Hoteller i Nuevo Nayarit

"Staff service was top notch. Food and beverage was very good and whole resort experience gives you a luxurious feeling"

"La propiedad muy bien en todo aspacto, lo que NO gustó, mi reserva fue a BON HOTEL y sorpresa al reasignarme sin previo aviso, me indicaron que fue buena opción sin embargo no comunicación previa."

"The property is well maintained, always clean, and friendly staff. This is our second time staying here and we will be back again."

"Overall this is a nice hotel. As a non Spanish speaking traveler I had several occasions to feel excluded as the entertainment seemed focused on Spanish language. Also frustrated on three occasions that I had to have coffee delivered to the room as the room was not stocked consistently."

"Food overall was good. Location away from everything. Rooms need upgrade and remodel. Overall you get what you pay for."

"Nos engañaron… al reservar filtramos en la aplicación: “unicamente hoteles todo incluido” nos salió este y nos hicieron una oferta..digamos “regular” tampoco tan barato… pagamos hace meses. Y cuando nos presentamos al hotel nos indican que la reserva es “sin alimentos” (para ser solo la habitación el precio pagado era caro). Solo nos quedamos la 1a noche e hicimos check out al día siguiente temprano (anotando nuestra reclamación) y es fecha que no nos hacen devolución de las noches pagadas pero...

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"Staff was amazing always polite and ready to serve you. Food amazing"

"Overrated hotel. Didn’t like hotel and has plenty of fake reviews and staff were not helpful"

"Great hospitality will definitely return."

"They were great, I couldn’t ask for more. Next time with no hesitation I will book with them."

"Amazing resort People are super friendly & clean I love this place"

"Our family of 20 stayed at the Hard Rock Vallarta for seven days beginning of June. Unfortunately, the experience did not meet our expectations. During our visit, the property was undergoing construction, which significantly impacted the overall atmosphere and enjoyment of the resort. We also experienced several maintenance issues, including problems with water in some of the bedrooms, air conditioning concerns, elevators that were not working properly and on one occasion, while walking from...

"Todo excelente. Recomendación ofrecer a los huéspedes almohadas de mejor calidad debido a que ya están viejas y algunas con bolas que evita descansar muy bien."

"We filtered Expedia for "All-Inclusive," but the hotel listed All-Inclusive and "Free Breakfast" rooms at the same price. We thought it was included, but arrived to a surprise fee of $140/person/night. The front desk said we were the 5th group that day with this Expedia issue. Expedia support spent 2 hours on the phone only to say they couldn't help. Even after paying, you must write your room number and sign a check for every single drink and food item, ruining the carefree vibe. Most staff had...

"Todo excelente Atención Comida a Servicis"

"Excelente servicio e instalaciones"

"la habitación la utilizo un cliente mio acompañado de su esposa, con quise que dar bien y su esposa y resulta que el hotel terrible que olía a demasiada humedad y la cama super dura que mejor se retiraron del lugar y se fueron a otro hotel por lo que me vi pagando una mejor opción."

"To start with, when booking this stay we were not aware that this room was actually located at Villa La Estancia. Why was this called Beachside Escape? The room was nice but the balcony was shared with the larger unit next door. We were not aware of this and felt awkward using this space. We also felt that it could be a security risk. We noticed a lot of the balconies had partitions up for these reasons. We had a mini fridge, coffee maker but could not plug in the coffee maker as the cord was...