Lobby
Tjek tilgængelighed

Anmeldelser af Riad Fès - Relais & Châteaux

5 out of 5
Riad Fès - Relais & Châteaux
5 Derb Ben Slimane Zerbtana, Fes

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 164 af i alt 215 anmeldelser" "
Bedømmelse på 8 − Udmærket. 28 af i alt 215 anmeldelser" "
Bedømmelse på 6 − Okay. 13 af i alt 215 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 215 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 215 anmeldelser" "

9,6/10

Rengøring

9,2/10

Service og personale

9,6/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Julie

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
This property IS beautiful. However, due to our status with Expedia, we should have been offered a room upgrade. The one we were in was dark and small. The worst part by far, was the fact that there was no alcohol being served. We picked this place because of the rooftop bar overlooking the city and due to Ramadan they wouldn’t even allow guests to drink (which was not an issue at any other hotel we stayed at in Morocco). I think for the price, this should have been told to us prior to check in because we would have opted to stay elsewhere. We had a few things organized through the hotel, everything was a half hour to an hour late. And getting here if you are driving is NOT easy. Google maps will tell you it can get right there but it is in a walking only zone. The chaos caused a lot of stress. I have been at other hotels where if this is the case they message you ahead of time with parking instructions and coordinate a time so that they can meet you to help with bags. The staff here WAS very helpful and friendly and we had no issues with them at all, they were lovely but this is just not the standards we expect from a Relais & Chateaux
Overnattede 2 nætter i april 2024

10/10 Fremragende

Jyoti

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing location in the medina that is easy to get back to after getting lost in the medina
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Riley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely beautiful and excellent service!
Overnattede 4 nætter i marts 2024

10/10 Fremragende

Diana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing Riad, service was impeccable. The road itself is architecturally beautiful. Good food
Overnattede 2 nætter i februar 2024

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was perfect. The room was beautiful, food was great and so was the service
Overnattede 2 nætter i februar 2024

10/10 Fremragende

RODOLFO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Angela

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was one of the best hotel experiences I’ve ever had. The facilities and the staff were exceptional. I will definitely come back.
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Angela

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a beautiful hotel consisting of three historic riads. It is very close to the Blue Gate of the Medina, making it easy to get to taxis and around Fes. The staff at Riad Fez were wonderful. I truly hope to return.
Overnattede 1 nat i januar 2024

4/10 Dårligt

Samar

Overnattede 2 nætter i december 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Incredible!
The stay at the hotel was incredible, we loved every minute. The facility is beautiful, the rooftop is fantastic, and my partner loved the pool! Would love to come back. My only complaint is that they DRAMATICALLY underestimated the time needed to get to the airport and the shuttle was late. It was a domestic flight I recommend they tell everyone to leave two hours before.
Overnattede 2 nætter i november 2023

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly Recommend
A gem of a hotel located in the medina of Fes. The dining staff is wonderful. Location is great. Rooms were very clean. Good breakfast and dinner, and lovely seating. The front desk staff could be more proactive and helpful as we had multiple communication issues with them, but overall our stay was very positive and would definitely recommend Riad Fes when visiting the city.
Overnattede 4 nætter i oktober 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The best place in Fes
Can’t say enough good things about Riad Fes. The property is beautifully decorated , the staff is attentive but not intrusive. Everything about the Riad is about a peaceful calm oasis right in the hustle bustle of the oldest Medina in the world. We can’t say enough good things about the staff at the reception, they were so welcoming even though we arrived much earlier than our check in time and generously offered us tea and pastries. The view from the rooftop bar is amazing and not to be missed especially at sunset. This is the by far the finest property to stay in Fes.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Christina

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room and the hotel Was spectacular.... However having to walk through an alleyway Was very scary... Our driver would walk us to our hotel through the alley. And the hotel staff was more than willing to walk us to where our driver was in the mornings..
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Happy story at the riad
I booked standard room and requested as I saw in the photo to have sunny twin room . When I arrived I took twin room but u fourtunately terrible room not sunny and dark in the lower floor . I asked for another room and was given this room but requested to add more money . I refused to pay and requested upgrade and it was approved free of charge . Jamal joyed was amazing to help us talking to the management
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Marc

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Le Riad est magnifique,bien placé, le personnel est efficace,souriant et adorable. La nourriture est délicieuse. 5 étoiles partout
Overnattede 3 nætter i september 2023

10/10 Fremragende

Ariana

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

geoffrey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stunning riad - great way to experience the atmosphere of the Medina
Overnattede 3 nætter i september 2023

8/10 Udmærket

Eric

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Très bel établissement, luxueux et bien situé. Bon rapport qualité/prix pour l'endroit. Le service était excellent pour certains membres du personnel (baggagiste, personnel du bar sur la terrasse) alors que d'autres étaient plutôt indifférents et peu attentionnés.
Overnattede 1 nat i september 2023

10/10 Fremragende

Olivier Bergeron

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super hôtel, les chambres sont super, les restos sont bien et l’emplacement est super !
Overnattede 3 nætter i september 2023

10/10 Fremragende

Jonathan

Overnattede 1 nat i august 2023

6/10 Okay

Yotam

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pretty nice hotel with some issues
No way to reach the hotel by car, but they do a good job of sending folks over to help with luggage. Location is great. Rooms are huge and hotel is beautiful. However... the restaurant is mediocre and overpriced. Breakfast is mediocre too. Our room had no windows, which wasn't great. And last, we left my daughter's handbag in the room when we checked out and hotel staff must have taken it home, since they claim they didn't find it (after numerous phone calls and emails that were ignored.
Overnattede 2 nætter i august 2023

10/10 Fremragende

Laurie

Overnattede 2 nætter i juli 2023

10/10 Fremragende

Herman

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2023

2/10 Forfærdeligt

Viviana

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Terrible experiencia. El aire acondicionado no funcionaba. Y las habitaciones son muy calientes! A las 3 am me tocó bajar a recepción porque nadie contestaba a qué me cambiaran de habitación y el recepcionista no estaba. Me pasaron a una habitación vieja olía feo y las sabanas estaban llenas de pelos. Pedí que me cambiaras y nunca funcionó el aire acondicionado en esta nueva. Terrible experiencia estuve viajando por todo marruecos y me quede en lugares más baratos pero 100 veces mejor calidad. No lo recomiendo. Termine acostándome 430 am hasta que pudieron solucionarme
Overnattede 1 nat i juli 2023

10/10 Fremragende

Mohammad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juni 2023

10/10 Fremragende

Martina, Washington

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Great Riad in the heart of the Medina. Quiet and spacious rooms with a beautiful setting. The bathrooms are large and clean and modern. The room had very little light to read, but it was not a big problem. The restaurant has great food and the staff is great, friendly and responsive. The breakfast was included and was super good with everything you could ask for. The spa is amazing and has great treatments and a hammam. Overall a fantastic stay.
Overnattede 3 nætter i juni 2023

10/10 Fremragende

n

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel in old medina Best hotel viewp
Overnattede 2 nætter i juni 2023

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Absolutely amazing! Stunningly beautiful property. Awesome staff! Friendly, helpful, and informative. Rooms are amazing!! Great dinner and breakfast was even better. Couldn’t ask for anything more. Highly, highly recommend!!

10/10 Fremragende

Stevie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2023

10/10 Fremragende

Domenico

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2023
Svar fra Riad Fès Team den 23. apr. 2023
Dear Domenico Thank you for taking the time to share your fantastic rating about your recent experience with us.We would love to have you stay with us again when you are next in the area! Regards

10/10 Fremragende

CINTIA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel magnífico!
Hotel magnífico. Luxo, requinte, atendimento exclusivo. Experiência imperdível! Um dos pontos alto de nossa viagem ao Marrocos! O roof top e sensacional!
Overnattede 2 nætter i april 2023
Svar fra Riad Fès Team den 23. apr. 2023
Dear CINTIA , Thank you for taking the time to share your fantastic rating about your recent experience with us. I'm so pleased to hear that you enjoyed your time with us and that our team members delivered exceptional service and hospitality. We would love to have you stay with us again when you are next in the area! Best regards.

10/10 Fremragende

Armand

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing
Overnattede 3 nætter i april 2023
Svar fra Riad Fès Team den 23. apr. 2023
Dear ARMAND Thank you for taking the time to share your fantastic rating about your recent experience with us. I'm so pleased to hear that you enjoyed your time with us. We would love to have you stay with us again when you are next in the area! Regards,

6/10 Okay

Michael, Madrid

Overnattede 2 nætter i april 2023

10/10 Fremragende

Rinalda

Overnattede 1 nat i marts 2023

10/10 Fremragende

jean noel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Au-delà de toutes les attentes
Superbe endroit , magnifique décoration élégante et raffinée. Bien situé dans la médina. Service impeccable, attentif et attentionné. Gentillesse et professionnalisme de l'ensemble du personnel. Une cuisine d'un raffinement oriental exceptionnel. Un moment rare. A chaudement recommander.
Overnattede 5 nætter i februar 2023
Svar fra Thomas E (GM) den 26. feb. 2023
Cher Jean NOEL, Merci beaucoup de nous avoir choisi et pour cette recommandation.Nous espérons vous accueillir a nouveau prochainement.Bien a vous, L’équipe du RIad Fes

10/10 Fremragende

Louis

Overnattede 3 nætter i februar 2023
Svar fra The RIAD FES Team den 7. mar. 2023
Thank you very much

10/10 Fremragende

AZADEH

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Everything here was perfect. Wish I could stay here longer.
Overnattede 1 nat i januar 2023
Svar fra Thomas and all Riad Fes Team den 2. feb. 2023
Dear AZADEH Thank you so much for your kind words. We hope to welcome you again soon

10/10 Fremragende

Emily

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very clean, comfortable and beautiful hotel with very helpful staff
Overnattede 4 nætter i januar 2023
Svar fra Thomas E (GM) den 24. jan. 2023
Dear Emily, Thank you very much to have you stay with us. Thank you for your appreciation of your time with us. We hope to welcome you again soon.

6/10 Okay

Lilia

Synes godt om: Rengøring
Upgrade it was nice, but shower didn’t work
Svar fra Thomas E (GM) den 22. dec. 2022
Dear Lilia, Thank you very much for your feedback. We will plan to chan the mixer of your suite to a more standard one, easier to use. We wish you all the best,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful experience
Spectacular venue- wonderful staff- lovely breakfast. Very memorable!
Overnattede 2 nætter i november 2022
Svar fra Thomas E (GM) den 8. dec. 2022
Thank you very much !

10/10 Fremragende

Zaira

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely gorgeous hotel. Incredible staff and service. Which we could of stayed more nites. Only minor inconvenience is that it is inside the Medina and have to walk with luggage to the hotel since no cars allowed. The front desk is great and have people to meet you to help with luggage.
Svar fra Thomas E (GM) den 29. nov. 2022
Dear Zaira, Thank you very much for the great review of our property, we are very pleased by your appreciation. I have forwarded your words to our Team and I am sure it is going to boost their motivation. We hope to serve you again soon and we wish you the best.

10/10 Fremragende

Garine

Overnattede 3 nætter i november 2022
Svar fra Thomas E (GM) den 24. nov. 2022
Thank you very much for the great score you give us.We hope to welcom you back another time.

10/10 Fremragende

RICARDO

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service . Beautiful property
Overnattede 1 nat i oktober 2022
Svar fra Thomas E (GM) den 30. okt. 2022
Thank you very muchWe hope to qwlcome you back again soonWe wish you the Best,

10/10 Fremragende

Tasha

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s an excellent property. The only concern I had is although the door locks once you enter the room, there is no deadbolt lock. There is a deadbolt but it’s not able to be used. I’m used to having the door lock By a deadbolt and it locking bc the person from the outside doesn’t have your key. However, if someone made a copy of my key (the card key to enter into the room I am staying in) someone could enter the room.
Overnattede 1 nat i oktober 2022
Svar fra Thomas E (GM) den 19. okt. 2022
Dear Tasha, Thank you very much for your feedback. We will work on the door locks systems of our rooms thanks to you. We are very happy that you had a good time with us and we look forward to welcoming you back soon.Very Best Regards,

10/10 Fremragende

Marina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2022

10/10 Fremragende

Rand

Overnattede 3 nætter i oktober 2022
Svar fra All Riad Fes Team den 11. okt. 2022
Dear Rand, Thank you very much for the great score you are giving us.We hope to serve you again in a near future.

10/10 Fremragende

cynthia maragni

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2022
Svar fra Riad Fes Team den 19. sep. 2022
Thank you so much. It was an honor and a pleasure to be at your service

10/10 Fremragende

Zuzanna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely place to stay. Wonderful hospitality.
Overnattede 3 nætter i september 2022
Svar fra Riad Fes Team den 19. sep. 2022
Thank you so much. It was an honor and a pleasure to be at your service

10/10 Fremragende

Safiyatou

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Riad chic élégant et confortable. Située en pleine médina a l abri du tumulte des rues avec une vue magnifique en rooftop. Personnel au petit soin.
Overnattede 1 nat i august 2022
Svar fra Thomas E (Directeur ) den 20. aug. 2022
Merci pour cette revue de votre séjour chez nous. Nous sommes ravis d'avoir su répondre a vos attentes et espérons vous accueillir a nouveau prochainement. Bien a vous,

10/10 Fremragende

Sergio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
El lugar es imponente, súper cómodo y con una terraza con gran vista a toda la medina. El restaurant es muy bueno y el servicio de spa también.
Overnattede 2 nætter i august 2022
Svar fra Riad Fes den 10. aug. 2022
Thank you very much for your feedback and we hope to welcome you again soon in our property.