Krydstogter i Mogan

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"Extremely disappointing – reservation error, unhelpful staff, and poor service We were looking forward to our stay at RIU Vistamar, but our experience was ruined due to a serious booking error and a complete lack of assistance from the hotel staff. Upon arrival, we discovered that our children had been incorrectly registered as infants — which they clearly are not. This should have been a simple fix, but instead of helping us, the hotel staff charged us an additional 40% and refused to correct...

"We had a wonderful stay at this hotel and would definitely recommend it. The staff were incredibly kind and welcoming. Upon arrival, we were offered champagne, lemon water, or still water while the receptionist explained everything about the hotel during check-in, which gave a great first impression. The hotel is very clean and well maintained. The shampoo, conditioner, and other toiletries were of good quality. A big plus was that no one reserved sun loungers by the pool, which made the...

"As always a great stay. Nice staff, good breakfast and nice apartment. Only thing this year was the elevator didn’t work during our stay (1 week) not okay, and when asking in the reception the answer was, working on it. We were at first floor, so we could manage but the upper flors had difficulties getting up."