Hoteller i Heath and Reach

"The rooms on the property are tiny, they look bigger in the pictures! The rooms are dated & dirty. I'm not sure we were actually clean after getting showered. The floor was gritty under foot and there were other people's hair all over the bathroom floor. There were a lot of mixed messages as well. When booking its advised that you can check in from 3 but check in forms we received implied you can't check in before 5. Breakfast was another mix of messages with staff not being clear either....

"Rigtig dejlig , imødekommende og hjælpsom personalet . Værelset var fint med alt man behøvede . Dog vanvittig koldt, dette til trods for at radiator og håndklæde tørre stod på Max . "

"Personalet var søde og imødekommende og vores hund blev budt kærligt velkommen"

"Dejligt sted, med god service og et pænt menukort. Især morgenmad og servicen der var fremragende."

"Gangarealerne var ikke rene, manglende ventilations muligheder på værelset, ingen varme på badeværelset (iskoldt gulv og rum) "

"Pleasant hotel with easy connection to central London. Room was kept very clean and staff was alway helpful. "

"Staff were fantastic. We had to get moved out of our first room due to bad sewer smell from bathroom. The second room was dated, dilapidated. Shower door handle loose, rain shower head broken and sprayed everywhere. Cracked tiles on the step to the bathroom. Stain on carpet under desk, bed was so uncomfortable, it was like a mattress that most would throw out. Not sure why more money isn’t being spent on the “servant quarters” bedrooms as this place had a great reputation. Maybe some of the...

"Well located, next to restaurants Clean and spacious "

"Super internet. Hovedpuderne hårde som sten. Der var flere hovedpuder at tage af, men de var ens. Der lå et sort, langt hår på badeværelset, da vi ankom. Øv. Meget lydt på gangene, og børn både løb og skreg på gangen til meget sent. Vi kom fra et andet hotel, som var fuldstændig stille, og hvor der i øvrigt blev opfordret aktivt til, at man er stille på gangene. Restauranten ligeledes enormt lydt. Der blev selvsagt skramlet meget service, men glasloftet hjalp ikke på det."

"Ok, room but has the appearance of have being used. Heating was done by an old electrical heater as the radiator didn't function. "

"Sehr malerisch mit netten Gastgebern"