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Anmeldelser af Majestic Colonial Punta Cana - All Inclusive

4 out of 5
Majestic Colonial Punta Cana - All Inclusive
Carretera El Macao, Punta Cana, La Altagracia

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 2313 af i alt 3986 anmeldelser" "
Bedømmelse på 8 − Udmærket. 905 af i alt 3986 anmeldelser" "
Bedømmelse på 6 − Okay. 373 af i alt 3986 anmeldelser" "
Bedømmelse på 4 − Dårligt. 210 af i alt 3986 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 185 af i alt 3986 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,8/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

6/10 Okay

henrik

Rejste med partner
Synes ikke om: Service og personale
Breakfast very high standard Lunch was quite OK Dinner in general way below standard for a so- called 5 star hotel Guest service below standard
Overnattede 10 nætter i juli 2023
Svar fra Karen Covarrubias den 23. jul. 2023
Dear Henrik, Your comments are incredibly valuable to us, as they help us in our continued effort to exceed guests’ expectations and experiences. We appreciate you taking the time to share your thoughts with us.We would like to extend our apologies for any inconvenience you experienced during your stay. Please be assured that we have taken note of all your suggestions and comments regarding the food quality.We assure you, we have immediately addressed the comments you shared with our management team as part of our continuous efforts to provide a consistent guest experience.We hope you will give us another chance to do everything in our power to make it up to you on your next visit.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Helle Bidstrup

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super fint, forskellige motions muligheder meget venligt og hjælpsomme personale
Overnattede 15 nætter i marts 2022
Svar fra cc den 22. mar. 2022
Dear Value Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Kevin Hernández Customer Care Majestic Resorts.

8/10 Udmærket

Bent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 10 nætter i februar 2022
Svar fra Customer Care den 9. mar. 2022
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo, Customer Care Majestic Resorts

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 12 nætter i januar 2022
Svar fra Customer Care den 1. feb. 2022
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo, Customer Care Majestic Resorts

10/10 Fremragende

Alanys Bothwell

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
if you are debating in staying here, please DO! I’ve visited a couple hotels in PC, but none of them top the Majestic. i’m definitely not going to keep looking other hotels when visiting, will always choose Majestic!
Overnattede 3 nætter i maj 2024

8/10 Udmærket

HAMID REZA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They could improve on cleaning some areas on the pool that debris and dead insects accmulate. Especially there is an area between towel station and the bar which actually is a big section that has no fresh water coming in from the filtration system and dead insects and debris get pushed to that area. I've been to hotels with huge pools that had a robot cleaning the debris overnight or had a dedicated person with a mesh tool cleaning those areas all the time.
Overnattede 5 nætter i maj 2024
Svar fra Natacha Pérez den 27. maj 2024
Dear. Hamid, Reza.Thank you for selecting our hotel for your vacation and for sharing your impression of your stay at our resort. We would like to extend our apologies for any inconvenience you experienced during your stay. Here at Majestic, we try to make every guests stay as special and memorable as possible. We thank you for your patience during this development period and please be assured that we have brought your comments to the immediate attention of Senior Management.It is our privilege to have hosted you once again, and we eagerly anticipate the opportunity to welcome you back.Sincerely,Customer Care, At Majestic Resorts

10/10 Fremragende

Asmira

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 11 nætter i maj 2024
Svar fra Natacha Pérez den 27. maj 2024
Dear. Asmira,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Our objective is to provide exceptional vacation experiences for all our guests and we are pleased to see that our staff went above and beyond to ensure you had a wonderful and memorable stay with us. We hope to see you many more times for even more splendid vacation experiences.Sincerely,Customer Care, At Majestic Resorts

10/10 Fremragende

Michele

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, wish pools could of been open longer but overall resort was beautiful Yoel was our buttler at the Majestic Colonial and he was wonderful and caring!!
Overnattede 3 nætter i maj 2024
Svar fra Natacha Pérez den 27. maj 2024
Dear. Michele,Thank you so much for sharing your kind words and thoughts about your vacation. Our objective is to provide exceptional vacation experiences for all our guests and we are pleased to see that our staff went above and beyond to ensure you had a wonderful and memorable stay with us.We would like to extend our apologies for any inconvenience you experienced during your stay. We hope to see you many more times for even more splendid vacation experiences.Sincerely,Customer Care, At Majestic Resorts

10/10 Fremragende

moises

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Words can not express how i feel about this place. Wonderful staff. Everyone very kind and helpful. Room beautiful and always clean. Food and drinks top of the line. My wife and kids love the resort. I will definitely recommend and come again. Thank you Majestic colonial for your love.
Overnattede 5 nætter i maj 2024
Svar fra Natacha Pérez den 27. maj 2024
Dear. Moises.Thank you for selecting our hotel for your vacation and for sharing your impression of your stay at our resort. We are very happy to know that your expectations were exceeded from the moment you set foot in the resort until your departure. It is exceptional to us that your expectations and your experience were truly memorable and are what we strive for, and we are proud to know that we have achieved our goal for you.It is our privilege to have hosted you once again, and we eagerly anticipate the opportunity to welcome you back for yet another memorable vacation.Sincerely,Customer Care, At Majestic Resorts

10/10 Fremragende

Michael Anthony, springfield

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing staff that included Wander , Jean Carlos , Oscar , Juan Jose , estefany, Tomas . Would go back just to see them again , great food , entertainment
Overnattede 10 nætter i maj 2024
Svar fra Natacha Pérez den 27. maj 2024
Dear. Michael Anthony,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Our objective is to provide exceptional vacation experiences for all our guests and we are pleased to see that our staff went above and beyond to ensure you had a wonderful and memorable stay with us. We hope to see you many more times for even more splendid vacation experiences.Sincerely,Customer Care, At Majestic Resorts

10/10 Fremragende

Rebecca

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 8 nætter i maj 2024
Svar fra Natacha Pérez den 27. maj 2024
Dear.Rebecca,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Sheryl Ann

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Absolutely love everything about this place! The staff was excellent and very helpful. Henry, our butler was fantastic and Rudy from the entertainment staff was kind and friendly. No complaints!
Overnattede 6 nætter i maj 2024
Svar fra Cynthia Lebron den 26. maj 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Taylor Isabella Doreen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff and clean and safe location. Would recommend to many people.
Overnattede 9 nætter i maj 2024
Svar fra Cynthia Lebron den 26. maj 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Jorge felix

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Todo muy bueno
Overnattede 7 nætter i maj 2024
Svar fra Cynthia Lebron den 26. maj 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Liosvany

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Una excelente propiedad , que viviera a quedar hay sin problemas ninguno hay un excelente trato con los empleados y bien atentos
Overnattede 7 nætter i maj 2024
Svar fra Cynthia Lebron den 26. maj 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Roseann

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property amazing staff great food
Overnattede 6 nætter i maj 2024
Svar fra Cynthia Lebron den 26. maj 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Youdon

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay here was very nice, family friendly. Facilities were great, beach was very nice. Staff were very friendly and social. Just wished there were more buffet places to eat at, but rodeo grill had the best food there. We would def stay here again.
Overnattede 5 nætter i maj 2024
Svar fra Cynthia Lebron den 26. maj 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Gian Luca Stephen Del

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had the most wonderful time on this resort! Friendly for all types, families, lovers, etc. the staff was amazing, everything was clean, you always felt taken care of, and the food was great. Beautiful pools, the ocean, just a dream. My favourite employee had to be Irwin. Irwin made sure that we were absolutely taken care of from the moment we arrived until we landed back in Canada! He was the most professional and helpful person we could’ve asked for. Always went above and beyond to make sure we were satisfied. We plan on coming back and hope to have Irwin helping us again!!
Overnattede 7 nætter i maj 2024
Svar fra Cynthia Lebron den 26. maj 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Marvin

Overnattede 4 nætter i maj 2024
Svar fra Natacha Pérez den 27. maj 2024
Dear.Marvin,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

8/10 Udmærket

Madeline

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property exceeded my expectations. The only thing I would change is the rooms are a little out dated. The food was authentic. The night activities were cool but what sold me was the staff. I love to travel and the staff at this resort are at the top of my list. We are definitely coming back soon.
Svar fra Cynthia Lebron den 26. maj 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Kathrine

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Fue una experiencia muy gratificante todo el personal muy amable pero quiero destacar a Lorenny en el rest. Le gournet, fue demasiado atenta, amable y siempre con una sonrisa que da gusto llegar al restaurante. Y en adición en el restaurante Tres Carabelas allí nos atendió Bienbenido su atención, amabilidad y respeto nos cautivo a mi esposo y a mí. A estas dos personas antes mencionada quiero decirles que les deseo mucho éxito y que Dios los bendiga.
Overnattede 3 nætter i maj 2024
Svar fra Cynthia Lebron den 26. maj 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Fredrick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We really enjoyed the room upgrade, the view, the casino and the drinks
Overnattede 4 nætter i maj 2024
Svar fra Cynthia Lebron den 26. maj 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved everything about our stay! The steak, seafood, and hibachi restaurants were our favorite. The drinks were on point! Our room was clean and the AC worked great. The staff was very friendly.
Overnattede 4 nætter i maj 2024
Svar fra Cynthia Lebron den 26. maj 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Shawn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a wonderful time at this resort! Food variety was excellent at the buffet style restaurants, the specific style restraunts were great and the a la carte reastraunts were fantastic. So all in all food was excellent! Great veriety of activities during the day and the evening entertainment was fun. Beach was well kept and really enjoyed snorklung around the area. Will highly.consider going back to this resort!
Overnattede 6 nætter i maj 2024
Svar fra Cynthia Lebron den 26. maj 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Pedro

Rejste med familie, Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter
Great food, good service and lovely place , thanks to all workers At this resort
Overnattede 7 nætter i maj 2024
Svar fra Cynthia Lebron den 26. maj 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

8/10 Udmærket

Antonio D, Columbia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 5 nætter i maj 2024
Svar fra Cynthia Lebron den 26. maj 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

8/10 Udmærket

Angel Jesus

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was good
Overnattede 7 nætter i maj 2024
Svar fra Meybi Baez den 25. maj 2024
Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

6/10 Okay

Georgeta

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Property grounds are beautiful and well maintained but the rooms are in dire need of an update (furniture is old, the AC barely worked, the small fridge didn't cool the beverages, the towels and the robes were warned out, etc.). Food options were good at the buffet but the a-la-carte was unsatisfactory (very limited menu options and small portions). This didn't look like a 5-star resort. We won't be back.
Overnattede 7 nætter i maj 2024
Svar fra Meybi Baez den 25. maj 2024
Thank you so much for your beautifully worded and detailed review.We can't tell you how sorry we are that your experience at our resort was not as you expected. There is nothing more important to us than the satisfaction of our valued customers, such as yourself. Therefore, in the most sincere way possible, we would like to apologize to you.However, we know that words and promises without real actions are not enough. Therefore, we would like to reiterate that we are working hard to ensure that this bad situation does not happen again, neither with you nor with any other of our customers.Thank you for sharing your experiences with us. We appreciate any and every opportunity to re-evaluate and improve.Sincerely, Customer Care at Majestic Resorts

6/10 Okay

teresa

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
First off they barley provide anything to do at this resort . The casino doesnt open until 3 there is only one show a night that really isnt that good. Most of the staff especially the women are so rude and just not friendly at all. The food is absolutely horrible just thrown togther . They list all the things that are in the food and u order it to get just whatever they decided to put in it. The french restaurant was the only good food the hibachi was pretty good as well . Drinks were great though. It rained 2 days all day and the have nothing to do at all for those days. The DJ in the club plays the worst music . We paid for VIP what a joke there is nothing VIP about it dont waste your money. Even with VIP couldn't get into the restaurants if they were booked already and mind you when we got there they were already mostly booked luckily someone cancled and we got in but if i pay for VIP i shouldn't have to do that. Our butler Julio was the only best thing . The resort is beautiful but its just not enough to do and the beach was beautiful but they just need more activities and better food. Also women bring your own feminine products a box of tampons at their store was 33 dollars they are trying to take advantage to the fullest which is so wrong. Box of nerds candy was 12 dollar at their store just horrible. Then they have people there selling stuff likr a flea market pressuring you to buy stuff when your just trying to go to dinner just horrible . Would never come back .
Overnattede 4 nætter i maj 2024
Svar fra Cynthia Lebron den 25. maj 2024
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your stay with us by taking our survey. Your comments are incredibly valuable to us, as they help us in our continued effort to exceed guests’ expectations and experiences. We really appreciate you taking the time to share your thoughts with us. We have specifically noted your comments and would like to assure you that these are matters that we take very seriously. Our goal is to provide for each of our guests a fantastic visit and incredible memories and we regret that we did not accomplish this for you. We would like to extend to you our apology for any inconvenience you experienced during your stay due to the level of service you received. We strive to provide for our guests an exceptional experience in our resort through the hard work and know-how of our associates. It is very important to us that every guest receives this star treatment from our staff members and we are sorry to hear you didn’t feel you were treated in this manner. In addition, we have brought your comments to the immediate attention of the Senior Manager for review and improvement. Additionally, we will continue with training and developing the work of our associates to ensure that they are always able to satisfy our guests’ expectations. We hope you will give us another chance to do all in our power to make it up to you on your next visit. Sincerely, Customer Care Majestic Resorts

8/10 Udmærket

Khatereh

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This resort was absolutely beautiful. The only issue we had was if you’re a vegan/vegetarian there aren’t many options for you dining wise. Otherwise we had a fabulous time.
Overnattede 3 nætter i maj 2024
Svar fra Cynthia Lebron den 25. maj 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Courtney Nicole

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They have thought of everything to make sure you have a comfortable vacation. Whether you want to lounge the whole time or be active, they've thought of it all!
Overnattede 6 nætter i marts 2024
Svar fra Cynthia Lebron den 25. maj 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

KAREN

Overnattede 4 nætter i maj 2024
Svar fra Cynthia Lebron den 25. maj 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Lourdes

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent place to stay.
Overnattede 3 nætter i maj 2024
Svar fra Cynthia Lebron den 24. maj 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

AIDIMAR

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Natacha Pérez den 24. maj 2024
Dear.Aidimar,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Jesus Fabian, hialeah gardens

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I spent four nights at the hotel with my wife and enjoy every second. The staff was wonderful and we also enjoyed the food that was provided at the restaurants. We have been there before and plan to return.
Overnattede 3 nætter i maj 2024
Svar fra Natacha Pérez den 24. maj 2024
Dear. Jesus Fabian,Firstly, the entire team of Majestic Resorts wants to thank you for sharing your experience with the rest of the community. We are grateful that you and your family enjoyed your vacation at our hotel Majestic Resorts; and that you were able to enjoy all the amenities, shows, restaurants, and areas of our property.Once again, thank you for sharing such a lovely review and we look forward to hosting you again soon for what is sure to be another spectacular holiday.Sincerely,Customer Care, At Majestic Resorts

6/10 Okay

jeovanny

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The property is beautiful, although old and needs a lot of repairs, I went with friends and all the bathroom showers are damaged, the pool needs cleaning. Its very friendly people have spectacular attention.
Overnattede 7 nætter i maj 2024
Svar fra Natacha Pérez den 24. maj 2024
Dear. Jeovanny,Thank you so much for sharing your kind words and thoughts about your vacation. We would like to extend our apologies for any inconvenience you experienced during your stay. Please be assured that it's never our intention to inconvenience our guests by any means, but sometimes shortcomings may arise and we always strive to fix them as soon as possible.We would be honored to welcome you back very soon.Sincerely,Customer Care, At Majestic Resorts

10/10 Fremragende

Randy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed at the majestic colonial for 6 days. It was an amazing time. Stayed at the colonial club adults only part of the hotel which includes a butler which never seen him after we checked in. Besides that everything was amazing. Staff is very friendly and entertainment crew was amazing.
Overnattede 5 nætter i maj 2024
Svar fra Natacha Pérez den 24. maj 2024
Dear. Randy,Thank you sincerely for your compliments on our resort.We would like to extend our apologies for any inconvenience you experienced during your stay. Please be assured that it's never our intention to inconvenience our guests by any means, but sometimes shortcomings may arise and we always strive to fix them as soon as possible.It was our pleasure to have you as our guests and we are truly delighted to know that your stay.Sincerely,Customer Care, At Majestic Resorts

10/10 Fremragende

Nicole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i maj 2024
Svar fra Cynthia Lebron den 24. maj 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

KEITH

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First time the family has been to Dominican Republic let alone a resort. The Majestic Colonial was very nice. It was well maintained and the grounds were kept immaculate. The food was good, not fantastic but good. Nobody came home at the same weight so we definitely ate. There is a limited selection of beer available but plenty of liquor. The beach was beautiful but there was a whole lot of Sargasso seaweed that kept washing up so we had to contend with that. The staff was very friendly. Knowing a little bit of Spanish helps out a lot since some crew members did not speak English. There was plenty of chairs available at the beach so that was never an issue. I would go to Majestic resorts again. Maybe this time try the Elegance.
Overnattede 8 nætter i maj 2024
Svar fra Cynthia Lebron den 23. maj 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Deanna Marie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was an amazing experience! Beautiful property amazing beach great people very accommodating very clean and amazing food!
Overnattede 4 nætter i maj 2024
Svar fra Cynthia Lebron den 23. maj 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Marc

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice resort for the price. Highly recommend getting the Colonial Club VIP package which we did.
Overnattede 5 nætter i maj 2024
Svar fra Cynthia Lebron den 23. maj 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Jose

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quedamos encantados, nuestro Mayordomo Samuel tremenda persona muy amable, profesional y brinda muy buen servicio, es muy preocupado por sus clientes.
Overnattede 4 nætter i maj 2024
Svar fra Natacha Pérez den 23. maj 2024
Dear. Jose,We really appreciate that you have taken the time to share your experience.Thank you so much for sharing with us and future travelers your first impressions of our property and wonderful memories of this stay. It is for all of us such an honor and joy to read that this has been one of your favorite stays. Our commitment is to make each stay super, and we hope you have many more outstanding vacation experiences at our Majestic properties.We hope to see you many more times for even more splendid vacation experiences.Sincerely,Customer Care, At Majestic Resorts

6/10 Okay

Michele A

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is well-maintained. Food needs improvement was often overcooked and salty entertainment was not as good as when we stayed May 2023.
Overnattede 7 nætter i maj 2024
Svar fra Natacha Pérez den 23. maj 2024
Dear. Michele A.Your feedback is greatly appreciated, and we sincerely apologize for the unpleasant experience you encountered during your stay.Rest assured that we will thoroughly analyze each of your comments to implement the necessary corrective measures. Your valuable input serves as a guide for our ongoing improvements.We hope for the opportunity to host you once more in the future, ensuring a much more enjoyable and memorable experience.Kind regards,Customer Care at Majestic Resorts

10/10 Fremragende

Kimberly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was beautiful, staff was amazing and food was very good
Overnattede 7 nætter i maj 2024
Svar fra Natacha Pérez den 23. maj 2024
Dear. Kimberly,Firstly, the entire team of Majestic Resorts wants to thank you for sharing your experience with the rest of the community. We are grateful that you and your family enjoyed your vacation at our hotel Majestic Mirage; and that you were able to enjoy all the amenities, shows, restaurants, and areas of our property.Once again, thank you for sharing such a lovely review and we look forward to hosting you again soon for what is sure to be another spectacular holiday.Sincerely,Customer Care, At Majestic Resorts

10/10 Fremragende

Tierra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I don’t have ANYTHING bad to say about this resort. A TIME WAS HAD ! Every place will have it ups and downs. But we really enjoyed our stay, we had room 3213 it is a pool view club side. The buffet by the beach was definitely our favorite and the bar in the lobby made the best drinks. With that being said 🗣️DO NOT WALK , RUN TO THIS RESORT!
Overnattede 3 nætter i maj 2024
Svar fra Natacha Pérez den 23. maj 2024
Dear.Tierra,We really appreciate that you have taken the time to share your experience.Thank you so much for sharing with us and future travelers your first impressions of our property and wonderful memories of this stay. It is for all of us such an honor and joy to read that this has been one of your favorite stays. Our commitment is to make each stay super, and we hope you have many more outstanding vacation experiences at our Majestic properties.We hope to see you many more times for even more splendid vacation experiences.Sincerely,Customer Care, At Majestic Resorts

8/10 Udmærket

Teyunett Isabel Gutiérrez

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Good staff but conditions not to good
Overnattede 4 nætter i maj 2024
Svar fra Jessica Matos den 22. maj 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Brandy Lynn

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
It was a very peaceful area with many different people that were helpful. Beautiful resort and wonderful nice people.
Overnattede 5 nætter i maj 2024
Svar fra Jessica Matos den 22. maj 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Alma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had an amazing time! The staff was amazing they all went out of their way to accommodate and to make us happy. They are all full of positive energy!! We had the best butler ever!!! Edith was excellent! Reliable! Attentive to all our needs. She was on top of everything! She made our stay the best! Excellent! I want to go back but I want Edith to be my butler again!!
Overnattede 3 nætter i maj 2024
Svar fra Jessica Matos den 22. maj 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

ERIC

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall, I love the staff. I love the shows in the evening breakfast lunch and dinner. Everything was absolutely excellent.
Overnattede 4 nætter i maj 2024
Svar fra Jessica Matos den 22. maj 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fremragende

Isabelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Natacha Pérez den 23. maj 2024
Dear. Isabelle,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts