Hoteller nær Nuevo Vallarta Strand

"Todo excelente"

"Excelente lugar, cómodo y lo mejor aceptan a las mascotas como parte de ahí con reglas y limpieza. "

"Excelente atención de parte de todos los empleados desde el momento que llegas hasta que te vas. El spa vale totalmente la pena. La comida riquísima tanto en los restaurantes como en los de especialidad. La alberca siempre a una temperatura agradable Lo único con lo que tuvimos problema fue con unos detalles en la habitación y restaurante francés respecto a la limpieza, pero en cuanto se lo hicimos saber, lo rectificaron de inmediato. Seguro volvemos!"

"Excelente"

"Todo perfecto "

"De lo que más me gustó sin duda fue la habitación, muy amplia, muy linda y bastante limpia. El personal en general fue atento."

"Hotel is fine but the description is misleading and not transparent. Property is not on the beach. You have to go around private houses. Don’t trust the pictures. It says all inclusive but there are many hidden charges. It says amenities but nothing is actually available and you have to pay charges to use certain amenities. So it’s not all inclusive. Hotel and staff are not very flexible. This is different from other all inclusive hotels in Puerto Vallarta. Disappointing. Kids club is not really...

"Es un edificio muy cómodo, con centros comerciales y playas muy cercanas, mi estancia en el departamento fue increíble, la atención que recibes es increíble, te tratan como un verdadero cliente y no como uno más, en cuanto pague, no subió el costo, fue el mismo que decía directamente aquí, sin impuestos engañosos, la verdad yo recomiendo muchísimo estos departamentos, son económicos, limpios y muy bonitos "

"Updated - had money go missing from my room, poorly handled by staff and refused to call police. Karen was absolutely useless to deal with today despite being helpful before. First day and a half was fine until the cleaning person came to clean the room and sprayed the tile floor with what I thought was cleaning solution but was told later it was perfume. I was told the floors were still wet because the AC was on. And the humidity was the issue. Well I turned the AC off 10 hours prior and the...

"Loved the rotating dinner themes! Food was great with an amazing variety. Staff everywhere were super kind. "

"."

"The pool was good, less loungers and took almost 25mins for staff to arrange couple extra. "

"Todo bien gracias"

"Regular esperaba un poco más "

"I have very mixed feelings about my stay. The resort itself is beautiful, featuring three massive pools, and generally good food with smiling staff. However, the "behind the scenes" experience was exhausting, and by the end, I was actually ready to head home early. I moved to 3 different rooms within the first few days ( Room 1: Started with a toilet that wouldn't flush and a massive sink leak. Maintenance was intrusive, returning after I asked for privacy and leaving dirty boot prints behind....

"The odor in the room was horrible, the room itself was large, however the smell made it very unpleasant .we were just a quick overnight stop, would not have stayed a minute longer"

"Departamento nuevo limpo, cerca de la playa, con estacionamiento "

"Room was clean but smelled really fishy upon arrival. Nice location. Close to enough things."