Hoteller nær Kaan Luum Lagune

"Pool enjoyable, staff friendly, service great"

"Nothing horrible to say but I enjoyed my stay here I was in and out really because that’s what these types of rooms are made for if you want a room where you stay in the room all day get a resort."

"The experience was amazing and our Host Rebecca enhanced our stay by being so nice and welcoming. The breakfast she made was made with love, I would highly recommend and will tell everyone we come across to stay here."

"Had a really good time at this property …it’s exactly what it was in the pictures and the host was very kind and communicative, pool was also very well maintained! Very enjoyable experience"

"I spent the most amazing 4 days are this beautiful hotel, loved having a private pool and an outdoor shower. Food at the restaurant was delicious and the service was great. Loved the communication with the concierge team. The whole experience was amazing. Would definitely visit again. Special acknowledgement to Carlos & Jonathan, they were the best."

"Vi havde et fuldstændigt vidunderligt ophold på Turquoise Tulum Hotel. Vi blev taget godt imod af Diego, der sørgede for, at vi blev opgraderet til et endnu bedre værelse end det, vi oprindeligt havde booket. Selve hotellet er fantastisk smukt indrettet og hyggeligt. Der er tre forskellige poolområder, og det føles derfor som om, at du har hele hotellet for dig selv. Vores værelse var helt nyt, kæmpe stort og med privat pool. Vi glæder os til at komme tilbage snart. "

"Very nice, spacious and clean apartment with the amenities one would expect. Lovely and large balcony. The pool area was great, but the sunbeds need cleaning. Decent small gym, but some machines were out of order. No room cleaning our entire stay, but I guess it could have been arranged had we asked. All in all a very nice and affordable stay."

"Truly enjoyed my stay. The front desk staff were amazing! They went above and beyond to make sure I had everything I needed and gave me some great recommendations. Will definitely be staying here again during my next visit."

"The place "

"Helt fantastisk hotel kommer helt sikkert igen."

"We came to Tulum for my daughter’s 20th birthday and we had a great time! The lighting was beautiful and dim when we arrived but we prefer brighter lights so we asked the host and he came and changed the light bulbs for us so that it would be brighter. Whenever we needed anything he was very prompt with great recommendations for everything. I would highly recommend!"

"quiet and cozy, decent wifi connection. they offer complimentary access to the beach"

"The house is beautiful, cozy, and even nicer than the photos. The bedrooms are spacious and comfortable, and the kitchen is fully equipped. All rooms have AC and ceiling fans, all working perfectly. The condominium is very safe, quiet, and peaceful, with good privacy despite the houses being close together. Waking up to birds singing in the morning was lovely. The concierge, Ludwig, was very attentive and friendly. On the downside, the location is very remote, with an unpaved dirt road. We...

"Vi havde nogle fantastiske dage på Alaya i Tulum. Selve hotellet, værelserne, maden og ikke mindst personalet var fantastisk 👋 Vi vil helt sikkert komme tilbage. Annette Denmark "