Hoteller i Nuevo Nayarit

"awesome"

"La propiedad muy bien en todo aspacto, lo que NO gustó, mi reserva fue a BON HOTEL y sorpresa al reasignarme sin previo aviso, me indicaron que fue buena opción sin embargo no comunicación previa."

"Our stay was amazing! Great staff, Food , and overall great location. Beach was great, good beach service and great activities throughout the day. Me and my wife really enjoyed our stay. Would recommend 10/10 and definitely would return!"

"Horrible customer service; when asked for help or services employees would roll their eyes or reply with a bad attitude. Also employee expected tips for everything even during bad service. AC was not working properly we had to moved 3 times; They put us in a room knowing that the AC was not working properly; it was making loud sounds, at 3 am the AC was releasing burnt rubber fumes. Called the front desk to tell them our situation and they said, “it’s probably nail polish”. They sent a machanic...

"First off this was a great place but it is not for everyone!!. The staff did not speak English and if you don’t even know a little Spanish it’s going to be hard to navigate. They had music blaring till 1 am on one night but we knew this so we brought earplugs and we were fine. The ocean view was great and the place was amazing if you know what you are getting into so you are prepared. Watch 3 or 4 YouTube videos so you know what to expect. I plan on bringing going our kids back as we...

"Great hospitality will definitely return."

"Upon arrival they took about 15 mins just to check me in, when there were about 7 staff members standing behind the counters not helping anyone else. Once I was helped they rain a bell and said someone else will finish the check in to give me more information. That person was not available so they finished my check in without completely giving me all the information about the hotel. There were no staff walking around pool or beach area offering drinks or food as other hotels offer. Pool bar...

"The staff at this resort are the best!"

"La atención desde que llegas hasta que debes salir es simplemente espectacular!!!! Las imágenes que ves en la reserva no muestran lo hermoso que es el hotel y sus habitaciones… la pasamos genial"

"We love to stay in this Resort. Super clean, amazing food and what is best is ocean front beach."

"Nice"

"We filtered Expedia for "All-Inclusive," but the hotel listed All-Inclusive and "Free Breakfast" rooms at the same price. We thought it was included, but arrived to a surprise fee of $140/person/night. The front desk said we were the 5th group that day with this Expedia issue. Expedia support spent 2 hours on the phone only to say they couldn't help. Even after paying, you must write your room number and sign a check for every single drink and food item, ruining the carefree vibe. Most staff had...

"Sorry, but the food was bland"

"Service was top notch, great staff every were, would like to pout out Octavio at Limon Grass and Myriam at Omaggio, they make the stay even better.."

"Pool and beach front view. Excellent service everyone very polite 5 🌟"

"Excelente servicio e instalaciones"

"Mi estancia fue de domingo a viernes, y dos días cerraron la alberca por accidentes fecales, sé que no es culpa del personal pero sí que buscarán la manera de ser más estrictos para el ingreso a la alberca"

"Todo excelente Atención Comida a Servicis"