Udendørs pool, liggestole

Anmeldelser af The Leela Palace New Delhi

5 out of 5
The Leela Palace New Delhi
Diplomatic Enclave Chanakyapuri, New Delhi, Delhi N.C.R

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 870 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 84 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 24 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 1001 anmeldelser" "

9,8/10

Rengøring

9,6/10

Service og personale

9,6/10

Faciliteter

9,8/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Troels

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et gennemført og fantastisk hotel, som man bare ikke har lyst til at forlade igen.
Overnattede 4 nætter i november 2023
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 22. nov. 2023
We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very high class hotel with very good restaurants. Service was excellent. Nice heated pool.
Overnattede 3 nætter i februar 2019
Svar fra Louis Sailer, General Manager den 8. feb. 2019
It is a pleasure to read your kind commendation of our luxurious palace and Delhi’s only rooftop temperature controlled infinity pool following your recent stay at The Leela Palace New Delhi. The repertoire of award-winning restaurants makes the palace an elite gourmet destination in the city and my talented chefs are delighted to learn that dining experiences across all the restaurants scored high on your list. My team joins me in thanking you for kind praise of our staff services and we eagerly await your return to the Palace soon. With kindest regards, Louis Sailer, General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Without doubt the best hotel in Delhi
I wish I could stay forever!
Overnattede 1 nat i januar 2018
Svar fra Louis Sailer, General Manager den 24. jan. 2018
Thank you so much for your generous compliment of The Leela Palace New Delhi and giving us the opportunity to be of service to you. It is a pleasure to read that we have been able to meet your expectations and look forward to welcoming you back to the ‘palace of your choice’ in Delhi soon again. With best regards, Louis Sailer, General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk god hotel
Svar fra Louis Sailer, General Manager den 8. nov. 2016
Thank you so much for a glowing 5 stars review of The Leela Palace New Delhi and your generous recommendations. It is a delight to read that our elegant young palace with its stately charm appealed your senses and with our luxurious facilities and personalized services we managed to make it to the top of your stay experiences. Team Leela awaits many more opportunities of welcoming you back in not too distant future. With warmest regards, Louis Sailer, General Manager

10/10 Fremragende

shikha

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sheer luxury
Overnattede 2 nætter i maj 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 20. maj 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

sunita

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The customer service is excellent. Mona and her team went out of their way to make my stay comfortable. The Thai food in room dining is fabulous! Spa service is wonderful as well.
Overnattede 1 nat i maj 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 17. maj 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Your kind words of praise for Mona and her team and Spa staff is highly appreciated. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

sunita

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great customer service and large rooms. Spa is excellent.
Overnattede 4 nætter i maj 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 8. maj 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Cecil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 6. maj 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards, Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Samantha, Leatherhead

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful service, incredible pool on top - should be advertised much more - so lovely and surprisingly clear and fresh.,
Overnattede 1 nat i april 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 3. maj 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. We are delighted that you enjoyed the freshness of our rooftop pool. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The service at Leela is excellent. Ankit Gullia did a great job helping me through the check in process at the Delhi airport- making my flight back stress free and enjoyable. I definitely plan to stay at the Leela Palace the next time I’m in Delhi:)
Overnattede 1 nat i april 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 1. maj 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback and are thrilled to hear that you gave us full marks on the survey. Receiving a perfect score is a testament to our team's dedication to providing exceptional service and a memorable experience for our guests. Your feedback is invaluable to us as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. Your positive evaluation and words of praise for Ankit encourages and motivates him to continue delivering outstanding service to all our guests. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 Fremragende

Margarethe

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel. Great breakfast spread. Loved the roof-top pool. We especially liked the help at the airport by Ankit Gullia, who made it easy for us to navigate IndiGo airlines.
Overnattede 1 nat i april 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 1. maj 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Your kind words of praise for Ankit is highly appreciated. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

WAEL

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Simply great place
Overnattede 4 nætter i april 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 27. apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards, Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Fatema

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel with great service and good food. Spa is amazing
Overnattede 3 nætter i april 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 22. apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Jyoti Bala

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I truly enjoyed all aspects of my stay. I look forward to returning!
Overnattede 2 nætter i april 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 19. apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Liset

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Superb service. It seems that their priority is that each guest is taken care of and they go above and beyond if they do an error to fix it. Lovely stay and area was super safe! Their restaurants were great with delicious food. Thank you leela.
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 16. apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

PIYUSH, sunrise

Overnattede 2 nætter i april 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 6. maj 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards, Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent Hotel, very high quality with service too match.
Overnattede 2 nætter i april 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 15. apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Sohil

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing service and staff. Naresh at te airport was exceptional. The staff in the royal club were excellent and helpful and the food at the restaurants was top quality.
Overnattede 3 nætter i april 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 13. apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We're thrilled to hear that you had such a positive experience with our service and staff, especially Naresh at the airport. We'll be sure to pass along your compliments to him and the rest of our team. It's great to know that you enjoyed the excellent service in the royal club and the top-quality food at our restaurants. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 7 nætter i april 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 12. apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Rajneesh Paul

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was extremely friendly and the property is well kept and clean
Overnattede 10 nætter i marts 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 4. apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

8/10 Udmærket

Stephen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our first time in India and stayed two nights at the Leela Palace after reading all the excellent reviews. Booking into a Premier Royal room gave a one way airport pickup or drop off which we used to get to the hotel. This took the pressure away from finding a taxi that would actually deliver us to the hotel safely. Our driver was amazing and informative. On arrival at the hotel we were treated like royalty and our room was very nice. Only down side was staff in the Cube restaurant need more training around dietary issues that people may have. My wife is vegan and they struggled to understand what was or wasn’t vegan. Sometimes we ordered food and it never arrived. Overall a fantastic stay and we probably would return.
Overnattede 2 nætter i marts 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 1. apr. 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback. It's wonderful to hear that you found your stay enjoyable overall, and that the Premier Royal room and the airport pickup service met your expectations.Your feedback regarding the dietary accommodations at the Qube restaurant is greatly appreciated. We deeply apologize for any inconvenience caused by the misunderstanding of your wife's vegan preferences and the lapses in service. Rest assured, we take your comments seriously and will work diligently to improve the training of our staff to ensure they are better equipped to handle such requests in the future.We are thrilled to know that despite this hiccup, you still had a fantastic stay with us. Your satisfaction is our priority, and we would be honoured to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 Fremragende

Mallinath

Overnattede 1 nat i marts 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 19. apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

6/10 Okay

Tarlochan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 30. mar. 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 Fremragende

Alfred

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The aesthetics and service is unparalleled
Overnattede 2 nætter i marts 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 18. mar. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Abhijit

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One of the best hotels I have ever stayed, it felt like home, the staff was was amazing.. the feel of the hotel was out of the world.. one of the best choices for staycation..
Overnattede 3 nætter i marts 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 16. mar. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

MOHAMED

Overnattede 2 nætter i marts 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 4. apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

8/10 Udmærket

Kevin

Overnattede 5 nætter i marts 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 2. apr. 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

8/10 Udmærket

Shalinder

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Relax in the property
Overnattede 1 nat i marts 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 11. mar. 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 Fremragende

rajeev

Overnattede 2 nætter i marts 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 30. mar. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Noel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Grand hotel with excellent service and a very helpful staff. You could never go wrong staying in this beautiful hotel. Would highly recommend!
Overnattede 3 nætter i februar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 4. mar. 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback and are thrilled to hear that you gave us full marks on the survey. Receiving a perfect score is a testament to our team's dedication to providing exceptional service and a memorable experience for our guests. Your feedback is invaluable to us as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 Fremragende

Mina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a beautiful hotel and the rooms are amazing. We had breakfast and dinner included and the food was superb. The staff are friendly and very helpful. The location is great; close to the places we wanted to visit and far from the crowded areas of Delhi.
Overnattede 2 nætter i februar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 4. mar. 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback and are thrilled to hear that you gave us full marks on the survey. Receiving a perfect score is a testament to our team's dedication to providing exceptional service and a memorable experience for our guests. Your feedback is invaluable to us as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 Fremragende

Stephanie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel and rooms with friendly, efficient staff. We were treated like royalty!
Overnattede 2 nætter i februar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 24. feb. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Anil, ANAHEIM

Overnattede 1 nat i februar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 21. mar. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Anuradha

Overnattede 1 nat i februar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 21. mar. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

DAHYE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 14. feb. 2024
We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Tracy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property very opulent and enjoyed the benefits of the club lounge and transfer service for a small additional fee . Enjoyed the Japanese Restuarant which was great but London prices . We enjoyed using the taxi service supplied by the hotel and visited local shops for spices and gift shopping great value .
Overnattede 1 nat i februar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 12. feb. 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay and made the most of our club lounge and transfer services. Our Japanese restaurant Megu is indeed a culinary highlight, although we understand London prices can be a bit steep. It's fantastic to know that you found value in exploring local shops and indulging in some spice and gift shopping. We hope to welcome you back soon for another wonderful experience!With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Reiko

Overnattede 6 nætter i februar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 21. mar. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Vikrant

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent hotel.
Overnattede 2 nætter i december 2023
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 9. feb. 2024
We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

6/10 Okay

Jayaram

Rejste med partner
Synes ikke om: Faciliteter
This was just the hoax that everyone was creating. It was unnecessarily expensive. They did not upgrade my room. Customer service was pretty late. Poor food quality. Will never stay here at all.
Overnattede 1 nat i februar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 8. feb. 2024
Thank you for taking the time to share your feedback with us. We deeply regret to hear about your recent experience at our establishment. Please accept our sincerest apologies for any inconvenience or disappointment caused.Your comments regarding the perceived hoax, room upgrade, customer service, and food quality are truly concerning, and we assure you that we take them very seriously. Our team is committed to providing exceptional service and experiences for all our guests, and it's disheartening to learn that we fell short of your expectations.We would appreciate the opportunity to investigate the issues you've raised further and to address them appropriately. Could you please provide us with more details about your stay, such as the dates and any specific interactions you had with our staff? This will help us identify areas for improvement and take corrective actions to prevent similar occurrences in the future.Once again, we apologize for the inconvenience you experienced and thank you for bringing these matters to our attention. We hope to have the chance to regain your trust and welcome you back for a more enjoyable stay in the future.With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Bhupinder Pal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent staying experience
Overnattede 1 nat i januar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 5. feb. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Narayan, Princeton

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent food choice for breakfast and dinner for almost free. Nisha and her Manager Ankit in restaurant, Sumit at front dwsk are exemplary customer caring personnel. All staff are extrmely polite and follow theor GM Mr. Dasgupta. Amazingly hotel to enjoy business stay at Leela Palace. We had couple of rooms for a few days and cannot wait to return. Thanks everyone at Leela Palace.
Overnattede 2 nætter i januar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 1. feb. 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback. We're thrilled to hear that you enjoyed your dining experience at our restaurant and found our staff, especially Nisha, Ankit, and Sumit, to be exemplary in their customer service. We'll be sure to pass along your kind words to them.It's fantastic to know that you had a great stay and that you're already looking forward to returning. We're committed to providing the best possible experience for our guests, and your satisfaction is our top priority.Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A good property, but I was expecting better.
Overnattede 2 nætter i januar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 31. jan. 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 Fremragende

David, New York

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Superb! Service, accommodation, staff, food!
Overnattede 1 nat i januar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 31. jan. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

SRUJAL, Edison

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing facility one of the best hotel true luxury
Overnattede 1 nat i januar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 25. jan. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

abdulaziz

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Exceptional customer service
I used to think that the US is the country when it comes to customer service, until I stayed at Leela. It was a truly royal experience.
Overnattede 2 nætter i januar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 23. jan. 2024
Thank you so much for sharing your thoughts about your stay at The Leela Palace New Delhi. We're thrilled to hear that your experience surpassed your expectations and provided you with a truly royal experience. At Leela, we strive to deliver exceptional customer service and create memorable moments for our guests.Your kind words mean a lot to us, and we're delighted that you found our service to be on par with or even beyond what you've experienced in the US. We appreciate your feedback and look forward to welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

sunita

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 19. jan. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Olivia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The service at this property was unmatched and the rooms were gorgeous. Definitely not a modern hotel, so if that's what you'd like, look elsewhere. Instead, it's a romantic, beautifully appointed, and well-maintained historic hotel. I hope I have the chance to return!
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 18. jan. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. We take pride in being a romantic, beautifully appointed, and well-maintained historic hotel, and we're delighted that our ambiance resonated with you. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Mercedes

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing people
Overnattede 6 nætter i januar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 17. jan. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Ajay

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property and staff. You will enjoy this hotel in all the ways possible.
Overnattede 2 nætter i januar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 15. jan. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fremragende

Nicholas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay!
Overnattede 3 nætter i januar 2024
Svar fra Anupam Dasgupta, Area VP (North) & General Manager den 15. jan. 2024
We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager