Hoteller nær River City Roll

"Overnattede 9 nætter på dette hotel. Rengøring blev ikke udført dagligt og måtte efterspørges af flere omgange. Dette indbefattede både opredning af seng, Skift af håndklæder og sengetøj. Morgenmad og restaurant menu var yderst begrænset og alt for dyr ift. kvalitet. Parkering fungerede men ligeledes for dyr, da vente tid på at få bil udleveret var for lang. Personalet var venlige og forsøgte at få tingene at fungere, dog er oplevelsen at de ikke har tilstrækkelig uddannelse /viden inden for...

"Good clean quiet room for the price , nice staff and good beds"

"Very worn. Elevator and front dor out of order. Many rooms deemed unsafe (picture). Room without shower curtain and coffee cups. Not clean. Homeless people sleeping on the staircase. Seems like closing down? Price way too high for that quality!"

"Det værste ophold længe , havde betalt for et hus plus 3 værelser , men da dette er det samme manglede vi tre værelser , men havde betalt for dette . Ejeren var ikke til at træffe hverken på sms. Eller ved opkald hotels.com kunne heller ikke træffe ham. Han har taget dobbelt pris da det er en dobbeltbooking, men er ikke til at træffe og pengene er ikke kommer retur endnu. Udover dette var der beskidt og lugtede af katpis fra hans kat. Bedste beskrivelse er vel at man besøger en ungkarl, som...

"Rooms very nice the people are always very nice"

"Everything was fine except breakfast was lousy and they ran out some food items more than 30 minutes before end time. Well below Residence Inn breakfast quality expectations that we have been accustomed to (comparing with other Residence Inns). Understand this hotel - only a year old - they must improve in this area. Would go to other Richmond area Residence Inns, but not this one."

"The location was great, and both rooms were very clean and comfortable. However, there were a few small issues. The person who checked us in was borderline rude, but everyone else was very polite and helpful throughout the weekend. Coffee was available in the lobby at the Starbucks, but was out of cream, cup holders, etc, twice- not a huge issue, but it felt like we were inconveniencing the person working there when we asked for these items. The main issue is that the toilet in one of the...

"Was ok as a Hampton but no breakfast in the morning, this is a 100% satisfaction guarantee failure so the hotel should have refunded everyone in full but only did it if the guest specifically asked for the refund they were entitled to - shows a real lack of integrity by management. As we booked through Expedia and not directly they refused to give Expedia the refund!"

"Nice hotel. Restaurant was very good. Staff helpful."

"The room was clean and modern. Really enjoyed breakfast at The Parlor , the restaurant within the hotel."