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Anmeldelser af Sonesta Simply Suites Chicago O'Hare Airport

2 out of 5
Sonesta Simply Suites Chicago O'Hare Airport
4021 North Mannheim Rd, Schiller Park, IL

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 729 af i alt 1355 anmeldelser" "
Bedømmelse på 8 − Udmærket. 339 af i alt 1355 anmeldelser" "
Bedømmelse på 6 − Okay. 126 af i alt 1355 anmeldelser" "
Bedømmelse på 4 − Dårligt. 68 af i alt 1355 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 93 af i alt 1355 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

angus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2022
Svar fra Donna den 18. maj 2022
Thanks for staying with us. Hope to see you soon!

6/10 Okay

Kobe

.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Juan Iago

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place for two nights, no breakfast!!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Trina, Mendon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jorge Humberto

Synes godt om: Service og personale
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Jerod

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the in room with the kitchen
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Dylan

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was friendly and helpful. Puddle of water in lobby. Room was clean-ish.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
5 Star
Overnattede 2 nætter i april 2024

10/10 Fremragende

Kelly

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 2 nætter i februar 2024

10/10 Fremragende

marybeth

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
WiFi options
Overnattede 1 nat i maj 2024

4/10 Dårligt

Gerardo

Synes ikke om: Rengøring
Overnattede 8 nætter i maj 2024

8/10 Udmærket

Dianne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
?
Overnattede 1 nat i april 2024
Svar fra Guest Service den 24. maj 2024
Thank you for your review.

8/10 Udmærket

Miyoshi

Synes godt om: Service og personale
Ok
Overnattede 1 nat i maj 2024
Svar fra Donna den 23. maj 2024
Thank you for staying with us. We hope to see you back soon!

8/10 Udmærket

Kang

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Guest Service den 24. maj 2024
Thank you for your review.

8/10 Udmærket

Madison

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was nice.
Overnattede 2 nætter i maj 2024
Svar fra Donna den 23. maj 2024
Thank you for staying with us. We hope to see you back soon!

8/10 Udmærket

Mary

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
I like the fact it was clean, however this us a remodeled hotel and the wear and tear shows despite the remodel..however, i would stay again because the orice was fair.
Overnattede 2 nætter i maj 2024
Svar fra Donna den 22. maj 2024
Thank you for the opportunity to respond to your concerns. While our hotel has not be renovated since 2012, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements. We look forward to seeing you again soon.

8/10 Udmærket

Sandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Donna den 23. maj 2024
Thank you for staying with us. We hope to see you back soon!

6/10 Okay

Claudia

Overnattede 1 nat i maj 2024
Svar fra Donna den 23. maj 2024
Thank you for staying with us. We hope to see you back soon!

10/10 Fremragende

Peter

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very efficient and professional front desk.
Overnattede 1 nat i maj 2024
Svar fra Donna den 21. maj 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Sara

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
We keep calling for a shuttle and after 1 and a half hours we had to call for an Uber. We were giving a room that was already occupied.
Overnattede 1 nat i maj 2024
Svar fra Donna den 21. maj 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Fremragende

Sally

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent shuttle service!!! Came right away and return to airport next day excellent too. Subway and Dunkin Donuts 3 minutes walk.
Overnattede 1 nat i maj 2024
Svar fra Donna den 21. maj 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Udmærket

Kaushik

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the airport
Overnattede 1 nat i maj 2024
Svar fra Donna den 21. maj 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Fremragende

Wendy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not much nearby, the area is very deserted. Airport shuttle ro take is park n jet. Waited foe a long time. The room is nice qih a full kitxhen. Seems clean. Water isn't too hot. Ok for an overnight close to the airport. Price was good!
Overnattede 1 nat i maj 2024
Svar fra Donna den 21. maj 2024
Thank you for staying with us. We appreciate your feedback!

4/10 Dårligt

Christine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked that the rooms were like mini apartments but i read there was free breakfast and when i got there the lady at the desk informed me none too kindly there was free coffee everything else i had to buy.
Overnattede 2 nætter i maj 2024
Svar fra Brianna den 20. maj 2024
Thank you for staying with us, hope to see you back again!

8/10 Udmærket

Amy, Florence

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Donna den 21. maj 2024
Thank you for staying with us.

8/10 Udmærket

Kathee, Maquoketa

Overnattede 1 nat i maj 2024
Svar fra Brianna den 20. maj 2024
Thank you for staying with us, hope to see you back again!

8/10 Udmærket

Angela

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pros: very comfortable bed, spacious room, overall quiet, nice to have a full-size fridge. Cons: normally people complain about poor water pressure, this shower was extreme on the other end. It is like shower in an open fire hydrant. It is actually a little painful.
Overnattede 1 nat i maj 2024
Svar fra Brianna den 20. maj 2024
Thank you for staying with us, hope to see you back again!

8/10 Udmærket

Daya

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
The hotel itself was nice and I liked the room layout. My only reason for not giving a complete 5 star was due to the bathroom not being cleaned. The commode was dirty literally dirty and there was hair in the shower. The hair was on the shower wall, the tub itself and in the drain. After seeing that I checked the bed & sheets and everything was fine.
Overnattede 1 nat i maj 2024
Svar fra Brianna den 20. maj 2024
Thank you for staying with us, hope to see you back again!

8/10 Udmærket

John

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient to airport and quiet, comfortable room.
Overnattede 1 nat i maj 2024
Svar fra Brianna den 20. maj 2024
Thank you for staying with us, hope to see you back again!

8/10 Udmærket

Li

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
No dining option at all
Overnattede 1 nat i maj 2024
Svar fra Donna den 23. maj 2024
Thank you for staying with us. We hope to see you back soon!

10/10 Fremragende

susan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel great problem with Expedia not resolved yet after 21 hours. Hopefully it happens.
Overnattede 1 nat i maj 2024
Svar fra Donna den 16. maj 2024
Thank you for staying with us. Hope to see you back soon!

2/10 Forfærdeligt

Anthony

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Donna den 17. maj 2024
Thank you for staying with us

8/10 Udmærket

Lucinda, South Bend

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Donna den 16. maj 2024
Thank you for staying with us. Hope to see you back soon!

10/10 Fremragende

Kailey

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the amenities in the room
Overnattede 2 nætter i maj 2024
Svar fra Donna den 13. maj 2024
Thank you for staying with us, We appreciate the feedback!

8/10 Udmærket

ALI

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
When I arrived to inquire about room availability, the front desk clerk immediately informed me that no rooms were available without even checking the system. I pointed out that I had seen two rooms listed online through Expedia. Her response was that I needed a reservation number to proceed. On the spot, I completed the reservation via Expedia and secured a room. It would have been more efficient if the front desk employee had checked the system before addressing my query, as I could have avoided the online booking process and enjoyed a quicker check-in. The room itself was clean and comfortable, and the location was convenient for my needs, being close to the airport. Additionally, there’s an outlet mall nearby. Although I didn’t require it, they do offer a free airport shuttle service for those who might need it.
Overnattede 1 nat i maj 2024
Svar fra Donna den 13. maj 2024
Thank you for staying with us, We appreciate the feedback!

6/10 Okay

Evelyn

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 2 nætter i maj 2024
Svar fra Donna den 13. maj 2024
Thank you for staying with us. We hope to see you back

6/10 Okay

Jocelyn

Synes godt om: Service og personale
Hallways were smelly
Overnattede 1 nat i maj 2024
Svar fra Donna den 10. maj 2024
Thanks for staying with us. We appreciate your feedback

10/10 Fremragende

Kissiey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Donna den 13. maj 2024
Thank you for staying with us. We hope to see you back

2/10 Forfærdeligt

nancy

Rejste med familie
Synes ikke om: Rengøring
Wrong quote was given for over trip parking told 12 per night not 20 also was not told charge for over night stay at hotel parking
Overnattede 1 nat i maj 2024
Svar fra Donna den 9. maj 2024
Thank you for staying with us, We appreciate your feedback

8/10 Udmærket

SYLVAIN JOSEPH BENOIT

Synes godt om: Rengøring, service og personale, faciliteter
The location is perfect if you do business around the airport and there’s a lot of restaurants around and commodities.
Overnattede 7 nætter i maj 2024
Svar fra Donna den 9. maj 2024
Thank you for staying with us. Hope to see you back soon!

10/10 Fremragende

Christopher, Oakville

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was clean
Overnattede 1 nat i maj 2024
Svar fra Donna den 9. maj 2024
Thank you for staying with us. Hope to see you back soon!

10/10 Fremragende

Ian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Perfectly fine for a one night stay. Shower water pressure was a little lower than I would like but the staff was very friendly.
Overnattede 1 nat i maj 2024
Svar fra Donna den 8. maj 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Dårligt

Pamela

Synes ikke om: Rengøring, service og personale
Microwave and mattress cover were dirty. Changed rooms and microwave still dirty as well as hand towels. Asked a 1 hour extension for check out and was informed there was a charge. I’ve been in many hotels throughout my travels and never was charged. It’s a courtesy. Hotel was low capacity so charges were unwarranted.
Overnattede 2 nætter i maj 2024
Svar fra Donna den 9. maj 2024
Thank you for staying with us, We appreciate your feedback

8/10 Udmærket

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean
Overnattede 1 nat i april 2024
Svar fra Donna den 8. maj 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Vicente

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Donna den 8. maj 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Greg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Donna den 8. maj 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Aisha

Rejste med familie
Synes ikke om: Service og personale
The front staff was not attentive, was made to wait to check-in when arrived 29 mins. early, asked for two more washcloths and was given one and told it's only allowed one per person. The room was clean but smelled like mildew.
Overnattede 1 nat i maj 2024
Svar fra Donna den 8. maj 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Fremragende

Julie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It would be good for one of the shuttles to have a wheelchair lift so we did not have to give 24 hours to get shuttle. The bus that stops by this hotel has very infrequent service in the evening and early morning. It would be easier to get around Chicago if I could have used the shuttle to get to O'Hare and used the blue line instead of having to spend 45 minutes each time to get to Rosemont
Overnattede 2 nætter i maj 2024
Svar fra Donna den 8. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Joy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was hesitant at first, but for no good reason. Front desk staff was awesome, room was huge! Clean and comfortable. Wish I was staying longer!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Bryanna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very nice and cheap and very convenient just an overall great place to stay !
Overnattede 1 nat i april 2024
Svar fra Donna den 3. maj 2024
Thanks for staying with us. We appreciate your feedback!