Hoteller nær Plaza de Armas

"Beautiful, unique place; very clean; in a fantastic location in the heart of Old San Juan, adjacent to Fort Cristobal; restaurants nearby; 24 hour desk; cute library; excellent rooftop area with views. The negatives were: our room wasn’t ready at the 4 pm check in time so we had to wait; the next day housekeeping didn’t leave a bath mat towel or wash cloths. We didn’t notice until about to shower. We asked at the desk and they said it would be sent right up and never arrived. Our room was nice...

"Staff was very friendly. Happy hour was nice when no events interrupted it. Pool and gym are clean and lovey. Pool bar staff was awesome. Wish my room was cleaned a bit better as bar glasses were not removed. Also had a strange snafu with my bill. "

"Excellent location ! Shuttle bus is free to breaches and old San Juan. Front desk staff great upon check and offering many recommendations … the drawback is no fridge or microwave in room and the TV channel selection is terrible / very limited. "

"Clean and new. Not much for amenities "

"A beautiful boutique hotel with a superb location. Highly recommended, especially great for couples."

"Great experience, clean, well located and friendly"

"If I could give this place zero stars I would. Man knocking on my door claiming he was maintenance at 11pm at night. No peephole on door to see to see who it was. I yelled through door we did not ask for maintenance. We did not feel safe. I told 3 different people who worked at property and left the next morning- no refund of nights I didn't stay. Each person I spoke to was indifferent about my concerns. I had 3 unauthorized charges of $100 on my debit card too after staying there . They took a...

"Everything was wonderful! "

"Would recommend to everyone. Staff very friendly. Very clean , shops all over, pool crystal clean , beach across a street basically."

"I'm selfishly hesitant to write this review due to hotel size and availability; would like the hotel to stay the same and not deteriorate from overuse. Hotel is in a great location, lobby and room decor beautiful. Atmosphere great. Mattresses not great. Hot water comes and goes. If they fix this great, but if they don't, the hotel would still be my first choice whenever I'm in PR. Love it. I'm a General Manager of a large hotel and appreciate the thought and effort taken by hotel owner and staff...

"Super lækkert hotel og god beliggenhed"

"Buen servicio"

"This place was a nice get away "

"Our preferred Marriott Bonvoy status with early checkin turned out to be a nightmare. Tired and hungry from travel all we wanted was to check in and they were behind by hours. We were not able to check in until 4:30. Not very happy to start our trip."

"Great place to stay and great location! "

"The Doubletree is located in the Condado neighbourhood but not in an especially charming setting. The Asford avenue, however, is only 5 minutes walk away and the vibrant Santurce area is also close. A taxi to old town will cost you 20 USD, and Uber 12-15. As a plus - if you need to buy groceries etc. - there is a mayor supermarket just in front of the hotel. The common areas of the hotel are generally nice. Be aware,though, that pool is minuscule and can get extremely crowded. There is a...