Dear Sara, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Asbjorn, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Valued Guest, Greetings! Thank you for taking the time to review about your stay at the Best Western Plus Meridian Hotel. We have noted your feedback very positively and we empathize for the inconvenience that has caused you. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you had a wonderful stay with us. Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

Dear Valued Guest! Greetings! Thank you for writing this review on this platform, we are glad you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

Dear Valued Guest! I appreciate you taking the time to share your feedback. Thank you for mentioning our good staff. Your feedback about the breakfast buffet and housekeeping has been taken positively in order to take the corrective measures. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel

Thank you for your review and for mentioning our central location and modern facilities. With regards to your comment about our pool bar, please know that our swimming pool closes at 7pm, however, the pool bar remains open until 9pm. I apologise for any inconvenience or confusion this may have caused. We hope you will visit us again soon.

Thank you for taking the time to share your feedback with us. I am glad that you thought the Hotel provided good value for money. Your comments about our very clean rooms as well as our good breakfast are much appreciated.The Best Western Plus Meridian Hotel is located in the heart of the city of Nairobi, with easy access to all parts of the city. Guests wishing to visit Westlands and other areas of Nairobi are easily able to get there. As with all parts of Nairobi, it is advisable to avoid walking alone on the streets at night. The Hotel provides a secure and reliable taxi service to all our guests, which we would highly recommend. I have noted your comment about our wifi service. This will be looked into further. I apologise for any inconvenience caused. Your comments about the service provided by our staff is also noted and will be passed on. Thanks again for sharing your feedback. It is very valuable to us. I hope you will give us another opportunity to serve you in the future.

Dear Rachid, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Howard, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. Your feedback will be used to take corrective action. We have noted the concerns raised on your room change twice and we have forwarded your comments to the relevant head of department for action. Please give us another chance to exceed your expectation in your next visit to Nairobi. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi.

Dear Cesarea, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We will certainly not fail to convey your very kind compliments to all of them. Thank you again for this review and we look forward to welcome you again with the same warmth and excellence in your next visit. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

Dear Christophe, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us, It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Our staff's professional service is a point of pride for us and we are quite disappointed to hear that you felt we underperformed in some areas, nevertheless please rest assured that your comments will be shared with the entire team for information and further revision.Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Prentice, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review comments have already been actioned and we hope the new room is okay.Once again, thank you for your visit and constructive critics, we hope that you are enjoying your stay and to have the pleasure of serving you again in your next visit. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Tyler, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us, We have seen yours comments about VIP amenities not offered,and we have forwarded the same to expedia team for more clarification. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

Dear Rachid, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

Dear Julliet, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

Dear Sam,Greetings from Best Western Plus Meridian Hotel Nairobi. I trust this finds you well.Firstly, I would like to thank you for choosing to stay with us. It was an honour to host you and thank you for taking time to share your feedback with us.On behalf of Best Western Plus Meridian Hotel Nairobi, we sincerely apologize for the concerns you shared about your experience at our Hotel. We would like to assure you that this is not representative of the standards of our organization and we take all feedbacks very seriously.Please know that we have already started doing the necessary investigations on the same, so that corrective measures can be put in place to prevent a recurrence. Please note that we treat all our guest same with respect and dignity.Once again thank you again for sharing your feedback. It is very important to us.With Best RegardsBest Western Plus Meridian Hotel Management Team

Dear Prentice, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We have seen your comments about 28 charges for airport transport and we have confirmed the same was communicated to your through extranet. In regards to waiting for room for more than 5 hours, we have confirmed you waited for room since the Hotel was busy but it was not for hours. In regards to food, we are ISO certified for both quality and food safety, please could you share some of the food consumed and what were the comments. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Collins, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

Dear Anton, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

Dear Yilin, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Peter, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear George, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Terry, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Paul, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Carlos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Abongo, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Hiroki, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Dawit, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

Dear Dawit, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We will certainly not fail to convey your very kind compliments to all of them. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Patrick, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Pierre, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Dawit, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Anna, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Siroos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Teresia, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Si Cheng, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We will certainly not fail to convey your very kind compliments to all of them. In regard to wifi, shower water and amenities, We have noted the concerns raised and we have forwarded your comments to the relevant head of department for action.Please give us another chance to exceed your expectation in your next visit to Nairobi. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi.

Dear Tanja, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Brad,First and foremost, we would like to thank you for the praising review you shared following your recent visit to Nairobi and we are delighted to read that we were able to match your expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We have noted the concerns raised in regards to wifi and power issue and we have forwarded your comments to the relevant head of department for action. Again, we thank you for this very kind review and we look forward to serving you again soon. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

Dear Siroos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Siroos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Michael, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.