Southside

"All was great except the night desk man. He was rude, sarcastic, and wanted to argue about a shower chair. Instead of offering to help with my request, he just made excuses. Of course this was not the way an attendant should treat a guest. There are many other hotel choices and I will definitely consider others because of his sarcasm and rudeness."

"Despite renovations rooms were dated and not very clean. Air conditioning did not work well, could not get below 74 despite being set at 60. Trickling water pressure. Told front desk staff but could not be fixed."

"The rooms were very clean as were the public areas. Lots of parking. The front desk staff were very accommodating and helpful. Breakfast was delicious."

"Location to event attending."

"Very friendly staff and a very clean and safe environment! Loved it! Prices were incredible too!"

"The check-in"

"Check in and out was fast and easy."

"This property is terribly ran down and porrly kept. The freezer shelf was broken , the toilet tank top was cracked and could cut any guest, bathrrpm caulk has suspect mold growth , shower diverter leaks on the cold side , the showerhead leaks, there is a big hole at the bottom of bathroom door, the chair had several stains and looks like something off of Sanford and Son.The comforter had so many hole in it, it looks like it was used for target practice , facebowl faucet was loose and the...

"Bugs in the bed in two different rooms"

"El desayuno estaba Pobre la verdad!!"

"Loud outside. Overcharged at checkout with lie of card declined even though I had already paid…dealing with that now. Another guest tried coming into our room twice at night. Never staying here again. All around bad experience."

"Very clean property. Room was clean thats all you can really ask for"

"No"

"Very sketchy environment outside, property says 100% smoke free and several people were seen outside smoking cigarettes and weed smell coming from rooms in passing. Bedding had cigarette holes burnt into them and overall the inside was very poorly done."

"Check in was slow, there were lots of people hanging around outside smoking weed, the room door didn’t close completely so you had to lock it just to keep it closed and the bathroom had used towels and wash clothes hanging in the bathroom."

"The hotel was a dump, it smelled, and it was dirty. The shower was filthy. A used wash cloth was in the shower. The bathroom floor was warped and peeling away from the tub."

"I wouldn’t eat this breakfast - it’s all processed. Disappointing. A free breakfast should have a variety…this is not a healthy breakfast. Nothing fresh or good. I like the room and area and that a maid brought me new sheets and pillowcases etc but she just handed them to me. She should have come into the room and made the bed herself since that’s her job."

"For starters, they asked me for a $50 deposit when it’s not even on the site so I did it and when I checked out, they gave me a refund for 4750 on my debit card when I checked my account was on there when I went back today, they took it. The rooms are filthy. The bed look like someone has slept in it and they just made it up it was stained the washcloths and towels are stained. The room wasn’t clean and not to mention the carpet in the bathroom and nail sticking out of it do not go to this...