4/10 Dårligt
Karren
Rejste med familie
21. feb. 2026
Synes ikke om: Faciliteter
Very unaccommodating resort. We had two rooms with 4 adult kids (21, 20, 19, 19) and arrived at 9 am (Westjet) in the morning and they made us feel very unwelcome. They said we couldn’t get our all-inclusive wrist bands until noon which we understood but they actually chased all 6 of us off their property when we were down at the beach/pool which the front desk said was ok to be at as long as we didn’t drink or eat until we had our arm bands.
When we went to go home, our flight was at 9 pm (Westjet) so we were getting picked up at at 7 pm by the prearranged shuttle… our flight then got delayed to leave at 2am. Checkout is at noon so our options were to pay 515 peso until 5 pm or 1490 peso until 6:30 pm. No other options… we were prepared to pay extra but it wasn’t even a possibility.
One of our rooms toilets on fourth floor had to be plunged every day to let it flush. Resort is very tired.
Karren
Overnattede 7 nætter i februar 2026