Udsigt over resort

Anmeldelser af Mantra Nelson Bay

4.5 out of 5
Mantra Nelson Bay
1A Tomaree Street, Nelson Bay, NSW

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 632 af i alt 1376 anmeldelser" "
Bedømmelse på 8 − Udmærket. 549 af i alt 1376 anmeldelser" "
Bedømmelse på 6 − Okay. 143 af i alt 1376 anmeldelser" "
Bedømmelse på 4 − Dårligt. 35 af i alt 1376 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 17 af i alt 1376 anmeldelser" "

8,4/10

Rengøring

8,6/10

Service og personale

8,6/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Erik

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Leanne den 28. maj 2024
5/5- can't beat that! Sincerest thanks Erik- visit again soon won't you? Kind regards, Leanne

10/10 Fremragende

Brett

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The position in town is great to shops and restaurants
Overnattede 3 nætter i maj 2024
Svar fra Leanne den 23. maj 2024
We love our corner of beautiful Nelson Bay too Brett! Thanks for your glowing feedback, we truly appreciate it. Kind regards, Leanne

8/10 Udmærket

Suanne

Synes godt om: Rengøring
Overnattede 2 nætter i maj 2024
Svar fra Leanne den 23. maj 2024
Great to see that we ticked lots of the right boxes for your stay with us Suanne! Visit again soon won't you? Kind regards, Leanne

8/10 Udmærket

Bree

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Leanne den 8. maj 2024
Thank you Bree! We'll hope to see you next time you need a Port Stephens recharge. Kind regards, Leanne

6/10 Okay

Annette

Synes godt om: Rengøring
Overnattede 3 nætter i april 2024
Svar fra Leanne den 8. maj 2024
Thank you Annette! We'll hope to welcome you again, and to tick all of the right boxes. Best wishes, Leanne

6/10 Okay

Fernanda

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Very nice resort , big and comfortable but unfortunately the apartment wasn’t very clean , bathroom had hair everywhere , toothpaste on cabinets ,dirty tails catering was also dirty . Not very happy this time .
Overnattede 3 nætter i april 2024
Svar fra Leanne den 8. maj 2024
Happy to see that we've ticked some boxes for you, Fernanda. Our sincere apologies for any short-fallings. Kind regards, Leanne

10/10 Fremragende

Andrew

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay
Overnattede 2 nætter i april 2024
Svar fra Leanne den 8. maj 2024
5/5- can't beat that! Thanks so much Andrew. Best wishes, Leanne

8/10 Udmærket

Amit

Synes godt om: Rengøring
Quiet & nice place. Close to the shops & water activities.
Overnattede 2 nætter i april 2024
Svar fra Leanne den 8. maj 2024
We love it here too! Thanks so much Amit. We'll hope to welcome you at another time soon. Kind regards, Leanne

10/10 Fremragende

Rajesh

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
everything was nice for our 2 nights stay with family - spacious apartment, secure parking, hot pool, walking distance to shops, kids friendly
Overnattede 2 nætter i april 2024
Svar fra Leanne den 23. apr. 2024
5/5- can't beat that! Thanks for your glowing review and for choosing Mantra Nelson Bay for your Port Stephens getaway. We'll hope to welcome you again. Kind regards, Leanne

10/10 Fremragende

Annette

Overnattede 3 nætter i april 2024
Svar fra Leanne den 8. maj 2024
Thanks so much Annette! Nothing pleases us more than happy guests. Visit again soon won't you? Kind regards, Leanne

4/10 Dårligt

Majid

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Nice And quite area but unfortunately the apartment but unfortunately the furniture is NOT in good conditions And some of them is broken especially the doors and it's fallen on my kids
Overnattede 2 nætter i april 2024
Svar fra Leanne den 16. apr. 2024
We're very glad that you enjoyed your time in beautiful Nelson Bay, Majid. Our maintenance team was waiting to repair the laundry door which came off it's runner in this instance, but we did not receive your return call to enter the unit. It was since been rectified. Kind regards, Leanne

10/10 Fremragende

Ranganagowda

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Property was clean and located close to city center
Overnattede 2 nætter i april 2024
Svar fra Leanne den 10. apr. 2024
Many thanks for sharing your positive experience Ranganagowda. We'll hope to welcome you again, Leanne

10/10 Fremragende

Blair

Overnattede 2 nætter i april 2024
Svar fra Leanne den 8. maj 2024
It was our pleasure to be your host Blair! Thanks for choosing to stay for us and for the 5/5. Kind regards, Leanne

10/10 Fremragende

Troy

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Favourite place to stay in Nelson!
Overnattede 2 nætter i marts 2024
Svar fra Leanne den 10. apr. 2024
We love having you stay Troy! Thanks for the 5/5. Visit again soon won't you? Best wishes, Leanne

10/10 Fremragende

Krsta

Rejste i en gruppe
Very nice clean and friendly staff
Overnattede 7 nætter i marts 2024
Svar fra Leanne den 25. mar. 2024
Thank you for sharing your positive experience with us Krsta. We greatly appreciate it! With best wishes, Leanne

2/10 Forfærdeligt

santosh

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
1. Tiny 2. Air conditioning in one corner and not reachable to all area. 3. Toilet had no exhaust fan. 4. one of the room remote for fan and light was not working. 5. Overall worst experience so far.
Overnattede 2 nætter i marts 2024
Svar fra Leanne den 15. mar. 2024
So very sorry to hear that you didn't love your stay with us Santosh. Our standard 2 bedroom apartments are 71m2, so we wouldn't describe them as tiny. Our penthouses are 145m2 if extra space and ducted air is a priority. We would love to have the opportunity to welcome you again, and to see you leave having had a fantastic experience. Kind regards, Leanne

8/10 Udmærket

Kay

Rejste med partner
Synes godt om: Rengøring, faciliteter
Good position and had everything that we needed but the apartment was just a bit bland and tired looking. With a quick update this place would be so much more inviting
Overnattede 2 nætter i februar 2024
Svar fra Leanne den 19. feb. 2024
Thanks for choosing to stay with us Kay, and for sharing your experience. We greatly appreciate your custom and your review, and will hope to welcome you at another time. Kind regards, Leanne

8/10 Udmærket

Anna

Rejste med familie
Synes godt om: Rengøring, faciliteter
Had a decent stay at Mantra in Nelson Bay. Like other reviews have said, the property is dated and could use some upgrades inside the rooms, but it was decent enough and very clean. Good location, close to shops, cafes and restaurants. Pool area does get quite busy with nice weather and it can get loud but overall happy with our experience.
Overnattede 3 nætter i januar 2024
Svar fra Leanne den 7. feb. 2024
Thanks for choosing to stay with us at Mantra Nelson Bay Anna. Thank you for taking the time to share your feedback too, we'll hope to welcome you at another time soon. Kind regards, Leanne

10/10 Fremragende

Mary

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024
Svar fra Leanne den 23. feb. 2024
5/5! Thanks so much Mary! Kind regards, Leanne

6/10 Okay

jodie

Overnattede 4 nætter i januar 2024
Svar fra Leanne den 23. feb. 2024
Thanks for spending your summer break with us Jodie! Best wishes, Leanne

8/10 Udmærket

Soo jin

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Good facilities but the rooms seemed to be quite dated.
Overnattede 2 nætter i januar 2024
Svar fra Leanne den 7. feb. 2024
Pleased to hear that you had a good time Soo Jin. Visit again soon! Kind regards, Leanne

10/10 Fremragende

Lin

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Leanne den 23. feb. 2024
Delighted to see that we ticked all of the right boxes for your Port Stephens getaway Lin. We'll hope to welcome you at another time, Leanne

8/10 Udmærket

Ammar

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023
Svar fra Leanne den 23. feb. 2024
Thanks for choosing to stay with us Ammar. Kind regards, Leanne

8/10 Udmærket

Andrew

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i december 2023

10/10 Fremragende

Daniel

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I really liked the size of our unit and the fact that everything was within walking distance. Friendly staff too.
Overnattede 6 nætter i december 2023

2/10 Forfærdeligt

Sarah

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i november 2023
Svar fra Leanne den 1. dec. 2023
Very sorry to see that your stay didn't meet nor exceed expectations Sarah. We have addressed the issues as noted on another online platform. Kind regards, Leanne

8/10 Udmærket

Renee

Rejste med familie
Synes godt om: Faciliteter
Easy walking distance to shops, restaurants etc. Pool and BBQ area was fantastic.
Overnattede 4 nætter i november 2023
Svar fra Leanne den 24. nov. 2023
Thanks so much Renee! We loved having you here with us. Kind regards, Leanne

10/10 Fremragende

Sam

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I like the pool
Overnattede 2 nætter i november 2023
Svar fra Leanne den 10. nov. 2023
Thanks for choosing to stay -and swim- with us Sam! We'll hope to welcome you again soon. Kind regards, Leanne

6/10 Okay

Kirrel

Rejste i en gruppe
Huge 3 bed apartment, great layout. In need of some general maintenance and the balcony needs a good clean! Even clearing all the leaves would have made a big difference. Lots of aging items inside, some updates definitely needed. Still had a great stay.
Overnattede 2 nætter i oktober 2023
Svar fra Leanne den 27. okt. 2023
Thanks for your feedback Kirrel. It was our pleasure to be your host and we will hope to welcome you at another time soon. Kind regards, Leanne

8/10 Udmærket

Bryan

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Very clean, comfortable and well furnished
Overnattede 2 nætter i oktober 2023
Svar fra Leanne den 25. okt. 2023
Much appreciation Bryan! We're delighted that we ticked all of the right boxes for you. Kind regards, Leanne

10/10 Fremragende

Leonie

Rejste med partner
Close to town, shops walking distance, quiet.
Overnattede 2 nætter i oktober 2023
Svar fra Leanne den 25. okt. 2023
Can't beat 5/5- thanks so much Leonie! Visit again soon won't you? Kind regards, Leanne

10/10 Fremragende

Vahan

Overnattede 1 nat i oktober 2023
Svar fra Leanne den 13. nov. 2023
Fabulous to hear- thanks so much Vahan! Kind regards, Leanne

10/10 Fremragende

Kylie

Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Fantastic place to stay, so much to do. Friendly staff & the apartment was comfy and well appointed. Will definitely stay again!
Overnattede 5 nætter i oktober 2023
Svar fra Leanne den 9. okt. 2023
Truly fabulous to hear- thank you Kylie for choosing to stay with us at Mantra Nelson Bay, and for taking the time to share your great experience. It will be our pleasure to welcome you again. Best wishes, Leanne

10/10 Fremragende

Michelle

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great for family
Overnattede 4 nætter i september 2023
Svar fra Leanne den 5. okt. 2023
Fabulous to hear that you and your family enjoyed your time with us Michelle. Thanks for taking the time to share your great experience! Kind regards, Leanne

6/10 Okay

vivian

Rejste med familie
if stay for more than 1 day, we would need to wash our towel for tomorrow use. no one clean the aprtment and we also do our own rubbish clean during our stay.
Overnattede 3 nætter i september 2023
Svar fra Leanne den 29. sep. 2023
Thanks for choosing to stay with us Vivian. We operate as self-contained apartments- like a home away from home. Guests do have a mid-week clean if staying for 7 nights or more. Kind regards, Leanne

10/10 Fremragende

Virginia

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Well organised
Overnattede 3 nætter i september 2023
Svar fra Leanne den 29. sep. 2023
Many thanks Virginia. We'll hope to welcome you again, Leanne

8/10 Udmærket

Dianne

Overnattede 1 nat i september 2023
Svar fra Leanne den 29. sep. 2023
Great to see that we ticked lots of the right boxes for you Dianne. Kind regards, Leanne

8/10 Udmærket

LANHU

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Overnatningsstedets tilstand og faciliteter
I would say just OK, cleanness is not good, toilet & shower was not cleaned. Also ants in bed. Staffs are nice, location is good and quiet. Beautiful court yard and swimming pool, parking is easy. Facility is OK. I think they need to find better cleaner.
Overnattede 2 nætter i august 2023
Svar fra Leanne den 29. sep. 2023
Thanks for taking the time to share your experience Lanhu. The housekeeping team takes great pride in their work and will be disappointed that they fell short of expectations for you. Happy to hear that you enjoyed the pool and our location in beautiful Nelson Bay. Kind regards, Leanne

6/10 Okay

Melanie

Synes ikke om: Rengøring
I had to clean the bathrooms They needed a good deep clean
Overnattede 5 nætter i september 2023
Svar fra Leanne den 22. sep. 2023
Again, our sincere apologies for the oversight in cleaning on your arrival Melanie. We do hope that you enjoyed the rest of your stay with us. We'll hope to welcome you at another time, and to tick all of the boxes then!! Best wishes, Leanne

10/10 Fremragende

sam

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The Mantra was only a few minutes walk from the town centre, Marina and supermarket. Undercover reserved secure parking and lift access were great. The 3 bedroom 2 bathroom apartment was very spacious and had everything we needed for a large family. Pool was clean and well sized. Staff were accommodating and friendly. Will stay here again, highly recommended.
Overnattede 2 nætter i september 2023
Svar fra Leanne den 22. sep. 2023
Thanks so much Sam! We love our Mantra Nelson Bay families and are delighted to hear that you enjoyed your stay with us. It will be our pleasure to welcome you again, Leanne

10/10 Fremragende

Ebony

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were beautiful pool was lovely parking was awesome would highly recommend. My kids wanted to stay forever lol
Overnattede 2 nætter i september 2023
Svar fra Leanne den 11. sep. 2023
Thanks for taking the time to share your fabulous experience Ebony! Bring the kids back again soon, won't you? Kind regards, Leanne

10/10 Fremragende

Rachel

Overnattede 2 nætter i september 2023
Svar fra Leanne den 29. sep. 2023
10/10-many thanks Rachel! Visit again soon won't you? Best wishes, Leanne

8/10 Udmærket

Wendy

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Well positioned with everything needed for a great holiday
Overnattede 2 nætter i august 2023
Svar fra Leanne den 31. aug. 2023
Delighted to hear, thanks so much Wendy!!

10/10 Fremragende

Salesh

Overnattede 2 nætter i august 2023
Svar fra Leanne den 11. sep. 2023
Nothing pleases us more than ticking all of the right boxes! Thanks so much Salesh, Leanne

10/10 Fremragende

Jung No

Overnattede 3 nætter i august 2023
Svar fra Leanne den 11. sep. 2023
5/5- thanks so much Jung!

6/10 Okay

Raelene

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The beds were really uncomfortable and you could smell the rubbish bins in the apartment
Overnattede 4 nætter i august 2023
Svar fra Leanne den 21. aug. 2023
Thanks for taking the time to share your thoughts Raelene. We really appreciate it. We'll investigate the beds, thank you. The garbage bins are located in the basements for guest convenience. Don't ever hesitate to contact our friendly team with any queries, we're here to help and your comfort is our priority. Best wishes, Leanne

6/10 Okay

Michael

Synes godt om: Rengøring
Overnattede 3 nætter i august 2023
Svar fra Leanne den 14. aug. 2023
Thanks for taking the time to review your stay Michael. We'll hope to welcome you at another time. Best wishes, Leanne

10/10 Fremragende

Scott

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here for over 2 weeks. Great property. Very convenient. Can walk everywhere in Nelson Bay. Many local coffee shops, restaurants, and small businesses nearby. Woolworth's supermarket is new and modern. The front staff are super friendly and very welcoming. Rooms are spacious and fully equipped. Staying for that long, it is nice to have space and also your own laundry facilities in-room. Pool and spa are great, and designated undercover parking is available. Overall a great stay.
Overnattede 17 nætter i juli 2023
Svar fra Leanne den 11. aug. 2023
Just fabulous to hear, thanks so much Scott! We'll hope to welcome you at another time. Best wishes, Leanne

6/10 Okay

tapash

Rejste med familie
Synes godt om: Rengøring
Parking and bathrooms needs serious attention Plumbing’s are leaking from many places basement parking area and I believe these are sewerage piping , Accomodation in one building and parking in another building?
Overnattede 2 nætter i juli 2023
Svar fra Leanne den 1. aug. 2023
We appreciate you taking the time to review your stay Tapash. Parking is complimentary and as per strata allocation, we are unable to change this- being without charge is a bonus though. We can assure readers that there is no sewerage leaking from any pipes.Kind regards, Leanne

10/10 Fremragende

Vincene

Synes godt om: Rengøring
Overnattede 2 nætter i juli 2023
Svar fra Leanne den 6. sep. 2023
We LOVE ticking all the right boxes for our guests- thanks so much Vincene! Kind regards, Leanne