Finest Club Beachfront Suite | Strand-/havudsigt

Anmeldelser af Finest Punta Cana by The Excellence Collection - All Inclusive

5 out of 5
Finest Punta Cana by The Excellence Collection - All Inclusive
Carretera Uvero Alto, Punta Cana, La Altagracia

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 835 af i alt 1172 anmeldelser" "
Bedømmelse på 8 − Udmærket. 188 af i alt 1172 anmeldelser" "
Bedømmelse på 6 − Okay. 80 af i alt 1172 anmeldelser" "
Bedømmelse på 4 − Dårligt. 32 af i alt 1172 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 37 af i alt 1172 anmeldelser" "

9,6/10

Rengøring

9,2/10

Service og personale

9,4/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Tina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert sted
Lækkert hotel, personalet var venligt, masser af plads ved poolen. Nyt og rent. Alt i alt med til at gøre vores ferie perfekt
Overnattede 5 nætter i oktober 2022
Svar fra The Excellence Collection den 25. okt. 2022
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, attention to detail in order to provide high standards of cleanliness and hygiene, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

4/10 Dårligt

LUIS

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very Noisy and people are very rude. I will never visit this Hotel again.
Overnattede 3 nætter i maj 2024
Svar fra The Excellence Collection den 28. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for sharing your discontent regarding your stay with us. We truly hope you will grant us the opportunity to welcome you back to reinstate your confidence in our services. Please receive our greetings from The Excellence Collection.

2/10 Forfærdeligt

Colton

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter
Overnattede 4 nætter i maj 2024
Svar fra The Excellence Collection den 28. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for sharing your discontent regarding your stay with us. We truly hope you will grant us the opportunity to welcome you back to reinstate your confidence in our services. Please receive our greetings from The Excellence Collection.

10/10 Fremragende

Matthew

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay at Finest was amazing! The hotel, entertainment and service were simply outstanding. Our 2 year old had the time of his life and so did we as his parents. I guarantee you won't run out of things to do during your stay. We wish we could have caught the daily shows (eg magic show), however they were scheduled a little too late (9:30pm) for a young child. The food was mostly great. Definitely some of the better food in Punta Cana. One tiny complaint was the long-ish wait times at some popular restaurants -- we wouldn't have minded as much if we were just adults waiting.
Overnattede 6 nætter i maj 2024
Svar fra The Excellence Collection den 28. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

8/10 Udmærket

Keita Omorro

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful property
Overnattede 6 nætter i maj 2024
Svar fra The Excellence Collection. den 27. maj 2024
Thank you for your preference on Finest Punta Cana! Thank you also for taking the time to share your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Fremragende

Denmark Dela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
very good
Overnattede 3 nætter i maj 2024
Svar fra The Excellence Collection den 27. maj 2024
Allow us to thank you for your preference on Finest Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Fremragende

Siin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Food, restaurants, entertainment team, bars, pools
Overnattede 7 nætter i maj 2024
Svar fra The Excellence Collection. den 27. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. We pay attention to offer good food quality and deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Fremragende

Jorge Matos

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service, the food was amazing we stayed for our honeymoon and had the most amazing time
Overnattede 6 nætter i maj 2024
Svar fra The Excellence Collection den 27. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean honeymoon destination and for taking your valued time to share your review. We are very pleased to read very nice remarks on the positive sides of your vacation with us and mention the services that made your stay more comfortable. In addition, our attentive staff made your stay more comfortable. The staff is one of the core pillars of our identity in order to provide a memorable guest experience, as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Fremragende

Malik, Brooklyn

Synes godt om: Faciliteter
The property is clean and updated. The servers and service is exceptional. The food is quality and tasty.
Overnattede 3 nætter i maj 2024
Svar fra The Excellence Collection den 27. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday destination and for taking your valued time to share your review.We are delighted to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, and provide you with excellent service in order to exceed your expectations. We will pass your kind words along to the entire team.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

10/10 Fremragende

Abel

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best experience ever. Best customer service in the whole world. I highly recommend this resort.
Overnattede 7 nætter i maj 2024
Svar fra The Excellence Collection den 24. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Fremragende

Manan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stay was great. Staff was very welcoming and happy to help always. Perfect for family with kids. It’s kids friendly resort.
Overnattede 6 nætter i april 2024
Svar fra The Excellence Collection den 23. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities for kids and adults exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Fremragende

Mai Kou

Synes godt om: Rengøring
Overnattede 6 nætter i maj 2024
Svar fra The Excellence Collection den 24. maj 2024
Allow us to thank you for your preference on Finest Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything is close together. Stayed in the adults section. The Club section of the beach is really worth it.
Overnattede 5 nætter i maj 2024
Svar fra The Excellence Collection den 23. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. In addition, it is a pleasure knowing that you thoroughly enjoyed the benefits of being an Excellence Club guest. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

8/10 Udmærket

Natalia, Collingdale

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The experience will be the closest to paradise that you will ever have. I had the pleasure of speaking to Milleny who works in the reservation department. She was so kind and made sure that my arrival was easy. When we arrived at the Finest Excellence we were greeted with Champaign. The aroma in the entire resort is so refreshing. The check in was very smooth. Everyone at the resort was extremely polite. I felt like royalty. The room was very clean. Me and my daughter had a pool view. The beach was very clean. The food was fantastic. There were so many options and variety of food. Yilver was so kind and made us feel so welcome. Jorge Miguel at the Surf and Turf was amazing. He was very polite and went above and beyond to make sure I was pleased with my meal. We went on the Dolphin excursion it was Fantastic. We also went to Siona Island and had 2 tour guides that treated us like Queens. They pulled out chairs out, they laid out our towels. We had a private Lunch prepared just for us. We saw a Michael Jackson Show. It was amazing. Every night there was different entertainment. I really experienced having a vacation. This is a must to add to your vacation. Milleny, was so accommodating. She communicated with me every step of the way. She made sure that our transportation was set up for everything. I will never forget this experience from the Finest. I will definitely be returning. Don't hesitate! Book it now for your Dream Vacation. I wish I could give it 100 stars.
Overnattede 4 nætter i maj 2024
Svar fra The Excellence Collection den 23. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Fremragende

Hetaben

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra The Excellence Collection den 23. maj 2024
Thank you for your preference on Finest Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Fremragende

Maria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We recently enjoyed staying at the Finest Punta Cana resort in Punta Cana. I cannot praise this resort enough for its exceptional customer service and overall experience. We spent seven nights at Finest, and from the moment we arrived, the staff made us feel welcomed and valued. The check-in process was smooth, efficient, and private. We were fortunate to upgrade our stay and experience the exclusivity of the Excellence Club, the adults-only section of the resort. The staff ensured all our needs were met. The attention to detail was evident throughout our stay, from the impeccably clean rooms to the beautifully maintained grounds. The resort offers a variety of amenities that cater to all types of travelers. Upgrading to the Excellence Club was a great decision, providing access to a private beach, exclusive restaurants, and bars. We particularly enjoyed the Excellence Club beach. Argenis did everything possible to ensure our favorite spot was ready upon our arrival each morning and helped provide a special cabana to celebrate our anniversary. We cannot say enough about his level of care. The bar service on the beach was excellent as well. The breakfast and dinner service at Dommo was top-notch, and Eduard and Leily went above and beyond to ensure a pleasant experience. The spa was another highlight, with its hydrotherapy and massage treatments providing the ultimate relaxation. Thank you, Yahjaira, for helping us arrange our services. The daily activities and evening shows
Overnattede 7 nætter i maj 2024
Svar fra The Excellence Collection den 22. maj 2024
Dear guest,First of all, we would like to thank you for your recent stay at Finest Punta Cana and for taking the time to share this review with the Expedia community.We are very delighted to read that our resort and colleagues were able to exceed your expectations and made your stay more comfortable. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Moreover, it is lovely to read that you thoroughly enjoyed the perks of being an Excellence Club guest.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.

10/10 Fremragende

Anthony

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The beach was really nice. Did not like that the in room jacuzzi was not private being in a space that did not have curtains or blinds.
Overnattede 6 nætter i maj 2024
Svar fra The Excellence Collection den 22. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Fremragende

Cassandra

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We absolutely loved our stay at the Finest. The staff are so nice and pleasant, they are great with kids! The food is great, options for kids! Lots of pools to choose from and you never had any troubles finding a spot on the beach. The room was perfect for our little family of 3. We will definitely be back! Thank you for a great stay! :)
Overnattede 7 nætter i maj 2024
Svar fra The Excellence Collection den 22. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Fremragende

Fatima

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra The Excellence Collection den 22. maj 2024
Thank you for your preference on Finest Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

8/10 Udmærket

Eun Kyung

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra The Excellence Collection den 22. maj 2024
Thank you for your preference on Finest Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

8/10 Udmærket

Dhamil Bipin

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Most of the things were good. But food was not good . Below average
Overnattede 3 nætter i februar 2024
Svar fra The Excellence Collection den 20. maj 2024
Dear guest,First of all, we would like to thank you for your recent stay at Finest Punta Cana and for taking the time to share your feedback with the Expedia readers.Thank you for adding very generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable with. In addition, the food area is an important aspect we consider and that’s why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal. We look forward to welcoming you back soon for another getaway. We will be pleased to make you another wondrous adventure time. Please, receive our warmest regards from The Excellence Collection.

10/10 Fremragende

Kimberly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They were great at going above and beyond from our room, to restaurants. I will be back!
Overnattede 4 nætter i maj 2024
Svar fra The Excellence Collection den 20. maj 2024
Thank you for choosing to stay with us at Finest Punta Cana! We thank you for your review and look forward to pampering you once again at the resort! Greetings from The Excellence Collection.

10/10 Fremragende

Angel Juan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stay at the Finest Punta Cana, for five nights. the staff was great, the dining options were good, the Gourment restaurants were very good, especially Le Petit, the bars were also very good plenty of drinks from top known brands, the entertain was ok, highly recommended.
Overnattede 5 nætter i maj 2024
Svar fra The Excellence Collection. den 20. maj 2024
Dear guest,First and foremost, we would like to thank you for choosing Finest Punta Cana as your vacation destination and for taking the time to write and share your feedback with other travelers.We are very pleased to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best to meet every need. It is also lovely to read that there are plenty of food choices due to the wide range of international dining options we offer. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

10/10 Fremragende

Simone

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The entire experience was amazing. The staff are attentive and friendly. The property is beautiful and they offer a multitude of activities.
Overnattede 4 nætter i maj 2024
Svar fra The Excellence Collection den 20. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

2/10 Forfærdeligt

Inayat

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is horrible for the price. The food was terrible and the management staff is very shady. Service is poor. Would not recommend this hotel to anyone.
Overnattede 7 nætter i maj 2024
Svar fra The Excellence Collection den 22. maj 2024
Thank you for selecting Finest Punta Cana as the host of your Caribbean holidays! Thank you for sharing your discontent regarding your experience at the resort. Our guests’ experience is of utmost importance to us and is of deep regret to hear that your experience with us was not of full satisfaction. Therefore, we appreciate your feedback, rest assured that your comments have been forwarded to the related departments at the property for the implementation of improvements. Once again, thank you for your review. We truly hope to have the opportunity to welcome you back and reinstate your confidence in our services. Greetings from The Excellence Collection.

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024
Svar fra The Excellence Collection den 20. maj 2024
Thank you for your preference on Finest Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Fremragende

Naeem

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra The Excellence Collection den 20. maj 2024
Allow us to thank you for your preference on Finest Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Fremragende

Nadin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was Amazing
Overnattede 5 nætter i april 2024
Svar fra The Excellence Collection den 16. maj 2024
Allow us to thank you for your preference on Finest Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Fremragende

Joi

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great getaway
Overnattede 3 nætter i februar 2024
Svar fra The Excellence Collection den 16. maj 2024
Thank you for your preference on Finest Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

8/10 Udmærket

Ronald

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra The Excellence Collection den 17. maj 2024
Thank you for selecting Finest Punta Cana as the destination of your Caribbean holiday! Thank you for your review and we look forward to welcoming you back! Greetings from The Excellence Collection.

10/10 Fremragende

Wallace

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great experience and staff
Overnattede 4 nætter i februar 2024
Svar fra The Excellence Collection den 15. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Fremragende

Zara Louise

Overnattede 5 nætter i maj 2024
Svar fra The Excellence Collection. den 16. maj 2024
Allow us to thank you for your preference on Finest Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Fremragende

Jackie Joy Santiago

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was amazing. The staff was so friendly. The food was good. My kids loved playing on both of the blobs. Having a park there was so convenient. The kids would play on it while we were waiting for the rest of our group to show up.
Overnattede 4 nætter i maj 2024
Svar fra The Excellence Collection den 14. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities for kids and adults exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

8/10 Udmærket

Carolina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra The Excellence Collection den 15. maj 2024
Thank you for choosing to stay with us at Finest Punta Cana! We thank you for your review and look forward to pampering you once again at the resort! Greetings from The Excellence Collection.

6/10 Okay

Luis

Synes godt om: Faciliteter
Synes ikke om: Service og personale
I went a year and a half ago to this property, and on this occasion looking to spend a few wonderful vacation days like on that occasion. But this time it wasn't like that, I had problems with the room service, also the door to my room was broken, it seems that on Saturday they realized because a piece of it was facing the hallway and they tried to fix it. Something that was also a negative experience was that on the beach in the area where the guests were facing the sea they had a huge team moving sand from one place to another, in addition to making noise and disturbing the guests' rest, it polluted the air we breathed with a smell of fuel because the forklift constantly passed in front of us. The experience on this occasion was a bit disappointing.
Overnattede 3 nætter i maj 2024
Svar fra The Excellence Collection den 14. maj 2024
Dear guest, First and foremost, we would like to thank you for choosing Finest Punta Cana as host of your holiday destination and for taking the time to share this review with the Expedia community. We are very sorry to read that we did not fully meet your expectations as we did with your previous The Excellence Collection experiences, and we would like to apologize for not being able to provide the Excellence standards as you as a return guest are accustomed to.We strongly believe that there is always room for improvement, therefore we appreciate that you mentioned where we are lacking in, so we can work on it in order to improve it to provide the quality standards our guests expect from us.We hope to have the opportunity to welcome you and provide you the memorable and relaxing experience you deserve. Please, receive our warmest regards from The Excellence Collection.

4/10 Dårligt

Khalil

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Marbell floor every where I falled down in bathroom because of it and twist my knee Iam in very bad pain
Overnattede 3 nætter i maj 2024
Svar fra The Excellence Collection den 15. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is unfortunately that the issue was not reported while at the hotel so we could do a proper investigation. We truly hope to have the opportunity to welcome you and reinstate your confidence in our services. Greetings from The Excellence Collection.

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024
Svar fra The Excellence Collection den 15. maj 2024
Thank you for your preference on Finest Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

8/10 Udmærket

Luis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All inclusive
Overnattede 6 nætter i maj 2024
Svar fra The Excellence Collection den 13. maj 2024
Thank you for your preference on Finest Punta Cana! Thank you also for taking the time to share your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Fremragende

rohan Kanubhai

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful place inside and out with amazing staff.
Overnattede 6 nætter i maj 2024
Svar fra The Excellence Collection den 13. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

8/10 Udmærket

NaToria

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
The property was clean except for pond view, staff was attentive The food was okay. I did not like that the adult only side shut everything down early. The pool bar closed hours before the pool. This is not the resort if you want the party scene they have a club but not sure if was the location or because everything was closed it never had a crowd.
Overnattede 3 nætter i april 2024
Svar fra The Excellence Collection den 13. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Fremragende

Temitope

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spent my birthday here. I wish the weather was better (it rained almost the entire time), but the times when the sun was ok, absolutely amazing. Relaxing, peaceful, staff is helpful, and drinks were strong. We heard horror stories about the food, but honestly it wasn’t that bad. Most of it was actually really good! I highly recommend Insimme and Surf n Turf. Food was amazing!!! I will definitely be coming back!
Overnattede 4 nætter i maj 2024
Svar fra The Excellence Collection den 13. maj 2024
Dear guest,First and foremost, we would like to thank you for choosing Finest Punta Cana as host of your birthday getaway and for taking the time to share this review with the Expedia community. It is our pleasure to know that our colleagues, property and amenities meet your expectations, making you feel relaxed and pampered all the time. At The Excellence Collection, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction to provide the best vacation experience ever.We look forward to welcoming you back soon for another getaway. We will be pleased to make you another wondrous adventure time. Please, receive our warmest regards from The Excellence Collection.

10/10 Fremragende

Johans

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024
Svar fra The Excellence Collection den 13. maj 2024
Allow us to thank you for your preference on Finest Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

6/10 Okay

Evelyn

Rejste med partner
Synes godt om: Service og personale, faciliteter
The resort is gorgeous. The beach is clean, the spa is nice, and most of the staff go above and beyond. However the service is inconsistent and for the price the food quality and room conditions need improvement. I would rate the resort as a solid 3.5/5. I’m not sure if I would return.
Overnattede 4 nætter i maj 2024
Svar fra The Excellence Collection den 13. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Fremragende

Melvin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was beautiful!! We enjoyed our one year anniversary!
Overnattede 3 nætter i maj 2024
Svar fra The Excellence Collection den 13. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean anniversary destination and for taking your valued time to share your review.Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Fremragende

Andrea

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great, the design of the hotel it’s beyond beautiful, the rooms are comfortable, the food is good in some restaurants it could be better in other. Staff was kind and helpful. Rooms need hooks in the bathroom for towels. We would definitely stay here again.
Overnattede 4 nætter i maj 2024
Svar fra The Excellence Collection den 13. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

8/10 Udmærket

Masahiro

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good amenities/activities for kids. Not only my 4yo daughter but also kids of all ages around us seem to have fun in this resort. Staff are very friendly and kind for families.
Overnattede 5 nætter i april 2024
Svar fra The Excellence Collection den 13. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review.We are very delighted to read that our colleagues made you feel relaxed and pampered all the time. Our commitment is to make every guest experience, as exceptional and unique as it can be, being kindness and helpfulness one of our staff's greatest strengths.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.

8/10 Udmærket

Teresa

Overnattede 7 nætter i april 2024

10/10 Fremragende

Ilona

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall great customer service everyone was polite and helpful!
Overnattede 4 nætter i maj 2024
Svar fra The Excellence Collection den 9. maj 2024
Allow us to thank you for your preference on Finest Punta Cana and for sharing your positive review with other travelers. We are very delighted to read that our colleagues made you feel relaxed and pampered all the time. Our commitment is to make every guest experience, as exceptional and unique as it can be, being kindness and helpfulness one of our staff's greatest strengths.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.

10/10 Fremragende

Jeffrey, Bronx

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Where do I begin. The property is Top Notch. So Finest and Excellence connected. Finest is just the kid friendly side. I picked that side because the room looked a bit more modern. And don’t worry, even if you’re on the Finest rooms side, you have full access to the adult side. So I liked the huge pools on the adult side. The Unique bar is always lit. ( go directly to Elizabeth). I loved the hibachi restaurant. Dukes was good too. Over all you’re going to enjoy the resort. The resorts Club was fun and played American music. The resort is very clean and well kept. And there’s something to do for everyone.
Overnattede 4 nætter i maj 2024
Svar fra The Excellence Collection den 9. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

6/10 Okay

DENNIS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra The Excellence Collection den 8. maj 2024
Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for sharing your discontent regarding your stay with us. We truly hope you will grant us the opportunity to welcome you back to reinstate your confidence in our services. Please receive our greetings from The Excellence Collection.