Hoteller nær Phideaux Field

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"The room was very clean and comfortable, which made for a pleasant stay. I really enjoyed the indoor pool—it was a great feature. The only thing I wish the hotel had was a hot tub, as that would have made the experience even better. Overall, a good stay and I’d consider coming back."

"Nice, clean room, The staff is amazing. The valet team is wonderful. The bar/restaurant staff is great. All-around excellent experience. I would definitely book this hotel again."

"Great place to stay."

"👍"

"What a lovely gem of a boutique inn! Conveniently located to shops, restaurants, the VMFA and one of the prettiest neighborhoods in Richmond. This place exudes southern hospitality and charm. Amazing wine and cheese, amazing breakfast, and just amazing all around. We will be back!"