Har Serenade All Suites - Adults Only Resort en pool?

Ja, dette overnatningssted har 3 udendørs pools.

Hvad koster det at overnatte hos Serenade All Suites - Adults Only Resort?

Priserne for 1 nat for 2 voksne hos Serenade All Suites - Adults Only Resort den 13. jan. 2026 starter fra 2.788,91 kr., inkl. skatter og gebyrer, fra og med den 6. jan. 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.

Er Serenade All Suites - Adults Only Resort et kæledyrsvenligt overnatningssted?

Ja, dette overnatningssted tillader hunde (maks. 2 i alt) med en maksimumvægt på 5 kg pr. kæledyr. Der er et gebyr på 100 USD pr. kæledyr pr. nat. Visse begrænsninger kan gælde. Kontakt overnatningsstedet for at få flere oplysninger.

Hvor meget koster parkering hos Serenade All Suites - Adults Only Resort?

Der er gratis selvstændig parkering på dette overnatningssted.

Tilbyder Serenade All Suites - Adults Only Resort fordele med alt inklusive?

Ja, overnatningsstedet er med alt inklusive. Mad og drikkevarer er inkluderet.

Hvor ligger Serenade All Suites - Adults Only Resort?

Dette overnatningssted med alt inklusive ligger på stranden, kun 0,3 km fra Cabeza de Toro Strand samt mindre end 15 km fra Downtown Punta Cana og Cocotal Golf and Country Club. Derudover ligger Bavaro Strand og koralstranden ca. 15 km derfra.

Serenade All Suites - Adults Only Resort: Anmeldelser, tilbud og billeder 2026

10/10 Fremragende

Per

Rejste med familie, Rejste i en gruppe

29. aug. 2024

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Overnattede 11 nætter i august 2024

2/10 Forfærdeligt

Orlando

Rejste med partner

5. jan. 2026

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

La peor decisión y experiencia que pudimos haber tenido en este hotel. *Los $500 de crédito, no te los dan cómo en otros hoteles para que puedas usarlos en lo que desees cómo en otros hoteles. *Mayor parte del Staff del hotel, están pocos capacitados para trabajar en “hotel 5 estrellas” son súper odiosos y incompetentes. No hay amabilidad, no hay cortesía. *Carnes y mariscos mal cocinados. *Hay cucarachas en los cuartos. *No hay entretenimiento o actividades. *Mala coordinación y mala comunicación entre ellos. *Habitaciones en mal estado. 2 noches dormirmos con algunas luces encendidas por qué el switch no funcionaba y no se podían apagar y 1 noche dormimos sin aire acondicionado porque se fue la energía eléctrica. *Y la cereza del pastel, nos robaron dinero de mi bolso cuando entraron a limpiar la habitación. No solo a nosotros nos pasó, en ese momento que estaban haciendo el reporte, también había otro robo en otra habitación. Pensábamos que solo éramos nosotros de la Mala experiencia o la “mala suerte” pero no, habían más casos similares a los de nosotros, muchos huéspedes descontentos y con problemas con el staff y así mismo con las habitaciones. Tuvimos 2 veces reunión con el “Director General” Ernest Andrades, lo cual al final no sirvió de nada, el resort y la estadía seguía siendo un caos total. Piénsalo 2, 3 , 4 veces en quedarte en este Resort. Hay otros Resort muchos más económicos que este donde puedes tener una estadía placentera y ahorrarte mala exper

Overnattede 7 nætter i december 2025

10/10 Fremragende

Omar

5. jan. 2026

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

Yes.they were really nice and professional. The only thing I would like to recommend is the beverages. The whiskey is very poor. You can offer a single malt

Overnattede 4 nætter i december 2025

2/10 Forfærdeligt

lisa

Rejste i en gruppe

5. jan. 2026

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

This place is rated 5 stars. Should be rated 3. As stated one night. Checked out. Went to excellence. This place was atrocious.

Overnattede 3 nætter i januar 2026

8/10 Udmærket

Joanna

Rejste med familie

5. jan. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

The staff was incredibly welcoming and very helpful, always going above and beyond when we needed assistance. We wish the pool was a bit warmer for our preference. The resort was beautiful with many amenities.

Overnattede 4 nætter i december 2025

8/10 Udmærket

Yajaira

Rejste med familie

5. jan. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Pocas sillas en la alberca, una de las chicas que servia bebidas te miraba extraño. Mi habitacion tenia piscina al jardín y esa agua estaba estancada, me dio una reacción alérgica en la cara. El servicio de mayordomo solo es por mensaje de texto y no estaba físicamente para ayudar. No me gustó que se te acercan para ofrecer ver las nuevas instalaciones y es para ofrecerte un paquete para que seas socio y casi te obligan a cogerlo, fue una experiencia muy mala. Gracias a Dios que nosotros sabemos lo que queremos y no nos dejamos engañar. Pero de lo demás, las comidas, el servicio en los restaurantes y los de entretenimiento son excelentes. Las actividades son magicas, divertidas y nos hizo pasar monentos unicos.

Overnattede 6 nætter i november 2025

6/10 Okay

Laurie May

Rejste med familie

5. jan. 2026

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

I had two rooms booked under my name. Room #1 where my husband and I stayed was great as were the cleaning staff. My daughter and her friend's room had an issue with the door. The frame was broken, so the door would not close. Also, my daughter was stuck in the elevator for 15 minutes - she suffers from anxiety and ended up having a panic attack while she was in there. We were not pleased with the food overall - I got food poisoning on January 1st which was very disappointing.

Overnattede 5 nætter i december 2025

4/10 Dårligt

Megan

Rejste med familie

5. jan. 2026

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter

Food poisoning, stomach bug, food was very limited, was served food I was allergic to multiple times despite telling waiters multiple times in English and Spanish

Overnattede 5 nætter i december 2025

8/10 Udmærket

Rachel

Rejste med familie

4. jan. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Property needs some TLC. Some staff need better training. But very pleasant stay and with a nudge could go from 4 to 5 stars.

Overnattede 5 nætter i december 2025

10/10 Fremragende

Kimberlie

4. jan. 2026

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

Great

Overnattede 4 nætter i december 2025

2/10 Forfærdeligt

Milton Ramirez

Rejste med partner

3. jan. 2026

Synes ikke om: Service og personale

The staff was extremely unwelcoming towards us. The food was old both my fiancé and I got food poisoning. We noticed that whatever wasn’t finished or eaten would be served again the following night. This was for the buffet. The restaurants that we did book were overcrowded with only two people working so the wait time was long. Everyone working looked upset and then treated you like you were bothering them when you asked for something. We got harassed to attend a 60 minute tour of the other facility (family side of the resort) that included “no commitments and free gifts”. By some guy who worked for Xpand. The one reason we signed up was because the guy kept pressuring us. We ended up canceling the next day due to the food poisoning and when this man saw us he came up to us aggressively and yelling why we cancelled. Then kept implying but I already signed you up and told you you’re getting gifts. Why didn’t we tell him we were sick sooner but we got sick that night. Plus we didn’t want the gifts, we didn’t even want to go, we were just trying to be nice.Then again he did say no commitments so then we didn’t understand the aggression. He also had given us some free gifts the day before and when we told him if you want them back we can give them back he said no it’s okay. ( we gave the gifts back when we left we didn’t want anything) He also assumed we were Mexican which was offensive because if you want to know our ethnicity just ask us don’t assume.

Overnattede 5 nætter i december 2025

8/10 Udmærket

Siin

3. jan. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Good property, but pool and lobby entreatment were boring. The exception is only the white beach party. It was excellent, but it’s only one day. Restrains are good.

Overnattede 8 nætter i december 2025

2/10 Forfærdeligt

Karrington

Rejste i en gruppe

3. jan. 2026

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter

Waiters were so rude and service was subpar. Not worth the money spent

Overnattede 4 nætter i december 2025

8/10 Udmærket

Sherry

2. jan. 2026

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

Room was pretty clean, food was good, most staff were friendly and helpful. Beach was amazing

Overnattede 6 nætter i december 2025

10/10 Fremragende

Dinah Lee

2. jan. 2026

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

Friendly helpful staff. Great room with spotless cleaning and great amenities.

Overnattede 4 nætter i december 2025

2/10 Forfærdeligt

Michael

1. jan. 2026

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

The place has horrible food, no way can it be a 5 star hotel fake reviews made by the employees i was asked aswell.i was fooled by the fake reviews aswell dont fall into my mistakes

Overnattede 5 nætter i december 2025

6/10 Okay

Anjali

Rejste med partner, Rejste i en gruppe

1. jan. 2026

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

The resort itself is very clean and well maintained, which we appreciated. However, our experience on the adults-only side was disappointing due to poor service. The waitstaff often had an unwelcoming attitude, and service overall felt slow and inattentive. The food was average nothing memorable or standout. One of the biggest issues was at the steakhouse, where we had an 8:00 PM reservation but still waited over an hour to be seated, which was very frustrating and the service after being seating was slow and horrible. Overall, while the property is clean, the service and dining experience, especially on the adult side, did not meet expectations and took away from what could have been a much better stay.

Overnattede 4 nætter i december 2025

8/10 Udmærket

James Thodis, College Park

1. jan. 2026

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

Staff, Food, Resort, and Beach

Overnattede 5 nætter i december 2025

4/10 Dårligt

shabnam, Vancouver

1. jan. 2026

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

Very poor service Barely had any house keeping while staying at the hotel. The amenities and food was so so Not recommended

Overnattede 4 nætter i november 2025

8/10 Udmærket

Debra

Rejste med familie

1. jan. 2026

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter

Room was really nice... clean. Staff throughout the resort was very warm and inviting. Genuinely made you feel welcomed.

Flowers throughout the resort, grounds beautifully maintained

Overnattede 5 nætter i december 2025

2/10 Forfærdeligt

Kinany

31. dec. 2025

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter

Extremely bad customer service overpriced things the food was average they need to update everything in there and I will make sure none of my friends or all Americans not go to serenade resort if they don’t fix all those issues they have

Overnattede 4 nætter i december 2025

8/10 Udmærket

Anna, brooklyn

Rejste med partner

31. dec. 2025

Synes godt om: Rengøring

The hotel is nice and clean and has lots of potential to be a true 5 star resort. They are very understaffed, one waitress by the pool, no bar service by the beach and if anyone was working it took about 45 minutes to get a drink. Forget getting coffee at breakfast took forever if you got it at all. Our room was only cleaned 3 times in a 6 night stay. The food was ok but it’s an AI so we didn’t expect gourmet dining experiences. We were only allowed 4 specialty restaurants during our stay it said we exceeded our ala carte allowance. We did get an upgrade to a master suite but we lost our pool view, I think they just overbooked pool view suites. We had a nice time, but I’m not sure I would go back.

Overnattede 6 nætter i december 2025

6/10 Okay

Jose

Rejste med familie

31. dec. 2025

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

The minibar wasn’t working. It was very hot. The bathroom sync drainage was super slow. The shower had two shower heads. Only one had a drainage system. Serenade needs to improve on customer listening skills. They need to take care of issues on the first complain. It was very frustrating to have to go to the front desk several times to remind them about the issues not getting fixed.

Overnattede 4 nætter i december 2025

10/10 Fremragende

Yasid

Rejste med familie

31. dec. 2025

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

Great stay! Everything was great

Overnattede 5 nætter i december 2025

2/10 Forfærdeligt

Dalvinder Singh

Rejste med familie

31. dec. 2025

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

The resort manager, Maria, was unhelpful following a nightmare incident in the pool when a semi-conscious guest was dunked in the pool a few times by an immature guest as he and others laughed when the guest sank to the bottom of the pool and had been sick. Pam, a good citizen, came to his aid to end this despicable debacle before he drowned! Pam sent a photo of the thug who was manhandling the guest to Maria but she didn't check the security footage or deal with the thug! In hindsight, we should have reported it to the police. Also, if security had done their job at the poolside, this wouldn't have happened.

Overnattede 8 nætter i december 2025

Serenade All Suites - Adults Only Resort

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