Hoteller nær El Caracol

"En stor andel af personalet er rigtig søde og hjælpsomme, mens manden der modtog gæster i italienske restaurant d. 18. December ved 18 tiden var arrogant og sur - muligvis fordi jeg ikke er en hvid mand. Vi var tæt på at forlade restauranten igen pga ham. Hotellet er fint og udvalget af mad er ok. Heldigvis var vi der inden højsæsonen, så det var muligt at få en liggestol. Jacuzzi er ikke varm.Stranden er stenet."

"We were a family of 5 and after a few complications finding the right rooms Jazmin in the front desk showed excellent customer service and found a great solution for us. The hotel is really really nice. The rooms are spacious and new. The pool areas are fantastic, the beach is wide and white and the food and drinks were above our expectations. The only thing to consider is if you need connecting rooms. If so, this is only available with a booking in family selection, which is at a premium price. Service and quality justify the price, but it might obviously be too much for some. For all who can stay in one room or do not need connecting rooms this hotel is highly recommended."