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Anmeldelser af Delta Hotels by Marriott Santa Clara

3 out of 5
Delta Hotels by Marriott Santa Clara
2151 Laurelwood Rd, Santa Clara, CA

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 157 af i alt 238 anmeldelser" "
Bedømmelse på 8 − Udmærket. 46 af i alt 238 anmeldelser" "
Bedømmelse på 6 − Okay. 13 af i alt 238 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 238 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 238 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Lexi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was accommodating and very helpful.
Overnattede 1 nat i maj 2024
Svar fra Odette Hernandez den 25. maj 2024
Thank you for your kind review. We are glad that you enjoyed your stay. Hope to see you again soon!

10/10 Fremragende

Lance

Rejste med familie, Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Conveniently located and nice property. I did not like that they charge their guests for parking.
Overnattede 1 nat i maj 2024
Svar fra Odette Hernandez den 21. maj 2024
Thank you for your kind review. We are glad that you enjoyed your stay. We do charge for parking like all other hotels, we do inform our guests who book online of the parking charge paid at the property. For future, we do offer packages that include breakfast and parking in the rate already. We hope to see you again soon!

10/10 Fremragende

Tracie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Odette Hernandez den 21. maj 2024
Thank you for your kind review. We are glad that you enjoyed your stay. Hope to see you again soon!

6/10 Okay

Kelsey

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Rooms were cute, but AC vent was coming undone from ceiling. Entry door would stick. Shower head was broken. We traveled with a child and needed WiFi to connect baby monitor, unfortunately they don’t have a protected wifi to use so we couldn’t connect. So bring a hotspot if you need to connect a baby monitor. I wish there was an upgrade you could pay for a better wifi. Staff was nice, bed was comfy.
Overnattede 1 nat i maj 2024
Svar fra Odette Hernandez den 20. maj 2024
Thank you for your review. I will forward this to management to see if there is anything that we can do for the security on the WIFI. I hope that asides from the WIFI, that you enjoyed your stay with us.

8/10 Udmærket

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Odette Hernandez den 10. maj 2024
Thank you for your kind review. We are glad that you enjoyed your stay. Hope to see you again soon!

8/10 Udmærket

Ana, Los Banos

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Like the staff at the bar well maintained rooms
Overnattede 1 nat i april 2024
Svar fra Odette Hernandez den 6. maj 2024
Thank you so much for your kind review. We are glad that you enjoyed your stay. Hope to see you again soon!

8/10 Udmærket

johnvia

Overnattede 1 nat i marts 2024
Svar fra Odette Hernandez den 28. apr. 2024
Thank you for your kind review. We hope that you enjoyed your stay. See you soon!

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale
My daughter and I were upset that the pool was not available and that we were not informed before we made the reservation. We would have chose a different hotel with a working pool.
Overnattede 2 nætter i februar 2024
Svar fra Odette Hernandez den 12. feb. 2024
Thank you for your review. Our pool is available for our guests, however, please note that it is an outside heated pool. I'm sorry if the weather has been cold and you couldn't enjoy our pool, however it is expected at this time of the year. We hope to see you again when the weather is not as chilly and you are able to enjoy the pool.

8/10 Udmærket

Mark

Overnattede 2 nætter i januar 2024
Svar fra Odette Hernandez den 12. feb. 2024
Thank you for your kind review. We are glad that you enjoyed your stay. Hope to see you again soon!

8/10 Udmærket

Eric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Odette Hernandez den 12. feb. 2024
Thank you for your kind review. We are glad that you enjoyed your stay. Hope to see you again soon!

10/10 Fremragende

Mike

Overnattede 1 nat i januar 2024
Svar fra Odette Hernandez den 28. apr. 2024
Thank you for your kind review. We hope that you enjoyed your stay. See you soon!

10/10 Fremragende

Stephanie

Overnattede 1 nat i januar 2024
Svar fra Odette Hernandez den 24. jan. 2024
Thank you for your kind review, we are glad that you enjoyed your stay. Hope to see you again soon!

10/10 Fremragende

Victor

Rejste med familie
Friendly staff. Nice and quiet with clean rooms
Overnattede 2 nætter i januar 2024
Svar fra Odette Hernandez den 23. jan. 2024
Thank you for your kind review. We are glad that you enjoyed your stay, and hope to see you again soon!

10/10 Fremragende

jennifer

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great place with clean modern design. Restaurant/bar was surprisingly very very good.
Overnattede 1 nat i januar 2024
Svar fra Odette Hernandez den 23. jan. 2024
Thank you for your kind review. We are glad that you enjoyed your stay, and hope to see you again soon!

8/10 Udmærket

Ashley

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great option for an event at Levi’s. Would stay again!
Svar fra Odette Hernandez den 23. jan. 2024
Thank you for your kind review. We are glad that you enjoyed your stay, and hope to see you again soon!

8/10 Udmærket

Jeremy

Overnattede 1 nat i januar 2024
Svar fra Odette Hernandez den 12. feb. 2024
Thank you for your kind review. We are glad that you enjoyed your stay. Hope to see you again soon!

10/10 Fremragende

young

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Odette Hernandez den 23. jan. 2024
Thank you for your kind review. We are glad that you enjoyed your stay, and hope to see you again soon!

10/10 Fremragende

Kellee

Forretningsrejsende
Synes godt om: Faciliteter
The SERVICE is OUTSTANDING, INCREDIBLY COMFORTABLE BEDS, PILLOWS. SUPER CLEAN, QUIET, NOT TOO BUSY and DELICIOUS FOOD CHOICES! HIGHLY RECOMMEND!!!
Overnattede 2 nætter i januar 2024
Svar fra Odette Hernandez den 23. jan. 2024
Thank you for your kind review. We are glad that you enjoyed your stay, and hope to see you again soon!

8/10 Udmærket

Pablo Benvenuto

Forretningsrejsende
Overnattede 3 nætter i januar 2024
Svar fra Odette Hernandez den 26. jan. 2024
Thank you for your kind review, we are glad that you enjoyed your stay. We hope that you come back soon!

6/10 Okay

MARC

Forretningsrejsende
Nice but too expensive
I arrived about 8pm for my one night stay for a work conference the next morning. The front desk attendant asked if I’d prefer to stay in a 2-queen room on the first floor because the king room required me to go outside. I took the room on the first floor and it was nice but basically in the parking lot so it was a little weird with people walking by my window while I was getting ready in the morning.
Overnattede 1 nat i januar 2024
Svar fra Odette Hernandez den 12. jan. 2024
Thank you for your review, our classic standard rooms do face the parking lot. We also offer Tower Suites in the main building that might be better suited for your needs. We hope that otherwise you enjoyed your stay.

10/10 Fremragende

India

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Odette Hernandez den 10. jan. 2024
Thank you for your kind review. We are glad that you enjoyed your stay with us. Hope to see you again soon!

10/10 Fremragende

Noemi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Odette Hernandez den 10. jan. 2024
Thank you for your kind review. We are glad that you enjoyed your stay with us. Hope to see you again soon!

10/10 Fremragende

Lakesha

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Na
Overnattede 3 nætter i oktober 2023
Svar fra Odette Hernandez den 2. jan. 2024
Thank you for your kind review. We are glad that you enjoyed your stay. Hope to see you again soon!

10/10 Fremragende

Aubree

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Liked that there was food and drinks available
Overnattede 1 nat i december 2023
Svar fra Odette Hernandez den 2. jan. 2024
Thank you for your kind review. We are glad that you enjoyed your stay. Hope to see you again soon!

10/10 Fremragende

Paula

Overnattede 1 nat i december 2023
Svar fra Odette Hernandez den 2. jan. 2024
Thank you for your kind review. We are glad that you enjoyed your stay. Hope to see you again soon!

10/10 Fremragende

Jan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Odette Hernandez den 22. dec. 2023
Thank you for your kind review, we are glad that you enjoyed your stay. Hope to see you again soon!

4/10 Dårligt

SUNG HO

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Svar fra Odette Hernandez den 22. dec. 2023
Thank you for your review. Was there anything in particular that did not meet your expectations? It would help us know on what areas we are lacking to make sure that all of our guest's stays are comfortable ones.

2/10 Forfærdeligt

SUNG HO

Overnattede 3 nætter i december 2023
Svar fra Odette Hernandez den 22. dec. 2023
Thank you for your review. Was there anything in particular that did not meet your expectations? It would help us know on what areas we are lacking to make sure that all of our guest's stays are comfortable ones.

10/10 Fremragende

Kimiko

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Employee are so nice kind and helpful. Hotel room was clean and new. We had a really great stay. Thank you
Overnattede 1 nat i december 2023
Svar fra Dennis A. den 8. dec. 2023
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

10/10 Fremragende

Kimiko

Synes godt om: Rengøring
Overnattede 1 nat i december 2023
Svar fra Dennis A. den 8. dec. 2023
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

10/10 Fremragende

Brian

Overnattede 2 nætter i november 2023
Svar fra Odette Hernandez den 22. dec. 2023
Thank you for your kind review, we are glad that you enjoyed your stay. Hope to see you again soon!

10/10 Fremragende

Heather

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Odette Hernandez den 22. nov. 2023
Thank you for your kind review. We are glad that you enjoyed your stay. Hope to see you again soon!

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Snarky Front Desk
The employees at the lobby were not very helpful with our arrival. One of the card machines was broken and kept saying that the card was declining, so I had to go back out to my car to keep getting new credit cards to use. The lady who was “helping” us through all this had a snarky attitude and did not really seem to know what she was doing. Overall it was a good stay, but just started out a little rocky.
Overnattede 1 nat i november 2023
Svar fra Odette Hernandez den 11. nov. 2023
Thank you for your review, I will forward this to my Front Desk manager and we will make sure that our staff is well trained to help our guests in a kinder manner. We are glad to hear that you enjoyed your stay regardless.

6/10 Okay

John

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Odette Hernandez den 11. nov. 2023
Thank you for your review. Was there anything in particular that we could work on to make your stay more enjoyable? Please do let us know, it help us grow if we knew where we could improve.

10/10 Fremragende

Ernest

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed that there was a coffee shop and bar so we were able to enjoy a night cap and not worry about driving.
Overnattede 2 nætter i oktober 2023
Svar fra Odette Hernandez den 11. nov. 2023
Thank you for your kind review. We are glad that you enjoyed your stay, hope to see you again soon!

10/10 Fremragende

Michael

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location and value among other more expensive properties in the area. The reception staff was exceptionally helpful and courteous.
Overnattede 3 nætter i oktober 2023
Svar fra Odette Hernandez den 11. nov. 2023
Thank you for your kind review. We are glad that you enjoyed your stay, hope to see you again soon!

10/10 Fremragende

Jorge

Rejste med familie
Good service
Overnattede 1 nat i oktober 2023
Svar fra Odette Hernandez den 11. nov. 2023
Thank you for your kind review. We are glad that you enjoyed your stay, hope to see you again soon!

10/10 Fremragende

Diana

Overnattede 1 nat i oktober 2023
Svar fra Odette Hernandez den 11. nov. 2023
Thank you for your kind review. We are glad that you enjoyed your stay, hope to see you again soon!

2/10 Forfærdeligt

Maya

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Recovering from surgery without their A/C working. Incredibly hot, and the noise from the A/C fan would wake us up hourly as it sounded like a door slamming. We requested help but we were told it’s a maintenance issue and they’re not available nor are they on site at this time.
Overnattede 2 nætter i oktober 2023
Svar fra Dennis den 24. okt. 2023
Dear Maya,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our Hotel is our goal and unfortunate noises caused by the A/C unit does keep guests wondering why the noise won't stop. I apologize that we did not fulfill that expectation during your visit. This hotel the newest Branded Marriott in the Bay Area has had a total remodel, it's an older building that has it's corks. I will address this with our Maintenance leaders to ensure this is an isolated incident, and correct it.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Dennis AlexandreFront Desk Supervisor

10/10 Fremragende

Nicholas

Overnattede 1 nat i september 2023
Svar fra Odette Hernandez den 22. okt. 2023
Thank you for your review, we are glad that you enjoyed your stay. We hope to see you soon

10/10 Fremragende

Rachel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The lobby smells fantastic, fresh and clean with aromatherapy of some sort. The entire hotel was clean and staff friendly and helpful. Definitely coming back.
Overnattede 1 nat i oktober 2023
Svar fra Odette Hernandez den 18. okt. 2023
Thank you for your kind review. We are happy that you enjoyed your stay with us. Hope to see you soon!

10/10 Fremragende

Josh

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Went for the 49ers game in a good area to walk to the stadium clean great staff good place to stay
Overnattede 2 nætter i oktober 2023
Svar fra Odette Hernandez den 18. okt. 2023
Thank you for your kind review. We are happy that you enjoyed your stay with us. Hope to see you again soon!

10/10 Fremragende

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect stay
This was my first stay in a Delta Hotel. The hotel is the nicest, cleanest, and most comfortable hotel I have stayed in. Great job, Marriott!
Overnattede 1 nat i oktober 2023
Svar fra Odette Hernandez den 18. okt. 2023
Thank you for your kind review. We are happy that you enjoyed your stay with us. Hope to see you again soon!

8/10 Udmærket

Amanda

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff
Overnattede 3 nætter i oktober 2023
Svar fra Odette Hernandez den 18. okt. 2023
Thank you for your kind review. We are happy that you enjoyed your stay with us. Hope to see you again soon!

10/10 Fremragende

Ambra

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff and management especially were amazing
Overnattede 1 nat i oktober 2023
Svar fra Odette Hernandez den 18. okt. 2023
Thank you for your kind review. We are happy that you enjoyed your stay with us. Hope to see you again soon!

10/10 Fremragende

Roberto

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just a great place to go! Bar was fun, staff was very nice, place was clean! Thank you!
Overnattede 3 nætter i oktober 2023
Svar fra Odette Hernandez den 18. okt. 2023
Thank you for your kind review. We are happy that you enjoyed your stay with us. Hope to see you again soon!

4/10 Dårligt

James

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The room assign was nice and clean, yet it had a weird smell. The worst part was a motion sensor activated bright light in the bathroom. Every time the bathroom was used in the middle of the night, the light activated. The prepaid breakfast was poorly excecuted and took too long for the few people waiting. Pros: Nice and clean hotel, Cons: additional charges for parking and breakfast, plus the super bright light.
Overnattede 1 nat i september 2023
Svar fra Odette Hernandez den 11. nov. 2023
Thank you for your kind review. I will forwards this to my Food and Beverage manager and my Maintenance manager to address the issues that you encountered. We appreciate your feedback.

8/10 Udmærket

Steve

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall, everything was pretty good the AC just didn't seem to get cool enough. Also, the staff at the Starbucks were ok, but just not that friendly.
Overnattede 2 nætter i oktober 2023
Svar fra Odette Hernandez den 11. nov. 2023
Thank you for your review, I will forward this to my food and beverage manager and my maintenance manager to address the issues you encounter. We appreciate your feed back!

10/10 Fremragende

David

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo excelente para visitar Levi’s Stadium
Overnattede 3 nætter i oktober 2023
Svar fra Odette Hernandez den 18. okt. 2023
Thank you for your kind review. We are happy that you enjoyed your stay with us. Hope to see you again soon!

10/10 Fremragende

Martin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice establishment. Will stay there again.
Overnattede 1 nat i oktober 2023
Svar fra Odette Hernandez den 18. okt. 2023
Thank you for your kind review. We are happy that you enjoyed your stay with us. Hope to see you again soon!