Hoteller nær Sapphire Bay Marina

"We stay at many Hiltons, and this one was not very clean. There was dog smell all over, the hotel tries to cover it up with a strong scent. Our shower did not work; room smelled like mold and beds were very hard. The pool was not kept up, very dirty my kids did not want to get in. The front desk staff was very nice and helpful."

"I stayed in room 217. There was exposed wiring in the bathroom and bedside. The shower was peeling and the faucet was loose with no seal. The AC never got to the set temp. Stains on the bed skirt. No laundry bag in the room, when I asked housekeeping for one they referred me to front desk where there was no one to be found… I was planning on resolving at the front desk at check out but there was no one there. When I reached out to customer service, I got an apology and an offer of...

"We like the location, and how clean of the room. Will be back on our next visit."

"The hotel was amazing. We enjoyed our night and the staff were extremely accommodating."

"Amazing hotel"

"It was a nice and spacious place to stay."

"Good quiet clean location"

"convenient to local business, doctors, & apparently the lake close by. the property is marginally clean. house keeping could improve, beginning with turning on air conditioning for a rented room. plenty of breakfast food, but the tiny "omlettes" were not really edible."

"Advertised a swimming pool but it was closed for my 2 days stay."

"Has all the essentials and is very clean. Not big variety on the breakfast."

"The Biggest thing is Parking. Parking is so limited and then they let trucks with trailers on the property and block the whole parking lot. Second thing is the property has a smell like old"

"Over all was a decent stay"

"Para empezar, el personal fue grosero desde que hicimos check in, después entramos a la habitación y las amenidades estaban sucias (refrigeración, refrigerador, microondas) las toallas olían feo y estaban manchadas, las sábanas estaban de muy baja calidad. En general todas las amenidades necesitan ser cambiadas, parece que no las han cambiado en años. Pero definitivamente la peor parte fue que encontramos cucarachas dentro de la habitación e invadieron nuestras maletas. Definitivamente no lo...

"It was a very good bed The aircon didn’t work and it is very noisy from the main road"

"Didn’t had Netflix connection"

"More like a tenant house. Not for visitors."

"Great service"

"The room was ok but could be cleaner"