Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 737 af i alt 1000 anmeldelser" "
10 - Fremragende
737
Bedømmelse på 8 − Udmærket. 199 af i alt 1000 anmeldelser" "
8 - Udmærket
199
Bedømmelse på 6 − Okay. 39 af i alt 1000 anmeldelser" "
6 - Okay
39
Bedømmelse på 4 − Dårligt. 17 af i alt 1000 anmeldelser" "
4 - Dårligt
17
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 1000 anmeldelser" "
2 - Forfærdeligt
8
9,6/10
Rengøring
9,4/10
Service og personale
9,0/10
Faciliteter
9,2/10
Overnatningsstedets tilstand og faciliteter
9,2/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Peter
Forretningsrejsende
9. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et besøg værd
Smukt og lækkert placeret i et fredeligt men centralt område.
Peter
Overnattede 3 nætter i november 2023
Svar fra João Pedro Calçada den 17. dec. 2023
Thanks for staying with us. We truly appreciate your feedback!
6/10 Okay
Mads
9. dec. 2023
Mads
Overnattede 1 nat i december 2023
Svar fra João Pedro Calçada den 17. dec. 2023
Thanks for staying with us. Your feedback is very important. Could you please tell us how can we improve or service?
10/10 Fremragende
Torben
6. jul. 2023
Torben
Overnattede 3 nætter i juli 2023
Svar fra Daniel Pereira den 7. jul. 2023
Dear Mr. Torben, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Daniel PereiraDuty Manager
10/10 Fremragende
Eva
Forretningsrejsende
5. sep. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Genial beliggenhed
Hyggeligt hotel med flotte værelser. Helt ned til vandet i Rineira- området. Genial beliggenhed.
Eva
Overnattede 1 nat i august 2021
Svar fra Bruno Ribeiro, GM Pestana Vintage den 1. okt. 2021
Dear Mrs. Eva,
On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.
It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.
Best regards,
Bruno Ribeiro
General Manager
8/10 Udmærket
Verificeret rejsende
23. sep. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Difucult parking
Verificeret rejsende
Overnattede 1 nat i september 2019
Svar fra Pedro Brás den 26. sep. 2019
Dear Guest,
Thank you for your feedback regarding your stay at Pestana Vintage Porto Hotel.
Due to our location in a UNESCO site we have an agreement with a public parking 200 meters from the Hotel. Our luggage team is always available to assist to and from the parking.
Looking forward to welcome you in a near future.
Warm regards,
Pedro Brás
Front Office Manager
10/10 Fremragende
Verificeret rejsende
21. apr. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
High Quality Hotel in Best Location
Stylish hotel right at the waterfront, great views of Gaia and the bridges. Attentive staff, discrete service and well appointed rooms. Nespresso machines with daily water bottle service was a plus. Excellent breakfast with ample selection and made to order items. Espresso drinks available upon request.
Great hotel in a great location. Excellent vantage point for exploring city.
Verificeret rejsende
Overnattede 2 nætter i april 2019
Svar fra Pedro Brás den 21. apr. 2019
Dear Guest,
Thank you for your amazing review regarding your stay at Pestana Vintage Porto Hotel.
We appreciate your words towards our location, nearby all the restaurants and bars, to our breakfast and particularly our staff.
Looking forward to welcome you in a near future.
Warm regards,
Pedro Brás
Front Office Manager
8/10 Udmærket
Thomas
7. nov. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel but needs attention to detail
The hotel is nicely located in old town of porto - staff is nice, hotel very charming and nice decor. Their main restaurant serves great meat but needs to work on the side dishes - poor quality. Breakfast really good and a lot of local products - nice touch.
Thomas
Overnattede 4 nætter i november 2018
Svar fra Pedro Brás den 9. nov. 2018
Dear Mr. Thomas,
Thank you for your kind review regarding your stay at Pestana Vintage Porto Hotel.
We appreciate your kind words towards our location, our decor, our breakfast and particularly to our staff.
We took good note of your feedback regarding our restaurant and we will forward it to our restaurant manager.
Looking forward to welcome you in a near future.
Warm regards,
Pedro Brás
Front Office Manager
8/10 Udmærket
Helle
26. okt. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
God oplevelse, men ikke fantastisk..
Super service på hotellet, men en del larm - ikke bare fra de mange mennesker i området (vi var godt klar over at det er centrum for turisme), men også fra selve bygningens udsugningsanlæg og ventilation. Værelset var forholdsvist lille, når man tænker på prisen per overnatning. Rigtig god morgenmad og som nævnt, virkelig hjælpsomme og servicemind'ede medarbejdere.
Helle
Overnattede 5 nætter i oktober 2018
Svar fra Pedro Brás den 27. okt. 2018
Dear Mrs. Helle,
Please accept our reply in English.
Thank you very much for your kind review regarding your stay at Pestana Vintage Porto Hotel.
We are very pleased to understand that you had a great time with us mainly due to our breakfast and dedicated service.
We took good note of your feedback regarding the noise and we will pass it to our maintenance team for them to analyze and take proper actions.
Looking forward to welcome you in a near future.
Warm regards,
Pedro Brás
Front Office Manager
10/10 Fremragende
Ole
3. nov. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel direkte ud til vandet
Fantastisk hotel helt ned til kajen og lige ud til stor plads med masser af liv. Fantastisk udsigt til Villa Gija Nova på den anden side. prøv at få et værelse med udsigt hertil. Deres steak restaurant er et besøg værd :-)
Ole
Overnattede 3 nætter i oktober 2017
Dear Ms Ole,
Thank you so much for your five star review of Pestana Vintage Porto!
We are delighted to read that you took advantage of our privileged views over the river Douro and Gaia and that you had the chance to experience our fabulous RIB restaurant, specialized in the freshest meat!
We look forward to welcoming you back in a near future.
Warmest wishes,
Francisca Moreira
Guest Relations Manager
10/10 Fremragende
Per
26. sep. 2016
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nydelige og rene værelser
Flot beliggenhed og god service
Per
Svar fra General Manager den 23. okt. 2016
Dear Guest,
Thank you very much for sharing this wonderful review of your recent stay at Pestana Vintage Porto.
The team and I are delighted to understand you enjoyed our great central location and that you found the service of our staff commendable.
We look forward to the opportunity of welcoming you back in a near future!
Warmest regards,
Francisca Moreira
Guest Relations Manager
10/10 Fremragende
Kirsten, Frederikshavn
25. jul. 2016
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk by
Dejligt lige midt i det hele
Kirsten
Svar fra General Manager den 10. aug. 2016
Dear Guest, We very much enjoyed reading your review, the team at the Pestana Vintage Porto look forward to welcoming for many more stays to come.
8/10 Udmærket
Verificeret rejsende
30. mar. 2016
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
perfekt placering
Dejligt hotel som ligger helt rigtigt placeret lang floden. gode restauranter og hyggelige pladser tæt ved. værelse med flodudsigt og wiev over flotte broer er helt fantastisk
Verificeret rejsende
Svar fra Guest Service Manager den 18. jun. 2016
Dear Guest, thank you for your review about your stay. We enjoyed the fact you have taken the opportunity of knowing the city and we hope to welcome you soon. Kind Regards
8/10 Udmærket
Verificeret rejsende
25. mar. 2016
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Svar fra Guest Service Manager den 18. jun. 2016
Dear Guest, we thank you for your feedback about your stay at the Pestana Vintage Porto Hotel. We hope to soon have the privilege of welcoming you in a near future.
10/10 Fremragende
Verificeret rejsende
14. jul. 2015
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
great
great!
Verificeret rejsende
Svar fra Guest Service Manager den 17. okt. 2015
Dear guests,
Thank you very much for your comments about your stay at the Pestana Porto Hotel. We are delighted to receive your positive feedback about your experience at the Hotel and that you found our services to be good.
We hope that we will soon have the privilege to welcome you again.
Kind Regards
8/10 Udmærket
Hagen
Rejste med partner
27. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Even though we where supposed to be a VIP customer, we received a room with a small window facing a construction a few feet away. After I asked for another room they put me on a "waiting list" shortly after I got a call that they might have a front room but there would be an additional charge of 90Euro a day. After I talked to a manager, they reduced the surcharge to 50Euro a day. We took the room which was very nice and had a great view.
Hagen
Overnattede 4 nætter i maj 2024
10/10 Fremragende
Ann
Rejste med partner
26. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location and staff service top notch
Ann
Overnattede 2 nætter i maj 2024
8/10 Udmærket
Nushrat
Rejste med partner
21. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Service was ok. The air conditioner did not work one night.
Nushrat
Overnattede 3 nætter i maj 2024
Svar fra Pestana Vintage Porto den 26. maj 2024
Dear Mr./Mrs. Nushrat,On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Vintage Porto. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Vintage Porto and regain your trust during your next visit.Warm regards,Francisca PereiraGuest Services Manager
10/10 Fremragende
Lillian
Rejste i en gruppe
18. maj 2024
Synes godt om: Rengøring
You will have to drag your luggage to the front entrance of the hotel. Only taxis are allowed to go to the door and if costs more. Uber is not allowed there. I had asked for a replenishment of face towels but none came for 4 days! My tv did not work and it was clear that they replaced the whole thing because the furniture was moved around when I got back. And the person left the master key card in the slot. When I brought it back to the front desk, the person didn't seem to realize that I could have used that card to get into anyone's room and steal anything! I would stay there again but I would ask for a room facing the water. Looks like I was supposed to get an upgrade but that did not happen. But got a bottle of their house wine instead. I guess I should have been more demanding about the towels. But I did ask about them every day for 4 days. Never got them in the end.
Lillian
Overnattede 4 nætter i maj 2024
8/10 Udmærket
Eva
Rejste med familie
15. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property on the river, friendly an accommodating staff.
Eva
Overnattede 3 nætter i maj 2024
Svar fra Pestana Vintage Porto den 16. maj 2024
Dear Mrs. Eva, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager
10/10 Fremragende
Kristi
Rejste i en gruppe
14. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Pestana Vintage Porto Hotel is AWESOME! It is right in the hub of action on the waterfront with a cool area out front to have drinks and snacks and enjoy people watching. The shops around, including a little grocery a few store fronts away, are interesting and great prices considering that you are in the middle of the action. We parked our car at a public garage about two blocks away on the main road into town and it was simple. The room was fun, with a view onto the water, and the breakfast included was great. Loved every bit of this stay and found the price totally reasonable.
Kristi
Overnattede 2 nætter i maj 2024
Svar fra Pestana Vintage Porto den 16. maj 2024
Dear Mrs. Kristi, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager
10/10 Fremragende
Suely
Rejste med familie
10. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Minha estadia foi maravilhosa
Suely
Overnattede 2 nætter i maj 2024
Svar fra Pestana Vintage Porto den 14. maj 2024
Dear Mrs. Suely, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca Pereira Guest Services Manager
10/10 Fremragende
Gerard
Rejste med partner
9. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is an Amazing Hotel. It was the perfect spot to see Porto!!!
Loved it.
Gerard
Overnattede 7 nætter i april 2024
Svar fra Pestana Vintage Porto den 14. maj 2024
Dear Mr. Gerard, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca Pereira Guest Services Manager
10/10 Fremragende
Luisa
Rejste med partner, Rejste i en gruppe
7. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
In the middle of the Ribeira riverfront plenty of bars and restaurants. Walkable to all major sights. Great service and any issues we had were promptly addressed and fixed. Great stay at a great hotel. Will definitely be back.
Luisa
Overnattede 3 nætter i april 2024
Svar fra Pestana Vintage Porto den 14. maj 2024
Dear Mrs. Luisa, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca Pereira Guest Services Manager
8/10 Udmærket
SCOTT
Rejste med familie
5. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Nice rooms. Needs a concierge service with more knowledge about dining and activities.
SCOTT
Overnattede 3 nætter i april 2024
Svar fra Pestana Vintage Porto den 14. maj 2024
Dear Mr./Mrs. SCOTT,On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Vintage Porto. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Vintage Porto and regain your trust during your next visit.Warm regards,Francisca Pereira Guest Services Manager
8/10 Udmærket
Paul
2. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Paul
Overnattede 3 nætter i april 2024
10/10 Fremragende
Luis
1. maj 2024
Luis
Overnattede 2 nætter i april 2024
10/10 Fremragende
thierry, Jette
Rejste med familie
30. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bel hôtel idéalement situé et facile d’acces. Tout ce qui doit être découvert à Porto se situe à proximité de plus le service est de qualité
thierry
Svar fra Pestana Vintage Porto den 14. maj 2024
Dear Mr. thierry, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca Pereira Guest Services Manager
10/10 Fremragende
Vasee
Rejste med partner
28. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel in an excellent central location
Vasee
Overnattede 3 nætter i april 2024
Svar fra Pestana Vintage Porto den 29. apr. 2024
Dear Mr./Mrs. Vasee, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager
10/10 Fremragende
jack
Rejste med partner
22. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a beautiful, historic property. The balcony, river view was worth every penny! The only possible complaint is that the carpet is a bit worn in the room but that’s all I can think of to point out
jack
Overnattede 6 nætter i april 2024
Svar fra Pestana Vintage Porto den 29. apr. 2024
Dear Mr. jack, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager
10/10 Fremragende
Christina
Rejste i en gruppe
20. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved location and staff!
Christina
Overnattede 2 nætter i april 2024
Svar fra Pestana Vintage Porto den 29. apr. 2024
Dear Mrs. Christina, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager
10/10 Fremragende
Louisa
19. apr. 2024
Louisa
Overnattede 4 nætter i april 2024
Svar fra Pestana Vintage Porto den 14. maj 2024
Dear Mrs. Louisa, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca Pereira Guest Services Manager
10/10 Fremragende
Juan, Miami
Rejste med familie
12. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel on the river
Juan
Overnattede 2 nætter i marts 2024
Svar fra Pestana Vintage Porto den 17. apr. 2024
Dear Mr. JuanOn behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager
10/10 Fremragende
Gloria Martha
Rejste med partner, Rejste i en gruppe
9. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Súper buena ubicación y muy accesible para todos los lugares
Gloria Martha
Overnattede 3 nætter i april 2024
Svar fra Pestana Vintage Porto den 17. apr. 2024
Estimada Sra. Gloria Martha: De parte de nuestro personal de Pestana Vintage Porto, le damos las gracias por el tiempo dedicado a facilitarnos sus positivos comentarios. Su opinión es fundamental para nosotros, para continuar mejorando nuestro servicio y anticiparnos así a las necesidades de nuestros huéspedes.Nos complace saber que hemos cumplido con sus expectativas. Ha sido un placer para nosotros recibirlo como huésped, y estamos deseando volver a darle la bienvenida en Pestana Vintage Porto.Saludos cordiales, Francisca PereiraGuest Services Manager
10/10 Fremragende
Nana
9. apr. 2024
Nana
Overnattede 3 nætter i april 2024
Svar fra Pestana Vintage Porto den 29. apr. 2024
Dear Mr./Mrs. Nana, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager
10/10 Fremragende
Cheryl
30. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome
Cheryl
Overnattede 2 nætter i marts 2024
Svar fra Pestana Vintage Porto den 1. apr. 2024
Dear Mrs. Cheryl, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager
10/10 Fremragende
Lee
Rejste med partner
30. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location, view and breakfast.
Lee
Overnattede 3 nætter i marts 2024
Svar fra Pestana Vintage Porto den 1. apr. 2024
Dear Mr. Lee, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager
10/10 Fremragende
Ricardo
28. mar. 2024
Ricardo
Overnattede 5 nætter i marts 2024
Svar fra Pestana Vintage Porto den 29. apr. 2024
Dear Mr. Ricardo, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager
10/10 Fremragende
Bud
Rejste med partner
27. mar. 2024
The staff was excellent! They were very helpful and attentive. In addition, we could not think of a better location for our needs. The hotel was wonderful and well maintained.
Bud
Overnattede 3 nætter i marts 2024
Svar fra Pestana Vintage Porto den 1. apr. 2024
Dear Mr. Bud, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager
10/10 Fremragende
Marti
Rejste med familie
27. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful location and views. Staff were lovely. Breakfast was awesome. Wonderful experience all around.
Marti
Overnattede 2 nætter i marts 2024
Svar fra Pestana Vintage Porto den 27. mar. 2024
Dear Mr./Mrs. Marti We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager
10/10 Fremragende
Phyllis
Rejste med partner
24. mar. 2024
If you stay at the Pestana Vintage Hotel, expect to be pampered! We spent 6 nights right in the heart of the Ribeira area and loved every minute. This property offers delicious breakfasts, accommodating staff and an excellent location to explore the entire area. Our room was very spacious, with a soaker tub and loads of hot water to let you ease your muscles for the next day’s hilly walks.we loved it.
Phyllis
Overnattede 6 nætter i marts 2024
Svar fra Pestana Vintage Porto den 27. mar. 2024
Dear Mr. Phyllis, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager
8/10 Udmærket
Elizabeth
Rejste med partner
13. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful location with unique and historic hotel plus very accommodating staff - a lovely stay
Elizabeth
Overnattede 3 nætter i marts 2024
Svar fra Pestana Vintage Porto den 19. mar. 2024
Dear Mr./Mrs. Elizabeth, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager
10/10 Fremragende
Luanne
Rejste i en gruppe
9. mar. 2024
Synes godt om: Rengøring, service og personale
Beauty and history and location
Luanne
Overnattede 5 nætter i marts 2024
Svar fra Pestana Vintage Porto den 19. mar. 2024
Dear Mr./Mrs. Luanne, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager
10/10 Fremragende
Chadi
Rejste med familie
7. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel in an excellent location
Chadi
Overnattede 1 nat i marts 2024
Svar fra Pestana Vintage Porto den 19. mar. 2024
Dear Mr./Mrs. Chadi, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager
10/10 Fremragende
Zulfikarali
Rejste med partner
4. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location, the service is outstanding!
Zulfikarali
Overnattede 3 nætter i marts 2024
Svar fra Pestana Vintage Porto den 5. mar. 2024
Dear Mr./Mrs. Zulfikarali, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location and service. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Vintage Porto.Kind regards, Francisca PereiraGuest Services Manager
10/10 Fremragende
Robert
Rejste i en gruppe
28. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were helpful and friendly. They provided excellent dining recommendations and tour advice. The location is central to the Port houses and other attractions. A wonderful breakfast buffet with free port and sparkling wine.
Robert
Overnattede 4 nætter i februar 2024
Svar fra Pestana Vintage Porto den 29. feb. 2024
Dear Mr. Robert, Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. We're delighted that you found everything to your liking during your time at our hotel. Your satisfaction is our top priority, and we're elated that we were able to meet and exceed your expectations.Should your travels bring you back to Porto, we would be honored to welcome you once again at Pestana Vintage for another outstanding experience. Until then, please don't hesitate to reach out if there's anything we can assist you with.Warm regards,Francisca PereiraGuest Services Manager
10/10 Fremragende
Antoine
27. feb. 2024
Antoine
Overnattede 4 nætter i februar 2024
Svar fra Pestana Vintage Porto den 29. feb. 2024
Dear Mr. Antoine, Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. We're delighted that you found everything to your liking during your time at our hotel. Your satisfaction is our top priority, and we're elated that we were able to meet and exceed your expectations.Should your travels bring you back to Porto, we would be honored to welcome you once again at Pestana Vintage for another outstanding experience. Until then, please don't hesitate to reach out if there's anything we can assist you with.Warm regards,Francisca PereiraGuest Services Manager
10/10 Fremragende
Josh
Rejste med partner
26. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful views and such friendly staff made our stay memorable. Highly recommend them!
Josh
Overnattede 3 nætter i februar 2024
Svar fra Pestana Vintage Porto den 29. feb. 2024
Dear Mr. Josh,Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. We're delighted that you found everything to your liking during your time at our hotel. Your satisfaction is our top priority, and we're elated that we were able to meet and exceed your expectations.Should your travels bring you back to Porto, we would be honored to welcome you once again at Pestana Vintage for another outstanding experience. Until then, please don't hesitate to reach out if there's anything we can assist you with.Warm regards,Francisca PereiraGuest Services Manager
6/10 Okay
FRANCESCO
26. feb. 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Mi spiace lamentarmi ma ho chiesto una colazione particolare per la mia compagna che ha il diabete hanno detto che avrebbero dato quello che chiedevo per lei a colazione ma alla fine non è andata così! inoltre ho chiesto un transfer dal hotel all' aeroporto e mi hanno detto che avrei pagato 35 euro (conversazione attraverso vs sito dovreste poter vederla) invece arrivato in aeroporto mi ha chiesto 45 euro!! ovviamente ho pagato ma mi sono sentito preso un giro!vedete voi se è giusto così in tal caso non acquisterò mai più del vs sito
Saluti
FRANCESCO
Overnattede 3 nætter i februar 2024
Svar fra Pestana Vintage Porto den 26. feb. 2024
Dear Mr. Belarda, First of all, we would like to thank you for your honest feedback and for choosing us for your stay in Porto. Regarding the situation mentioned about our breakfast, we have passed on your feedback to our F&B Supervisor so that improvements can be implemented with immediate effect.We would like to apologize for the inconvenience caused.The difference in price was due to the fact that the service was booked with another company, as the company we initially recommended was unavailable. However, the refund of 10 has already been made to the card with which you made the payment. We hope that despite the inconvenience, you enjoyed your stay with us and we look forward to welcoming you back in the near future.Best regards,Francisca PereiraGuest Relations
10/10 Fremragende
Shubham
26. feb. 2024
Shubham
Overnattede 2 nætter i februar 2024
Svar fra Pestana Vintage Porto den 27. mar. 2024
Dear Mr./Mrs. Shubham, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager
10/10 Fremragende
Tiffany
Rejste med familie
25. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful view by the waterfront. Very clean, great amenities, and welcoming staff.
Tiffany
Overnattede 2 nætter i februar 2024
Svar fra Pestana Vintage Porto den 29. feb. 2024
Dear Mrs. Tiffany,Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. We're delighted that you found everything to your liking during your time at our hotel. Your satisfaction is our top priority, and we're elated that we were able to meet and exceed your expectations.Should your travels bring you back to Porto, we would be honored to welcome you once again at Pestana Vintage for another outstanding experience. Until then, please don't hesitate to reach out if there's anything we can assist you with.Warm regards,Francisca PereiraGuest Services Manager