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Anmeldelser af Mercure Livingston Hotel

3 out of 5
Mercure Livingston Hotel
Almondview, Livingston, Scotland

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 249 af i alt 913 anmeldelser" "
Bedømmelse på 8 − Udmærket. 363 af i alt 913 anmeldelser" "
Bedømmelse på 6 − Okay. 189 af i alt 913 anmeldelser" "
Bedømmelse på 4 − Dårligt. 84 af i alt 913 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 28 af i alt 913 anmeldelser" "

8,0/10

Rengøring

8,2/10

Service og personale

7,8/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Karl Erik

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Ukvalificeret personale
Personalet i restauranten er for unge og for urutinerede. Hotellet virker slidt, men ellers rent og pænt.
Overnattede 4 nætter i august 2023
Svar fra jill den 29. aug. 2023
Dear Karl Erik,Thankyou for your comments after your recent stay with us, these are taken on board and shared with the team.I'm glad that overall you were made comfortable.RegardsJillian Leven

10/10 Fremragende

René

Overnattede 1 nat i august 2023
Svar fra jill den 23. aug. 2023
Dear Rene,Thankyou for your score of 10/10.It was a pleasure to host you and I will share your result with the rest of the team.RegardsJillian Leven

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel, stort værelse, venligt personale, elendig morgenmad. Glas, kopper var det ikke flere af, og man måtte vente længe på betjening. Ganske få brød og croissanter. Ingen ost.

6/10 Okay

Christine, Denmark

Synes godt om: Rengøring
I would book again
A fair hotel fore the price. Clean rooms.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring

8/10 Udmærket

Bent, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Meget central beliggenhed i forhold til The Centre
Sengene var desuden udemærkede

8/10 Udmærket

Anders Christensen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel hvis man skal rejse videre
Det var meget godt ophold, der var meget godt service. Det var dog kun en overnatning.

10/10 Fremragende

Michael

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Simple and affordable room. Nice area. Close to a grocery store for travelers looking to budget for food a little more effectively. Amazing customer service.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

KEN

Synes godt om: Rengøring, service og personale
property needs renovation, but clean and location allows a walk to the shops / restaurants
Overnattede 1 nat i maj 2024
Svar fra Jillian den 24. maj 2024
Dear Ken,Thankyou for leaving feedback after your recent stay, this is very important to us and shared with the team.We are delighted that you found us clean and comfortable and enjoyed our location.RegardsJillian LevenMercure Livingston

8/10 Udmærket

Lelia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Every thing ok
Overnattede 2 nætter i maj 2024
Svar fra Jillian den 15. maj 2024
Dear Lelia,Thankyou for your review, we trust you had a comfortable stay.RegardsJillian LevenMercure Livingston

10/10 Fremragende

Malcolm

Synes godt om: Rengøring, service og personale, faciliteter
The staff without exceptions very friendly the staff on reception Nikki, Arleta, & Jill brilliant 😀
Overnattede 1 nat i maj 2024
Svar fra Jillian den 13. maj 2024
Dear Malcolm,Thankyou for your lovely comments, the team will be delighted to learn that you thoroughly enjoyed your stay.Hopefully next time you're in the area we will see you return.RegardsJillian LevenMercure Livingston

6/10 Okay

William

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Jillian den 10. maj 2024
Dear William,Thankyou for your score of 3/5, we trust you had an enjoyable stay.RegardsJillian LevenMercure Livingston

6/10 Okay

Tomasz

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel schon ziemlich abgewohnt. Sehr einfach, eher 2 Sterne.
Overnattede 2 nætter i maj 2024
Svar fra Jillian den 8. maj 2024
Dear Tomasz,We thank you for your feedback and take your comments on board.We hope your stay was comfortable.RegardsJillian LevenMercure Livingston

10/10 Fremragende

Sofia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No
Overnattede 2 nætter i maj 2024
Svar fra Jillian den 6. maj 2024
Dear Sofia,Thankyou for your 5/5, we are delighted that you had a wonderful stay with us.RegardsJillian LevenMercure Livingston

10/10 Fremragende

Deborah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rooms were clean and comfy, liked the bath! The food was disappointing.
Overnattede 1 nat i april 2024
Svar fra Jillian den 2. maj 2024
Dear Deborah,Thankyou for taking the time to leave a review of your stay.We are pleased that you were made to feel comfortable and enjoyed having a bath.Your comments are taken into account and will be shared with the team.RegardsJillian LevenMercure Livingston

8/10 Udmærket

Lesley

Foyer and restaurant was lovely and modern. Corridors and rooms need updated.
Overnattede 1 nat i april 2024
Svar fra Jillian den 30. apr. 2024
Dear Lesley,Thankyou for your 4/5, we are pleased that you had a comfortable stay and your comments have been noted.RegardsJillian LevenMercure Livingston

6/10 Okay

george

Synes godt om: Service og personale
Synes ikke om: Rengøring
It was average
Overnattede 1 nat i april 2024
Svar fra Jill den 25. apr. 2024
Dear George,Thankyou for taking the time to leave a comment it is much appreciated.RegardsJillian LevenMercure Livingston

10/10 Fremragende

Alison

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel, only downfall was the Wi-Fi. If you are planning on working from or checking emails at this hotel be prepared for very slow Wi-Fi speed. Half the time you have to try to keep connecting 😳
Overnattede 2 nætter i april 2024
Svar fra Jill den 16. apr. 2024
Dear Alison,Thankyou for bringing to our attention your difficulties in connecting to the wi-fi.We are delighted that overall you had a comfortable and enjoyable stay with us.RegardsJillian LevenMercure Livingston

8/10 Udmærket

Mairi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Good points Friendly, helpful staff. Room was spotlessly clean and serviced daily. Nice toiletries! Very conveniently situated to shops & road network. Bad points Decor looked VERY tired, though didnt bother me. Shower not easy to operate, though great when you got it working. Have stayed in Premier Inn and Travelodge and would choose Mercure above either for value for money.
Overnattede 4 nætter i marts 2024
Svar fra Jill den 11. apr. 2024
Dear Mairi,Thankyou for your comments, these are all taken on board and shared with the team.I'm glad you had a comfortable stay and would choose us again on your next trip to the area.RegardsJillian LevenMercure Livingston

8/10 Udmærket

Eduardo

Overnattede 1 nat i april 2024
Svar fra Jillian den 29. apr. 2024
Dear Eduardo,Thankyou for your score of 4/5, we trust you had an enjoyable stay.RegardsJillian LevenMercure Livingston

10/10 Fremragende

Elli

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location is great and room comfortable and lady at reception is friendly.
Overnattede 1 nat i april 2024
Svar fra Jill den 11. apr. 2024
Dear Elli,Thankyou for your feedback, I'm glad you had a comfortable stay and found our location perfect for your needs.RegardsJillian LevenMercure Livingston

10/10 Fremragende

Aarzoo

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
clean, spacious and comfortable
Overnattede 2 nætter i marts 2024
Svar fra Jill den 5. apr. 2024
Dear Aarzoo,Thankyou for you lovely comments, we are glad that you found us to welcoming and had a comfortable stay.RegardsJillian LevenMercure Livingston

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and comfortable with helpful and friendly staff
Overnattede 1 nat i marts 2024
Svar fra Jill den 5. apr. 2024
Dear William,Thankyou for your lovely feedback, this will be shared with the team and I'm sure they will be delighted.RegardsJillian LevenMercure Livingston

10/10 Fremragende

William

Overnattede 1 nat i marts 2024

10/10 Fremragende

MAUREEN

Overnattede 1 nat i marts 2024
Svar fra Jill den 1. apr. 2024
Dear Maureen,Thankyou for your 5*, we trust you had an enjoyable stay.RegardsJillian LevenMercure Livingston

10/10 Fremragende

Graham

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
used for proximity to airport and vfm option
Overnattede 1 nat i februar 2024
Svar fra Jill den 4. mar. 2024
Dear Graham,We are pleased that you enjoyed your stay and that you found our location perfect for your needs.Next time you're in the area we look forward to welcoming you back.RegardsJillian LevenMercure Livingston

8/10 Udmærket

vicky

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Scotland trip
the staff at reception and in the restaurant were great and very helpful with the grandchildren
Overnattede 2 nætter i februar 2024
Svar fra Jill den 26. feb. 2024
Dear Vicky,Your comments are very much appreciated, I'm glad that we met your needs and that you an the Grandchildren had a comfortable stay. I hope you had an enjoyable trip to Scotland.RegardsJillian LevenMercure Livingston

10/10 Fremragende

Peter

Overnattede 1 nat i februar 2024
Svar fra Jill den 20. feb. 2024
Dear Peter,Thankyou so much for your 5/5, I trust you had an enjoyable stay.RegardsJillian LevenMercure Livingston

10/10 Fremragende

Andrew

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Conveniently located near the airport for a one night stay. Hotel is looking a bit tired and could do with some renovation. Overall a good stay. We had one issue with the shower where the hot and cold taps that you had to turn on to mix were very hard to close, you had to use fully force and a towel to get the water to turn off. We believe the washers had gone.
Overnattede 1 nat i februar 2024
Svar fra Jill den 19. feb. 2024
Dear Andrew,Thankyou for your valuable feedback, I will ensure this issued is passed on to our maintenance team to check.I'm glad that overall you had a comfortable stay and found our location perfect for your needs.RegardsJillian LevenMercure Livingston

10/10 Fremragende

Margaret

Synes godt om: Rengøring, service og personale, faciliteter
This property is tired looking and in need of updating. the staff are wonderful and very welcoming.
Overnattede 1 nat i februar 2024
Svar fra jill den 12. feb. 2024
Dear Margaret,Thankyou for your feedback, I'm glad you found the team to be friendly and had a comfortable stay.RegardsJillian LevenMercure Livingston

8/10 Udmærket

Manjula

Rejste med familie, Forretningsrejsende
Good stay
Overnattede 1 nat i februar 2024
Svar fra jill den 7. feb. 2024
Dear Manjula,I'm delighted to see that you had a good stay whilst with us and we look forward to seeing you return in the future.RegardsJillian LevenMercure Livingston

10/10 Fremragende

Louise

Overnattede 1 nat i januar 2024
Svar fra jill den 12. jan. 2024
Dear Louise,Thankyou so much for your 5* review.I trust you had an enjoyable stay and I'm sure the team will be delighted.RegardsJillian LevenMercure Livingston

10/10 Fremragende

Deborah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
New year! :-)
Great stay. All staff helpful and polite. Hotel clean and spacious. Good choice of breakfast foods. Comfortable beds and a homely feel. Only down side which is minor is that breakfast finished earlier than that advertised in the hotel room on 2nd Jan so ended up missing breakfast on the last day.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Alison

Overnattede 1 nat i december 2023

8/10 Udmærket

diana

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

Deborah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
New year stay.
Warm welcome upon arrival and an inviting atmosphere. Room spacious and very clean. All staff including housekeeping, front of house, night staff and catering were polite and very helpful. Food tasty and catered for a gluten free diet. Would definitely book again.
Overnattede 3 nætter i december 2023

8/10 Udmærket

Martha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Christmas
Overall very good. Staff friendly and efficient. One small problem was the shower. Trouble with the cold tap. We mentioned this on departure and was told maintainance would rectify this. This in no way made any difference to our stay and would definitely return.
Overnattede 2 nætter i december 2023

8/10 Udmærket

Charmaine

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Dated but welcoming
We stayed here for 2 nights as we were visiting family. Upon arrival (Fri 29th) we were greeted by a very friendly front counter lady who gave my son a litle activity pack and engaged with him throughout the booking in process. We left a family member in the lobby whilst we went to our room and when we got back she was enjoying a hot chocolate next to the fireplace. She had been told to make herself at home - I thought this was lovely. My 4 year old is very active (loves to run), the other receptionist (red hair) was very accommodating and gave him paper and crayons to draw. Every time she saw him she would acknowledge him. The bar man was also very friendly, was happy to chat and went the extra mile by ensuring we were not overcharged when they ran out of a specific wine. Athought this hotel is very dated (worn carpet in room, colour scheme, hole in bathroom floor and in walls, old radiator, colour and varnish loss on doors, floors, and walls) the front if house staff definately made up for it. Housekeeping were not as attentive, they replaced our towels and made the beds but left the dirty cups/glasses in the room and didnt replace the finished toilet roll. Breakfast was lovely and had a good buffet selection. My family member was also able to join for a fee. Even though the hotel is dated and lacks gym/pool facilities - I would stay here again as the hospitality was on point.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Michael

Overnattede 1 nat i december 2023

4/10 Dårligt

David, Glasgow

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Rooms are very dated and showing signs of their age. Evening receptionist was lovely and very welcoming, morning was meh. Not much sound proofing from corridors into rooms so a lot of noise. £17.50 for breakfast if you don’t book in advance (£10 if you do!) absolute con! Yes I’m hangry writing this, little sleep and hungry doesn’t mix well.
Overnattede 1 nat i december 2023

10/10 Fremragende

Matt

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were really nice and polite would recommend hotel to friends
Overnattede 1 nat i december 2023
Svar fra jill den 2. jan. 2024
Dear Matt,I'm sure the team will be delighted to know that your stay was a comfortable and enjoyable one.We look forward to seeing you return in the future.RegardsJillian LevenMercure Livingston

10/10 Fremragende

Rodney

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Always a Christmas Treat
We generally make an annual Christmas Trip here, it always welcoming and very comfortable with an excellent breakfast offer. Located right next to more shopping experiences yet quiet and tucked away from the busy roads with excellent waking routes along the Almond valley park.
Overnattede 3 nætter i december 2023

10/10 Fremragende

ANETA

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

8/10 Udmærket

Tracey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Had everything we needed. Helpful staff, clean and lovely Holly tree outside window.
Overnattede 1 nat i december 2023
Svar fra jill den 27. dec. 2023
Dear Tracey,Thankyou for your lovely comments, these are appreciated.I'm glad you had an enjoyable and comfortable stay and hope we see you return in the future.RegardsJillian LevenMercure Livington

10/10 Fremragende

Morris

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Brilliant hotel best customer service great room great food
Overnattede 2 nætter i december 2023
Svar fra jill den 19. dec. 2023
Dear Morris,Thanks for your lovely comments, the team will be delighted.We're so glad you had an enjoyable stay and look forward to seeing you return in the future.RegardsJillian LevenMercure Livingston

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Comfortable stay but tired decor at hotel
Hotel located close to the shopping centre. Staff all very friendly. Decor and floor coverings a bit tired but room very comfortable. On the down side breakfast serving time said 6.30-9.30 but was advised when we arrived at 6.40 that chef was running late but didn’t expect the hot breakfast not to be available until 7.20.
Overnattede 1 nat i december 2023
Svar fra jill den 14. dec. 2023
Dear Anonymous,Thankyou for your feedback, all of which is very important to us so that going forward we can make changes where necessary.I hope you had fun Christmas shopping in the many shops that are on offer in Livingston.RegardsJillian LevenMercure Livingston

8/10 Udmærket

Sarah

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The hotel is very nice and comfortable the food is not great
Overnattede 1 nat i december 2023
Svar fra jill den 12. dec. 2023
Dear Sarah,Thankyou for your comments, all of which are very important to us and fed back to all departments so improvements can be made where possible.I'm glad that overall you found the Hotel to be very nice and comfortable.RegardsJillian LevenMercure Livingston

10/10 Fremragende

Ian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff
Overnattede 2 nætter i december 2023
Svar fra jill den 11. dec. 2023
Dear Ian,We are glad that you enjoyed your stay at the Mercure Livingston and found the staff to be friendly and welcoming, I'm sure they will be delighted.RegardsJillian LevenMercure Livingston

10/10 Fremragende

Ann-Marie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra jill den 8. dec. 2023
Dear Ann-Marie,Thankyou so much for your 10/10, I trust you had an enjoyable stay.RegardsJillian LevenMercure Livingston

10/10 Fremragende

Eleanor

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
😀
Overnattede 2 nætter i november 2023
Svar fra jill den 20. nov. 2023
Dear Eleanor,Thankyou so much for your 5/5 score.We are pleased you enjoyed your stay and look forward to seeing you return in the future.RegardsJillian LevenMercure Livingston