Hoteller nær Jefferson Davis-monumentet

"We love the Jefferson Hotel. The staff there is amazing and the room was everything we could want in a hotel room."

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"The hotel is very clean and accessible. Staff is excellent. "

"Great stay, clean rooms, great customer service. Food and atmosphere are great in the lobby. Good comfortable rooms."

"Silly and unprofessional check in. Very slow "

"Great experience "

"Nice rooms and staff"

"Clean rooms, amazing staff, great breakfast."

"Room was clean and stocked with supplies. The breakfast was delicious and reasonably priced for their buffet. We enjoyed the indoor pool! Thank you for a great stay. "

"Everything was good, a slightly tired room but it served our purpose well. No complaints about the hotel or staff "

"Very worn. Elevator and front dor out of order. Many rooms deemed unsafe (picture). Room without shower curtain and coffee cups. Not clean. Homeless people sleeping on the staircase. Seems like closing down? Price way too high for that quality!"

"Nice spot to stay in Richmond considering the price. Nothing fancy, but the room was clean and quiet with convenient parking right outside the door. I slept great and it wasn't far from my jobsite, can't complain!"

"We had a great experience staying at Pinball Pete’s place. Very clean, cozy, comfortable, with use of the kitchen and some food provided … and, of course, pinball! Our host also went above and beyond in helping us to resolve an unexpected issue. Hoping to stay there again in the future."

"Yes"

"Of course staff was courteous. Arrived on Sunday night around 8:30 pm and fridge was not cooling. Called front desk and they immediately got maintenance up there and he had to replace it with another. Very efficient indeed. No complaints whatsoever! "

"Clean room staff was extremely friendly "

"Love the room set up. Nice clean and classy."

"Yes, all of the above. The process for valet was not very secure "

"Beautiful with modernized rooms, everything came as advertised! Beautiful and well kept hotel also the front/Lobby staff customer service was exceptional!"

"Clean hotel and quiet - thank you for a restful night and delicious breakfast! "