Hoteller i Near West End

"The hotel is very clean and accessible. Staff is excellent. "

"Déjeuner excellent! Grande chambre ! "

"This hotel appeared to be fairly new with a lot of modernized amenities. Check-in was smooth and the hotel staff were professional. Will definitely stay again when costing Richmond, even if it for 1 day."

"Room was great, staff were excellent"

"Love this area and the hotel has had major renovations! Great place to stay! Staff is great and friendly "

"Nice newer hotel. Room was clean, staff was very nice and helpful."

"Yes"

"Very comfortable and clean. Quiet atmosphere and personable staff."

"Room was clean and comfortable, and the staff was amazing. The receptionist A+, housekeeping A+, restaurant staff and food A+ and the manager was awesome. "

"The room was spacious and clean and comfortable "

"Yes"

"I love it."

"All was new and in great shape, service was excellent."

"My room was quite nice and very comfortable. "

"Warm welcome from all staff. Beautiful smell in reception area. Great food in the restaurant "

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Everything great"

"This was my first stay at this location and when I tell you how amazing this place is. I was greeted by such a nice man (Bryan) upon my arrival, he was just so courteous and attentive. Unfortunately, I didnt get the other 2 staff members name, but they both were equally nice. Now, this was the cherry on top for me and that was the Breakfast Bowl prepared by the kitchen staff. Again, I didnt get the lovely lady's name that assisted me Monday morning, but between the delicious breakfast bowl and...

"The stay at Drury Plaza was ok. The rooms were clean and spacious. No complaints there. But the breakfast buffet was very bad and uninspiring. There were, apart from apples and bananas, no fresh vegetables nor fruit. The bomuld eggs were clearly not freshly cooked at the hotel, but from a bucket/jar. I would suggest going for a bit more ingredients - and just fresh food. Not all that processed food. We did not try the evening buffet for this reason."

"Breakfast and spacious room"