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Anmeldelser af Aerotel Singapore - Transit Hotel in Terminal 1

3 out of 5
Aerotel Singapore - Transit Hotel in Terminal 1
Level 3, Departure/Transit Lounge, Terminal 1, Singapore Changi Airport, Singapore

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 476 af i alt 1010 anmeldelser" "
Bedømmelse på 8 − Udmærket. 311 af i alt 1010 anmeldelser" "
Bedømmelse på 6 − Okay. 102 af i alt 1010 anmeldelser" "
Bedømmelse på 4 − Dårligt. 51 af i alt 1010 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 70 af i alt 1010 anmeldelser" "

9,0/10

Rengøring

8,4/10

Service og personale

8,2/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Kaj

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2023

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Service og personale, værelsets komfort
Overnattede 1 nat i juni 2019
Svar fra Luke den 17. jun. 2019
Dear Anonymous, Greetings from Aerotel Singapore! I am truly sad and sorry that you have not a good experience with us. Please email to us and share with us your experiences here and thoughts. Thank you. Warm Regards, Luke Tan Duty Manager

8/10 Udmærket

Kurt

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent for layovers where you need sleep
Overnattede 1 nat i april 2024

6/10 Okay

Shuhei

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
As some switch of air conditionor did not work, it was cold in the room.
Overnattede 1 nat i april 2024

10/10 Fremragende

Anne, Saint George

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
quick stay. room was quiet and clean. larger than expected. nice bathroom.
Overnattede 1 nat i april 2024

8/10 Udmærket

Rolf and Charlie Van

Rejste med partner
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
The check in staff were not helpful and did not explain facility. They need customer service training.
Overnattede 1 nat i april 2024

8/10 Udmærket

Linda

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A large room with 2 double beds and a sofa. Work desk. Literally right on the tarmac with planes outside the window. However, very quiet. Slept all night with no disturbances. Beds very comfortable. No cupboard or safe unfortunately.
Overnattede 1 nat i april 2024

10/10 Fremragende

Jose

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was pleasantly surprised how big the hotel was considering that its located in the transit area of the Changi airport. Staff was efficient and checked us in pretty quick.Rooms were clean and (surprisingly) large. I would definitely stay here again.
Overnattede 1 nat i april 2024

10/10 Fremragende

Marcela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very convenient to be able to spend the night there
Overnattede 1 nat i april 2024

10/10 Fremragende

Herman

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice to straching legs and having shower after long hours flight
Overnattede 1 nat i april 2024

6/10 Okay

Kia

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Property just okay, definitely dated. Wifi is just the Changi airport connection. Served its purpose for shower and rest during layover. Food, pool, gym left much to be desired. There was confusion with pre booked reservation. 3 meals were supposed to be included-upon arrival was told only 1 meal was included.
Overnattede 1 nat i april 2024

8/10 Udmærket

Susan

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Check in was difficult and they couldn’t find booking despite having reference number. Swimming pool not available till after checkout time. Air conditioning very loud - possibly not the hotels but the adjoining airport. No glasses out for water at breakfast.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Jane

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient for overnight transit
Overnattede 1 nat i marts 2024

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very quiet retreat whilst travelling.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Pam

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient for you transit, quiet and comfortable
Overnattede 1 nat i marts 2024

10/10 Fremragende

steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very convenient, located within the terminal. Easy to great for breaking up long journeys to Australia etc.
Overnattede 1 nat i marts 2024

4/10 Dårligt

David

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The shower was faulty. When given another to use, the controls were strange. The taps were ornamental. The left control was for outlet selection. Temperature control was entirely with the right control. THIS IS BAD FOR INTERNATIONAL CUSTOMERS. KEEP IT SIMPLE. The air conditioner was also very noisy making it impossible to sleep !!!! A very expensive hotel stay.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Brian

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very quick and helpful. They accommodated our request to move our booking to an earlier time, appreciated as we were very tired! Meals were brought out to the dining area quickly and we're delicious.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Francis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

4/10 Dårligt

Shuhei

Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Although flight schedules were informed before staying, I was requested to wait for 30 minutes for checking in at midnight due to delay checking out by previous customer. Hotel must control the time more strictly. Also, facility of air conditioning is spoiled and could not adjust temperature.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Robin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Het was een transit hotel op de luchthaven dus heerlijk om even in stilte een paar uurtjes te slapen en je op te frissen.
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Ruth

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Gilbert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Satunya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Thankfully
Overnattede 1 nat i marts 2024

10/10 Fremragende

Svetlana

Synes godt om: Faciliteter
Clean, nice, safe
Overnattede 1 nat i februar 2024

10/10 Fremragende

Juergen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ideal als Transferhotel. Top!
Overnattede 1 nat i februar 2024

10/10 Fremragende

Jim

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hey it might not be the most luxurious hotel but its clean it has everything you may need and the staff try very hard to make your stay pleasant. Well done i had a great time.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Janice, Burbank

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very convenient to get to. Didn’t need to leave the airport. Room and bathroom were clean.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Chris

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great overnight at the airport. Very comfortable bed and very quiet. It was basic accomodations and was exactly what we were looking for.
Overnattede 1 nat i februar 2024

10/10 Fremragende

John, Los Angeles

Rejste med partner
Synes godt om: Rengøring, service og personale
Excellent airport hotel. The only disappointment was the limited pool hours. Even though we were there for 12 hours the pool was never open during our stay. Otherwise really nice.
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Miriam

Rejste med partner
We arrived in Singapore at midnight and were instructed to take our luggage to Terminal 4. It took us about an hour to do this task. We would have to return to Terminal 1 to check in and 4 hours later return to Terminal 4. As a result, we never checked in and lost out on the paid night. I highly recommend that if you use this hotel, be mindful of where you need to depart from and ensure that you have enough time.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel room was perfect for a 10 hour layover.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Steven, Sacramento

Synes godt om: Faciliteter
Inside the secure area of the terminal. Just like a regular hotel. Way more than i expected for the price. Easy in easy out. A meal is included and it was a good one. Best airport hotel for the money ever.
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

William

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very unfriendly staff
Overnattede 1 nat i februar 2024

4/10 Dårligt

Koichi

Synes ikke om: Faciliteter
狭い　値段は高い
Overnattede 1 nat i februar 2024

6/10 Okay

SAEED

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
at the airport hotel is very nice.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Siew Keng

Overnattede 1 nat i februar 2024

10/10 Fremragende

MANBIR

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly and efficient staff. Thank you.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Glen, Willetton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

8/10 Udmærket

Barbara

Rejste med familie
We were kept up most of the nite by construction noose. Otherwise it would have been perfectly
Overnattede 1 nat i januar 2024

4/10 Dårligt

Masahiro

Overnattede 1 nat i januar 2024

10/10 Fremragende

Kala

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was a lifesaver, we had a 6 a.m. flight and not having to go through TSA all over again was the best. The receptionist was decent, the beds in the room were comfortable as well. I would say that you want to put the temperature up earlier if you don’t want to freeze and housekeeping will be there to clean the room as soon as you are ready to check out. Our flight boarded at 5:35 and we were 1 gate over so we didn’t leave until 5:25 and had plenty of time. The only downside is that if you leave the airport you will not be able to get back in until the gates reopen 2 hours before your flight. Also service is rated at a 4 because reception didn’t tell us much about what the airport had to offer and a nice gentlemen at the Hurley store told us that there is a free movie theatre in the airport. It would have been nice if the receptionist told us this a little when we arrived. It’s in terminal 3 and there is a free sky train to get there it closes at 1 a.m. and a 10 minute walk from the hotel. Food was alright, but it was not great at least it is included and there are other restaurants in the airport if you are not satisfied.
Overnattede 1 nat i januar 2024

2/10 Forfærdeligt

MENGJIE

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

8/10 Udmærket

Tak Nang

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Remember to inform the hotel your arrival time or you might need to wait till 1100pm before checking in.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Aileen

Overnattede 1 nat i januar 2024

8/10 Udmærket

Liza

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location as it was near our connecting flight. Basic hotel, but served its purpose.
Overnattede 1 nat i december 2023

4/10 Dårligt

Lingjian

Rejste med familie og småbørn
The air conditioner is too cold and you can’t adjust the temperature yourself! The quilt was too thin. I asked for an extra quilt and was given a thin blanket!
Overnattede 1 nat i januar 2024

8/10 Udmærket

Michelle

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is an easy option when you know you need a good sleep. The bed was comfortable and shower lovely. I wish it wasn’t so expensive. Plus although we used existing bedding in the twin room (myself and two teens) and I had to spend an extra $70 for the 12 hours booked. However this did include a meal. If I had the same time in transit I’d book again.
Overnattede 1 nat i januar 2024

2/10 Forfærdeligt

Pierre

Was not able to stay; was not able to check in early even though United Airlines stated we could but ANA would not let us. No refund given.
Overnattede 1 nat i januar 2024