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Anmeldelser af Virgin Hotels Chicago

4.5 out of 5
Virgin Hotels Chicago
203 N Wabash Ave, Chicago, IL

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 721 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 160 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 69 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 29 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 26 af i alt 1005 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Martin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2022
Svar fra Alex G., Front Office Supervisor den 12. dec. 2022
Martin, thank you for your review. We are pleased to hear you enjoyed your stay. Be sure to visit us again.

8/10 Udmærket

Christovao

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Um ótimo local para ficar e conhecer Chicago
Overnattede 6 nætter i maj 2024
Svar fra Frankie den 26. maj 2024
Obrigado por compartilhar esta avaliação positiva. Agradecemos tanto a nossa localização aqui em Chicagoà medida que tu fazes. Esperamos que você volte em breve quando estiver na vizinhança.

10/10 Fremragende

karla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Frankie den 17. maj 2024
Thank you for visiting!

10/10 Fremragende

Yuselys

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have a plenty staying at this hotel has the best locations and restaurant is so good
Overnattede 3 nætter i maj 2024
Svar fra Shay P den 15. maj 2024
Thank you for your feedback. We appreciate you. We look forward to you staying with us again.

10/10 Fremragende

Catie, Lafayette

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just disappointed the rooftop was packed and had so many people on the elevator….would have liked to enjoy the rooftop just hotel guests..
Overnattede 2 nætter i maj 2024
Svar fra AJ den 13. maj 2024
Thank you for sharing your feedback.

10/10 Fremragende

Logan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location
Overnattede 2 nætter i maj 2024
Svar fra AJ den 13. maj 2024
Thank you for your feedback!

8/10 Udmærket

aaron

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cool vibe and good value for the rooms. Was a bit loud of an area and windows didn’t have shades to block out sun. Great gym and convenient coffee shop on premises. Would stay again.
Overnattede 4 nætter i maj 2024
Svar fra AJ den 12. maj 2024
Thank you for sharing your experience!

10/10 Fremragende

Cecilia, South bend

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We love staying here with our pets
Overnattede 1 nat i maj 2024
Svar fra AJ den 12. maj 2024
Thank you for your feedback! Please visit us again soon.

8/10 Udmærket

Barry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra AJ den 12. maj 2024
Thank you for your feedback.

10/10 Fremragende

Rosetta

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone was super friendly and helpful. Attention to Lots of little details makes this hotel stand out. Comfortable, clean, pretty and walkable to everything we wanted to see and do. Near the Lake. Easy to go for a run or walk in the parks and by the water. Easy parking by valet or nearby. Nice gym with easy access. Several places to sit with a cup of coffee and relax between sites. One thing to note, the rooftop is only open certain hours. Thanks everyone from DAndre for food sugggestions to the front desk for going above and beyond to get a luggage scale and then battery for us to speedy deliver for extra towels, you all made us feel super special and welcome
Overnattede 1 nat i maj 2024
Svar fra AJ den 11. maj 2024
Thank you for sharing your review! We're glad you enjoyed your stay and will certainly share your comments with Deandre.

10/10 Fremragende

Pranab

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was excellent. Danny Mitchell was outstanding going out of way to help
Overnattede 3 nætter i maj 2024
Svar fra Shay P den 8. maj 2024
Thank you so much for your feedback. We let Danny know that you had kind words to say in regard to his performance. We look forward to seeing you again in the future.

10/10 Fremragende

Dana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk staff was very nice and helpful. Easy to get to trains or just walk to where you wanted to go.
Overnattede 3 nætter i maj 2024
Svar fra Shay P den 8. maj 2024
Thank you so much for your feedback.

10/10 Fremragende

Aron

Overnattede 3 nætter i april 2024
Svar fra Shay P den 27. maj 2024
Thank you for your feedback. We look forward to you staying with us again.

10/10 Fremragende

Biljana, Hanover Park

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing staff
Overnattede 1 nat i maj 2024
Svar fra Shay P den 7. maj 2024
Thank you for your feedback.

10/10 Fremragende

Michael, Portland

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location
Overnattede 4 nætter i maj 2024
Svar fra Shay P den 6. maj 2024
Thank you so much for your feedback. We appreciate you and look forward to you staying with us again in the future.

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best hotel in Chicago. It really is that good.
Overnattede 2 nætter i maj 2024
Svar fra Shay P den 6. maj 2024
Thank you so much for your feedback. We appreciate you and look forward to you staying with us again in the future.

10/10 Fremragende

Cheryl

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable and good size room with great amenities. Staff was very attentive and friendly. Loved Miss Ricky’s food and the view from the roof top bar. Had a drink at the 2nd floor bar as we waited for an event to finish before we went to the roof top. The bartender - Anastasia - was amazing!
Overnattede 1 nat i maj 2024
Svar fra Shay P den 6. maj 2024
Thank you for your feedback. We look forward to having you again in the future.

8/10 Udmærket

Russell

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
sits along side of the rail line
Overnattede 1 nat i maj 2024
Svar fra Shay P den 6. maj 2024
Thank you for your feedback. We look forward to having you again in the future.

10/10 Fremragende

Dianna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved staying here!
Overnattede 3 nætter i maj 2024
Svar fra Shay P den 4. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Fabiene

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is at the right location and the staff is friendly. The roof top bar is lit
Overnattede 2 nætter i april 2024
Svar fra Shay P den 4. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Alain

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hébergement près de tout et personnel courtois et aimable Nous y retournerons
Overnattede 4 nætter i april 2024
Svar fra Shay P den 4. maj 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Lorenzo

Ok
Overnattede 6 nætter i april 2024
Svar fra AJ den 11. maj 2024
Thank you for your feedback!

10/10 Fremragende

Carol

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very quiet hotel .. loved loved the vanity in the room
Overnattede 1 nat i april 2024
Svar fra Shay P den 4. maj 2024
Thank you so much for feedback. We appreciate you staying with us.

8/10 Udmærket

Colin

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
That parking garage attached to the property is very convenient.
Overnattede 1 nat i april 2024
Svar fra AJ den 3. maj 2024
Thank you for your feedback.

4/10 Dårligt

RICKY

Synes godt om: Rengøring
The condition of both beds was terrible, as the mattresses had sunk in the middle. Because of this, my wife, son, and I never slept well. We woke up early with back pain. It is unacceptable for management to ignore this situation. I will never recommend the Virgin Hotel to anyone.
Overnattede 4 nætter i april 2024
Svar fra Shay P den 1. maj 2024
We apologize for the inconvenience. We are truly sorry that our beds are not satisfying to you and will look into this more. Thank you for bringing this to our attention.

8/10 Udmærket

Silvina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice property,excellent location
Overnattede 4 nætter i april 2024
Svar fra Shay P den 30. apr. 2024
Thank you for leaving a review for us. You are greatly appreciated. We look forward to having you again.

10/10 Fremragende

Bruce

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was wonderful. The room was very good and quiet. The staff went above and beyond to make our stay wonderful
Overnattede 5 nætter i april 2024
Svar fra AJ den 30. apr. 2024
Thank you for sharing your experience! We're glad you enjoyed your time here with us and look forward to seeing you again.

6/10 Okay

Alexandre, Studio City

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
Bars and restaurants barely ever opened. Rooftop not available for most of the time on Saturday for a private party. The amenities are part of what you are supposed to get with this hotel, not an optional package. Was unable to use any of them because the bar was closed most of the time, didn’t have any snack and the rooftop closed. Will never return. Too bad because the rooms are decent. Please note lots of noise from metro/train on the block if on lower floors (can still hear on flore 17) and you can hear the rooftop music until 2am (from floor 17, which is 10 floors below the rooftop). So noise insulation is pretty poor in general.
Overnattede 3 nætter i april 2024
Svar fra Shay P den 1. maj 2024
We would like to apologize for the inconvenience caused during your stay. We hope in the future you allow us another opportunity to make your stay great.

10/10 Fremragende

Jenny Maria Christina, Costa Mesa

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had an excellent stay here. The room was spacious, clean and comfortable.
Overnattede 3 nætter i april 2024
Svar fra AJ den 30. apr. 2024
Thank you for your feedback! Please visit us again soon.

10/10 Fremragende

Kari

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk staff was very nice.
Overnattede 1 nat i april 2024
Svar fra Shay P den 28. apr. 2024
Thank you so much for your feedback. You are greatly appreciated. We look forward to having you stay with us again in the future.

10/10 Fremragende

Sasha

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay. My new Chicago hotel
Overnattede 2 nætter i april 2024
Svar fra Shay P den 28. apr. 2024
Thank you so much for your feedback. You are greatly appreciated. We look forward to having you stay with us again in the future.

10/10 Fremragende

Daniel

Great
Overnattede 4 nætter i april 2024
Svar fra Shay P den 25. apr. 2024
Thank you so much for your response. We look forward to you staying with us again.

10/10 Fremragende

Autumn

Overnattede 2 nætter i januar 2024
Svar fra Shay P den 15. maj 2024
Thank you for your feedback. We appreciate you. We look forward to you staying with us again.

10/10 Fremragende

Lucie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well designed, stylish room. Great restaurant and coffee shop. Amazing views from rooftop bar.
Overnattede 2 nætter i april 2024
Svar fra Shay P den 25. apr. 2024
Thank you so much for your response. We look forward to you staying with us again.

8/10 Udmærket

Christine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is very nice. Our only complaint is that there is a limitation on how low the AC will go. It was quite warm at night.
Overnattede 3 nætter i april 2024
Svar fra Shay P den 25. apr. 2024
Thank you so much for your response. We look forward to you staying with us again.

10/10 Fremragende

Ryan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location with an excellent on property coffee shop. Really nice room.
Overnattede 3 nætter i april 2024
Svar fra Shay P den 21. apr. 2024
Thank you so much for your feedback. We appreciate you choosing to stay with us.

10/10 Fremragende

Amaria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super elegant hotel walkable just about anywhere in Chicago.
Overnattede 1 nat i april 2024
Svar fra Shay P den 21. apr. 2024
Thank you so much for your feedback. We appreciate you choosing to stay with us.

8/10 Udmærket

Michelle

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A fun spot in a great location.
Overnattede 1 nat i april 2024
Svar fra AJ den 20. apr. 2024
Thank you for sharing your experience! Please visit us again.

10/10 Fremragende

Sherita

Overnattede 2 nætter i april 2024
Svar fra AJ den 10. maj 2024
Thank you for your feedback!

10/10 Fremragende

Douglas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very helpful staff
Overnattede 1 nat i april 2024
Svar fra AJ den 20. apr. 2024
Thank you for your feedback. Please visit us again soon.

10/10 Fremragende

Dante

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Please provide better parking and valet
Overnattede 1 nat i marts 2024
Svar fra AJ den 19. apr. 2024
Thank you for your feedback.

10/10 Fremragende

rick

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was excellent. Great value and hip place to stay.
Overnattede 1 nat i april 2024
Svar fra AJ den 19. apr. 2024
Thank you for your feedback! Please visit us again soon.

10/10 Fremragende

Kevin

Overnattede 2 nætter i april 2024
Svar fra Shay P den 8. maj 2024
Thank you so much for your feedback!

4/10 Dårligt

Allison

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Virgin has the room amenities down. The room was comfortable and well appointed. The gym is well equipped too. I expected to utilise the rooftop bar and 2nd floor library. My partner is handicapped, so I had planned on using hotel spaces for entertainment. Both were rented out the entire weekend. The lobby was chaos with all the revellers jockeying for elevator use. It was not pleasant. I complained to mgmt,. and their response was, “you should have been aware of our events”. Unacceptable. Lost me as a customer in Chicago. Lots to choose from downtown. Stay elsewhere. It’s not the workers. They were nice and gracious. Management needs training.
Overnattede 2 nætter i april 2024
Svar fra Shay P den 16. apr. 2024
Hi , I am so sorry that the spaces were booked during your stay here with us and you did not get the overall experience as we have so much to offer. We hope that in the future you give us another chance to WOW you.

10/10 Fremragende

Rikki

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bed was SO comfortable and I loved the set up of the room. The vanity and closet areas were absolutely perfect.
Overnattede 2 nætter i april 2024
Svar fra AJ den 15. apr. 2024
Thank you for sharing your feedback!

10/10 Fremragende

Amir, Thornton

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place, friendly staff and clean rooms.
Overnattede 1 nat i april 2024
Svar fra AJ den 15. apr. 2024
Thank you for sharing your feedback!

10/10 Fremragende

Fleanc

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Shay P den 16. apr. 2024
Thank you so much for your feedback we hope to see you again.

8/10 Udmærket

Maira

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nice property overall, great location, however service lacked attention and some other things were frustrating . I’ve been waiting for over 2h for bath towels, TV does not work, water pressure in the shower is terrible.
Overnattede 3 nætter i april 2024
Svar fra Shay P den 14. apr. 2024
Thank you so much for your feedback. Thank you also for sharing your concerns we will look into those things to prevent the next time you stay with us.

10/10 Fremragende

camron

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome place
Overnattede 1 nat i april 2024
Svar fra Shay P den 13. apr. 2024
Thank you so much for your feedback. You are greatly appreciated.

10/10 Fremragende

Aalif

Overnattede 1 nat i marts 2024
Svar fra AJ den 30. apr. 2024
Thank you for your feedback!