Udendørs pool, parasoller
Tjek tilgængelighed

Anmeldelser af Royal Phuket City Hotel

4.5 out of 5
Royal Phuket City Hotel
154 Phang-nga Rd, Talat Yai, Phuket, Phuket

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 113 af i alt 237 anmeldelser" "
Bedømmelse på 8 − Udmærket. 63 af i alt 237 anmeldelser" "
Bedømmelse på 6 − Okay. 37 af i alt 237 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 237 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 237 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

9,2/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

søren

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk sted i centrum
Dejlig værelser med god plads, morgenmad virkelig godt med mad for alle
Overnattede 2 nætter i april 2022
Svar fra Looktan den 2. maj 2022
Dear Søren, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Regards, Management Team

8/10 Udmærket

Jesper

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sandbox hotel
The hotel is an excellent Phuket city hotel If you want to be among the Thai, and not other tourists. However the staff was not very helpful with guiding with COVID test on day 5, i was send to wrong places 2 days in a row.
Overnattede 7 nætter i januar 2022
Svar fra Looktan den 18. jan. 2022
Dear Jesper, Thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay. However, we are sorry to learn that our staff was not up to your expectations. Please accept our most sincere apology for any inconvenience caused. Rest assured I have shared your feedback with the management team. We hope to have the pleasure of welcoming you back soon! Best regards, Management Team

6/10 Okay

Jan

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Fint hotel, men det virker noget træt - trænger til lidt opmuntring her og der. Housekeeping var okay.
Overnattede 3 nætter i december 2019
Svar fra Mossy den 11. dec. 2019
Kære hr. / frue, Vi værdsætter din feedback og for at tage os tid til at sende din anmeldelse. Din feedback er det, der motiverer os til fortsat at gøre vores bedste til enhver tid for at opfylde alle vores gæstes forventninger. Tak igen for din opmuntring, og vi ser frem til at byde dig velkommen tilbage til vores hotel. Med venlig hilsen Ledelsesteam

6/10 Okay

Christian

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Ok sted
Hotellet er meget gammelt. Service er fin søde og hjælpsomme.. pool og fitnees er super godt. Det ligger tæt på market som er super dejligt..
Overnattede 3 nætter i februar 2019
Svar fra Sales Department. den 22. feb. 2019
Dear Christian Thanks for Your comments regarding the service you received. we were glad to served you. Your suggestions are very helpful to us. now we have a plan to renovation the guest room.

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, værelsets komfort
Dårlig morgenmad, ok som mellemstation
Ok ophold, uden at være godt. Morgenmaden var noget under alm standard. Hotellet virker grunlæggende til at trænge til en grundig renovering.

6/10 Okay

Bjarne, Hadsten

For meget støj
Kun en overnatning, for meget gadestøj selv på 15 etage. Morgenmad ok

6/10 Okay

Steve

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i april 2024
Svar fra Juliet den 24. apr. 2024
Dear Steve,Thank you for your score rating. We're glad you chose our hotel for your stay but we're sorry to see we didn't meet your full expectations. We constantly strive to offer top quality service and your feedback helps us in that goal. We would love to know more about your experience for the betterment of our services. Please consider staying with us again, so we can provide you an even better experience.Best Regards,Royal Phuket City Hotel Management Team

10/10 Fremragende

Douglas, Agoura Hills

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Good location. Lots of parking. Rooms are large and nice.
Overnattede 2 nætter i marts 2024
Svar fra mossy den 1. apr. 2024
Dear Douglas, Agoura Hills,We greatly appreciate your rating of 5.0/5 and the wonderful feedback about our prime location, ample parking and spacious, comfortable rooms. We continuously strive to meet and exceed our guest's expectations. Your satisfaction is our highest reward, and we look forward to welcoming you back for another exceptional experience.Best Regards,Royal Phuket City Hotel Management Team

8/10 Udmærket

Abdel-mumen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bien
Overnattede 5 nætter i februar 2024
Svar fra mossy den 1. apr. 2024
Cher client, Nous apprécions sincèrement vos commentaires et d'avoir pris le temps de publier votre avis. Vos commentaires nous motivent à continuer de faire de notre mieux à tout moment pour répondre à toutes les attentes de nos clients. Merci encore pour vos encouragements et au plaisir de vous accueillir à nouveau dans notre hôtel. Cordialement, L'équipe de direction

10/10 Fremragende

Chris

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great value
Overnattede 1 nat i februar 2024
Svar fra mossy den 1. apr. 2024
Dear Chris, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

8/10 Udmærket

??

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
チェックインの時間より前に着いてしまいましたが、荷物を預かっていただけました。 朝食は最上階で眺めもよく良かったです。
Overnattede 1 nat i februar 2024

10/10 Fremragende

Grace

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service from staff. Shower needs a bit of fixing otherwise still functional. Twist Rooftop restaurant is amazing, especially at night. Half price for cocktails on happy hours 5pm-6pm, I recommend Phuket Cooler! Walking distance from Old Town Phuket
Overnattede 13 nætter i januar 2024
Svar fra Mossy den 23. feb. 2024
Dear Grace, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

2/10 Forfærdeligt

Tony

Overnattede 3 nætter i februar 2024
Svar fra Mossy den 23. feb. 2024
Dear Tony, Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that satisfaction of our guests and service standard are always aim to offer to our guests. In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Wish Regards, Management Team

10/10 Fremragende

Jasmin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just great!!
Overnattede 3 nætter i januar 2024
Svar fra Mossy den 29. jan. 2024
Dear Mr.Jasmin, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

10/10 Fremragende

LiLiane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great staff
Fantastic staff!! It was early in the morning about 8:30 when I arrived. Asked if I could get an early check in (took overnight bus from Bangkok). Desk reception was super considerate! They said they will try it the best of their abilities to get me checked in early so I can get some rest. And room should be ready about 10 am. Perfect! This would allow me time for a walk to the Courtyard for amazing all you can eat breakfast. (3 mins). Corner room was super spacious! Love the tub!
Overnattede 1 nat i januar 2024
Svar fra Mossy den 23. feb. 2024
Dear Liliane, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

10/10 Fremragende

Martine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is 5 minutes walking from Phuket Old town. Many restaurants and boutiques available in the area. Hotel quiet, safe, clean. Good parking. Personnal professional and frendly. They speak good english. Good breakfast and nice swimming pool. Not expensive for the quality of this hotel. We strongly recommend this hotel.
Overnattede 3 nætter i januar 2024
Svar fra Mossy den 29. jan. 2024
Dear Martine, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

10/10 Fremragende

Orlando

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel. Enjoyed the facilities. Easy walk to Old town Phuket to local food markets and shopping.
Svar fra Mossy den 1. jan. 2024
Dear Orlando, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team

10/10 Fremragende

Shahram, Los Angeles

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is great and very friendly and helpful staff, great swimming pool and gym. The minor downside, other than the hotel restaurants, had to walk about half mile to old town for other dinning options and shopping.
Overnattede 3 nætter i december 2023
Svar fra Mossy den 1. jan. 2024
Dear Shahram, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team

8/10 Udmærket

Mikael

Overnattede 1 nat i december 2023
Svar fra Mossy den 1. jan. 2024
Dear Mikael, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team

10/10 Fremragende

Deepika

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Central location and easy access!!
Overnattede 2 nætter i december 2023
Svar fra Management Team den 18. dec. 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

10/10 Fremragende

Hansen

Overnattede 6 nætter i december 2023
Svar fra Mossy den 1. jan. 2024
Dear Hansen, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team

10/10 Fremragende

ALBERTO

Overnattede 1 nat i november 2023
Svar fra Mossy den 1. jan. 2024
Dear Alberto, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team

10/10 Fremragende

Milad

Overnattede 3 nætter i november 2023
Svar fra Mossy den 1. jan. 2024
Dear Milad, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team

6/10 Okay

Romeo

Overnattede 3 nætter i november 2023
Svar fra Management Team den 20. nov. 2023
Dear Romeo, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

8/10 Udmærket

Mikael

Overnattede 1 nat i november 2023
Svar fra Management Team den 20. nov. 2023
Dear Mikael, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Fremragende

Eugene

Synes godt om: Rengøring, service og personale, værelsets komfort
Everything was great except the shower drain was very slow. I would make sure that is taken care of, so it will be working for your next customer. That’s it, other than the shower drain. Thank you
Overnattede 1 nat i november 2023
Svar fra Management Team den 6. nov. 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

10/10 Fremragende

Sehoon

Overnattede 2 nætter i oktober 2023
Svar fra Management Team den 23. okt. 2023
Dear Sehoon, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I've been to many hotel, this is abit dated but clean and service is great. Breakfast buffet neeeds to improve, the Chinese restaurant within the hotel is fantastic. There are a few bike hires around need to google for best reviews and price.
Overnattede 1 nat i august 2023
Svar fra Looktan den 18. aug. 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

10/10 Fremragende

Hasan

Overnattede 4 nætter i juli 2023
Svar fra Looktan den 12. jul. 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

8/10 Udmærket

Claude

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Chambre très confortable
Hôtel de qualité et personnel très courtois. J’ai été plusieurs fois à hôtel et je vais y retourner si l’occasion se présente.
Overnattede 1 nat i maj 2023
Svar fra Management Team den 29. maj 2023
Dear Hideyuki, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards,

2/10 Forfærdeligt

Caroline, Riverdale

Rejste med partner, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter
I got food poisoning here! The response was that they have food brought in fresh everyday which obviously I cannot know for sure but the food sits out for about 4 hours and essentially the same food was offered the next day....and we were just about the only people eating the breakfast there so I doubt they threw it all away each day. Also, the bed was not clean!!! I checked in late and took a shower and got into bed exhausted from a day of travel and it was a gritty sandy bed. I brushed off as best as I could and then I put on stretch pants to go to sleep as it was late and I wasn't going to wait for who knows how long for them to come change the bed. I called for a change the next morning and they asked why I didn't call the day before if there was sand. I explained that I was too tired to deal with the wait, etc. but why the 3rd degree? Lousy pool location (access by stairs above the health club) with no food or drinks allowed and a half dozen uncomfortable lounge chairs with no tables or umbrellas. Only one other person was there each time we went which is good I guess but there's a reason nobody was there. IT WAS NOT A FUN POOL! If you do decide to stay here beware of the bed/room differences. Don't pay more to get a king bed as they are all king beds or 2 twin beds. They don't have any double beds. I paid twice as much to get a King bed as my son who reserved for the one with a double bed and he had the same exact room as us with a king.
Overnattede 4 nætter i marts 2023
Svar fra Management Team den 18. maj 2023
Dear Caroline, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short of your expectations. We have noted your feedback on the cleanliness and swimming pool accessories. Rest assured we have shared your feedback with the respective department head for the improvement. We are sorry to hear that you were ill. However, after we launched an in-depth investigation, there were no complaints and any cases from other guests, nevertheless we are sympathetic to your illness. We can assure you that the health and safety of our guests is taken very seriously. We follow strict procedures while handling our food products in order to prevent and avoid any kind of alimentary risks or hazards.We always try to continuously improve the quality we provide to our guests every day; therefore, your feedback is extremely important for us. We hope that you will give us the opportunity to serve you better during your next visit and we hope to welcome you back at our hotel in the near future! Sincerely, Management Team

10/10 Fremragende

PAUL

Overnattede 3 nætter i marts 2023
Svar fra Management Team den 27. mar. 2023
Dear Ivica, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Fremragende

Luc

Overnattede 6 nætter i februar 2023
Svar fra Management Team den 10. mar. 2023
Dear Ivica, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

2/10 Forfærdeligt

Annakarin

Overnattede 4 nætter i februar 2023
Svar fra Mossy den 28. feb. 2023
Dear Annakarin , Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that our guests always received service standard so we already contact the agency to refund the remain night of accommodation to your account as we are always aim to offer to our guests satisfaction In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Wish Regards, Management Team

2/10 Forfærdeligt

Muhammed

Overnattede 1 nat i januar 2023

10/10 Fremragende

Ivica

Overnattede 2 nætter i januar 2023
Svar fra Management Team den 30. jan. 2023
Dear Ivica, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Fremragende

Hoon

Overnattede 1 nat i januar 2023
Svar fra Management Team den 30. jan. 2023
Dear Hoon, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Fremragende

Kitanya, New Rochelle

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is clean & well maintained. It's centrally located. It's about 10-15 min walk to Old Town. The food at the hotel from the cafe/restaurant is delicious and reasonably priced. I enjoyed my stay and would stay again.
Svar fra Looktan den 24. jan. 2023
Dear Kitanya, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

10/10 Fremragende

Whitney

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Management Team den 10. mar. 2023
Dear Whitney, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One night in Phuket city
Great location, super views, lovely staff plus comfortable clean room
Overnattede 1 nat i januar 2023
Svar fra Management Team den 14. jan. 2023
Dear Andrew, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

10/10 Fremragende

Ger

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff very good organized taxi for me to airport Helped my friend to their room when they drank too much See you again!
Svar fra Looktan den 6. jan. 2023
Dear Gerard, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

8/10 Udmærket

Abhishek

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient, good view from top floor; but it's a bit old and out-dated (the Courtyard by Marriott next door is much more modern and new). Convenient for family stay.
Svar fra Management Team den 6. jan. 2023
Dear Abhishek, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

10/10 Fremragende

Bernadette, Osoyoos

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place felt nice to be in. Great atmosphere. The gym is the best I have ever seen in a hotel. The pool area is great. Close to old town area for interesting restaurants.
Svar fra Mossy den 2. dec. 2022
Dear Bernadette, Thank you for taking time to share with us your experience at our hotel. We are pleased to see that you had enjoyed stay experience at our hotel. We all look forward to having the pleasure of welcoming you back to Royal Phuket City Hotel. Best regards,

10/10 Fremragende

Rita

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
5* rating to hotel and the staff
Overnattede 9 nætter i november 2022
Svar fra Looktan den 28. nov. 2022
Dear Rita, Thank you for taking time to share with us your experience at our hotel. We are pleased to see that you had enjoyed stay experience at our hotel. We all look forward to having the pleasure of welcoming you back to Royal Phuket City Hotel. Best regards,

10/10 Fremragende

Lim

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i september 2022
Svar fra Mossy den 25. okt. 2022
Dear Lim, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team

8/10 Udmærket

Eng Choon

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quite surroundings and near to Phuket Old Town.
Overnattede 2 nætter i september 2022
Svar fra Looktan den 10. sep. 2022
Dear Eng Choon , Thank you for taking time to share with us your experience at our hotel. We are pleased to see that you had enjoyed stay experience at our hotel. We all look forward to having the pleasure of welcoming you back to Royal Phuket City Hotel. Sincerely, Management Team

10/10 Fremragende

RAM

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2022
Svar fra Looktan den 5. sep. 2022
Dear Ram, We really appreciate you taking the time to share your rating with us. We look forward to welcoming you back again to our hotel. Sincerely, Management Team

10/10 Fremragende

Sylvain

Overnattede 5 nætter i august 2022
Svar fra Looktan den 26. aug. 2022
Dear Sylvain, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service 10/10. We look forward to welcoming you back again to our hotel. Sincerely, Management Team

8/10 Udmærket

Ravi, Glendale

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
The Hotel is 5 star quality, Breakfast is phenomenal, but staff not upto 5 star quality, they do not know how to guide you as a tourist you get no help from them, I paid and then one day my wife was asked not to have breakfast even though I paid full price already for room with BF, staff needs training.
Overnattede 3 nætter i maj 2022
Svar fra Looktan den 19. jun. 2022
Dear Ravi, Thank you for leaving us a review. We are thrilled that you loved your experience. We are taking your comments seriously on language issues with high priority to resolve moving forward. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thank you again for your encouragement and we wish to welcome you back and serve you in the near future. Sincerely, Management Team

8/10 Udmærket

Ravi, Glendale

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2022