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Anmeldelser af Grand Master Suites

Grand Master Suites
Via del Corso, 97, Rome, RM

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 172 af i alt 340 anmeldelser" "
Bedømmelse på 8 − Udmærket. 113 af i alt 340 anmeldelser" "
Bedømmelse på 6 − Okay. 26 af i alt 340 anmeldelser" "
Bedømmelse på 4 − Dårligt. 16 af i alt 340 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 13 af i alt 340 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Gitte

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastisk beliggenhed! Super venligt og meget hjælpsomt personale. Desværre var det noget lydt. Vi havde værelse 201 der var lige ud for receptionen og elevatoren, så vi blev vækket af folk der gik forbi hver morgen.
Overnattede 3 nætter i november 2023
Svar fra gms den 23. jan. 2024
Thank you Gitte!

6/10 Okay

Susan

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Fantastisk beliggenhed men slidte terasser
Super beliggenhed. Ok lejlighed med masser af plads, meeen vi valgte den pga ja den centrale beliggenhed men også fordi der var terrasser. Men de var i forfærdelig forfatning. Alle hynder gennemvåde og ødelagte. der var på ingen måde rengjort/fejet eller gjort noget for at det var indbydende. Ødelagte potter og gamle iturevne hynder på gulv og planter der alle var mere eller mindre gået ud og masser af ukrudt. Helt igennem synd. For det kunne være sublimt ved ganske lidt vedligehold.
Overnattede 3 nætter i maj 2023
Svar fra gms den 21. maj 2023
thank you susan! I will take your feedback as a good suggestion to imrpove my service!

8/10 Udmærket

Karsten Helge

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Værelset ok, meget centralt beliggenhed, køleskabet var ikke rengjordt og vi påtalte det og de forstod det desværre ikke, så det blev stadig ikke gjordt på anden dagen så vi opgav.
Overnattede 2 nætter i november 2021
Svar fra Grand master suite staff den 16. nov. 2021
Hej, Mange tak for din feedback, og vi er meget glade for, at du nød dit ophold. Vi bekræfter, at køleskabet blev gjort rent samme dag. Venlig hilsen

10/10 Fremragende

Søren Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i februar 2020
Svar fra Alessandra den 20. feb. 2020
Hi Soren, Thank you for your message, We are happy that you enjoyed your stay! Hope to see you soon, KIndly

8/10 Udmærket

Rikke

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Fantastisk beliggenhed! Men ellers mangelfuldt...
Fantastisk beliggende lille hotel med gåafstand til den spanske trappe. Der er få ansatte, men meget forskel på deres tilgang til service. En af dagene fik jeg låst mig ude uden nøgle. Klokken var 19, og der skulle have været en ansat i bygningen indtil kl. 23, men på trods af ringen på ringeklokken og mobilen i ½ time var der ingen hjælp. Heldigvis kom der nogen forbi og skulle ind. Vi havde også problemer med fjernsynet som ikke virkede de 2 første dage, på trods af vi nævnte det flere gange. Vores saftybox virkede hellere ikke. Jazuccien kunne vi ikke få til at virke - indtil vi tilkaldte en assistance, der fortalte at vi bare skulle trykke på en knap et helt andet sted i rummet. Det var mangelfuldt at disse ting ikke var kommunikeret - enten på skrift eller ved visning af værelset. Den ene medarbejder undskyldte meget, og vi skulle ikke betale City tax pga alle problemerne - men jeg ville da hellere have undværet det. Morgenmaden var kedelig. Lyst toast brød, hårdkogte æg og lidt ost og måske hvis vi var heldige var der frugt tilbage.
Svar fra Tatiana - Grand Master Suites den 17. apr. 2018
Dear Guest, Thank you very much for reviewing our hotel. We constantly work on improving our guests’ satisfaction; therefore, your feedback helps us to see our product through the eyes of our guests and is highly valuable to us. I am happy to confirm we changed the breakfast with a rich menu and guests can choose what they like the most and have breakfast directly in their room. Again, thank you very much for your valuable feedback – we would be more than happy to welcome you again soon. Kind Regards Grand Master Suites

10/10 Fremragende

Niels, Kr. Hyllinge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lige i centrum
Vil man bo i centrum, så er dette "hotel" det rette sted. Fantastisk imødekommende personale. Der er kun 3-4 værelser så man klarer sig selv om aftenen. Gågaden og mange dejlige restauranter lige uden for gadedøren.
Svar fra Tatiana den 10. okt. 2015
Dear Guest, Thank you so much for your review and feedback we are very happy you had a nice time in Rome and hope to meet you again in the nearfuture Kind regards, Grand Master Suites

8/10 Udmærket

Robert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Greate location,
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Elizabeth, Portland

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super convenient for all tourist activities, nice neighborhood close to shopping, restaurants and Spanish steps. Staff was nice and responsive, room clean. It is in a busy neighborhood so there is street noise with windows open.
Overnattede 3 nætter i maj 2024
Svar fra gms den 22. maj 2024
thank you Elizabeth!

8/10 Udmærket

jose alberto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
already did
Overnattede 10 nætter i maj 2024
Svar fra gms den 22. maj 2024
thank you for your feedback!

8/10 Udmærket

Bryan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Positives: Excellent location, easy access to transportation, food, shopping, in a safe area. Great staff. Clean. Negatives: Even though the room was placed on the fourth floor and at the back of the building, the room was not very quiet in the afternoon or at night. No soundproofing on the ceiling made the loud noise from buskers across the street feel like they were right in the room (couldn't even hear the TV at a high volume). The room had a high placed window that had not curtains or blinds making it too bright and due to poor insulation you could hear birds' loud chirping and squawking all thru the night. So if you are planning to stay there you will need good ear plugs and blinders
Overnattede 8 nætter i maj 2024
Svar fra gms den 22. maj 2024
Thank you for your feedback! we will take care of your suggestions in order to improve our service!

8/10 Udmærket

gloria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Personnel was very friendly, the room was spacious, clean, bathroom was also spacious and very clean. Location is great, in the middle of great shops, restaurants, and walking distance to many attractions.
Overnattede 3 nætter i april 2024
Svar fra gms den 15. maj 2024
thank you gloria!

6/10 Okay

Carolyn

Rejste i en gruppe
Synes godt om: Rengøring
No hot water second day. May have been all used up by other clients.
Overnattede 2 nætter i april 2024
Svar fra gms den 15. maj 2024
Hello Carolyn, I confirm hot water works perfectly :)

10/10 Fremragende

Nadia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a very céntricas and nice place !!
Overnattede 2 nætter i april 2024
Svar fra gms den 15. maj 2024
thank you Nadia!

8/10 Udmærket

james

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was very spacious and accommodating to our family. The outdoor patio was an added bonus and very comfortable. It was also a bonus to have a washing machine in the apartment.
Overnattede 6 nætter i april 2024
Svar fra GMS den 24. apr. 2024
thank you JAMES!

8/10 Udmærket

Claire

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i april 2024
Svar fra gms den 16. maj 2024
thank you Claire!

10/10 Fremragende

Michael

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in staff was excellent. Great location near shopping and Spanish steps. Plenty of space to relax. Close to grocery if you like to dine in.
Overnattede 2 nætter i april 2024
Svar fra gms den 18. apr. 2024
thank you Michael!

4/10 Dårligt

Tito, Rockledge

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra gms den 18. apr. 2024
thank you tito!

6/10 Okay

david.

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter
It was good but the air cinditioning was poor sonitbwas stuffy. It was not well stocked with soap shampoo or toilet paper. The wifi was spotty and the table lifhts sparked and gabe us a shock when we plugged them in so we disnt use them. Inwould not stay here again.
Overnattede 4 nætter i marts 2024
Svar fra gms den 18. apr. 2024
hello David, thank you for the feedback, well abut the AC I can say that the machine does not work if outside there are 10 degrees and you want to set the ac in cold mode to make it even colder. it only works if outside the temperature is higher. I am sorry to hear that the stay did not match your expectation. Hope to see you soon one day

10/10 Fremragende

Ma Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk staff was very friendly and kind. She allowed us to check in early since the room was already available. She was very helpful and gave us a good recommendation for a pasta place…and we loved it! The room Is comfortable and even with a Netflix. Great location and is close to everything. We will recommend this place to our friends and family when they come and visit Roma.
Overnattede 2 nætter i marts 2024
Svar fra gms den 18. apr. 2024
thank you Ma Lisa!

2/10 Forfærdeligt

Sharon Rose

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dirty, the second room smells like sewage it is near the kitchen, bathroom located at the head of the bed and smell is all over the room
Overnattede 5 nætter i marts 2024
Svar fra gms den 18. apr. 2024
hello Sharon, sorry that your stay did not match the expectation

10/10 Fremragende

Deepak

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is right on Via Del Corso and the historic district is walkable from the property. Many dining and shopping options near by. The rooms are on the smaller side compared to a standard hotel rooms in USA but because we barely spent any time in the room, it was not a big deal. Bathrooms are very spacious with a hot tub that could accommodate 4 people.
Overnattede 7 nætter i december 2023
Svar fra gms den 18. apr. 2024
thank you Deepak!

4/10 Dårligt

?

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra gms den 28. feb. 2024
Hello, sorry that your stay did not matched your expectations, but I am very surprised as you never mentioned anything during your stay. we would be more than happy to hear from you in order to improve our service. Kind regards

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hyvä sijainti
Hyvä sijainti, visuaalisesti viihtyisä ja kaunis huoneisto. Viemäri haisi ikävästi.
Overnattede 1 nat i februar 2024
Svar fra gms den 27. feb. 2024
Thank you!

10/10 Fremragende

David

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Excellent and spacious apartment within walking distance to the Spanish Steps. Lots of excellent restaurant options nearby. Would definitely recommend staying here.
Overnattede 3 nætter i februar 2024
Svar fra gms den 19. feb. 2024
Thank you David!very happy that you enjoyed your stay with us! hope to see you soon :)

8/10 Udmærket

Fatih Mehmet

Overnattede 2 nætter i januar 2024
Svar fra gms den 29. jan. 2024
Thank you Mehmet!

8/10 Udmærket

Elias Olsen

Overnattede 2 nætter i januar 2024
Svar fra gms den 23. jan. 2024
Thank you Elias!

8/10 Udmærket

Jessica

Overnattede 3 nætter i december 2023
Svar fra gms den 23. jan. 2024
thank you Jessica!

10/10 Fremragende

Angéline

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super
Overnattede 3 nætter i november 2023
Svar fra gms den 22. nov. 2023
Thank you!

10/10 Fremragende

Maxence

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra gms den 20. nov. 2023
thank you!

10/10 Fremragende

Vanessa

Synes godt om: Rengøring
Overnattede 2 nætter i november 2023
Svar fra gms den 20. nov. 2023
thank you!

10/10 Fremragende

Antonio, Vega Baja

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Exelente localización, super tranquilo, cerca de todo, la habitacion super me encantó
Overnattede 3 nætter i november 2023
Svar fra gms den 20. nov. 2023
muchas gracias!

10/10 Fremragende

Shehzad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rome trip
Very close to everything . Very comfortable and definitely will comeback
Overnattede 1 nat i november 2023
Svar fra gms den 20. nov. 2023
thank you!

6/10 Okay

Gia

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great location but needs some fixes
Were arriving after reception hours, so it was very confusing how we'd get to our room. Until you get there and see the property, the instructions don't make sense and we were concerned that something wouldn't work. This is like an apartment building-the outside door to the street that requires a code (or scan from your phone) then an inside door to your room. In order to get code or even to check in, we had to fill in a large form ahead of time with lots of info, like uploading all of our passport info, which I was not comfortable with, but I did it. We were told the key cards to our room would be left STUCK IN the door (for anyone to take). Seems crazy to me. I was assured the building was very safe but I was not comfortable with that. Nothing stopping another guest from entering the room before we got there and possibly damaging something and we'd be liable for it. Room was ok-good size for 4 people. No instructions how to work the air conditioning and it wasn't until the next day that they could help us. (It's remote controlled and I found it very confusing even after she showed us.) Biggest disappointment was the smell. As soon as we walked into the room there was a garbage/bathroom smell. Sink and toilet seem to work ok but something definitely isn't right. Also the shower head is not at end of the stall, it's in the middle, so you're up against the glass. Lighting needs added, dark in bath. Staff service/response was very good, they were helpful. Location great!
Overnattede 4 nætter i oktober 2023
Svar fra gms den 20. nov. 2023
Hello Gia, thank you for your feedback. Just to clarify:yes this is not an hotel but a guest house and for law we can not stay opened 24/7. As you arrived after reception opening hours the check in could not be made on site but is MANDATORY for Italian law to have all the info of every guest entering the building. Vikey is our internal system that we developped as a startup so nothing to worry about. About the keys, yes we put it on the door to facilitate the entrance, what is wrong with this? no one ever complaint about this, our guests are always happy with this as it make their entrance ever easier. The Ac? yes it has remote and just push the ON/OFF button, nothing difficult. Happy that you enjoyed our service and the location!

8/10 Udmærket

Anne

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023
Svar fra gms den 23. okt. 2023
thank you anne!

8/10 Udmærket

Helge

Overnattede 4 nætter i oktober 2023
Svar fra gms den 23. okt. 2023
thank you helge!

10/10 Fremragende

Geraldine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing location and staff! They were very friendly and accommodating.. Must stay, the room was super clean and had so much character!
Overnattede 2 nætter i oktober 2023
Svar fra gms den 19. okt. 2023
Thank you Geraldine! very happy that you enjoyed your stay with us, it has been a pleasure to host you !see you soon in Rome

4/10 Dårligt

Jeannette

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Die Unterkunft liegt im 4. OG wobei der Lift nur bis zum 3. OG fährt. Sollte jemand schlecht zu Fuss sein, ist die letzte Treppe nur schwer zu erklimmen. Die Unterkunft selber hat eine schöne Dachterrasse, die allerdings nicht gut unterhalten bzw. nicht sehr sauber ist. Die Betten sind sehr hart und unbequem. Das zweite Zimmer ist eher eine Abstellkammer und hinter der Küche gelegen. Die Einrichtung ist alt und verbraucht. Die Reception ist nur wenig besetzt jedoch per Mail werden die Anfragen beantwortet. Würde hier keine Buchung mehr vornehmen.
Overnattede 4 nætter i oktober 2023
Svar fra gms den 18. okt. 2023
Hello Jennette, I am sorry that you did not like the apartment and that the comfort did not match your expactation. we do our best

6/10 Okay

ANTOINE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Pour le prix les installations étaient ordinaires
Overnattede 2 nætter i oktober 2023
Svar fra gms den 16. okt. 2023
Thank you Antoine

10/10 Fremragende

Roland

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alles ok.
Overnattede 3 nætter i oktober 2023
Svar fra gms den 16. okt. 2023
Thank you Roland!

8/10 Udmærket

Chris

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very conveniently located near Spanish Steps, right along the Via del Corso. Lots of restaurant options around the corner on Via Della Croce. Around 10 minute walk to Trevi Fountain and a bit more to the Pantheon. Taxi stand nearby if needed. About 35 minutes on foot to Vatican and 30 to the Colosseum. Reception is on the second floor and there are stairs but they are manageable. There is some outdoor patio space with tables as well. Not fancy, but clean, functional, and low-key. A perfect spot if you want to shop or explore the city.
Overnattede 4 nætter i oktober 2023
Svar fra gms den 16. okt. 2023
Thank you Chris!

10/10 Fremragende

Jo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Construction alarm
Grand Master Suites was a great location. The staff was very accommodating. The only negative was that there was some construction going on across the street and a very loud alarm went off starting around 6:30AM and continued to go off every 15 minutes.
Overnattede 3 nætter i september 2023
Svar fra gms den 16. okt. 2023
Thank you Jo! I am sorry about the alarm but I am 100% that it was not us as we do not have alarms. it was probably from the outside

6/10 Okay

Holger

Overnattede 3 nætter i september 2023
Svar fra gms den 20. nov. 2023
thank you!

8/10 Udmærket

Stephanie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra gms den 16. okt. 2023
Thank you Stephanie!

10/10 Fremragende

Paula

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very centrally located.
Overnattede 5 nætter i september 2023
Svar fra gms den 16. okt. 2023
thank you Paula!

8/10 Udmærket

Jan

Overnattede 4 nætter i september 2023
Svar fra gms den 27. sep. 2023
Thank you!

10/10 Fremragende

Rachel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Boutique Stay
We received the warmest welcome from they young lady who checked us in. Our room was small but i found it ver clean and charming. The location is awesome. Tons of food, shopping and a walkable distance from so many historic sites.
Overnattede 2 nætter i september 2023
Svar fra gms den 24. sep. 2023
Thank you Rachel! very happy to welcome you and that you enjoyed your stay with us!

4/10 Dårligt

Leonard, Naples

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was okay. The only problem was as soon as you walked in the door there was a step down that was not marked nor did the person showing us to the room advise of this. Both my wife and I fell. I bruise my back and arm. My wife bruised her knee. I would not stay or recommend this property.
Overnattede 2 nætter i september 2023
Svar fra gms den 20. sep. 2023
Hello Leonard. I had the pleasure to meet you and your wife. I AM VERY VERY DISAPPOINTED from this review. I think this review is really unfair as:I personally told you to be careful of the step and showed you also all about the room. After you fall we kindly offered you a 100feet apartment so a very big and spacious upgrade and you were very happy with this! the next day you told me that for you it was ok to remain in the original room. I am very sorry but it is not acceptable as a public review.hope you enjoyed the free wine that we offered

8/10 Udmærket

Brenda

Rejste med partner
Synes godt om: Rengøring
The view was great and the location. The lady at the front desk wasn’t that nice. Its a good place to spend 1 or two nights though
Overnattede 2 nætter i september 2023
Svar fra gms den 21. sep. 2023
thank you Brenda

10/10 Fremragende

Tobias

Overnattede 3 nætter i september 2023
Svar fra gms den 12. sep. 2023
Thank you Tobias!

10/10 Fremragende

Mohammad Ali

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 7 nætter i august 2023
Svar fra gms den 10. sep. 2023
Thank you!