Hoteller nær Richmond Jernbanemuseum

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Pet friendly, Daley valet fees, Forgot to charge our Tesla. All else 5 stars"

"We had a wonderful time. Staff was friendly and helpful with any questions we had."

"Silly and unprofessional check in. Very slow "

"Had to pay for parking"

"Another great stay at this property!"

"The hotel was clean and the room was very cool and modern. The staff was super friendly and helpful as well. We were very comfortable and I feel the price was very reasonable. I would definitely stay there again."

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"The is property was very clean and very nice place to stay. They were accommodating and informative of the area! Every time I come to Richmond I will stay here."