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Anmeldelser af Stanton House

4 out of 5
Stanton House
209 N Stanton St, El Paso, TX

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 284 af i alt 351 anmeldelser" "
Bedømmelse på 8 − Udmærket. 31 af i alt 351 anmeldelser" "
Bedømmelse på 6 − Okay. 14 af i alt 351 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 351 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 351 anmeldelser" "

9,8/10

Rengøring

9,6/10

Service og personale

9,2/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Brandon

Rejste med partner
Awesome stay, wonderful service and staff!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Bernabe

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are clean an comfortable
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

john

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So many problems with this place and safe would t lock iron didn’t work had to unload own car at valet i paid for and they watch me unload my own vehicle and push cart up to room and they say this was the only 5-star hotel in el paso. Never have i had bad service no milk for coffee and that was at 6:55 am before kitchen opened up on mother’s day no oatmeal no menu in room or way to see what to order. Discussed with manager and neglect for 5-star.
Overnattede 1 nat i maj 2024

10/10 Fremragende

LaShonda

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convent downtown location
Overnattede 5 nætter i april 2024

6/10 Okay

mario

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i april 2024

10/10 Fremragende

Katherine

Overnattede 1 nat i april 2024

8/10 Udmærket

Stephanie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

6/10 Okay

Jared, Lawndale

Synes godt om: Service og personale
Overnattede 1 nat i februar 2024
Svar fra Rachel Mattison | General Manager den 26. mar. 2024
Jared, I am sorry to hear about your stay. I hope that you will reconsider us in the future. Please reach out directly if there is something we could have done differently.

10/10 Fremragende

Kari

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful upscale hotel. Walking distance to great restaurants.
Overnattede 1 nat i marts 2024
Svar fra Rachel Mattison | General Manager den 19. mar. 2024
Kari, Thank you for your review! We hope that we are able to welcome you back in the future!

10/10 Fremragende

Juan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Rachel Mattison | General Manager den 18. mar. 2024
Thank you for your 5/5 review! We hope to welcome you back in the future!

8/10 Udmærket

Romany

Rejste med partner
Synes godt om: Faciliteter
Hotel is nice and cute, the bed is very hard and the towels are extremely rough. Also our tv in our bedroom wasn’t properly working, couldn’t change Channels and had too much static. Overall, okay
Overnattede 1 nat i marts 2024
Svar fra Rachel Mattison | General Manager den 11. mar. 2024
Romany, Thank you for your review and for letting us know the items that we fell short on. This is the first time hearing about the TV so I will make sure that we look into that. As well as the towels and bed. We hope that we are able to welcome you back in the future. Again thank you, and please keep Stanton House in mind for your future travels!

10/10 Fremragende

Dan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Rachel Mattison | General Manager den 28. feb. 2024
Thank you for your review! We hope to welcome you back in the future!

8/10 Udmærket

Andrea

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and modern hotel in downtown El Paso. Eric O at the front desk was kind, courteous and very helpful. We loved the comfortable and lush bed… that was the best part. The happy hour tacos in the hotel bar and lounge were high end and delicious! The only downfall was that we were hoping the room would be more quiet. We could hear our neighbors using the restroom and flushing the toilet throughout the night.
Overnattede 1 nat i februar 2024
Svar fra Rachel Mattison | General Manager den 28. feb. 2024
Andrea, We appreciate your review very much! We hope that we are able to welcome you back in the future. Thank you for letting us know about the room noise issue. We will be looking into that. Have a great rest of your week and thank you again!

10/10 Fremragende

Yvon

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Rachel Mattison | General Manager den 28. feb. 2024
Thank you for your review!

10/10 Fremragende

Lawrence W.

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff and Management are extremely friendly and receptive. Very nice ambiance, rooms are well organized and the whole place smells so good. Pleasing to the eyes. Highly recommended
Overnattede 1 nat i februar 2024
Svar fra Rachel Mattison | General Manager den 28. feb. 2024
Thank you for your review. We appreciate the kind comments. We hope that we are able to welcome you back in the future!

2/10 Forfærdeligt

Daniel

Overnattede 2 nætter i februar 2024
Svar fra Rachel Mattison | General Manager den 22. mar. 2024
Daniel, We are sorry to hear about your stay. We hope that you will re-consider staying with us in the future.

2/10 Forfærdeligt

Ariana

Forretningsrejsende
Synes ikke om: Service og personale, faciliteter
It was over priced. Staff was not friendly or helpful. They are currently running a very deceiving ad about a “free massage.” It’s not if you book through Expedia but they do not tell you that when you book.
Overnattede 1 nat i januar 2024
Svar fra Rachel Mattison | General Manager den 29. jan. 2024
Good morning Ariana, I am sorry to hear about your stay. I do apologize for the confusion on the package information. The package information is only listed on our website so that you may book directly. The offer is not listed on Expedia anywhere, so I am sorry for the confusion. I hope we are able to welcome you back in the future.

10/10 Fremragende

Emily

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i januar 2024
Svar fra Rachel Mattison | General Manager den 29. jan. 2024
Emily, Thank you for your 5 star review! We hope to welcome you back in the future!

10/10 Fremragende

Tyson

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best hotel in EP!
Overnattede 3 nætter i januar 2024
Svar fra Rachel Mattison | General Manager den 29. jan. 2024
Tyson, Thank you for your 5 star review! We hope to welcome you back in the future!

10/10 Fremragende

Sarah

Synes godt om: Faciliteter
This is the best hotel in El Paso! The food, the friendly and fast service in the restaurant and bar, and the best shower i have experienced. I had a few nights at the plaza hotel and then moved to Stanton House and it was significantly better!! Highly recommend
Overnattede 1 nat i december 2023
Svar fra Rachel Mattison | General Manager den 29. jan. 2024
Sarah, Thank you for your 5 star review! We hope to welcome you back in the future! We appreciate your business!

10/10 Fremragende

Brannon

Overnattede 1 nat i december 2023
Svar fra Rachel Mattison | General Manager den 29. jan. 2024
Brannon, Thank you for your review! We appreciate it, and we hope to welcome you back in the future!

10/10 Fremragende

Lynn

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Artful gem
This is a gem of a hotel. Unique artwork to take in, including in guest rooms. Modern, contemporary design. Friendly and obviously well trained staff. Only knock: rooms along a side alley have to put up with pulsating music from a bar/club a few doors away that wafts into that space. Did not let up until almost 1am. May want to ask for a room away from that area.
Overnattede 1 nat i december 2023
Svar fra Rachel Mattison | General Manager den 29. jan. 2024
Lynn, Thank you for your valuable feedback. We will be sure to address the noise situation with the local bar. We appreciate how understanding you were. We hope to welcome you back in the future.

8/10 Udmærket

amy, Carlsbad

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was nice except there was someone smoking in their room and it smelled bad in the hallways. We notified the front desk and they tried to find the room it was coming from.
Overnattede 1 nat i december 2023
Svar fra Rachel Mattison | General Manager den 29. jan. 2024
Amy, We appreciate your feedback and your patience with the smell. We hope that we are able to welcome you back in the future!

6/10 Okay

Erin

Synes ikke om: Rengøring
Overnattede 2 nætter i december 2023
Svar fra Rene Varela den 19. dec. 2023
Hi Erin, we would like to ask you a few questions regarding your review. We value all of our guest's feedback and are always looking to improve anything on our end. Would you mind letting us know if there were any issues with your stay regarding your ratings of 2/5 for cleanliness and 3/5 for hotel condition and service. We strive to provide our guests with a great experience and it seems like we fell short with your stay. We look forward to your feedback. Thank you.

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Rachel Mattison | General Manager den 29. jan. 2024
Michael, Thank you for your 5 star review! We hope to welcome you back in the future!

6/10 Okay

Crystal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Rachel Mattison | General Manager den 29. jan. 2024
Crystal, Thank you for your review. If there is something we could have done differently to earn a 10, please feel free to reach out directly. We hope that we are able to welcome you back in the future!

10/10 Fremragende

Caroline

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
One of a kind design along with brilliant service and comfort.
Overnattede 1 nat i december 2023
Svar fra Rachel Mattison | General Manager den 29. jan. 2024
Caroline, Thank you for your review! We appreciate your feedback. We hope that we are able to welcome you back in the future!

10/10 Fremragende

Sonja

Overnattede 1 nat i december 2023
Svar fra Rachel Mattison | General Manager den 29. jan. 2024
Sonja, Thank you for your 5 star review! We hope to welcome you back in the future!

10/10 Fremragende

KEVIN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i november 2023

10/10 Fremragende

Tyrell

Overnattede 1 nat i november 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023

2/10 Forfærdeligt

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worst experience ever I would rather stay at a motel
Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

James

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Constantine

Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Joy

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Jamie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed there for my birthday weekend and everything was great!!
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Tiffany

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone was so friendly and helpful!
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Logan

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023

10/10 Fremragende

Brian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place
Overnattede 1 nat i september 2023

10/10 Fremragende

Miriam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything was percect and clean.. Stuff were nice to me
Overnattede 1 nat i september 2023

10/10 Fremragende

William, Mountain View

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023

10/10 Fremragende

Pavel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023

10/10 Fremragende

Penelope

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023

10/10 Fremragende

kristina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stanton House Stay
The rooms are super cute. The one downfall is the lack of a coffee maker.
Overnattede 1 nat i august 2023

10/10 Fremragende

Zachary

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was beautiful and the staff was top quality
Overnattede 3 nætter i august 2023

10/10 Fremragende

Taylor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay at
Overnattede 1 nat i august 2023

8/10 Udmærket

Andrew, Chula Vista

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was clean
Overnattede 1 nat i august 2023
Svar fra Rachel Mattison | General Manager den 11. aug. 2023
Andrew, Thank you for your review! We hope that we are able to welcome you back in the future!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2023
Svar fra Rachel Mattison | General Manager den 11. aug. 2023
Thank you for your review! We hope that we are able to welcome you back in the future!

6/10 Okay

Charles

Rejste med partner
Synes godt om: Rengøring, service og personale
La persona que me atendió no muy amigable. Los baños están muy abiertos. Los black outs dejan entrar mucha luz. Esta muy caro el late check out.
Overnattede 1 nat i juli 2023
Svar fra Rachel Mattison | General Manager den 11. aug. 2023
Charles, I am sorry to hear about your stay. I am sorry to hear you did not enjoy the room. I hope that we have the opportunity to welcome you back in the future. If there is anything in the future, please reach out to me directly,.

10/10 Fremragende

Angela

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Professionalism was outstanding. Service was top notch. Breakfast was excellent. Valet was excellent.
Overnattede 2 nætter i juli 2023
Svar fra Rachel Mattison | General Manager den 11. aug. 2023
Thank you for your review! We hope that we are able to welcome you back in the future!