Reception
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Anmeldelser af White Hart, Exeter by Marston's Inns

3 out of 5
White Hart, Exeter by Marston's Inns
66 South Street, Exeter, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 391 af i alt 887 anmeldelser" "
Bedømmelse på 8 − Udmærket. 343 af i alt 887 anmeldelser" "
Bedømmelse på 6 − Okay. 104 af i alt 887 anmeldelser" "
Bedømmelse på 4 − Dårligt. 33 af i alt 887 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 887 anmeldelser" "

8,6/10

Rengøring

9,0/10

Service og personale

7,8/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

JørgenKr., Køge, DK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hyggeligt, centralt beliggende. God "gyde"
Hyggeligt, centralt beliggende. God "gyde mellem hotel og pub/restaurant. Fri privat parkering en lettelse.
Overnattede 2 nætter i juli 2018
Svar fra Janina den 29. aug. 2018
Thank you very much for your positive feedback, we hope to see you again soon.

6/10 Okay

JAMES

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Thought the breakfast range was poor. Had to pay extra for beverages and no options for cereal, fruits etc. as a starter. Also understaffed. Went to use the lift one morning to be told by maintenance man that I would have to use the stairs to the 4th floor. I’m 76 years old and found this very difficult.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

4/10 Dårligt

JANE

Overnattede 1 nat i maj 2024

4/10 Dårligt

Val

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Started badly as reception was unable to ‘tap’ my card from my phone so I had to rummage to find the real thing! They blamed the ‘new’ booking system. In room 101 the bathroom was poorly lit, had no mirror, over basin light didn’t work, no toilet roll holder, no toilet brush, basin taps had no indicator tops just holes where they should be. Window had noticeable black mould in the sealant. Bed was clean and comfortable, shower fine.
Overnattede 1 nat i maj 2024
Svar fra . den 13. maj 2024
Good Afternoon, were sorry your stay wasnt how it should have been, regarding the card unfortunately it wasnt a case of blaming the new system as we do need a card on file to be able to give the room out to a guest as it will not let us check them in if we dont have one, we hope this helps and isnt a problem in the future and we hope to see you again soon.kind regards.

10/10 Fremragende

Margaret

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like the convenient location, the excellent service from the staff and a good choice of dinner menu. I did feel that my room was in need of a good make-over, painting and floor covering.
Overnattede 1 nat i april 2024
Svar fra . den 13. maj 2024
Hello Margret,thankyou so much for the 5* review i will be sure to pass this onto the team and we hope to welcome you back again soon.

8/10 Udmærket

Samantha

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice little Inn with mostly friendly staff. The rooms could do with a bit of freshening up, ours had grease on the wall above the bed, we assume from hair transfer. The window's are also old and ours wouldn't fully close and didn't have working locks. Where this didn't affect the temperature of the room it did mean that we could hear everyone outside through the night. Much as the decor and furniture shows signs if wear and tear the room itself was clean and tidy and the bathroom was huge. The restaurant area was nice, although a little disorganised in the evening. We ate about 6pm on a Saturday and they weren't exactly busy but the 1 member of staff seemed to be too busy to manage. By comparison the breakfast service was well organised and efficiently run. The staff were friendly, so helpful and nothing was too much trouble. There isn't a great deal of car park space and be ware as some of the singage in the car park does not make it clear that hotel guests don't pay at the machine, you pay at the desk inside. If you do pay at the machine they can only give you £4 back on what youve paid, the 1 sign out front says you get a refund for parkkng at the bar but it's £4 off your bill in the restaurant/bar area. The parking although part of the Inn is run by another company which is why they can't fully refund hotel guests who've used the pay and display system!
Overnattede 1 nat i april 2024

10/10 Fremragende

Nadine

Synes godt om: Rengøring, service og personale, faciliteter
Room was good size and bed comfortable. Staff friendly and helpful. Avoid staying in room 1 as it backs on to the car park and I could hear a conversation out there which woke me at 3am and lasted for an hour! This obviously frustrated me and did impact on the enjoyment of my stay. It was meant to be peaceful and relaxing.
Overnattede 1 nat i april 2024

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place, nice room and helpful staff. The breakfast avocado, baco and eggs on toast the best i have had.
Overnattede 1 nat i april 2024

8/10 Udmærket

Jon

Nice and clean
Overnattede 1 nat i april 2024

8/10 Udmærket

simon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Location
Overnattede 1 nat i marts 2024

10/10 Fremragende

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

8/10 Udmærket

Julia

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is the first time we have stayed at this hotel. It was very central and parking was only £5 for 24 hours which is excellent for Exeter. Check in was easy as details were sent online. Check out also available this way. We o my had to drop the key in the box this morning. The rooms were clean. A hairdryer, tea and coffee facilities available. All staff were very friendly and helpful we would definitely stay here again. Good value accommodation.
Overnattede 1 nat i marts 2024

6/10 Okay

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
adequate for stay. meals ok. own car park but pay a fee
Overnattede 1 nat i marts 2024

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Terrible stay
No soap liquid at bath room and found hair on the bath room's wall.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, faciliteter
Had a great three days at The White Hart. Karen and her team were very friendly and helpful. The property is old and could do with some investment ,but for the money i paid it was excellent and it was so close to the city centre that everything was walkable. .If I have to come back to Exeter it will be my first choice.
Overnattede 3 nætter i februar 2024

6/10 Okay

Adam

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Very dated.
It's possible that this hotel has a low staffing level during the low season which would account for the sparse level of service. We had to go and hunt for someone just to check in. The property is very dated and the beds are poor quality and lumpy. The worst thing was the bar, being a Marston's pub I thought there would be some good beers on tap. They had 1 beer on tap at the bar... The staff we did meet were very friendly. Overall this is a budget hotel so you get what you pay for but I'd say this was a fair bit below the standard of a Travelodge which is about the same price.
Overnattede 1 nat i januar 2024

6/10 Okay

William

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Safe we’re wonderful. Property could do with some investment.
Overnattede 1 nat i januar 2024

10/10 Fremragende

David

Overnattede 1 nat i januar 2024

6/10 Okay

Peter

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Overnattede 1 nat i januar 2024

10/10 Fremragende

Tania

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved it

2/10 Forfærdeligt

Tiffany, LONDON

Overnattede 3 nætter i december 2023

10/10 Fremragende

a

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

6/10 Okay

Stephen

Synes ikke om: Service og personale
Overnattede 5 nætter i december 2023

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, værelsets komfort
Excellent location
Excellent location lovely old hotel nice comfortable rooms
Overnattede 1 nat i december 2023

6/10 Okay

Claire

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Location good and reasonably priced.
Great hotel, really good location, friendly reception, staff and Cleaners, rooms were fine, but the lady at breakfast was shockingly rude both days!
Overnattede 2 nætter i december 2023

4/10 Dårligt

mark

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Single rooms were ok when priced around £50-60. Now they are near £100, they are shabby and in need of updating. Moth eaten carpets are not acceptable at that price point.
Overnattede 1 nat i december 2023

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Steeped in history, but needs some loving.
OK but very tired, needs some tidying up. However, not modernising. Expensive for what it is!
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Fay

Synes ikke om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i november 2023

10/10 Fremragende

david

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023

8/10 Udmærket

Bryan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed our stay
Overnattede 2 nætter i december 2023

10/10 Fremragende

Erica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Katie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Rose

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location
A good two night break. Great location, comfortable bed and clean.
Overnattede 2 nætter i november 2023

10/10 Fremragende

John

Overnattede 1 nat i december 2023

10/10 Fremragende

Derek

Overnattede 2 nætter i december 2023

10/10 Fremragende

Pete

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A character full property
Overnattede 1 nat i december 2023

10/10 Fremragende

Rune

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023

10/10 Fremragende

Rob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Parking was possible in our campervan despite the system not allowing a van. Only able to book it on arrival.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Laine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Liked everything about it - friendly staff, warm, cosy rooms, excellent food, tons of quirky character, superb location for Exeter cathedral and shopping.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Fahan

Rejste med partner
Excellent value for money. Spacious room, comfortable bed. Good pub food. Helpful, friendly staff. Would stay again.
Overnattede 1 nat i november 2023

8/10 Udmærket

Keith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

6/10 Okay

Victor

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter
I would stay here again. Love the historic ambience and the staff were friendly. Room was a bit tired but adequate. One of the complementary biscuit packets was already opened. We wanted to eat in house and while their menu was fine there was absolutely no promise for anyone with allergies and they would not even guarantee that vegetarian options were not tainted with meat (eg. Fried in the same oil. ) As a result we ate nearby, there are lots of choices, and were very well looked after.
Overnattede 1 nat i november 2023

10/10 Fremragende

Melody

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stopover for shopping quays and Xmas market
Overnattede 1 nat i november 2023

8/10 Udmærket

BARRY

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to all amenities and shopping
Overnattede 1 nat i november 2023

10/10 Fremragende

Tracy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The white heart is so friendly, we couldn't of asked for a better place to stay Gemma and the staff were amazing so kind and caring. It was a big weekend for all our family and they couldn't do enough to help thank you to the white heart we will definitely come back again. Ps the breakfast was brilliant 👏
Overnattede 2 nætter i november 2023

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023

8/10 Udmærket

sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

10/10 Fremragende

Valerie

Excellent
Excellent all round - staff very friendly and helpful- room very comfortable and clean - excellent breakfast- great parking Walking distance to town Nothing more to say
Overnattede 1 nat i november 2023