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Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym

Billedgalleri for Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym

Opvarmet pool
Opvarmet pool
Udendørsområde
7 soveværelser, weekendseng, gratis Wi-Fi, sengetøj
Spiseområde

Anmeldelser

8,2 ud af 10.
Rigtig godt

Hele boligen

7 soveværelser6 badeværelserPlads til 16 personer308 m2

Populære faciliteter

  • Pool
  • Køkken
  • Vaskemaskine
  • Tørretumbler
  • Gratis Wi-Fi
  • Aircondition

Tilføj datoer for priser

Om overnatningsstedet

Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym

  • Near Clubhouse - 7 Bedroom, 6 Bath - Sleeps 16 - Close to Disney World

    LARGE PREMIUM HOME IN NEWER RESORT COMMUNITY with LAZY RIVER!

    24/7 Guard Gated Resort, Prime Location - Just a 5 minute walk to the clubhouse, lazy river, pool, restaurant, arcade, fitness center, and more!

    NO RESORT FEES - Access to all community amenities during your stay for no additional charge!

    Windsor at Westside Resort is one of the newest upscale resort communities in the Orlando/Kissimmee area, located just 10 minutes from Walt Disney World. Windsor at Westside is only a 30 minute drive from the Orlando International Airport, and is situated central to all of Orlando's famous attractions including Disney World, Universal Studios, and SeaWorld. Stunning vacation home features 7 bedrooms, 6 baths with a highly sought-after South Facing Salt Water Pool and Spa for all day fun in the sun! This house features plenty of entertainment with a large open loft space upstairs with large television and plenty of comfy seating to relax, watch movies or play the 8000-1 Arcade Game Console, Shuffleboard Table and Dome Hockey Table. Extra Large Game Room downstairs loaded with a Billiards Pool Table, Air Hockey Table, and Dedicated Gaming Space outfitted with Playstation 4 and gaming chairs plus children's play area with plenty of toys for toddlers! Short walk to multi-million dollar resort amenities including community clubhouse, tiki bar, cabanas, resort pool, water slide, lazy river, kid's splash pool zone, sand volleyball, outdoor sports complex, state of the art gym, scenic lake with dock, and more. Close to theme parks, shopping, dining and attractions.

    - Professionally Decorated, Looks Like a Model
    - Granite CounterTops and Stainless Steel Appliances
    - Large Open Concept Floor Plan in kitchen, dining, and living room
    - Counter Height Seating, Sectional Sofas, and multiple dining areas
    - Fully Equipped Kitchen includes Cookware, Tableware, and Full Line of Small Appliances
    - Luxury Pillowtop King Mattresses stocked with Extra Set of Linens
    - Covered Patio: Shaded lanai with outdoor dining table, chairs, and chaise lounges
    - South Facing Salt Water pool and spa for All Day Sun
    - Game room: Billiards, Air Hockey and gaming station complete with 2 rocker chairs
    - Loft: Seating with cable TV, dome hockey, shuffleboard, and 8000 in 1 arcade games
    - WiFI - Ultra High Speed Internet
    - Laundry Room - Washer/Dryer
    - Multi-Million Dollar Resort Amenities
    - 24/7 Guard Gated Community
    - Outdoor BBQ and Pool/Spa heat (available for additional fee)

    Bed Configuration Sleeps 16
    3 King (one En-suite bathtub and shower on 1st Floor with direct patio/pool access)
    1 Queen
    2 Full
    4 Twin

    Windsor at Westside Resort Amenities (No Resort Fees):
    - Clubhouse featuring community pool with lazy river and waterslide
    - Splash Zone
    - Sundry shop
    - Fitness center
    - Arcades
    - Multi-sports court
    - Tiki bar serving food and drinks
    - Volleyball
    - Basketball

Faciliteter på overnatningsstedet

Pool- og spafaciliteter

  • Fællespool
  • Opvarmet pool
  • Privat pool

Internet

  • Tilgængeligt i villaen: gratis Wi-Fi

Parkering og transport

  • Bil anbefales
  • Parkering på stedet

Køkken

  • Brødrister
  • Isterningmaskine
  • Kaffe-/temaskine
  • Kogeplade
  • Køkkengrej, tallerkener og køkkenredskaber
  • Køkkenø
  • Køleskab
  • Mikrobølgeovn
  • Opvaskemaskine
  • Ovn

Spisning

  • Spisebord

Soveværelser

  • 7 soveværelser
  • Sengelinned til rådighed

Badeværelse

  • 5,5 badeværelser
  • Badekar
  • Badekar eller brusekabine
  • Bruser
  • Håndklæder til rådighed
  • Hårtørrer

Opholdsområder

  • Spisebord
  • Stue

Underholdning

  • DVD-afspiller
  • Smart-tv med kabelkanaler
  • Spil
  • Spillekonsol
  • Videospil

Udendørsarealer

  • Anløbsbro
  • Hawaiiansk terrasse

Tøjvask

  • Vaskemaskine/tørretumbler
  • Vaskeri

Komfort

  • Aircondition
  • Varme

Kæledyr

  • Kæledyr er ikke tilladt

Hjælp til personer med et handicap

  • Røgfrit overnatningssted

Områdets højdepunkter

  • Tæt på en zoologisk have
  • Tæt på et hospital
  • Tæt på et kurbad eller en spa
  • Tæt på et shoppingoutlet

Oplevelser

  • Airhockey
  • Billiard-/poolbord
  • Motionscenter
  • Opvarmet pool
  • Spillehal/spillerum
  • Vandland
  • Basketball i nærheden
  • Fiskeri i nærheden
  • Forlystelsespark i nærheden
  • Fuglekiggeri i nærheden
  • Golf i nærheden
  • Mulighed for at cykle i nærheden
  • Mulighed for at ride i nærheden
  • Mulighed for at ro kajak i nærheden
  • Mulighed for at sejle i motorbåd i nærheden
  • Mulighed for at stå på jetski i nærheden
  • Mulighed for at stå på vandski i nærheden
  • Mulighed for at svømme i nærheden
  • Naturvandringer i nærheden
  • Økoture i nærheden

Sikkerhedsforanstaltninger

  • Kuliltedetektor (værten har angivet, at der er en kuliltedetektor på overnatningsstedet)
  • Røgalarm (værten har angivet, at der er en røgalarm på overnatningsstedet)
  • Brandslukker
  • Deadbolt-lås

Generelt

  • Enhedens størrelse: 308 kvadratmeter
  • Lukket område
  • Overnatningsstedet ligger i et resort

Lignende overnatningssteder

4 udendørs pools, hytter (tillægsgebyr), parasoller
Hilton Vacation Club Mystic Dunes Orlando
Kissimmee
  • Pool
  • Børnepool
  • Vandrutsjebane
  • Gratis Wi-Fi
9.0 ud af 10, Fremragende, 4.797 anmeldelser
Prisen er 947 kr.
inkluderer skatter og gebyrer
4. jun. - 5. jun.
Hilton Vacation Club Mystic Dunes Orlando
Sammenlign lignende overnatningssteder

Politikker

Indtjekning

Indtjekning starter kl. 16.00

Mulighed for kontaktløs indtjekning

Minimumsalder for indtjekning: 25 år

Udtjekning

Udtjekning inden: kl. 10.00

Særlige indtjekningsinstruktioner

Du modtager en e-mail fra værten med instruktioner til indtjekning og udtjekning

Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer

Husregler

Guest Must Sign Rental Agreement. NO Pets. NO Parties. NO Smoking.

Fee for late checkout is $100/hour after 10:00 am.

Kæledyr

Kæledyr er ikke tilladt

Børn og ekstra senge

Børn er velkomne

Begivenheder

Arrangementer er ikke tilladt

Rygning

Rygning er ikke tilladt

Vigtige oplysninger

Godt at vide

Dette overnatningssted administreres af en privat vært (en person, der ikke udlejer som virksomhed eller erhverv). EUs forbrugerlov, herunder fortrydelsesret, gælder ikke for din reservation. Din reservation er dog dækket af din private værts afbestillingsregler.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events for grupper er strengt forbudt på stedet
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker og lås med dødbolt
Dette overnatningssted administreres gennem vores samarbejdspartner Vrbo. Du modtager en e-mail fra Vrbo med et link til en Vrbo-konto, hvorfra du kan ændre eller afbestille din booking

Vi bør nævne

Det anbefales at have en bil for at komme til og fra dette overnatningssted

Om området

Denne villa befinder sig tæt på forlystelsesparker i Kissimmee. Old Town og Disney Springs™ er begge et besøg værd, hvis shopping står på agendaen. Er det derimod stedets populære seværdigheder, der lokker, kan du kigge forbi Walt Disney World® Resort og Disney's Animal Kingdom® Theme Park. Rejser du med børn? Gå ikke glip af Disney's Hollywood Studios®, eller oplev ESPN Wide World of Sports Complex og stedets arrangementer og sportsbegivenheder. Udforsk områdets muligheder for oplevelser på, i og ved vandet såsom jetski og kajakroning i nærheden, eller nyd godt af den fri natur ved at kaste dig ud i mulighederne hvad angår ridning og økoture. Besøg vores rejseguide til Kissimmee
Vis flere villaer i Orlando
Kort
Kissimmee, FL

Hvad ligger i nærheden?

  • Northeast Regional Park
    3 min. kørsel - 2.4 km
  • Lake Davenport
    4 min. kørsel - 2.7 km
  • beach near Bahama Bay
    4 min. kørsel - 2.7 km
  • Four Corners FC
    5 min. kørsel - 4.7 km
  • Highland Reserve golfklub
    6 min. kørsel - 6.1 km

Sådan kommer du rundt

  • Kissimmee Station - 33 min. kørsel
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 40 min. kørsel

Restauranter

  • Wawa
    6 min. kørsel
  • McDonald's
    5 min. kørsel
  • 7-Eleven
    11 min. gang
  • Circle K
    6 min. kørsel
  • Twistee Treat Berry Town
    5 min. kørsel

Ofte stillede spørgsmål

Har Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym en pool?

Ja, dette overnatningssted har en pool. Blandt pooltyperne finder du en opvarmet pool.

Er Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym?

Der er mulighed for parkering på overnatningsstedet.

Hvornår er indtjekning på Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym?

Indtjekning starter kl. 16.00.

Hvornår er udtjekning på Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym?

Udtjekning er kl. 10.00.

Hvor ligger Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym?

Denne villa med familievenlig profil ligger i Kissimmee, kun 5 km fra Lake Davenport og Four Corners FC. Derudover ligger Surfari Water Park og Island H2O Live! ca. 10 km derfra.

Anmeldelser af Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym

Anmeldelser

Alletiders

Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.
Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 17 af i alt 25 anmeldelser
Bedømmelse på 8 − Udmærket. 2 af i alt 25 anmeldelser
Bedømmelse på 6 − Okay. 1 af i alt 25 anmeldelser
Bedømmelse på 4 − Dårligt. 1 af i alt 25 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 25 anmeldelser

8,6

Rengøring

9,8

Området

Anmeldelser

Verificeret

10/10 Fremragende

Kim P.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great Place

Our family thoroughly enjoyed our stay. Property was great and it was a great location.
Overnattede 4 nætter i december 2021
Verificeret

10/10 Fremragende

Joseph R.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

great place to stay

overall a beautiful house. convenient location to all the parks.. the grounds were gorgeous.
Overnattede 7 nætter i februar 2023
Verificeret

10/10 Fremragende

Jolynn B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Fun in the sun

We enjoyed our time at this property. The house was very clean and nice. The pool area was great. We loved the community pool area.
Overnattede 7 nætter i april 2023
Verificeret

10/10 Fremragende

Jennifer H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Comfortable home with a lot of amenities

Beautiful, spacious home. Not too far from Disney and Universal Studios. Nice, safe area.
Overnattede 7 nætter i november 2022
Verificeret

10/10 Fremragende

victoria t.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

The property was perfect for our family of 12.

Plenty of space for us all. The pool was a perfect ending after a day at the parks.
Overnattede 8 nætter i oktober 2022
Verificeret

10/10 Fremragende

Chelsea H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great for families!

We had an awesome stay at this property. The kids had a blast in the pool and hot tub. We also enjoyed time at the lazy river. Everything was very clean. We only had a small issue where the grill was not there when we arrived, but the property manager handled it and gave us a discount for the inconvenience.
Overnattede 5 nætter i marts 2022
Verificeret

10/10 Fremragende

Ares W.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great Communication

Communication was above average, thank you!
Overnattede 4 nætter i maj 2023
Verificeret

4/10 Ringe

Timothy F.

Synes godt om: Rengøring, indtjekning, beliggenhed, annoncens rigtighed

Nice but HOT!!!

The house itself was amazing, nice community and great location, however when we arrived the house was an absolute furnace, stay 4 days and it never got below like 76 degrees. Other than the A/C issue we really enjoyed our stay
Overnattede 4 nætter i juli 2023
Verificeret

10/10 Fremragende

Carlos M.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Bowling Team Visit

We stayed with 8 boys from our HS bowling team, myself (coach), and a parent for 4 nights and had a great stay. There was plenty of room for everyone. Kevin was extremely communicative. We messaged each other every day during our stay. There were a few items (bubble hockey does have an issue and we found some broken pool cues). We weren't at the house very much, so those items didn't really bother us. The boys enjoyed the pool and just hanging out together in the living room. Kevin mentioned being in the process of switching cleaning companies which would be good. The current company probably isn't as thorough as some guests would want. The 1st floor Master Bedroom is a little warmer than the rest of the house, but there is a fan that moves the air around enough. If the door to the bathroom is closed, it actually makes it better. The boys that stayed in the "pink" room did say that the twin beds were a little hard for their liking, but besides that, it was a great stay. There were no issues with our house code and getting in. The gate to the community was always open while we were there. I really appreciated how attentive Kevin was during our stay - if I messaged him, he would reply as soon as he could (he is several hours behind EST). Thank you for a great stay!
Overnattede 4 nætter i august 2022
Verificeret

10/10 Fremragende

Delisa B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great Family Space and Location

We thoroughly enjoyed our stay in this rental property. From the day we submitted payment until the end of our stay, the owner was super responsive and so kind. The home is beautiful, spacious, and located in a great neighborhood within minutes of everything you could need, from grocery to general shopping. When we did have to contact the property management team for an issue with the heating and plumbing, we received a response within minutes to rectify the problem and this was during the Christmas holiday! Unlike any rental I've ever stayed in this home had a fully equipped kitchen with all the cooking utensils you would need to prepare large meals for multiple people. There were toys and activities for the kids. If I had one critic, it would be the heated pool. We did pay to have the pool heated, but in the end, we were unable to get into the pool. We were told the pool was heated to a FL regulated temperature and could not be increased. So if that's the case, the FL regulated temp is too cold for colder days. That said, I wouldn't spend money on that if you visit during winter and the temperature is going to be in the 50s or 40s, and you expect to have a genuinely "heated pool". Still, I would definitely recommend this rental property to anyone with a large family/multiple guests. It was affordable and even though, we weren't able to get in the pool, we had a good time in a great home. Thanks for everything Kevin!
Overnattede 4 nætter i december 2022
Verificeret

2/10 Bundkarakter

Leander C.

Synes godt om: Området
Synes ikke om: Rengøring, indtjekning, kommunikation, annoncens rigtighed

Do Not Book

This property was filthy the sheets had stains the floors were not clean the ceiling fans were dirty there were roaches. The pac man game and air hockey do not work. The garage where the game room is has no air it’s to hot to play in. The host turns the air off and on with the Nest as he sees fit. The garbage disposal did not work at all nor did the Wi-Fi. The host even accused us of tampering with the pool pump to try to charge us an extra $800.00. Then when questioned about it he retracted the fee and statement saying it was the water level we should have added water to the pool. Also don’t book with his personal link Vacations of FL it is cheaper and vrbo allows it but he is not required to abide by vrbo rules. We did a video upon entering and vrbo did nothing to assist us when we contacted them and as of 7/20/24 has not.The owner Kevin told vrbo we were not being honest even though they had video. He then tried to charge for damages that were there when we got there and the video shows the damage. Even though we had insurance he still charged my credit card. This property is nothing short of a garbage dump dressed up with a bow.
Overnattede 5 nætter i juli 2024
Verificeret

2/10 Bundkarakter

michelle k.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

No control over cooling of house

The house and location were good. HOWEVER, the thermostat in the house is locked. When we arrived the house was hot downstairs and upstairs. I contacted the owner. His response, "The A/Cs are limited based on A/C technician recommendations and the Florida climate. With the humidity, it will cause the units to ice over, seize up and cause them to stop working. We've had a couple of instances where guests damaged the A/C units last Summer and caused hundreds of dollars in damage each time due to them being turned down too much and damaging the A/C systems. There is a section in the welcome email that provides information on it: Air Conditioning - Please make sure the AC is set no lower than 74 degrees. Turning the unit lower than 74 degrees will cause the unit to freeze, seize or stop working, which will cost a minimum service fee of $160 to come out to fix it, not including any additional repair fees for parts and labor. I'm showing one of them is currently set to 72 (which is not recommended) and it estimates it will take about 2 hours to cool down to that temperature since the house was not being occupied prior. We have rented houses twice a year for 6 years in Orlando and have never NOT been able to adjust the A/C. The house never got down to 74 degrees and was way too hot to sleep comfortably. At 2am on Sunday morning it was 76 degrees in the house with A/C set to 74!! Lesson learned on my part! The next home we rent I will verify next time that the A/C unit can be adjusted to a comfortable temperature.
Overnattede 4 nætter i februar 2023
Verificeret

10/10 Fremragende

michael m.

Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Relaxing

Relaxing!
Overnattede 4 nætter i august 2022
Verificeret

10/10 Fremragende

Tzippy W.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Spacious, comfortable and clean

Large home with plenty of room for family to spread out. Very clean. Attentive owner. Everyone loved the pool and hot tub.
Overnattede 15 nætter i april 2022
Verificeret

10/10 Fremragende

Holly A.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great Family House

My family and I had a great experience at this property. Definitely had a lot of room and all the kid entertainment was super for keeping them entertained. I would definitely recommend this property and stay here again.
Overnattede 2 nætter i april 2022
Verificeret

10/10 Fremragende

Christy B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Perfect week

We had a group of 10 so there was more then enough room for us to all spread out and big spaces for us to be together without being crowded. Location was great and close to most anything we needed. Kevin was great to contact and make arrangements with prior to our arrival. We had no issues with anything once there! We loved the house and would definitely stay again!
Overnattede 7 nætter i juli 2022
Verificeret

2/10 Bundkarakter

Owen K.

Synes godt om: Indtjekning, beliggenhed
Synes ikke om: Rengøring, kommunikation, annoncens rigtighed

Bait and switch with no assistance from owner

1. The things that differentiated this property from others at Windsor and Westside were BROKEN. - Bubble hockey: broken - Shuffleboard: rough and unplayable - Air hockey: damaged and barely playable - Arcade game: broken 2. Zero diligence in housekeeping - Dirty dishes in the cupboard. We've had to wash all the dishes before using. - Mold and mildew in master bathroom. - A few bedrooms had sheets that weren't changed -- they had hair and smelled like perfume. - At least one bed was missing a top sheet.- A few roaches, dead and live. 3. Master bedroom was hotter than the rest of the house The property owner made no attempts to improve the situation beyond arguing that there should not be anything wrong with the AC, wondering whether I'd contacted the property management about the cleanliness, and asking for pictures of the broken amenities. I expect a property owner to bend over backwards when they get feedback that their investment property feels like a dump. I was schocked by the lack of concern and inaction.
Overnattede 6 nætter i juli 2022
Verificeret

10/10 Fremragende

Rahsaan f.

Synes godt om: Rengøring, indtjekning, beliggenhed, annoncens rigtighed
Synes ikke om: Kommunikation

Awesome place to stay!

Location was nice, very Roomy. Amenities were great. Extras we're awesome, and would recommend a stay here.
Overnattede 9 nætter i juli 2022
Verificeret

8/10 Godt

Carthon D.

Synes godt om: Indtjekning, beliggenhed, annoncens rigtighed

The house was good.

The stay was good
Overnattede 4 nætter i maj 2022
Verificeret

8/10 Godt

Rea'Donna C.

Synes godt om: Rengøring, indtjekning, beliggenhed, annoncens rigtighed
Synes ikke om: Kommunikation

Property Management was terrible put in a request for games to be fixed they never showed up!!

Need better property management
Overnattede 5 nætter i maj 2022
Verificeret

10/10 Fremragende

Anisha W.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

A few hiccups but overall a great stay,

The property was beautiful and is just like it is described and the pictures are accurate. The property management team and turn owner were very responsive to the major issue that we had and it was resolved within a few hours. Other maintenance issues exist such as leaking faucets and slow draining sinks, but they did not affect our stay. On site laundry was so convenient. The pool and jacuzzi were so much fun. The only recommendations I have is that the master bedroom is extremely hot and the bed is very soft, too soft where it offers no support . If you have people sensitive to heat or need a more supportive mattress, they need to take an upstairs bedroom. Also bring your own washcloths.
Overnattede 4 nætter i maj 2022
Verificeret

10/10 Fremragende

Alex W.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Fun Stay

A bunch of friends met down in FL for my brothers bachelor party where we went to a spring training game and golfed. The property was great. We didn't use any of the resort amenities, but did use the pool and hot tub. There was everything we needed to cook after a grocery trip, plenty of silverware and cookware for pretty much anything you can think of. Only complaint was the playstation didn't work and the bubble hockey machine was unplayable, not all of the knobs turned and one of the little players fell off. All in all would definitely stay here again, was a great place to stay.
Overnattede 3 nætter i marts 2022
Verificeret

2/10 Bundkarakter

Sasha L.

Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Synes ikke om: Rengøring

Poor customer service

We arrived about 45 mins early to our rental. We asked Kevin if it would be ok to go in early. I was told no, we had to wait until 4 because the cleaning process takes from 10-4. No cleaning crew was at the house when we arrived. Ok, fine. At 4 we went in. Everything looked good! We walked into the downstairs bedroom and noticed a pile of used towels on the bathroom floor. So we went through the house. Some beds were unmade, as if people had slept in them. Some bathrooms had used towels on the floor. I emailed Kevin and called the property manager. The sent someone out to check things out. The said there was a miscommunication with the cleaning service and the were given a wrong address. They said they would send someone out immediately. It took them an hour to arrive. They obviously couldn’t wash all the linen, so they did a load of towels. They Started a second load. Our group had dinner reservations that evening. We couldn’t shower and get ready as there were no clean towels. They said they would send someone out the next day to wash the rest. So basically, our first day was a wash. Missed our reservation for dinner too. I asked Kevin if he would refund our cleaning fee and the first days rate. He said he would only refund the pool/spa heating fee. Now, I understand miscommunications can happen, so I would think you would want to try and make things right with your customers. Not sure how he thought that would compensate for our first day being ruined and the house not being ready. The second day as we sat in the back patio by the pool drinking coffee, we saw something in the pool. On closer inspection, we realized it was a mouse. Again, I emailed Kevin. Was no help to us. All he said was he had no control over the wildlife around the house, but that he would send someone. Which a pool person came the next day, put a dipstick in the pool and went on his way. Still refused to compensate the first day and cleaning fees. I’m not a person that EVER writes a review, but this was ridiculous!! You would think you would want to make customers happy, but I don’t think Kevin really cares. I didn’t feel like we were asking for much. I write this review for people that value customer service, because I don’t think Kevin understands the value in customer service. Will not be staying in any of his properties again!
Overnattede 3 nætter i marts 2022
Verificeret

6/10 Okay

Lindy K.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Communication was a 10!

Only downside is HDMI cord on the ps4 was broken so the kids were not able to use and the grill had no grease tray for the first grill and unfortunately we didn’t notice because it was dark but tried to make shift a tray because we didn’t get a replacement. Would definitely recommend and come again!
Overnattede 5 nætter i februar 2022
Verificeret

10/10 Fremragende

Lissette G.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Wonderful Stay

Very clean and comfortable house.
Overnattede 3 nætter i februar 2022