Hoteller nær Maymont House and Museum

"The staff was great. The property is not in great condition. My shoes stuck to the floor of our room. Thank goodness it wasn't crowded as parking would be difficult. "

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Harry is absolutely wonderful, he greets you at the front desk.He's very nice. "

"It was great for a quick overnight stay. Smoking room and clean was key for me. I will there were a couple of burn marks on things like people don't know how to use an ashtray. Other than that no problems. Also great customer service!"

"Yes my dogs loved the property! When we arrived we tried to check in early and the night shift guy was very rude! I showed him that I had a reservation and he stated and I quote “ I don’t give no damn about no reservation.” But the morning crew was everything above amazing."

"Silly and unprofessional check in. Very slow "

"The front desk staff was very polite and enthusiastic, providing us with attentive and thoughtful service. This hotel offers excellent value for money, and he even arranged an extra room for the three of us."

"La habitación estaba descuida, el servicio fue malo."

"Very worn. Elevator and front dor out of order. Many rooms deemed unsafe (picture). Room without shower curtain and coffee cups. Not clean. Homeless people sleeping on the staircase. Seems like closing down? Price way too high for that quality!"

"I would recommend. Always stay here"

"Ikke specielt renligt, men fint til en enkelt eller to overnatninger. Bare lidt for langt væk fra downtown, og ikke særlig mange aktiviteter i nærheden."

"The staffs grandmother was exceptionally rude and I caught the staff looking through the vent in the bathroom in the middle of the night. Also my wife and I were experiencing some car trouble and we called to let them know we were running a little late that we were planning on staying I just had to get the car to fixed and we would be on the way. The staff charged us a late fee even though we had planned on staying. We paid the late fee and got our belongings and got a room somewhere else due to...

"On our way to the hotel, we received a call that our room would not be ready on time. Upon arriving, we had assumed parking would be free as the hotel is over a parking garage, but were told that we would have to use the parking lot across the street (23$/8hr) or the valet service who owned the garage(51$). We ending up using the valet service and the gentleman from PNC were extremely friendly and helpful. The front desk staff were less friendly. Everyone seemed in a rush to get things done....

"Room was dark especially the bathroom but otherwise ok."