10/10 Fremragende
Carrie
Rejste i en gruppe, Rejste med familie og småbørn
21. jul. 2025
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our recent stay was overall very enjoyable, and we truly appreciated many aspects of the property. The food was consistently good, and we especially liked that the pools never felt overly crowded. The views—from both our room and the sky bar—were absolutely stunning and added a special touch to the experience.
Service throughout the resort was attentive and prompt. A special mention goes to Francisco at the beach club, who was fantastic, and to our butler, Hector, who went above and beyond to ensure we were well taken care of every day.
There are a few areas where enhancements could make the guest experience even better. For example, it would be nice to have a swim-up bar or a convenient spot to grab quick snacks by the pool. Additionally, for a room priced at over $900 per night, it seems reasonable to expect basic amenities like dish soap and laundry detergent to be provided without having to request them. For families traveling with young children, including essentials like milk with the upgraded snack service would also be a thoughtful touch.
We did take advantage of the in-room babysitting service one evening. While we were initially a bit hesitant, Michelle was wonderful with our 20-month-old and quickly put us at ease.
Overall, we had a lovely time and would certainly consider returning, especially with a few small improvements that would elevate the luxury experience to match the price point.
Carrie
Overnattede 6 nætter i juli 2025