Hoteller nær Citadel Theatre Company

"Family of 4 with 2 young kids. We stayed for 2 nights for an event locally. Overwhelming pros: Easy location to get anywhere around Chicagoland and suburbs. Staff were incredibly friendly and helpful; I needed some stuff printed at 2am and during the day - done with no hesitation. Immaculate rooms with clean linens and prompt housekeeping. Top place! Also, easy, free parking. Got some Werther’s original toffees in the lobby to keep the kids amused. Weak cons: Toll to get on highway but not the...

"I miss the daily clean up which needs to be in the hotels in general"

"It is a very clean hotel but disintegrates have a hair dryer"

"Pretty good stay for our family. Nice big room. Three issues: 1. Carpet needs replacing / smelled musty and was very old and used 2. Small ants in the bathroom on the tiles. 3. WiFi wasn’t great. Kept losing WiFi signal and during our 7 day stay - even after many times telling the front desk - it was never improved. "

"Wonderful stay recently for a family reunion. Great property: excellent staff!"

"I didn't have a microwave or fridge For the money I paid It should have been included I'm a platinum member I'm supposed to receive the best"

"There’s was no extra towels. No coffee and it smell bad!"

"Very dirty rooms,toilet was very dirty and not working in our room and the stuff was blaming us ,lots of dust every where and the smell was terrible If could give it 0 stars I would "

"This place is a dumb! The picture advertised is NOT the same property. I checked out immediately and went to another hotel. The ceiling was cracked and peeling. Cigarettes burns in the chair and bed spread. Fridge was not cleaned. Holes in the curtains and walls"

"La habitación estaba en pésimas condiciones"

"Clean room, would return!"

"Rooms were clean and cozy, lots of parking available, nice to have a Starbucks in the lobby. "

"The shower don’t really work we have problems with the toilet. The front desk said that they would give us another room and then claimed they were full when the whole thing was basically empty. The walls are so thin you could hear your neighbors conversations. I obviously wouldn’t recommend anybody stay here unless you’re desperate and on a budget"

"Man at front desk was odd and did nothing but complain about his job during the process. Room was decently clean, however for this being an extended store there was no cutlery, cups, or pots and pans. Also no coffee machine in the room or in the lobby(even though there was a sign saying it was available) On check out day and worker knocked on our door at 9am saying he had to come in for his inspection. Very rude since we still had two hours unto checkout. Do no recommend"

"Fint til prisen. Komfortable senge. I gang med at renovere værelserne, men det generer ikke gæsterne. Ventilation i badeværelse noget larmende."

"Overbooked paid for king had to accept queen"

"Ja "