Hoteller nær Playa El Cielo

"Excelente todo: limpieza, servicio, la playa, el ambiente!!! Me encanta este hotel"

"We had amazing 8 days at Iberostar Cozumel. We had an issue regarding the drinking culture at and in the pool. Guests starts drinking alchohol in the pool before noon and some guests bring food in the pool too. We were very satisfied with the food and the surroundings. The animation team did an amazing job and all staff are very friendly and helpful. Diving and snorkling facilities are amazing."

"Hvis du bor her, så vælg cabanas. De almindelige værelser er ikke gode (renlighed, elektrisk installation, tilstand). Et godt stykke til en god strand (taxi eller lejebil)"

"Virkelig smuk beliggenhed og primært et hotel hvis du har elsker at dykke"

"Vi havde den dejligste ferie på Explorean. Alle var meget søde og serviceminded. Dog er der en fejl på hotel.com der skriver man skal være fyldt 18 for indtjekning. Der var masser af børn, men da vi nævnte misforståelsen var hotellet søde at tage hensyn til os og sørge for vi ikke boede ved siden af børnefamilier. Fantastisk service. Ærgerligt at man på et par af restauranterne ikke kunne sidde udendørs og spise. Vi kommer igen. Kan varmt anbefales."

"clean room ,staff"

"Muy buen servicio y atención"

"Everything when as it should and everything happened as it should, which is hard to find These Days.So kudos to them"

"Flot hotel og rigtig god beliggenhed med hyggelig park og natur. 2 pool områder. Dog meget stort resort. Stranden var ikke som forventet og mindre end på billederne. Grumset vand og meget tang. All inklusive fungerer. Let at dykke fra mv. Idet de har egen bro. Dykining er forholdsvis dyrt på stedet. Undersøg evt. Andre muligheder. Aircon virkede ikke i fitness- stort minus. Husk at booke alacarte restaurant ved min. 3 overnatninger. "

"I had a swim out ocean view I arrived Saturday October 10th had paid for an upgrade. I immediately noticed a smell the seaweed was being cleaned up from the Secrets Resort and most of Dreams except the last third of the beach. It was about a foot deep and smelled really bad. I started complaining it wasn’t cleaned up until Wednesday 10/14 5 days into my stay at the resort. That was unacceptable especially if you tried to eat outside of the Italian restaurant and it smelled like dead fish."

"To begin with we were lied to about our stay we were showed pictures of what our unit would look like and we got there a total different situation nasty I can go on and tell you everything, but it would take more than what this page would let me write"

"pool was condemned the pool and roof deck were not as advertised "

"The property owner was very unresponsive. It was missing a few important amenities, which we then purchased under our own cost. Although the owner promised that we will be reimbursed for the cost, no actual reimbursement was given. There were water leakage in multiple spot which the owner failed to provide any solutions on. The WiFi in the house was not functioning properly neither. There were rust on most metal items inside the bathroom, and it was very moldy. The unit sits right on the main...