Hoteller nær River City Roll

"Everything was good, a slightly tired room but it served our purpose well. No complaints about the hotel or staff "

"Very worn. Elevator and front dor out of order. Many rooms deemed unsafe (picture). Room without shower curtain and coffee cups. Not clean. Homeless people sleeping on the staircase. Seems like closing down? Price way too high for that quality!"

"It didn’t smell like garbage. It totally didn’t feel gross just standing in the bathroom. I most certainly did not almost gag when I first walked in. I didn’t get drunk in the parking lot with my friends either. I did bring a sleeping bag. "

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Thank you so so much again! Can not wait to come back!"

"I really enjoyed the dine in breakfast area. The staff was very nice, the food tasted great and my drinks were brought out fast. "

"Agent at the check-in desk was very helpful and patient with me. I really appreciated her professionalism "

"Silly and unprofessional check in. Very slow "

"Room was impeccably clean and comfortable. 16th floor member benefits was a nice touch! Perfect location. "

"Was a very nice hotel "

"loved the shower! no sliding doors, clean in easy to use"

"I enjoyed the biscuits and gravy. The egg omelette was fresh and fluffy. The pork sausage was very tasty. The coffee could have been stronger…but that’s a me thing. It was still good. The staff was very pleasant."

"Clean but needs updating. I definitely expected more as far as comfortable bed, linens."

"Great staff"