Overnatningsstedets facade

Anmeldelser af The Resident Covent Garden

4 out of 5
The Resident Covent Garden
51 Bedford St, London, England

Anmeldelser

9,8

Enestående

Bedømmelse på 10 − Fremragende. 894 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 95 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 10 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 1002 anmeldelser" "

9,8/10

Rengøring

10/10

Service og personale

9,2/10

Faciliteter

9,8/10

Overnatningsstedets tilstand og faciliteter

9,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Signe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2021
Svar fra Reception Team den 8. jan. 2022
Dear Signe, Thank you very much for taking time and sharing your thoughts with us!! We are thrilled to know that you like your room and you found comfortable yourself :) We look forward to welcome you back in the future.Kindly,Deegii. Reception team.

10/10 Fremragende

Niels

Overnattede 1 nat i oktober 2021
Svar fra Reception Team den 27. okt. 2021
Dear Niels, Thank you for sharing your feedback regarding your stay! We were pleased to see that you have a nice stay with us, and the location was suitable for your trip. Thank you once again for your high rating. Looking forward to welcoming you again in the near future. Kind Regards, Reception Team

8/10 Udmærket

Birgitte

Overnattede 2 nætter i oktober 2021
Svar fra Eva den 27. okt. 2021
Dear Birgitte, Thank you very much for your feedback. We are pleased to know that you have a nice time at The Resident Covent Garden and we hope to have the opportunity of welcoming you back! Kindly, Eva. Reception team.

10/10 Fremragende

Mads Høy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2020
Svar fra Reception Team den 20. aug. 2020
Dear Mads, Thank you for the high rating . We really appreciate it. We would love to see you back in the near furture, Kind regards, Deegii

10/10 Fremragende

Bo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2020
Svar fra Reception Team den 15. aug. 2020
Dear Guest, Thank you for the positive feedback. We really appreciate it. We are very happy to see that you had a great time with us. Looking forward to welcome you back in the near future. Kind regards, Maria

10/10 Fremragende

Tina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk service, nyrenoveret, tæt alt
Nyt eller nyrenoveret hotel. Dejlig lydtæt. Fantastisk service i receptionen. Alle værelser har filtret drikkevand, så fyld din drikkedunk inden du drager på tur i London Tæt på alt. Der er ikke er morgenmad på hotellet, men gå 100 m op ad gaden og der er et bageri Paul’s hvor du kan sidde og spise morgenmad. Vi kommer helt sikkert tilbage.
Overnattede 2 nætter i februar 2020
Svar fra Reception Team den 28. feb. 2020
Dear Tina, Thank you very much for your great feedback at The Resident Covent Garden. We are delighted to read that you had a great time with us. We really appreciate the nice words spent for the staff they will be happy to read what you wrote. The location is indeed perfect as we are in the heart of London and most of the main attractions are walking distance from us. Thank you once again for high rating. Looking forward welcoming you again the near future. Kind Regards, Love Reception Team

10/10 Fremragende

Helle

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God oplevelse
Hotellet ligger centralt for både shopping, teater og sightseeing. Alt virker nyt og lækkert. Personalet var meget behjælpelig med, at finde og booke de restauranter vi gerne ville have. Eneste minus på værelset var, at 3. seng var en “slå ud seng”. Andre hoteller vi har boet på i London, har haft 2 dobbelt senge.
Overnattede 3 nætter i februar 2020
Svar fra Reception Team den 15. feb. 2020
Dear Helle, Thank you for the positive feedback. We really appreciate it. Hoping that we will welcome you back on your next trip to London. Kind regards, Maria

10/10 Fremragende

Kim

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was a very nice stay. The location was perfect and the room was roomy and comfortable. The best thing was the friendly and helpful staff. A big recommendation, and a place I’ll gladly return to on my next trip to London.
Overnattede 1 nat i januar 2020
Svar fra Nina, Reception team den 25. jan. 2020
Dear Kim, We would like to thank you for taking the time and share your experience with us during your stay at The Nadler Covent Garden. We appreciate so much all your kind words and that you had a great time in our hotel. We always try to do our best in order to make the hotel your home away from home. We will be more than happy to welcome you back! Kind regards,

8/10 Udmærket

Rene

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i oktober 2019
Svar fra Joel den 23. okt. 2019
Dear Guest, We would like to thank you for taking time to give us your feedback as we always strive to improve our services. We hope to see you again. Kind Regards

10/10 Fremragende

Hammad

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good hotel. Courteous staff. We loved the free room upgrade and also the beautiful handwritten welcome card.
Overnattede 1 nat i maj 2024
Svar fra Brendan, Duty Manager den 23. maj 2024
Dear Hammad,Thank you for choosing The Resident Covent Garden for your recent stay in London! We greatly appreciate you taking the time to share your rating and lovely feedback with us!I'm delighted to hear that you had a wonderful experience during your stay. Our team takes great pride in providing personal, high-quality service, and I am thrilled that you noticed our efforts. I'm glad that we had the availability to provide a complimentary upgrade and that you enjoyed your handwritten welcome card, as we strive to add personal touches to make everyone's stay special.Hammad, we look forward to welcoming you back to The Resident Covent Garden for another fantastic stay in the future!

10/10 Fremragende

Justin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great!
Overnattede 3 nætter i maj 2024
Svar fra Brendan, Duty Manager den 23. maj 2024
Dear Justin,Thank you for choosing to stay with us at The Resident Covent Garden and for taking the time to share your feedback with us!I am delighted to see that you had a great stay with us. We hope to see you again the next time you return to London for another excellent stay!

10/10 Fremragende

Sarosh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very centrally located in Covent Gardens
Overnattede 2 nætter i maj 2024
Svar fra Brendan, Duty Manager den 23. maj 2024
Dear Sarosh,Thank you for choosing us at The Resident Covent Garden for your recent trip to London and for sharing your perfect rating and feedback. I'm delighted to hear that you enjoyed our central location in Covent Garden.As you discovered, our central location in Covent Garden offers easy access to a variety of attractions, restaurant and entertainment options, making it an ideal choice for exploring London. We are also located within a 5 minute walk of four London Underground stations, providing our Residents complete access to the entire city!Sarosh, thank you once again for your feedback and for choosing The Resident Covent Garden. We are looking forward to having the opportunity to host you again for another excellent stay!

10/10 Fremragende

Jennifer, Mount Pleasant

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved our stay here in Covent Garden. The area is great and close to tons of restaurants and you can walk a few miles and be at major attractions. The staff was great and just overall a very pleasant stay. The rooms were quiet which was great after a long day of sight seeing. We would easily stay here again.
Overnattede 5 nætter i april 2024
Svar fra Brendan, Duty Manager den 16. maj 2024
Dear Jennifer,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London and for sharing your perfect rating and wonderful feedback with us! I am thrilled to hear that you loved your stay with us and that our location, team and quiet rooms were perfect for your needs.As you discovered, our extremely central location in Covent Garden offers convenient and easy access to the top restaurants and attractions in London, and I'm delighted that you found it to be ideal for your exploration of scenic London.I am very pleased that our team helped to make your stay enjoyable and pleasant. It is our goal to provide a comfortable and relaxing environment for our Residents, and I'm glad that our team took excellent care of you during your time with us.Jennifer, your recommendation means the world to us, and we would be honoured to have the opportunity to welcome you back to The Resident Covent Garden for another memorable stay!

8/10 Udmærket

Rahul

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Overall a pleasant experience. Close to everything or most things that you’d want to see in London as a tourist. Quite a few restaurants / eateries in close proximity to the property. It is more aptly a bed and breakfast and not so much of a hotel . There is not a real lobby or restaurants on site. They have a check in area with a table and two Loungers and a window bench. That’s pretty much it for Lobby. Rooms are on the very small size. We had two suit cases and if you open both, besides your bed, that’s pretty much the room. Washroom is equally small with a tiny wash basin but has Molton Brown Toiletries. Overall , if you want to be close to the strand, Big Ben, Westminster Abbey, Covent Garden, Soho, Chasing Cross, shopping and dining but don’t mind extremely small quarters , you be pleasantly surprised. If you are expecting a hotel, especially if you are from North America, you may be disappointed with the size of the room and the toilet.
Overnattede 2 nætter i maj 2024
Svar fra Brendan, Duty Manager den 16. maj 2024
Dear Rahul,Thank you for choosing us at The Resident Covent Garden and for sharing your feedback with us. I'm pleased to see that you found our location convenient for exploring the top London attractions and that you enjoyed the proximity to the wonderful restaurants in Covent Garden!Regarding the layout of our property, we strive to provide a unique and comfortable experience for our residents. While we are designed more like a boutique hotel, we aim to offer all the essential amenities and comforts expected during a stay in central London.I would like to let you know that we do have different room categories available that have larger room sizes. The next time you return to London, I would love to help you select a room type that better fits your needs.Rahul, thank you for choosing The Resident Covent Garden, and we hope to have the opportunity to welcome you back for another stay in the future!

10/10 Fremragende

Takayo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Brendan, Duty Manager den 6. maj 2024
Dear Takayo,Thank you for staying with us at The Resident Covent Garden and for leaving us a perfect rating! I am delighted you had a fantastic stay with us, and we hope to be able to welcome you again the next time you return to London!

10/10 Fremragende

Henry

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is in a great location. Next to many dining options and the theatre district. Hotel was very clean and my room was very quiet. Staff was very attentive. I would stay again
Overnattede 4 nætter i april 2024
Svar fra Reception Team den 4. maj 2024
Dear Henry,Thank you for choosing us at The Resident Covent Garden and for sharing your excellent rating and feedback. I'm delighted to hear that you had a wonderful experience during your stay with us!I am extremely pleased that you found your room to be very nice and clean. Our top housekeeping team works hard to supply spotless rooms, and I am so glad to know that their work is noticed and appreciated! Additionally, our team takes great pride in providing excellent service, and we're thrilled that we made an excellent impression on you.Henry, your kind words mean a lot to us. We look forward to have the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Fremragende

Sue

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfy beds, friendly staff, fancy toiletries, super shower, great for theatres, happy customer
Overnattede 2 nætter i maj 2024
Svar fra Tommy - Reception Team den 3. maj 2024
Dear Sue, thank you for your kind review and feedback. We are delighted to know that you have had a pleasant stay at our hotel. The rooms are furnished with a mini kitchen along with the basic utility. Windows are equipped with a tripled glazed that should block out most of the noises from outside. Our housekeeping team is always working their utmost to make sure the rooms are cleaned, maintained, and well presented to a high standard. The hotel is located at the heart of London especially at Covent Garden. There are a variety of restaurants, bars, theatres, attractions, and more. Our reception team are knowledgeable of the neighbourhood and are happy to provide recommendations. We serve evening drinks from 6pm to 7pm every night. So that no one misses out on a complimentary glass of prosecco, red or white wine. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.

10/10 Fremragende

Darlene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Tommy - Reception Team den 4. maj 2024
Dear Darlene, thank you for your kind review and feedback. We are delighted to know that you have had a pleasant stay at our hotel. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i april 2024
Svar fra Brendan, Duty Manager den 23. maj 2024
Dear Robert,Thank you for staying with us at The Resident Covent Garden! We are delighted to have received your excellent rating and to know that you had a great stay with us! We look forward to welcoming you back to our hotel the next time you return to London.

10/10 Fremragende

Lynn

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff responded immediately after I emailed them that I thought I had left an item behind in my room. They found the item and offered a couple options for restoring it to me. They were always helpful and polite during our email and phone exchanges. I am extremely grateful that due to their gracious help my left behind item will be mailed to me shortly.
Overnattede 4 nætter i april 2024
Svar fra Brendan, Duty Manager den 1. maj 2024
Dear Lynn,Thank you for choosing The Resident Covent Garden and for taking the time to share your excellent rating and wonderful feedback with us!I'm delighted to see that our team provided exceptional service and assistance during your recent stay. Ensuring that our Residents feel supported and well taken care of is our priority, and I am thrilled that our team responded quickly and professionally to your inquiry about your left-behind item.Your kind words about our team's helpfulness and politeness mean a lot, and I will be sure to share your feedback with everyone! We're grateful for the opportunity to assist you and ensure that your experience with us was positive and stress-free.Lynn, the next time you return to London, we hope to be able to see you again! We would love to have the opportunity to welcome you back to The Resident Covent Garden for another wonderful stay!

10/10 Fremragende

Alexis X

Rejste med familie
Very nice room! All clean and awesome staff!
Overnattede 3 nætter i april 2024
Svar fra Brendan, Duty Manager den 28. apr. 2024
Dear Alexis,Thank you for choosing us at The Resident Covent Garden and for sharing your excellent rating and feedback. I'm delighted to hear that you had a wonderful experience during your stay with us!I am extremely pleased that you found your room to be very nice and clean. Our top housekeeping team works hard to supply spotless rooms, and I am so glad to know that their work is noticed and appreciated! Additionally, our team takes great pride in providing excellent service, and we're thrilled that we made an excellent impression on you.Alexis, your kind words mean a lot to us. We look forward to have the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Fremragende

Stuart

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Amazing showers. Super quiet. Comfy beds
Overnattede 4 nætter i april 2024
Svar fra Brendan, Duty Manager den 28. apr. 2024
Dear Stuart,Thank you for choosing The Resident Covent Garden and for sharing your perfect rating and feedback with us!I agree, our central location in Covent Garden is perfectly located in the heart of London. It is a highlight for our Residents, and we're pleased that it contributed positively to your visit. Being situated in such a prime location means our Residents have easy access to the top attractions and amenities in London!I'm also thrilled to know that you enjoyed our amazing showers, quiet environment and comfy beds. Our windows are all triple-glazed to minimise all noise in the room, and our showers are the highlight of the bathroom - simply incredible!Stuart, thank you once again for your kind words and excellent feedback. We look forward to having the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Fremragende

peggy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There are no words adequate enough to describe how amazing this hotel and its staff was. They epitomize hospitality and I will return soon🙏
Overnattede 4 nætter i april 2024
Svar fra Brendan, Duty Manager den 28. apr. 2024
Dear Peggy,Thank you for choosing us at The Resident Covent Garden for your recent trip to London! I would also like to thank you for taking the time to share your wonderful feedback with us. I am thrilled to see that you had an fantastic experience during your stay!It is amongst our top priorities to provide exceptional service and create memorable experiences for our Residents, and I'm delighted that our team exceeded expectations! I will be sure to share your lovely comments with every member of our team and they will be overjoyed to hear your words.Peggy, we look forward to you returning to London! All of us at The Resident Covent Garden can't wait to host you again for another excellent stay!

10/10 Fremragende

Nataliia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love 💕
Overnattede 2 nætter i april 2024
Svar fra Brendan, Duty Manager den 28. apr. 2024
Dear Nataliia,Thank you for choosing The Resident Covent Garden for your recent trip to London and for sharing your perfect rating with us. I am delighted to hear that you had a lovely experience during your stay! I am thrilled to know that you loved your time with us. We hope to be able to welcome you again the next time you return to London for another excellent stay!

8/10 Udmærket

Darren

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was convenient to all our needs.
Overnattede 2 nætter i april 2024
Svar fra Tommy - Reception Team den 20. apr. 2024
Dear Darren, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. We hope to see you again in the future.

10/10 Fremragende

Elizabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved it!
Overnattede 2 nætter i april 2024
Svar fra Tommy - Reception Team den 20. apr. 2024
Dear Elizabeth, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. As you have noted. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. We hope to see you again in the future.

10/10 Fremragende

Frank

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fantastic location, staff, and room. It was really quiet, the bed was great, and the shower is great. Would absolutely stay here again.
Overnattede 4 nætter i april 2024
Svar fra Brendan, Duty Manager den 9. apr. 2024
Dear Frank,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London and for taking the time to share your positive comments with us! I am delighted to see that you had a fantastic experience during your time with us and that you found your overall stay to be excellent.Ensuring a peaceful and comfortable stay for our Residents is any hotel's top priority, and I'm thrilled to see that you found your room to be quiet and the bed comfortable. Despite being in the middle of downtown London, our windows are triple-glazed! As you discovered, even our rooms on the lower levels and facing the street have very little noise coming in from the outside. I also agree that our showers are excellent, I wish I had one in my house! Frank, thank you for your recommendation! We are glad to see that you would return to stay with us the next time you return to London, and we are looking forward to seeing you again soon for another fantastic stay!

10/10 Fremragende

James

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location to restaurants, coffee shops, sites, underground.
Overnattede 4 nætter i april 2024
Svar fra Brendan, Duty Manager den 6. apr. 2024
Dear James,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London. We greatly appreciate you taking the time to share your positive feedback! I'm delighted to see that you found our hotel's location to be convenient for exploring the vibrant surroundings of Covent Garden.Being situated in such a central location means that our Residents have easy access to an abundance of restaurants, coffee shops, and popular attractions in the area. Additionally, our proximity to four London Underground stations ensures ease of travel around London, allowing you to make the most of your visit to the city.James, we appreciate your recommendation and would love to see you again the next time your return to London for another excellent stay!

10/10 Fremragende

Olivier

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bel hôtel, très propre, bien situé. Beaucoup de choses se font à pied, sinon, métro tout près. Un petit frigo et un micro-ondes dans la chambre, c'est apprécié. Une mention pour le personnel professionnel!
Overnattede 4 nætter i marts 2024
Svar fra Brendan, Duty Manager den 5. apr. 2024
Cher Olivier,Merci d'avoir séjourné avec nous au Resident Covent Garden et d'avoir pris le temps de partager votre note exceptionnelle et votre expérience positive dans notre hôtel ! Nous sommes ravis d'apprendre que vous avez trouvé le Resident Covent Garden beau, propre et bien situé. C'est merveilleux que vous ayez apprécié la commodité de pouvoir explorer de nombreuses attractions à pied et d'avoir le métro à proximité pour une exploration plus approfondie.Nous sommes heureux que vous ayez trouvé les équipements de votre chambre, tels que le petit réfrigérateur et le four micro-ondes, utiles et appréciés. Fournir ces commodités fait partie de notre engagement à garantir à nos résidents un séjour confortable et pratique.De plus, nous sommes ravis que vous ayez trouvé notre équipe professionnelle. Fournir un service exceptionnel est une priorité absolue pour nous et nous sommes ravis que notre équipe ait dépassé vos attentes.Merci encore pour votre belle critique et nous sommes impatients de vous accueillir à nouveau au Resident Covent Garden dans le futur !

10/10 Fremragende

Neal

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location, staff assistance
Overnattede 3 nætter i marts 2024
Svar fra Eva Rodriguez den 4. apr. 2024
Dear Neal,Thank you very much for sharing your thoughts with us!We are thrilled that you have found your location convenient for your plans in London.Hopefully you could enjoy of the many London attractions that are walking distance from our property.Neal, our team appreciates that you have chosen us for your last stay in London and we would love to have the opportunity of welcoming you back!Kindly,Eva RodriguezReception team.

10/10 Fremragende

SHANNON, NOBLESVILLE

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
From the moment we booked, checked in, and enjoyed our stay with The Resident Covent Garden…perfection. The friends (staff) who made our stay unbelievably comfortable and welcoming are the most professional, friendly, and cannot be matched. The location is the best. Covent Garden is the most fun area with so much to do. We will be back!
Overnattede 4 nætter i marts 2024
Svar fra Eva Rodriguez den 4. apr. 2024
Dear Shannon,Thank you very much for sharing your your experience with us.We are delighted that you have enjoyed your time with us!! It is lovely to learn that you found our location convenient for your needs and we hope that you have enjoyed of the multiple attractions that we have within walking distance.Our reception team really appreciates your kind words!! We always give our very best to make sure that you have an amazing time.Very looking forward to welcoming you back next time you come to London!!Kindly,Eva Rodriguez.Reception team.

10/10 Fremragende

Daniel, Hialeah

Rejste med familie, Rejste med partner, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff at the front dest were so professional and go beyond, we were celebrating my daughter's 15 birthday and they had something special prepared for her in our room. Thank you so much for your kindness.
Overnattede 3 nætter i marts 2024
Svar fra Brendan, Duty Manager den 26. mar. 2024
Dear Daniel,Thank you for choosing to celebrate your daughter's quinceañera with us at The Resident Covent Garden, and for taking the time to share your wonderful feedback. I'm thrilled to see that our team provided you with exceptional service and made your daughter's 15th birthday celebration extra special!It warms my heart to know that our efforts to make your stay a special one were appreciated and that we could contribute to making your daughter's birthday memorable. Your kind words will be shared with our entire team as recognition of their professionalism, kindness and hospitality.I'm delighted that you chose to celebrate this special occasion with us, and we hope that your daughter had a fantastic birthday experience. Daniel, the next time you return to London, we hope to be able to see you again for another fantastic stay!

10/10 Fremragende

Olatunde, Richmond

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were great. They catered to our needs with small kids. The location is 2mins away from everything Covent garden has to offer and bus and underground routes.
Overnattede 3 nætter i marts 2024
Svar fra Tommy - Reception Team den 25. mar. 2024
Dear Olatunde, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. As you have noted. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to see you again for your next future stay.

10/10 Fremragende

Brandon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was incredibly friendly and helpful with all my questions and concerns. Convenient location to the Strand
Overnattede 1 nat i marts 2024
Svar fra Brendan, Duty Manager den 19. mar. 2024
Dear Brandon,Thank you for choosing to stay with us at The Resident Covent Garden during your recent trip to London! We are delighted to receive your rating and see your positive feedback about your stay.I am heartened to see that you found our team extremely friendly and helpful. One of our top priorities is to provide exceptional service and to ensure that our guests have a comfortable and memorable stay, and I'm delighted to see that we have succeeded in our goal.I am also glad that you found our location convenient, right along The Strand. We are within walking distance of four London Underground stations and many bus stops, allowing our Residents complete access to our bustling city!Brandon, the next time you return to London, we would love to see you again! We look forward to the pleasure of welcoming you back to The Resident Covent Garden for another enjoyable stay.

10/10 Fremragende

Daniel

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, friendly staff, would highly recommend this hotel.
Overnattede 3 nætter i marts 2024
Svar fra Brendan, Duty Manager den 13. mar. 2024
Dear Daniel,Thank you for choosing us at The Resident Covent Garden and for taking the time to share your experience with us! We appreciate your wonderful feedback about your stay.I'm delighted to see that you enjoyed our fantastically-central location and found our lovely team friendly. It warms my heart that you enjoyed your stay with us so much that you would recommend us to others. We are delighted to have met your expectations!Daniel, we look forward to the pleasure of welcoming you back to The Resident Covent Garden for another fantastic stay!

10/10 Fremragende

Kevin

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, hotel was clean and well groomed. The hotel staff were all incredibly friendly and efficient all
Overnattede 1 nat i marts 2024
Svar fra Joel Abaquin den 8. mar. 2024
Dear Kevin,Thank you so much for your review and feedback. We are delighted to know that you have had a fabulous stay at our hotel. As you have mentioned. The Resident Covent Garden is located at the heart of London. There are many restaurants, bars, theatres, attractions, etc. All within 5 to 20 minutes of walking distance from the hotel. Thank you for the positive note on our team members. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to welcome you again for your next future stay.Kind Regards,Joel - Reception Team

10/10 Fremragende

Magda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was an amazing experience! The staff the location Amazing!
Overnattede 1 nat i marts 2024
Svar fra Joel Abaquin den 8. mar. 2024
Dear Magda,Thank you so much for your review and feedback. We are delighted to know that you have had a fabulous stay at our hotel. As you have mentioned. The Resident Covent Garden is located at the heart of London. There are many restaurants, bars, theatres, attractions, etc. All within 5 to 20 minutes of walking distance from the hotel. Thank you for the positive note on our team members. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to welcome you again for your next future stay.Kind Regards,Joel - Reception Team

10/10 Fremragende

Kaori

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
ロンドンの中心地にあり地下鉄やバスもすぐ利用でき立地も最高です。ホテルは清潔で部屋はコンパクトに必要なものヘアドライヤー、電子レンジ、浄水器、アイロンが揃っていて、とても居心地がよかったです。そして何よりもスタッフが親切なこと、到着した時にもらったWelcomeCardが手書きでイラストまで描いてあったのです!感激して持って帰りました。本当におすすめのホテルです!
Overnattede 3 nætter i februar 2024
Svar fra Tommy - Reception Team den 5. mar. 2024
親愛なるKaori、親切なレビューとフィードバックをありがとう。 ホテルの清掃が行き届いており、設備も整っていると感じていただけて大変嬉しく思います。 私たちのハウスキーピングは、お部屋がお客様の標準に保たれるよう常に熱心に取り組んでいます。 ホテル内にはバーやレストランの施設はございません。 近隣にはたくさんのホテルがあり、すべてホテルから徒歩5〜10分以内にあります。 当社のチームメンバーはこの分野に精通しており、推奨事項について喜んでお手伝いいたします。 ただし、地元のコーヒーショップの1つと提携しています。 オプションで朝食をお部屋まで配達するサービスをご利用いただけます。 朝食メニューの注文は到着時に提供されるか、後でリクエストされます。 毎晩18時から19時まではイブニングドリンクもご用意しております。 無料のプロセッコ、赤、白ワインを見逃す人はいません。 窓は三重ガラスになっており、外からの騒音はほとんど遮断されます。 快適にお休みいただけたとのこと、誠にありがとうございます。 ザ レジデント コベント ガーデンにご宿泊いただきありがとうございます。またのお越しをお待ちしております。

10/10 Fremragende

Shani

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had a wonderful stay at this property. The staff were fabulous and went the extra mile for guests. You can tell that it is under great management and they care about customer service. We loved the free happy hour of bubbles and wine - this was a lovely touch for guests. The hotel felt luxurious on all levels and surprisingly we did not hear any street noise or disturbance. Thank you for a wonderful stay, we will be back.
Overnattede 1 nat i februar 2024
Svar fra Brendan, Duty Manager den 2. mar. 2024
Dear Shani,Thank you for choosing to stay with us at The Resident Covent Garden and for your perfect rating and your wonderful feedback about your stay!I am heartened to see that you had a fabulous experience with our team and that they went the extra mile for you. Providing exceptional service and ensuring our Residents are cared for are our top priorities, and I'm thrilled that we exceeded your expectations!I'm delighted that you enjoyed our evening drinks where we serve complimentary glasses of wine and prosecco – we agree that it's a lovely touch for our Residents. Your compliments about the hotel feeling luxurious on all levels are truly appreciated by all the team.Shani, I am pleased to see that you plan on returning to stay with us! We look forward to the pleasure of welcoming you back to The Resident Covent Garden for another wonderful stay!

10/10 Fremragende

Svetlana, Vancouver

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like everything about this hotel: location very convenient, room is small, but cozy and comfortable, good amenities and comfortable bed. Staff and service just perfect! I would recommend this hotel to everyone!
Overnattede 4 nætter i februar 2024
Svar fra Brendan, Duty Manager den 1. mar. 2024
Dear Svetlana,Thank you for choosing to stay with us at The Resident Covent Garden! I am delighted to see your wonderful review and excellent rating!I am very pleased to see that you liked everything about The Resident Covent Garden. To know that you found our location very convenient, your room cosy and comfortable and the amenities satisfactory is to know that we have done our job! I'm especially pleased that you had a positive experience with our team and service, and we appreciate your recommendation to your friends and family. Our maintenance team member Oleg enjoyed speaking with you during your stay with us!Svetlana, the next time your return to London, we would love to have the opportunity to host you again! We look forward to welcoming you back to The Resident Covent Garden for another excellent stay!

10/10 Fremragende

Anthony

Overnattede 1 nat i februar 2024
Svar fra Joel Abaquin den 29. feb. 2024
Dear Anthony,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London. I am delighted to see your perfect score. Thank you for letting us know you had a fantastic stay, and we hope to see you again the next time you visit London!

8/10 Udmærket

Maureen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice place to stay
The hotel was nice. Good location and the staff were very friendly. We were able to check in early which was nice after a long flight. Room was spacious enough and pretty modern. Housekeeping would be my only complaint. Our shower was out of soap and we thought it would be refilled when housekeeping came, but we ended up having to ask at the desk. We also ran out of the hand soap for the sink, which was also never refilled. We ended up just using the soap dispenser from the shower until we left. I would have expected that those were checked each day to ensure guests had enough. Other than that, I would definitely recommend.
Overnattede 4 nætter i februar 2024
Svar fra Eva Rodriguez den 25. feb. 2024
Dear Maureen,Thank you very much for your last stay at The Resident Covent Garden.We are very happy that the reception team reached your expectations and provided you with an excellent service.It is lovely to learn that the location of our property was ideal for you plans in London :)Maureen, we do really appreciate that you have brought to our attention that you had run out of soap in you room and it was not refilled when housekeeping team serviced your room.We do apologise for the inconveniences that it caused you and we make housekeeping supervisor aware about your feedback so she can take action and be on top of it.To provide high standards is one of our priorities and we will continue working hard to keep improving.Thank you for your comment :)We hope to have the opportunity of welcoming you in the future!Warmly,Eva Rodriguez.Reception team.

10/10 Fremragende

Kathryn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i februar 2024
Svar fra Brendan, Duty Manager den 23. feb. 2024
Dear Kathryn,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London. I am delighted to see your perfect score. Thank you for letting us know you had a fantastic stay, and we hope to see you again the next time you visit London!

10/10 Fremragende

PARK

Overnattede 7 nætter i februar 2024
Svar fra Eva Rodriguez. den 21. feb. 2024
Dear Park,Thank you very much for sharing your experience with us!We are delighted to learn that you had such a nice time at The Resident Covent Garden and that we have reached your expectations.We hope that you found your location convenient and that your room had everything you needed to have a pleasant stay.We hope to have the opportunity of welcoming you in the future!Kindly,Eva Rodriguez.Reception team.

10/10 Fremragende

Catherine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely staff, rooms , decor, bathrooms, and extremely comfy beds!
Overnattede 3 nætter i februar 2024
Svar fra Brendan, Duty Manager den 14. feb. 2024
Dear Catherine,Thank you for choosing The Resident Covent Garden for your recent trip to London and for your perfect rating! We appreciate your positive feedback about our lovely team, rooms, décor, bathrooms and comfy beds.Ensuring our Residents have a comfortable and enjoyable stay is a top priority for us, and I'm delighted to hear that we met your expectations.Should your travels ever bring you back to our wonderful city, we would be honoured to have the opportunity to welcome you again for another fantastic stay!

10/10 Fremragende

Pedro Jorge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2024
Svar fra Eva Rodriguez den 13. feb. 2024
Dear Pedro,Thank you very much for your last stay and for taking the time for rating us!We are thrilled to learn that you had a great stay with us and we really hope to have the opportunity of welcoming you back in the future :)Warmly,Eva Rodriguez.Reception team.

10/10 Fremragende

SeongMin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
clean, kind and safe
Overnattede 4 nætter i februar 2024
Svar fra Patricia den 11. feb. 2024
Dear SeongMin,Thank you very much for taking the time to share this great review. I could not be happier to read that you found everything clean and that you felt safe during your stay with us. I do hope we will have the opportunity to welcome you back soon.Kind regards,Patricia

10/10 Fremragende

Keeley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
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Overnattede 1 nat i februar 2024
Svar fra Brendan, Duty Manager den 10. feb. 2024
Dear Keeley, Thank you for staying at The Resident Covent Garden for your recent trip to London and for taking the time to leave us a review! It was a pleasure having you stay with us .The next time you return to London, we are eager to be able to host you again for another wonderful stay!

10/10 Fremragende

Mattias

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Brendan, Duty Manager den 10. feb. 2024
Dear Mattias,Thank you for staying with us at The Resident Covent Garden for your recent trip to London! It was a pleasure having you and your family stay with us. I am delighted to see that you had an excellent stay with us.The next time you return to London, we would be delighted to be able to host you again for another fantastic stay!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent hotel in covent garden
Very friendly staff, comfortable room, everything spotlessly clean .. will definitely stay again.
Overnattede 3 nætter i februar 2024
Svar fra Brendan, Duty Manager den 10. feb. 2024
Dear Resident,Thank you for choosing The Resident Covent Garden for your recent trip to London and for taking the time to share your excellent experience with us.It's wonderful to see that you found our team very friendly, the room comfortable, and everything spotlessly clean. These are, of course, our top priorities, and I will pass on your kind words to all involved in making your stay with us so enjoyable!The next time you return to London, we would love to see you again! We would relish having the opportunity to welcome you back to The Resident Covent Garden for another fantastic stay!