Hoteller nær Felisa Rincon de Gautier-museet

"We stayed one night at the hotel so we could explore Old San Juan. The rooms were very unique and the building was very neat. The staff was very friendly and helpful with suggestions in the area. We checked out that morning to do a local tour and they held our luggage until it was over. We really enjoyed the hotel"

"The property was maintained properly, but it has room for improvement. The restroom in the first floor next to the bar were dirty, not well maintain for a hotel of that category. The air conditioner failed in our room, but we were quickly moved to a different room."

"Villa Herencia har en fantastisk atmosfære. Det er som at træde ind i et privat hjem og personalet er meget imødekommende og hjælpsomme. Vi havde et super dejligt og rent værelse med direkte adgang til tagterrassen og godt vi kan lide katte. Der var besøg af gadekatte fra det nærliggende torv og det kunne man lugte. Møbler og andet inventar på terrassen er meget slidt og nusset. Vi vil dog uden tvivl vælge hotellet, når vi næste gang kommer til San Juan. Det ligger meget centralt i den gamle...

"Great location in Old town. Great service from friendly staff. Would definitely stay here again! "

"Wonderful staff, clean rooms, and overall experience!! Restaurant and bar was great, and the pool was lovely. 10/10."

"the only negative was, the water never got hot, and we had to park a few blocks away. No street parking"

"During our stay, my friend noticed that a bag containing her box of Gasolina drinks she'd purchased was missing. We never figured out exactly what happened to them. It wasn't anything super valuable, but it was a disappointing experience."

"Even though self check in, just was very responsive and accommodating!"

"Had a great time, booked for my 25th birthday. Staff was extremely friendly and accommodating. Room was clean and quaint. Overall great experience, would book again."

"I absolutely loved this place! I adore colonial-style architecture, and this hotel gave me exactly that. I fell in love with its charming streets, the beautiful view from the balcony, and the room itself. The exposed wooden beams on the ceiling, the décor, the beautiful wooden doors, and the craftsmanship throughout were simply stunning. The only thing I regret is not staying longer so I could enjoy this beautiful place even more. I can’t wait to come back!"

"All services were great with the exception of being able to reach housekeeping from 8am-12pm. This is a great location if you plan on staying in old San Juan which is near the beaches, La placita, great restaurant, and much more. Staff were also great, friendly, and helpful."

"El personal es súper amable"

"The room was basically a bed and restroom. No amenities. The best part of the hotel was the convenience of the location."

"Værelset var fint og rent, men ikke noget særligt. Det fungerede fint med kode til fordør og nøgleboks ved dør til værelse."

"Dead larvae on the floor, damp stains that look like mold on walls and ceilings, a sofa with stains of what I hope is chocolate, used toilet paper under the bed, hair everywhere, including in the “clean” bed linen, and dust and sand all over the floor. The shower had no drain cover, and the shower curtain was dirty. Overall extremely filthy, unhygienic, and unwelcoming. I have stayed in many places across Asia, Africa, and South America, and this is without doubt the dirtiest place I have ever...

"Staff really not onside but they did come at check in.. overall the room was clean great a/c but no microwave or iron in our room it’s some what close to old San Juan… I would book again, no real bad complaints"