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Anmeldelser af RIHGA Royal Hotel Hiroshima

4 out of 5
RIHGA Royal Hotel Hiroshima
6-78 Motomachi, Naka-ku, Hiroshima, Hiroshima-ken

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 946 af i alt 1613 anmeldelser" "
Bedømmelse på 8 − Udmærket. 455 af i alt 1613 anmeldelser" "
Bedømmelse på 6 − Okay. 135 af i alt 1613 anmeldelser" "
Bedømmelse på 4 − Dårligt. 54 af i alt 1613 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 23 af i alt 1613 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

poul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel and fantastic view from room
Overnattede 2 nætter i februar 2024
Svar fra Customer Service Manager den 6. mar. 2024
Dear Poul,We would like to thank you for taking the time to leave us your valuable comments. We are delighted that the hotel, and the view were satisfactory. We will continue to strive to provide all of our guests with a most enjoyable stay. We hope we will have the chance to welcome you to the RIHGA Royal Hotel Hiroshima again in the future.Sincerely,

8/10 Udmærket

Kim Mærsk

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i november 2023

10/10 Fremragende

Fanny

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel tæt på det hele
Dejlig stor hotel, god service, meget komfortable. Det eneste er den stor pool kan ikke bruges uden booking og man kan ikke bruge den hvis man har tatoveringer så det skal man lige været opmærksom på.
View from the room
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Signe

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel, fantastisk udsigt og god morgenmad. Meget dyre svømmefaciliteter.
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super beliggende højhushotel
Glimrende hotel med rigtig god beliggenhed. Udsigten fra de høje etager er fremragende. Glimrende morgenmad og hotellet ligger sammen med et stormagasin og butikscenter. Få minutters gang både på gadeplan og via underjordisk shoppingområde til hovedlinjerne for sporvognene. 10 minutters gang til Fredsparken, Fæstningen og lige overfor ligger Hiroshima fine lille kunstmuseum.
Overnattede 4 nætter i november 2022

10/10 Fremragende

Michelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is incredibly luxurious and a short walk to Peace Memorial Park, shops, restaurants and transportation options. Our room was spacious, quiet and comfortable, and had a panoramic view. The included elaborate breakfast, also with wonderful views, was a wonderful surprise. The room was stocked with anything you could need, including skin-care products and little packaged sweets. The staff was friendly and professional. Taxis were lined up outside, making it especially easy to get back to the train station. We would stay here again and highly recommend it.
Overnattede 2 nætter i maj 2024
Svar fra Customer Service Manager den 26. maj 2024
Dear Michelle,Thank you for taking the time to leave us your valuable comments. We are delighted to hear that the location, the view, the size of the room, the staff and the facilities of our hotel were all satisfactory. All of our staff will continue to do everything we can to maintain the high levels of service and quality that all of our guests have come to expect. We look forward to welcoming you to the RIHGA Royal Hotel Hiroshima again in the future. Sincerely,

10/10 Fremragende

eri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Gilma, Corona

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really enjoyed the stay here
Overnattede 5 nætter i april 2024
Svar fra Customer Service Manager den 25. maj 2024
Dear Gilma,Thank you for taking the time to leave us your valuable comments. We are delighted that your stay with us was an enjoyable one. All of our staff will continue to do everything we can to provide all of our guests with a most comfortable and enjoyable stay. We hope we will have the chance to welcome you to the RIHGA Royal Hotel Hiroshima again in the future. Sincerely,

10/10 Fremragende

TJ

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
整体体验非常满意。酒店员工的服务非常出色，设施也很好。房间和公共区域的清洁程度非常令人满意，给人一种舒适的感觉。
Overnattede 1 nat i maj 2024

8/10 Udmærket

??

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
汚くはないけど、設備が古い。 アパホテルのように細部まで作り上げた方がいい。無駄のないように。
Overnattede 1 nat i maj 2024

10/10 Fremragende

Teppei

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Koichi

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
部屋からの眺めがめっちゃ良かった
Overnattede 1 nat i maj 2024

10/10 Fremragende

Diem

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely room with city view.
Overnattede 1 nat i maj 2024
Svar fra Customer Service Manager den 18. maj 2024
Dear Koichi,Thank you for taking the time to leave us your valuable comments. We are very happy to hear that the room, and the view were satisfactory. We will continue to do everything we can to provide all of our guess with a most comfortable stay. We hope we will have the chance to welcome you to the RIHGA Royal Hotel Hiroshima again in the future. Sincerely,

10/10 Fremragende

Charles

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff
Overnattede 2 nætter i maj 2024
Svar fra Customer Service Manager den 18. maj 2024
Dear Charles,Thank you for taking the time to leave us your valuable comments. We are glad to hear that you found our staff friendly. We will all continue to strive to be a hotel that provide all of our guests with a most enjoyable stay. We hope we will have the chance to welcome you to our hotel again in the future. Sincerely,

10/10 Fremragende

Chun Pang

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to popular attractions. Hotel is not new but it’s clean and tidy. Room size is bigger than other hotels in the same class.
Overnattede 3 nætter i maj 2024
Svar fra Customer Service Manager den 18. maj 2024
Dear Chun Pang,Thank you for taking the time to leave us your valuable comments. We are happy to hear that the location of the hotel, the size and cleanliness of the room were satisfactory. All of our staff will continue to do everything we can to provide all of our guests with a most enjoyable stay. We hope we will have the chance to welcome you to the RIHGA Royal Hotel Hiroshima again in the future. Sincerely,

10/10 Fremragende

Armando, Ajax

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is located in a quiet area and free from Tokyo traffic
Overnattede 2 nætter i maj 2024
Svar fra Customer Service Manager den 18. maj 2024
Dear Armando, Thank you for taking the time to leave us your valuable comments. We are pleased to hear that the location of the hotel was satisfactory. We hope we will have the chance to welcome you to the RIHGA Royal Hotel Hiroshima again in the future. Sincerely,

10/10 Fremragende

Antonio

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Large room, grand lobby, wide breakfast options
Overnattede 1 nat i maj 2024
Svar fra Customer Service Manager den 15. maj 2024
Dear Antonio,Thank you for taking the time to leave us your valuable comments. We are very happy to hear that the large room, the lobby and the variety of breakfast options were satisfactory. All of our staff will continue to do everything we can to maintain the high standards that all of our guests have come to expect. We hope we will have the chance to welcome you to the RIHGA Royal Hotel Hiroshima again in the future. Sincerely,

4/10 Dårligt

john

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms are very Dated. Beds are cheap and uncomfortable, the AC in our room did not work ( filter was visibly dirty and blocked airflow). Bathroom was very small as was the toilet.
Overnattede 2 nætter i maj 2024
Svar fra Customer Service Manager den 15. maj 2024
Dear John,Thank you for taking the time to leave us your valuable comments. We are sorry to hear that your stay with us did not meet your expectations. We thank you for the feedback on the beds, the AC, and the bathrooms. We will continue to use the feedback of our customers to improve our services., as all of our staff strive to provide our guests with a most comfortable stay. We wish you all the best in your future travels. Sincerely,

8/10 Udmærket

??

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
今回もとても便利に利用させていただきました。 少し気になったのは、隣室の物音？声が少しですが聞こえた事です。 まぁ、不快なものでは無かったのですが少しビックリしました。 築年数も経っているので、いたしかたないかも知れませんね。
Overnattede 1 nat i maj 2024

10/10 Fremragende

KAZUE

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
お部屋も広く清潔でしたし、外の景色もよかったです。 隣にホテルと直結した商業施設があるので食事や買い物に便利でした。 スタッフの方もとても丁寧な対応で気持ち良く過ごせました。
Overnattede 1 nat i maj 2024

6/10 Okay

???????

Rejste med familie
このクラスのホテルで客室にミネラルウォーターのサービスがないのは非常に珍しい。 ゴミのロス含めてある意味エコである。 一方で売店のドリンク類は非常に安価。
Overnattede 2 nætter i maj 2024

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location for visiting Hiroshima. Spacious rooms.
Overnattede 2 nætter i maj 2024
Svar fra Customer Service Manager den 10. maj 2024
Dear John,Thank you for taking the time to leave us your valuable comments. We are pleased that the location, and the rooms were satisfactory. We will continue to strive to provide all of our guests with a comfortable stay. We hope we will have the chance to welcome you to the RIHGA Royal Hotel Hiroshima again in the future. Sincerely,

6/10 Okay

natsuko

Overnattede 1 nat i marts 2024

10/10 Fremragende

HIROSHI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Maiko

Rejste med familie
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
市内観光にはとっても良い立地です。空港へのアクセスも隣にバスターミナル、原爆ドームや資料館も徒歩圏内、厳島神社へのアクセスも良いです。
Overnattede 2 nætter i maj 2024

6/10 Okay

Hiroko

Synes ikke om: Overnatningsstedets tilstand og faciliteter
備品(ティシュや水、コーヒー等)の備えが一流ホテルなのにビジネスホテル以下でした。
Overnattede 1 nat i maj 2024

10/10 Fremragende

??

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
サービス、案内、共に従業員の皆さんは丁寧で親切でした。 エレベーターに限り少し不満が。 稼働率が悪かったのか、いつもほぼ満員で客同士でのやり取りで気まずい思いをしたのが残念でした。
Overnattede 1 nat i maj 2024

8/10 Udmærket

Gaku

Overnattede 3 nætter i maj 2024

8/10 Udmærket

?

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
家族で滞在しました。 買い物等に便利でした。眺めも最高でした。
Overnattede 1 nat i maj 2024

8/10 Udmærket

Atsuhisa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
立地条件がよくとても便利。スタッフのサービスも申し分なし。
Overnattede 1 nat i maj 2024

8/10 Udmærket

Tomomi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
スタッフの方の対応が良かったです。さすが老舗のホテルで、落ち着いた雰囲気で部屋もきちんと清掃され気持ちよくゆっくりと過ごせました。交通の便もよくまた利用させていただきます。
Overnattede 1 nat i april 2024

10/10 Fremragende

Katsumi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
特に良かった点は観光スポットから非常に近いこと。
Overnattede 1 nat i maj 2024

10/10 Fremragende

Hunter

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I can not even begin to explain how much my group loved this place. We all wish that we had booked a longer stay in the area at this hotel. 10/10 stay. This is the prime location in Hiroshima as well as connected to a large shopping area. I definitely recommend staying here.
Overnattede 2 nætter i maj 2024
Svar fra Customer Service Manager den 4. maj 2024
Dear Hunter,First, thank you for taking the time to leave us your valuable comments. We are delighted that your stay with us was an enjoyable one. All of our staff will continue to do everything we can to maintain the high levels of service you have mentioned in your comments, and provide all of our guests with a most enjoyable stay. We hope we will have the chance to welcome you to the RIHGA Royal Hotel Hiroshima again in the future. Sincerely,

10/10 Fremragende

megumi

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
ホテルもサービスもスタッフさんも すごくよかったです！ 初めての広島旅行でしたが また来たいと思いました‼︎
Overnattede 1 nat i maj 2024

10/10 Fremragende

Ueda

Rejste med familie
食事や観光スポットへのアクセスがとても良く、大変満足でした。
Overnattede 1 nat i maj 2024

8/10 Udmærket

miki

Rejste med familie
別の部屋からの音が少し気になった
Overnattede 1 nat i april 2024

10/10 Fremragende

Consuelo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent locatio, very close to Hiroshima park,
Overnattede 4 nætter i april 2024
Svar fra Customer Service Manager den 30. apr. 2024
Dear Consuelo,Thank you for taking the time to leave us your valuable comments. We are delighted that the location of the hotel was satisfactory. All of our staff will continue to do everything we can to provide all of our guests with an enjoyable stay. We hope we will have the chance to welcome you to the RIHGA Royal Hotel Hiroshima again in the future. Sincerely,

10/10 Fremragende

Yasuyo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
綺麗で快適でした。 ロケーションもとてもよく 原爆ドームまだ歩いていけます。
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Laura

Overnattede 1 nat i april 2024

10/10 Fremragende

KOJI

Overnattede 1 nat i april 2024

10/10 Fremragende

Anna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gorgeous hotel and within walking distance to all the sights. We arrived early and they held our luggage for us until we were ready to check in later that afternoon
Overnattede 1 nat i april 2024
Svar fra Customer Service Manager den 24. apr. 2024
Dear Anna,Thank you for taking the time to leave us your valuable comments. We are glad to hear that your stay with us was an enjoyable one. We will continue to do everything we can to provide all of our guests with a most comfortable stay. We hope we will have the chance to welcome you to our hotel again in the future. Sincerely,

10/10 Fremragende

Zach

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved our stay here. The hotel was luxurious and immaculate. Staff was super helpful and the room was enormous. Perfectly walkable to many of the major sites and only 10 minutes away from the train station. We intend to return to Hiroshima and definitely plan to stay here again.
Overnattede 1 nat i april 2024
Svar fra Customer Service Manager den 24. apr. 2024
Dear Zach,Thank you for taking the time to leave us your valuable comments. We are delighted that your stay with us was an enjoyable one, and pleased that the service provide by our staff was satisfactory. All of our staff will continue to strive to maintain all of the levels of service and quality that all of our guests have come to expect. We hope we will have the chance to welcome you to the RIHGA Royal Hotel Hiroshima again in the future. Sincerely,

8/10 Udmærket

Wendy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Our rooms had a lovely view towards Hiroshima Castle. The bathrooms could use a reno; tile is dated and looks worn. The hotel is within walking distance of the Atomic Bomb dome, the Peace museum, Hiroshima Castle, and the museum of Art. The ferry terminal to Miyajima Island is also close by.
Overnattede 1 nat i april 2024
Svar fra Customer Service Manager den 17. apr. 2024
Dear Wendy,First, thank you for taking the time to leave us your valuable comments. We are happy to hear that the location of the hotel, and the view were satisfactory. Thank you for the feedback on the decor in the bathrooms. We will continue to do everything we can to provide our guests with a comfortable stay. We hope we will have the chance to welcome you to our hotel again in the future. Sincerely,

6/10 Okay

Monika

Rejste i en gruppe
Synes godt om: Service og personale
Great location. Hiroshima castle and Atomic bomb dome and museum are a 5 minute walk from hotel. Lobby of hotel looks impressive but rooms and bathroom very dated. We were on the 22nd floor and had a wonderful view facing the castle.
Overnattede 1 nat i april 2024
Svar fra Customer Service Manager den 17. apr. 2024
Dear Monika,Thank you for taking the time to leave us your valuable comments. We are pleased that the location of the hotel, and the view from the room were satisfactory. Thank you for the feedback on the decor in the rooms. We will continue to strive to do everything we can to provide all of our guests with a most enjoyable stay. We hope we will have the chance to welcome you to our hotel again in the future. Sincerely,

10/10 Fremragende

Onji

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
フロントやレストラン等のスタッフの方、とてもフレンドリーで堅苦し過ぎず感じ良くて楽しいホテルライフを過ごさせていただきました。
Overnattede 2 nætter i april 2024

10/10 Fremragende

Minoru

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
また行きたいです。
Overnattede 2 nætter i marts 2024

10/10 Fremragende

ameda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

6/10 Okay

Mariana

Synes godt om: Rengøring
Synes ikke om: Service og personale
Staff including front desk didn't speak English, although they tried to be helpful. The interior was very dated but everything was clean and worked. It definitely wasn't a 4-star hotel and service.
Overnattede 3 nætter i april 2024
Svar fra Customer Service Manager den 17. apr. 2024
Dear Mariana,Thank you for taking the time to leave us your valuable comments. We regret that your stay with us was not an enjoyable one. Thank you for the feedback on the check in process, and the decor of the hotel. We will continue to do all that we can to provide all of our guests with a most comfortable stay. We wish you all the best in your future travels. Sincerely,

10/10 Fremragende

saori, owariasahictyi sanngo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Takashi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
スタッフ、施設、立地など全てにおいて最高のホテルでした。 今回の旅行でホテルを三か所利用しましたが、特にホテルスタッフの親切・丁寧さ、また他の宿泊者（全く面識のない方々）のマナーの良さなど素晴らしいと思います。
Overnattede 1 nat i marts 2024