Hoteller nær Puerta de San Juan

"Villa Herencia har en fantastisk atmosfære. Det er som at træde ind i et privat hjem og personalet er meget imødekommende og hjælpsomme. Vi havde et super dejligt og rent værelse med direkte adgang til tagterrassen og godt vi kan lide katte. Der var besøg af gadekatte fra det nærliggende torv og det kunne man lugte. Møbler og andet inventar på terrassen er meget slidt og nusset. Vi vil dog uden tvivl vælge hotellet, når vi næste gang kommer til San Juan. Det ligger meget centralt i den gamle...

"Five stars all around. We will be back."

"Great location in Old town. Great service from friendly staff. Would definitely stay here again! "

"Friendly, helpful staff, close to everything downtown"

"Great hotel with excellent location. But be aware that it is a boutique hotel. Only two small elevators for the whole hotel. You can hear everything in your room, your neighbors and everything going on outside. Walls are paper thin. But overall, good. "

"The price was good. The room was clean and A/C worked well. We chose to stay both before and after our cruise and both rooms were very comfortable. On return, we had requested a 1st floor room for ease and it was greatly appreciated when this was provided. We would recommend staying here especially if going on a cruise since it's so close to the port and theire is tons of shopping/dinig options available. "

"We were informed at breakfast that our Expedia booking didn't include breakfast, which everyone else got for free."

"Nice hotel in Old San Juan. Staff was nice and the hotel is close to shopping and dining along with the cruise ports. Updates and clean."

"Very comfortable stay. Great staff. Thin walls and some times of high noise but not a huge deal for us. Location was great for using the old San Juan pier. "

" Great location. No elevator is a drawback. "

"Wonderful location, large space. Two paint points for us though : the street can be noisy at night - and toilet plumbing are not optimal "

"A small hotel done with live and care. However I spent 4 nights never saw anyone from the staff. I was very unhappy with my cute and clean room. No windows…since I managed to avoid prison all my life now I served 4 days. I am sure they had some unoccupied rooms but no one to talk to to change it. Why did they give me this room?"

"Todo excelente, muy buena atención siempre"

"Very nice, perfect for couple or friends "

"This location needs better front desk support, ran out of hot water during our stay, no mugs for coffee machine in room. Seems to be a new location and work still being done - would not recommend to stay at this location yet."

"the location is very nice , not directly in the center but close to everything "

"This was the worst hotel we have ever encountered through Expedia. Unsafe stairs both to get to the room and within the room. We never saw a staff person anywhere. I'd call it a dump."