Hoteller nær BlueMall Punta Cana

"Very helpful front desk. She went out of her way to assist me with any requests."

"Todo muy limpio y en orden. El personal fue 1A, el check in y check out fueron faciles. La entrada para llegar al lugar es lo menos destacable pero la zona del hotel se nota muy tranquila, el parqueo es totalmente iluminado y vigilado en las noches."

"Cleanliness, and staff."

"Staff was courteous and friendly. The environment is okay."

"Exelente lugar buen servicio, definivamente regreso , "

"The staff personalized our stay. It’s amazaming"

"We were a group of four and booked one of their apartment suites — it was incredibly spacious and comfortable, perfect for relaxing after a day out. The location was also a major plus. It’s close to a wide variety of restaurants and in an area full of amenities, shops, and dining options, which made everything super convenient. Whether you want to grab a bite, do some shopping, or just explore the neighborhood, everything is right around the corner. Overall, a great stay with a unique twist...

"The property was great. The rooms were clean and well appointed. Overall, the property was excellent, but would do much better with some increase amenities such as wash clothes, shower gel, and hand soap."

"This hotel is gorgeous! We needed to stay close to the airport after our original flight was canceled. The rooms were huge, really clean and just beautifully designed. The food and cocktails were the BEST we had our entire trip and the staff was just incredible. We had been in the Dominican for nearly a week at a different property that was supposed to be a 5 star resort but it had not been a great experience so this was such a refreshing change. We would 100% recommend and come back to stay...

"El hotel esta impecable, todo muy limpio y los servicios son de primera, quiero agradecer especialmente a Maicol quien desde que nos recibio siempre estuvo al pendiente de lo que pudieramos necesitar, gracias a todo el personal de los restaurantes y de los bares, pasamos unos dias muy contentos."

"Excellent foo"

"Hotel is smashing. Very beautiful architecture. Great butler service to attend every needs in great details. Terrace of ocean view in Castle is delightful. Food in Steakhouse is highly recommended. Andalusian style bar is beautiful w sometimes live music. Service is amazing despite many gusts. Special thanks to my butler Camacho who helped us above and beyond. Never forget anything w great details. Other special thanks go to Danny Castillo of Steak house, Quillio of Italian restaurant,...

"Room clean, great service & food"

"I traveled here with another mom friend, and we both kept saying the same thing all week: this is the most relaxed we’ve been in YEARS. As moms, it’s rare to truly feel taken care of — but that’s exactly what happened here. The resort is beautiful, serene, and perfectly maintained, but the staff are what make this place extraordinary. From check-in with Antony, to the VIP lounge where Milady and Alexander made every visit special, we felt welcomed and cared for everywhere we went. Our personal...

"Clean rooms, great food, beautiful wheather"

"As low as it is there’s not much to complain about or over. Very accommodating and lots of convenient stores and restaurants in walking distance. Close to the airport. "

"Clean rooms, plenty of helpful staff and delicious food."

"Good"

"The facilities were spectacular, the beach was exceptionally clean, entertainment was fabulous! Would defiantly recommend to enjoy their stay at Serenade. The Spa would need to adjust their prices to a more reasonable rates. Spa is definitely overcharging for their facilities use, and their massages. Facilities use as $60!! should be more like $25-$35. Massages were $199 p/p. should be more in rage of $100-150. I could have used less in "selling" from the hotel staff on the excursions. "

"swimming pool was refreshing and surrounded by greenery that made it feel private."