Kroer i Newcastle-upon-Tyne

"Beautiful location and our room was perfect, clean, comfortable and well equipped. The staff were extremely helpful, friendly and professional! The bar and restaurant were first rate! I have already recommended The Black Horse to friends who hoping to visit this wonderful part of the country. ❤️"

"The staff were very friendly and very helpful. The entire experience was above what you would expect for a relatively cheap three star hotel."

"This was a very old historical building in as good of a shape as it could be. Some uneven floors and a lot of steps to get to your room. It was small and quiet charming. The staff was pleasant and helpful. A bus stop was right out the side. Very pleasant. The bed was nice, no air conditioning, but it was fairly cool when we went in August, 2026. They had a fan. We are from Florida so the low 70's was a joy for us for August."

"Unfortunately our room had a large cooler ( for keeping cellar , drinks? Cool) outside our room window, no manager to speak to but girl on the bar rang them about turning it off but they don’t turn off ! So slept maybe 3 hours ? Also bed not very good felt like it was dipping on edge , Did speak to member of staff next morning she was very nice but again no management, luckily it was just the one night . The good points the staff were lovely, room ( ignoring cooler) was nice & clean & the...

"The place itself was in a fine enough condition, and the personel were all very kind, helpful and effective. What put a damper on our stay was, that we were rather unfortunate to be placed in room just above the kitchens, and with our window just next to the exhaust of the kitchen ventilation. These conditions meant that the room was quite warm, but we couldn't really air it out while the ventilation was on, partly due to the noise, but in a much higher degree due to the air being heavy with...

"A clean, comfortable room in a beautiful location. Helpful and friendly staff."

"I had a very bad experience with this hotel, it’s not a hotel, it’s not 4 star, there isn’t breakfast, no wifi and the owner doesn’t care. The rooms are not actually attached to the bar/restaurant downstairs so upon check in I I had to ask around as I was not given any instructions, where the barman gave me the owners number and I just had to keep calling until she picked up the phone to tell me the code to the lockbox. The room was fine but nothing special by any means. Breakfast is a room...

"We stayed here one night on the way back down from Scotland. The evening meal was ok, although elements of my wife’s starter weren’t included as on the menu. We drew this to the attention of the Manager who apologies and said they they would remind the chef to include all elements of the dish in the in future, but nothing else was offered. My Steak pie was delicious but my wife’s sea bass wasn’t to her liking either. The room was clean, but the TV in the room wasn’t tuned in ind I could only...