Luksushoteller i Playa del Carmen

"rooms was spotless and staff was excellent."

"Nice rooms and staff, the issues of this hotel is behind in the supervision and management. Impossible to get two same meals served the same way. Lack of staff and non organised kitchens are one of the reasons. I am not a complainer and we had good times, and everything on the surface looks good. But a little deeper many of the intentions to have international kitchens is very difficult to fulfill if the wish is to be authentic. I don’t think the chefs in the Italian restaurant ever have been in...

"The room was spacious with an ocean view that was breathtaking. The staff was wonderful especially Mario at the front desk , Alfie Soraya We love this hotel it’s centrally located and in the beach. The service is spectacular. This is our third stay at this hotel and love it , "

"Beautiful property, rooms and atmosphere. Food was excellent and staff were the best."

"This resort will cater to your needs. Rooms cleaned daily with nightly turn down. Just tap the clean room buttonvon your way out. Great food selec"

"Excellent service and amenities "

"Exceptional stay! Super clean rooms and grounds, great cocktails, beautiful well kept grounds, delicious food (better than any other all inclusive resort) incredible nature, all green around, and most importantly top service. Breakfast buffet was OK, when it was hosted in the Italian restaurant the options were underwhelming, when it was moved to its main location (Mexican restaurant?) it got better but was still just OK. I also wish they had more activities for kids (outside of kids club). But...

"Overall a fantastic stay,however, once in a while the great service failed but not enough to ruin our stay in any way."