Hoteller nær Six Senses Spa

"Amazing! Incredible service from everyone. Loved the beach bar - great people serving drinks and food there with amazing beach views - the tuna ceviche was the best ever. Baboo restaurant was very nice, had breakfast and dinner there. Very peaceful. My room was huge and the balcony superb to relax at. The embajadores/ras take care of everything from reservations to activities to transfers and they are delightful. All in all I had an amazing stay. Thank you."

"Todo excelente, lugar, ubicacion y un staff super amable y atento, un sitio a repetir"

"Everything was wonderful "

"The customer service rates a 5..."

"Excellent experience. The staff were amazing and very friendly. Highly recommend!"

"Wonderful staff, great hotel."

"Security process is disorganized you need a QR code to enter the campus and they didt it wrong so it expired early and we spent 1 hour arguing trying to get a new one cause you need ID and my ID was in the condo, people at the front desk of location are clueless and when you ask for help with a restaurant someone said "go to Wendys". They have zero clue. Don't smile just cold personalities on the whole resort campus. Apartment. Door code is 8 numbers long its a-lot to remember each time,...

"Beautiful property, the food was incredibly delicious and great quality. The staff were all un amor!! So caring, friendly and ready to assist! The rooms were a little worn but still very clean and well maintained. The gym equipment can use an update."

"It was all good "

"Super lugar y las mejores atenciones "

"Terrible el serviciosal cliente (recepcion) , fueron malisimo con la atencion que me brindaron en la sucursal 1 me querian cobrar dos veces el hospedaje el chico , ya que reservé para la sucursal numero 2 y la ubicación que tienen en las plataformas de reservacion es para la sucursal numero uno (son dos hoteles) por error de la ubicacion en la pagina de expedia el uber me llevo al hotel numero 1 , me trataron pésimo,no recomiendo este hotel por el mal servicios que me dieron. Ahora bien la...

"The property feels quite dated despite charging premium rates. Its five-star designation is misleading; it aligns more closely with a four-star experience. For context, the St. Regis next door clearly meets true five-star standards and highlights the difference. That said, the food quality at Eden Roc is very good, and the villas are spacious. However, the promotional images are somewhat misleading and don’t reflect the reality of most rooms. The beach, is beautiful, and we really enjoyed...

"Desayuno muy bien"

"Bien"

"Never get this hotel trust me it’s not worth the price and te location is terrible"