Udvendig detalje
Tjek tilgængelighed

Anmeldelser af Jake's 58 Casino Hotel - Adult Only

3.5 out of 5
Jake's 58 Casino Hotel - Adult Only
3635 Express Dr N, Islandia, NY

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 440 af i alt 1034 anmeldelser" "
Bedømmelse på 8 − Udmærket. 267 af i alt 1034 anmeldelser" "
Bedømmelse på 6 − Okay. 152 af i alt 1034 anmeldelser" "
Bedømmelse på 4 − Dårligt. 76 af i alt 1034 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 99 af i alt 1034 anmeldelser" "

8,0/10

Rengøring

8,2/10

Service og personale

7,0/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Marvin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Is super clean great people
Overnattede 1 nat i maj 2024
Svar fra DG den 20. maj 2024
Thank you for your positive review. We are so glad to hear that you enjoyed your stay with us! We are looking forward to hosting your next stay in the near future.

8/10 Udmærket

Patrice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property is a little outdated. But it was pretty clean. The place definitely needs more entertainment I stayed on a Saturday night. There was no entertainment. They had a DJ THE night before. But nothing on a Saturday night. (The room) this was a solo trip, but I did get a double bed because it was cheaper. The mattress was very thin. One of the beds was very uncomfortable. I slept in the other bed. There’s no safe in the room. But the room was clean and comfortable other than the bed I managed with the opposite bed. (The restaurant) there is only one restaurant I ordered the rigatoni with the grilled chicken and I added shrimp. The grilled chicken was extremely dry. The shrimp was pretty good. The wine was OK. The service in the restaurant was OK. They really need to add more restaurants. The best part about my stay is that I did not lose any money. I actually wanted $250 so I walked out with the money that I came on my budget and I earned $250 which was very nice. I might try it again after they remodel the place which I heard they are about to do period. This was my third day.
Overnattede 1 nat i maj 2024
Svar fra DG den 20. maj 2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope to see you again soon!

10/10 Fremragende

Bruce

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place and the value was great… the staff was amazing and the cleanliness was outstanding.
Overnattede 1 nat i maj 2024
Svar fra DG den 19. maj 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

10/10 Fremragende

Maureen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
So impressed
Overnattede 1 nat i marts 2024
Svar fra DG den 19. maj 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

8/10 Udmærket

Jacqueline

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra DG den 12. maj 2024
Thank you for taking the time to share this positive review! We will make sure to share this with our team to let them know to keep up the amazing work and we hope you'll stop in again soon

10/10 Fremragende

Jeanette, Holtsville

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not enough parking especially handicap parking
Overnattede 1 nat i maj 2024
Svar fra DG den 20. maj 2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope to see you again soon!

10/10 Fremragende

michelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Casino was fun
Overnattede 1 nat i februar 2024
Svar fra Akua den 8. maj 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Fremragende

Kimberly, Rocky Point

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome place to stay. We will be back!! Security is on point and easy on the eyes too. ;)
Overnattede 3 nætter i maj 2024
Svar fra DG den 5. maj 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

2/10 Forfærdeligt

Lisa

Rejste med partner
Definitely ran down. Hotel rooms are dark & dirty, staff wasn’t the nicest. Very sketchy clientele, felt very unsafe in the casino and common areas. Hoping once they build the new casino it’s nicer and has a cleaner, safer vibe. Very disappointed in this stay/visit.
Overnattede 1 nat i maj 2024
Svar fra DG den 5. maj 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Fremragende

Joan

Synes godt om: Overnatningsstedets tilstand og faciliteter
Good coffee
Overnattede 1 nat i maj 2024
Svar fra DG den 6. maj 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

8/10 Udmærket

Helen

Rejste med partner
Synes godt om: Rengøring, service og personale
Property is a little dated, looking forward to the improvements they are making to the hotel. All staff were very friendly and helpful. I wasn't lucky at the casino LOL but it was fun and exciting environment. They should offer amenities for the hotel guests maybe separate entrance and parking. It was a little annoying to enter through regular entrance and show ID each time we entered back into the hotel.
Overnattede 1 nat i april 2024
Svar fra DG den 28. apr. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Fremragende

Wendy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I know the property is under renovation and its going to be even better than it is now. I cant wait for the renovations to be completed because what we really love is how close to home the hotel is for those last minute quick getaways.
Overnattede 1 nat i april 2024
Svar fra DG den 28. apr. 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

6/10 Okay

Georgiana

Rejste med partner
Synes godt om: Rengøring
They had only elevator working
Overnattede 3 nætter i april 2024
Svar fra DG den 28. apr. 2024
We are sorry to hear that you had a bad experience. We’re taking steps to fix the issue and appreciate your feedback.

8/10 Udmærket

Remsen

Synes godt om: Overnatningsstedets tilstand og faciliteter
Bar was short handed and when served were rude. Hotel was fine.
Overnattede 1 nat i april 2024
Svar fra Akua den 26. apr. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

6/10 Okay

Danielle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Showers were cold barely any hot water
Overnattede 2 nætter i april 2024
Svar fra DG den 25. apr. 2024
We are sorry to hear that you had a bad experience. We’re taking steps to fix the issue and appreciate your feedback.

6/10 Okay

Beth

Synes godt om: Rengøring, service og personale
Property is older & needs updating and surrounding area has unkept vacant lots and highway is right there.
Overnattede 1 nat i april 2024
Svar fra Akua den 24. apr. 2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope to see you again soon!

10/10 Fremragende

Eric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very accommodating
Overnattede 1 nat i april 2024
Svar fra DG den 21. apr. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

6/10 Okay

Donna

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 1 nat i april 2024
Svar fra DG den 21. apr. 2024
We are sorry to hear about your experience. We appreciate you reaching out and we are sorry to learn that our customer service has fallen short of the level you deserve.

6/10 Okay

Parker

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Parking is an issue in the weekends
Overnattede 1 nat i april 2024
Svar fra Akua den 20. apr. 2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope to see you again soon!

10/10 Fremragende

Mike

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra DG den 21. apr. 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

2/10 Forfærdeligt

Lauren

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was rude and place was filthy
Overnattede 1 nat i april 2024
Svar fra DG den 14. apr. 2024
We are sorry to hear about your experience. We appreciate you reaching out and we are sorry to learn that our customer service has fallen short of the level you deserve.

10/10 Fremragende

Ericka

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Akua den 10. apr. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Fremragende

Kristen

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Front desk staff were incredibly helpful and went above and beyond. The rooms need serious updating.
Overnattede 1 nat i april 2024
Svar fra DG den 7. apr. 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

10/10 Fremragende

Howard

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like that the room I got was spacious and the bed was comfortable and clean. Will visit again for a longer stay.
Overnattede 1 nat i april 2024
Svar fra DG den 5. apr. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon

8/10 Udmærket

Lorraine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had fun at Jake’s 58, celebrating our daughter’s birthday. The casino was what I expected based on photos. Our dinner in the on-site restaurant was good. Drinks in the casino were a little pricey. The room was basic & clean. Could use a bathroom update soon but we were fine.
Overnattede 1 nat i februar 2024
Svar fra DG den 5. apr. 2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon!

10/10 Fremragende

Jane

Rejste med familie
Synes godt om: Rengøring, service og personale
Great experience except room was cold. Maintenance did respond quickly and initially fixed the problem. It was indicated that we could be moved to another room. However, it was almost 1 am and we were checking out in a few hours. So we opted to stay where we were. The system stopped working again. Suggest this problem needs to be fixed.
Overnattede 2 nætter i marts 2024
Svar fra Akua den 3. apr. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Fremragende

Breanna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We enjoyed our stay very much
Overnattede 1 nat i marts 2024
Svar fra DG den 1. apr. 2024
Thank you for your positive review. We are so glad to hear that you enjoyed your stay with us! We are looking forward to hosting your next stay in the near future.

10/10 Fremragende

Feliciana

Overnattede 1 nat i marts 2024
Svar fra Akua den 19. apr. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Fremragende

Christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Akua den 28. mar. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

2/10 Forfærdeligt

Khushaldai

Overnattede 1 nat i februar 2024
Svar fra DG den 18. mar. 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Fremragende

Dianne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra DG den 18. mar. 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

10/10 Fremragende

kaitlyn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great little restauraunt and coffee bar downstairs very convienent. Casino was a great time, very clean.
Overnattede 3 nætter i marts 2024
Svar fra Akua den 12. mar. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Fremragende

Deborah

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very friendly
Overnattede 1 nat i marts 2024
Svar fra DG den 11. mar. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

6/10 Okay

Claudine

Rejste med familie, Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
No coffee in hotel room!!..Breakfast not that great!..
Overnattede 2 nætter i marts 2024
Svar fra DG den 11. mar. 2024
Thank you for bringing this to our attention. We’re sorry for the inconvenience, and we’ll share this feedback with the appropriate department to make sure this is an isolated issue.

10/10 Fremragende

Linda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful room staff was fantastic behind the bar behind the courtesy desk. A little bit of an attitude. Not much help but it's not going to stop me from coming back
Overnattede 1 nat i marts 2024
Svar fra DG den 11. mar. 2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope to see you again soon!

10/10 Fremragende

Linda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
truly love our run away from home for a night place at Jakes. Great staff..
Overnattede 1 nat i marts 2024
Svar fra Akua den 5. mar. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

6/10 Okay

Michael

Too small the casino and out dated rooms and bathroom
Overnattede 1 nat i februar 2024
Svar fra DG den 4. mar. 2024
We are sorry to hear that you had a bad experience. We’re taking steps to fix the issue and appreciate your feedback.

10/10 Fremragende

Jonathan, St. Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra DG den 29. feb. 2024
Thank you for taking the time to share this positive review! We will make sure to share this with our team to let them know to keep up the amazing work and we hope you'll stop in again soon.

4/10 Dårligt

Giannino

Overnattede 1 nat i februar 2024
Svar fra Akua den 20. mar. 2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon!

10/10 Fremragende

Wendy

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Enjoyed my overnight stay
Overnattede 1 nat i februar 2024
Svar fra DG den 24. feb. 2024
Thank you for your positive review. We are so glad to hear that you enjoyed your stay with us! We are looking forward to hosting your next stay in the near future.

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice comfortable place to get your slot machine gaming on!
Overnattede 1 nat i februar 2024
Svar fra DG den 22. feb. 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

10/10 Fremragende

timothy

Synes godt om: Service og personale
C
Overnattede 1 nat i februar 2024
Svar fra Akua den 20. feb. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Fremragende

Wendy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly service. Our room was clean and comfortable.
Overnattede 1 nat i februar 2024
Svar fra DG den 19. feb. 2024
Thank you for taking the time to share this positive review! We will make sure to share this with our team to let them know to keep up the amazing work and we hope you'll stop in again soon.

10/10 Fremragende

Timothy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really enjoyed my time here and would stay again
Overnattede 1 nat i februar 2024
Svar fra DG den 19. feb. 2024
Thank you for taking the time to share this positive review! We will make sure to share this with our team to let them know to keep up the amazing work and we hope you'll stop in again soon.

4/10 Dårligt

Xenia

Overnattede 1 nat i februar 2024
Svar fra Akua den 20. feb. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Akua den 20. feb. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

4/10 Dårligt

Brian

Not your typical casino hotel.
The bad… no ice machines, no drinks served in casino, the Bistro was supposed to be open till 3 am but it closed at 12 on a Saturday night. There was no entertainment. Room was decent and clean. Bed was comfy. Would not come back here and stay tho. I’ll stay with Mohegan Sun or Atlantic City.
Overnattede 1 nat i februar 2024
Svar fra DG den 19. feb. 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
From the time that I arrived in valet and customer service for reservations was top notch I enjoyed my stay at Jakes 58 Celebrating my birthday the bistro 58 my lunch and my dinner Service was excellent looking forward to the next stay
Overnattede 1 nat i februar 2024
Svar fra DG den 19. feb. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

10/10 Fremragende

Marie

Overnattede 1 nat i februar 2024
Svar fra Akua den 21. mar. 2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon!

10/10 Fremragende

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was very clean and spacious. Front desk service was a bit slow but was helpful. It takes very long to be serve at the only restaurant available on the compound.
Overnattede 1 nat i februar 2024
Svar fra DG den 19. feb. 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.