Overnatningsstedets facade – aften/nat
Tjek tilgængelighed

Anmeldelser af The Alex

4 out of 5
The Alex
41-47 Fenian Street, (off Merrion Square), Dublin, Dublin

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 565 af i alt 805 anmeldelser" "
Bedømmelse på 8 − Udmærket. 182 af i alt 805 anmeldelser" "
Bedømmelse på 6 − Okay. 34 af i alt 805 anmeldelser" "
Bedømmelse på 4 − Dårligt. 16 af i alt 805 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 805 anmeldelser" "

9,6/10

Rengøring

9,2/10

Service og personale

9,0/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Claus Sørup

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2019
Svar fra PJ den 3. maj 2019
Dear Claus, Delighted you enjoyed your stay. Thanks for choosing The Alex. Best wishes. Paul Joy General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i marts 2018

8/10 Udmærket

Gail

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Central, close to the shops. I wanted more from the decor really, a more comfortable bar would’ve been nice. It was too bright IMO. Overall a nice spot but not outstanding.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Noelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was amazing! Great location and great staff!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Alan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and modern
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Bonnie

Great staff
Overnattede 1 nat i april 2024

10/10 Fremragende

June

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay at The Alex. Rooms, Hotel, Location were all a 10!
Overnattede 2 nætter i april 2024

10/10 Fremragende

Rosemarie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay at The Alex. The staff members were friendly and helpful. Unfortunately, we didn’t have the opportunity to check out the Garden restaurant. Next time!
Overnattede 4 nætter i april 2024

10/10 Fremragende

Rick

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
There was a woman working behind the counter on April 20th who was a trainee and she was extremely good at her job. She was very knowledgeable about the area and went exceeded our expectations.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Paolo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great Hotel noun next door loud most of the night.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Denise Marie

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fab hotel, clean & modern rooms, comfy bed
Overnattede 2 nætter i april 2024

10/10 Fremragende

Sarah

Overnattede 2 nætter i april 2024

10/10 Fremragende

Wayne

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was spacious, the bed was large and comfortable. The dining was excellent. Staff professional and helpful.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Emily

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Every staff member at The Alex was so accommodating, kind, and welcoming. They were the highlight of the whole experience. In addition, the facilities themselves were lovely, and they had great dining options inside the hotel. We ate breakfast there twice, got coffee from The Steam, and ordered room service, all of which were excellent. It was also an easy trek to Trinity College, Grafton Street, and Temple Bar, which are at most, a 20 minute walk from the hotel. Overall, The Alex is a great find with excellent customer service!
Overnattede 2 nætter i marts 2024

10/10 Fremragende

milissa

We loved the Alex. Very clean, great staff and great location!
Overnattede 3 nætter i marts 2024

6/10 Okay

Sharon

Rejste med familie
Expected more for the price.
Overnattede 2 nætter i marts 2024

6/10 Okay

Sharon

Rejste med familie
Expected more for the price.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, friendly and helpful staff, beautiful hotel. Highly recommend
Overnattede 2 nætter i marts 2024

8/10 Udmærket

steve, miami

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024

8/10 Udmærket

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like that The Alex was a little quieter than my last hotel in Dublin. Was a little farther walk to shopping but still a great location. Not a bad view either. Room was spacious, and very clean. The only aspect I was disappointed in was the breakfast in the restaurant. The eggs seemed a bit under cooked, and the juices all tasted watered down. More variety would have have been good. The dinner in the restaurant, though, was very good! I would definitely stay at the Alex again.
Overnattede 4 nætter i marts 2024

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel, great location.
Overnattede 5 nætter i marts 2024

10/10 Fremragende

John

Walking distance everywhere. Nice quiet place to come back to!
Overnattede 2 nætter i marts 2024
Svar fra Krisztina den 12. mar. 2024
Dear John,Thank you for your review, we are delighted to see that you really enjoyed your stay with us. We will look forward to seeing you again at The Alex Hotel on another occasion.Kind regards,KrisztinaFront Office Manager

10/10 Fremragende

Megan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really enjoyed our stay at The Alex. We had a room on the front which was quiet and didn’t hear much from outside. The room was huge especially the bed! Had all the facilities we needed like hairdryer, mini fridge, Nespresso coffee machine and free waters. Great to leave luggage on check in/check out. Room was clean and just loved the luxury decor of the hotel. Used the great gym facilities at the sister hotel The Mont round the corner. In a great location to the centre of Dublin. We walked and I think it would be like 15/20 mins dependent on where you wanted to go and the area around the hotel felt safe. The Dublin express from the airport was conveniently around the corner for the drop off/pick up. Would really recommend to stay here! Only downside would be the very late check in at 4pm
Overnattede 2 nætter i marts 2024
Svar fra Krisztina den 12. mar. 2024
Dear Megan,Thank you for sharing your experience, it was a pleasure to welcome you at The Alex. I'm delighted to see you loved our amazing hotel, the location and the facilities.We will look forward to seeing you again at The Alex Hotel on another occasion.Kind regards,KrisztinaFront Office Manager

8/10 Udmærket

Cristina

Overnattede 4 nætter i februar 2024
Svar fra Krisztina den 29. feb. 2024
Dear Cristina,Thank you for your review, we are delighted to see that you enjoyed your stay at The Alex. We will look forward to seeing you again at The Alex Hotel on another occasion.Kind regards,KrisztinaFront Office Manager

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ryddig og rent hotell, med veldig god kundeservice. Rommene var klare da vi ankom tidlig, og de ordnet ekstra dyne + problemer med stikkontakter med en gang.
Overnattede 3 nætter i februar 2024
Svar fra Krisztina den 29. feb. 2024
Dear Guest,Thank you for your review. We are delighted to see the team provided an excellent service and you really enjoyed your stay with us.We will look forward to seeing you again at The Alex Hotel on another occasion.Kind regards,KrisztinaFront Office Manager

10/10 Fremragende

Annie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Krisztina den 29. feb. 2024
Dear Annie,Thank you for your feedback, we are delighted to see that you were fully satisfied with your stay with us. We will look forward to seeing you again at The Alex Hotel on another occasion.Kind regards,KrisztinaFront Office Manager

10/10 Fremragende

Terry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely room and excellent location. Great place to stay, right in the heart of Dublin.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Ailish

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful Hotel, Excellent staff
I cannot fault this hotel or the staff. Everything was easy, comfortable and stylish and the service was second to none. Great value for money. Will definitely stay here again
Overnattede 1 nat i februar 2024

10/10 Fremragende

Alexander

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Doug

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
T
Amazing stay and staff. Will definitely return.
Overnattede 3 nætter i februar 2024

10/10 Fremragende

David

Overnattede 1 nat i februar 2024

10/10 Fremragende

Masayuki

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i januar 2024

10/10 Fremragende

Laura

Overnattede 1 nat i januar 2024
Svar fra Anais – Assistant Front Office Manager den 30. jan. 2024
Dear Laura, Thank you so much for sharing your experience with us. We are looking forward to seeing you soon at The Alex Hotel Best Regards

10/10 Fremragende

Veronika

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra Anaïs - Assistant Front Office Manager den 28. jan. 2024
Dear Veronika, Thank you so much for sharing your experience with us. We are looking forward to seeing you soon at The Alex Hotel.Best Regards

10/10 Fremragende

Craig

Overnattede 2 nætter i januar 2024
Svar fra Anaïs - Assistant Front Office Manager den 28. jan. 2024
Dear Craig, Thank you so much for sharing your experience with us. We are looking forward to seeing you soon at The Alex Hotel Best Regards

10/10 Fremragende

Sarah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Outstanding hotel and great experience, staff was attentive to our needs from the moment we checked in. The room was lovely, one comment would be the room was a little dark so maybe some more lighting. The location was fabulous, off the main tourist beat but 5 mins walk away and Trinity College right behind.
Overnattede 4 nætter i december 2023
Svar fra Anais – Assistant Front Office Manager den 16. jan. 2024
Dear Sarah, Thank you so much for sharing your experience with us, It has been a pleasure to welcome you at The Alex Hotel. Be ensured that this great feedback will be shared with our team and we are looking forward to seeing you soon at The Alex Hotel Best Regards.

10/10 Fremragende

Kelly Dixon

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We upgraded to the Executive King and we’re super happy we did so. The bed was amazing. We slept like babies. The amenities, the bathrobe and the Nespresso machine were, wonderful. we also had access to the executive lounge for light snacks, bottled water, and sodas, beer and wine, which was lovely after coming back to the hotel from a day of walking around Dublin. The staff members were all super nice. We really enjoyed our stay.
Overnattede 6 nætter i december 2023
Svar fra Anais – Assistant Front Office Manager den 16. jan. 2024
Dear Kelly, Thank you so much for sharing your experience with us, we are so glad that you enjoyed your time in one of our spacious executive room and treat yourself in the executive lounge. Be ensured that this amazing feedback will be shared with our team and we are looking forward to seeing you soon at The Alex Hotel Best Regards

10/10 Fremragende

Melanie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was very good and remarkably quiet for city centre (we stayed on 5th Floor). We had an issue with the booking (from Expedia side rather than the hotel) and the receptionist was very helpful and pragmatic in resolving it so that we had a great experience with them.
Overnattede 3 nætter i december 2023
Svar fra Anais – Assistant Front Office Manager den 16. jan. 2024
Dear Melanie , Thank you so much for sharing your experience with us. We are very glad that you enjoyed the hotel location and your experience with our reception team. We do feel lucky to be very close to most tourist highlights but a bit outside of the city center.We are looking forward to seeing you soon at The Alex Hotel Best Regards Anais – Assistant Front Office Manager

10/10 Fremragende

william

Overnattede 5 nætter i december 2023
Svar fra Anais – Assistant Front Office Manager den 16. jan. 2024
Dear william, Thank you so much for sharing your experience with us, It has been a pleasure to welcome you at The Alex Hotel. Be ensured that this amazing feedback will be shared with our team and we are looking forward to seeing you soon at The Alex Hotel Best Regards

4/10 Dårligt

Claire

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, service og personale
Awful experience - mucky and stressful stay
Firstly, there are some good things about this hotel. Very comfortable beds, large spacious rooms and very quiet given its about 10min walk from the centre. However, this hotel was a horrible experience ftom thr start. I realised on my first evening the bedfing was stained but told by reception housekeeping only worked till 4pm so couldnt be changed. The next morning I went to reception and again asked for the bedding to be changed. Came back later to find the bed had been remade but still mucky sheets. Breakfast was fine but for money I would go else where. Staff clearly struggled to understand guest requests as I was bought hot water when I requested a latte and the next table said they were calling it alex bingo as they never got what they asked for. When checking out I was charged for double the breakfasts and also another room at first. I also raised the bedding issue and whilst very apologetic the receptionist just blamed the external laundry company not seeming to get that my issue was more with hotel staff for not rectifying the issue. I wasnt offered any compensation for having to sleep in a dirty bed just the receptionists direct email for making sure I have a clean bed if I booked again. I will definately not be booking again.
Overnattede 2 nætter i december 2023
Svar fra Jamie Skehan, General Manager den 2. jan. 2024
Hi Claire,Really sorry to hear about your recent experience with us here at The Alex hotel, I would love the opportunity to discuss this with you, I have been unable to reach you on the number on your reservation.I have sent you an email and hope we can catch up and resolve this.I look forward to hearing from you.

10/10 Fremragende

Jordan

Overnattede 1 nat i december 2023
Svar fra Jamie Skehan, General Manager den 2. jan. 2024
Thank you for taking to leave such an excellent review following your recent visit with us here at The Alex hotel.I hope in the future we can welcome you back.

10/10 Fremragende

Alan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice, modern, contemporary hotel. Convenient location
Overnattede 2 nætter i december 2023
Svar fra Jamie Skehan, General Manager den 2. jan. 2024
Hi Alan,Thank you for taking to leave such an excellent review following your recent visit with us here at The Alex hotel. I was delighted to hear you found the hotel to be modern and in a convenient location.I hope in the future we can welcome you back.

10/10 Fremragende

Sabina

Overnattede 1 nat i december 2023
Svar fra Jamie Skehan, General Manager den 2. jan. 2024
Thank you for taking to leave such an excellent review following your recent visit with us here at The Alex hotel.I hope in the future we can welcome you back.

10/10 Fremragende

Kathleen

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The Alex hotel experience was excellent. The staff was courteous, knowledgeable, and professional on all aspects of our care. The room was very clean. The amenities were a nice touch. Loved our stay there and would recommend to friends and family.
Overnattede 4 nætter i december 2023
Svar fra Jamie Skehan, General Manager den 2. jan. 2024
Hi Kathleen,Thank you for taking to leave such an excellent review following your recent visit with us here at The Alex hotel. I was so happy to hear that the team made such a positive impact on your stay with us.I hope in the future we can welcome you back.

6/10 Okay

Marcia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Inaccurate listing on hotels.com
The people were wonderful, especially Murillo at the front desk. My overall complaint is first with hotels.com. The description on the hotels.com site wasn't accurate infact it was misleading. The actual Alex hotel site was accurate but hotels.com was misleading. I recognize that this site has been bought out by expedia but I did not expect the quality to go down as much as it has. Presenting photos that look like a suite or hotel gym that isn't on property but that is down the street in winter isn't what we paid for. We travel often, but not certain we will continue to use this site. The hotel was not what we thought it was, it was fine, but we thought we were paying for something else. I would have never spent so much money for access to a hotel lounge with mediocre snacks and drinks. The hotels actual site was clear, hotels.com is the problem.
Overnattede 4 nætter i december 2023
Svar fra Anaïs - Assistant Front Office Manager den 28. jan. 2024
Dear Marcia, Thank you very much for sharing your experience with us, we are very sorry to read that The Alex Hotel was not exactly what you were looking for on Hotels.com when you booked your accommodation.Lot of options are available in Dublin and our facilities such as the gym, the business lobby or our Executive Lounge is a great match for both corporate and leisure guests. We are hoping to see you back at The Alex.Best regards.Best Regards Anais – Assistant Front Office Manager

10/10 Fremragende

Matt

Staff were outstanding. House keeping to front desk and restaurant were very helpful and cheerful. Made such a difference to our stay. Lovely designed Quiet rooms. Just need a decent in room coffee solution
Overnattede 3 nætter i december 2023
Svar fra Anais – Assistant Front Office Manager den 16. jan. 2024
Dear Matt, Thank you so much for sharing your experience with us, It has been a pleasure to welcome you at The Alex Hotel. Our very passionate team can not wait to seeing you soon !

10/10 Fremragende

Orla

Overnattede 1 nat i december 2023
Svar fra Jamie Skehan, General Manager den 2. jan. 2024
Thank you for taking to leave such an excellent review following your recent visit with us here at The Alex hotel.I hope in the future we can welcome you back.

10/10 Fremragende

Maryanna

Overnattede 2 nætter i december 2023
Svar fra Jamie Skehan, General Manager den 2. jan. 2024
Thank you for taking to leave such an excellent review following your recent visit with us here at The Alex hotel.I hope in the future we can welcome you back.

10/10 Fremragende

Sinead

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved our stay, bed was huge and very comfortable. Near a lively pub but that didn’t affect our stay. Had breakfast which was lovely. Great weekend in Dublin
Overnattede 2 nætter i december 2023
Svar fra Anais – Assistant Front Office Manager den 16. jan. 2024
Dear Sinead, We are very glad to read that you spent an amazing time at The Alex !Happy that you enjoyed our full buffet Breakfast and slept like a baby.Be ensured that this amazing feedback will be shared with our team and we are looking forward to seeing you soon at The Alex Hotel

10/10 Fremragende

Jackie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful experience
Amazing experience. Great customer service. Room was clean. Located near lots of places to walk to.
Overnattede 2 nætter i december 2023
Svar fra Anais – Assistant Front Office Manager den 16. jan. 2024
Dear Jackie, Thank you so much for sharing your experience with us. Your review is short but perfectly describing our goals at The Alex : ''Amazing experience, Great customer service''. Be ensured that this amazing feedback will be shared with our team and we are looking forward to seeing you soon at The Alex Hotel Best Regards