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Anmeldelser af 21c Museum Hotel Chicago

4 out of 5
21c Museum Hotel Chicago
55 East Ontario Street, Chicago, IL

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 1051 af i alt 1846 anmeldelser" "
Bedømmelse på 8 − Udmærket. 383 af i alt 1846 anmeldelser" "
Bedømmelse på 6 − Okay. 215 af i alt 1846 anmeldelser" "
Bedømmelse på 4 − Dårligt. 99 af i alt 1846 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 98 af i alt 1846 anmeldelser" "

9,0/10

Rengøring

8,6/10

Service og personale

8,4/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Kim

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great value
Overnattede 2 nætter i august 2022
Svar fra Nik den 7. sep. 2022
Hello Kim,Thank you for such a great rating. We look forward to welcoming you back to Chicago.

10/10 Fremragende

pia

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
super ophold , fed kunst , sødt personale og super beliggenhed og dejlige senge ..👍👍👍
Overnattede 3 nætter i maj 2022

10/10 Fremragende

Bella

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Francisco was the best front desk attendant I’ve ever had the pleasure of meeting. it was clear you could tell he really cared about the guest and that was very appreciated. He made our experience 10 times better.
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 28. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

10/10 Fremragende

Maria

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff members, beautiful and clean hotel. Location was wonderful & very convenient
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 28. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

6/10 Okay

Tara Farouk

Rejste med partner
Synes godt om: Rengøring, service og personale
Photos of room on page where a little deceiving
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 28. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

8/10 Udmærket

Steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Was expecting for a 4 star rated hotel. Furnishings were nice, but looked/felt basic. TV reception in the bedroom was patchy, with some channels not working that were in the lounge. Overall its a nice place, the art instalations were v cool.
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 28. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

2/10 Forfærdeligt

Shaheen

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not very good experience
Overnattede 2 nætter i april 2024

10/10 Fremragende

Rodolfo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location and experience
Overnattede 3 nætter i maj 2024
Svar fra Rebecca den 23. maj 2024
Thankyou, Rodolfo, for the 5 star review! We are so happy to hear you had a great stay nd hope you will come back and stay with us again soon!

10/10 Fremragende

ALBERTO

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Best location
Overnattede 4 nætter i maj 2024
Svar fra Rebecca den 23. maj 2024
Thank you, Alberto, for the 5 star review! We are so happy to hear that you loved your stay with us and hope you will come back again soon!

6/10 Okay

Rita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Rebecca den 23. maj 2024
Rita-Thank you for taking the time to complete a review. Please reach out directly should you want to discuss your stay further.Best, Rebecca

8/10 Udmærket

Jenna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a very good stay with 21C! Although there were a couple of hiccups with check-in -- the room was missing washcloths and TP when we arrived -- that was fixed promptly when we called the front desk. For the rest of the stay, we had no issues whatsoever. The staff was friendly, the room was cleaned well each day during our stay, the art gallery in the lobby was a unique touch, and the beds were very comfy. The property is located in a safe/walkable area which was super important to us and was surprisingly quiet. I took a star off the property condition. I think the hallways could use better lighting and decor, and the elevator was small and would sometimes make some questionable noises. I would stay again!
Overnattede 4 nætter i maj 2024
Svar fra Rebecca den 23. maj 2024
Jenna-Thank you for the kind review! I am so sorry to hear about the initial issue you encountered but glad to hear we were able to rectify that quickly and you were able to have a great stay thereafter. We hope that you will come back and stay with us again soon!

8/10 Udmærket

Max

Pretty good
Overnattede 1 nat i april 2024
Svar fra Rebecca den 23. maj 2024
Thank you, Max, for the kind review. We hope that you will stay with us again soon.

10/10 Fremragende

Lara, Dublin

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
21C Museum Hotel is conveniently located just off the Magnificent Mile and is beautifully decorated with original artwork and decorative penguins in bright colors. The restaurant is expensive but the food & bar are excellent. The room we had was spacious and comfortable with all needed amenities. Great hotel!
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 28. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

8/10 Udmærket

Gregory, Indianapolis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 28. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

10/10 Fremragende

Kristina

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One of the best hotel stays I’ve had in a long time and central to everything!
Overnattede 2 nætter i april 2024
Svar fra Rebecca den 23. maj 2024
Kristina-Thank you for the very kind review! I am so happy to hear you had such a great stay and hope you will come back and stay with us again soon.Best,Rebecca

6/10 Okay

kerry

Forretningsrejsende
Synes godt om: Rengøring
I love 21C, but found the hallways dark and dreary here and the room service overly complicated. I was also puzzled and put off by the “resort fee.” This isn’t a resort. I wish hotels would be honest about their room rate up front.
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 28. maj 2024
Thank you so much for your feedback. We greatly appreciate it. The Urban Experience Fee is mentioned upfront during the booking process. Cheers!

10/10 Fremragende

Salyna

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Have always loved the museum aspect of 21c's. Everyone was extremely welcoming and professional. Shout out to Jose for his positivity to kick-start each morning into gear. Will definitely be back and highly recommend.
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 25. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

6/10 Okay

Reham

Synes godt om: Service og personale
Property is in a great location, close to Michigan Ave shops. Concept is very cool but hotel especially rooms are run down and need updating. TV in my room did not work.
Overnattede 1 nat i maj 2024
Svar fra Rebecca den 14. maj 2024
Reham-Thank you for taking the time to complete a review of your recent stay. We appreciate the feedback and will work with the team to continue to improve our product and guest experience. We hope you will consider staying with us again soon.Best, Rebecca

10/10 Fremragende

Heather

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love the contemporary art throughout the building. Great location and helpful staff.
Overnattede 3 nætter i maj 2024
Svar fra Rebecca den 14. maj 2024
Heather-Thank you for the 5 star review! We hope that you will come back and stay with us again soon.Best, Rebecca

10/10 Fremragende

YiMing

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and Convenient. Very great for it's price.
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 28. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

6/10 Okay

Kyle

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overall, the experience advertised does not meet the actual experience
Overnattede 1 nat i maj 2024
Svar fra Rebecca den 14. maj 2024
Kyle-Thank you for taking the time to complete the review. I am sorry to hear that we did not meet or exceed your expectations. Please reach out to me directly should you want to discuss further and we can make it right.Best, Rebecca

8/10 Udmærket

Jose

Good
Overnattede 1 nat i maj 2024
Svar fra Rebecca den 14. maj 2024
Thank you, Jose, for the review! We hope you will stay with us again soon.

10/10 Fremragende

Cesil

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was friendly and museum was awesome!
Overnattede 2 nætter i maj 2024
Svar fra Rebecca den 14. maj 2024
Thank you, Cesil, for the 5 star review! We hope that you will come back and stay with us again soon!

10/10 Fremragende

Sai Yashwant

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 2 nætter i april 2024
Svar fra Rebecca den 14. maj 2024
Thank you, Sai, for the 5 star review! We hope that you will come back and stay with us again soon!

10/10 Fremragende

Deanne, Medford

Overnattede 3 nætter i april 2024
Svar fra Guest Services den 28. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

6/10 Okay

kimberly

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
They take forever to return deposit
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 7. maj 2024
Thank you for your feedback. The incidental deposit is released at check-out and returned to your account within 3-10 business days. Cheers!

10/10 Fremragende

Mercedez

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay.
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 7. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

10/10 Fremragende

Kathy, Columbia

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The 21c was in a very convenient location, the staff with very friendly and helpful. We had a room-darkening shade that did not work properly and this was the only concern. It was not repaired over the few days we were there.
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 7. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

10/10 Fremragende

Mychal

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Museum part. Jose was great.
Overnattede 1 nat i april 2024
Svar fra Guest Services den 7. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

10/10 Fremragende

tiffany

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cool place, museum is a unique feature. Great location.
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 7. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

6/10 Okay

Michael

Synes godt om: Rengøring
Synes ikke om: Faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Services den 28. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

10/10 Fremragende

DeMario

Overnattede 1 nat i april 2024
Svar fra Guest Services den 28. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

8/10 Udmærket

Yndira

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Services den 7. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

10/10 Fremragende

Arnoldo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Services den 28. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

10/10 Fremragende

Nicola

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and room size.
Overnattede 4 nætter i april 2024
Svar fra Guest Services den 7. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

6/10 Okay

Ashraf

Overnattede 2 nætter i april 2024
Svar fra Guest Services den 7. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

10/10 Fremragende

Donald

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay
Overnattede 2 nætter i april 2024
Svar fra Guest Services den 7. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

10/10 Fremragende

Frank

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Guest Services den 7. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

10/10 Fremragende

Whitney

Overnattede 4 nætter i april 2024
Svar fra Rebecca den 14. maj 2024
Thank you, Whitney, for the 5 star review! We hope that you will come back and stay with us again soon!

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Services den 21. apr. 2024
Thank you so much for your feedback. We greatly appreciate it.

10/10 Fremragende

Alexander Heinrich Meyer gen, Gerolstein

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ein sehr schönes Hotel, das gut zu erreichen ist und in perfekter Lage liegt, um die Stadt zu erkunden.
Overnattede 7 nætter i april 2024
Svar fra Helen den 20. apr. 2024
We're delighted to hear that you enjoyed your stay at our hotel! Thank you for the kind words about our convenient location. We strive to provide a comfortable and accessible experience for all our guests. We hope you had a fantastic time exploring the city, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 Fremragende

JONG

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best
Overnattede 2 nætter i april 2024
Svar fra Guest Services den 16. apr. 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

10/10 Fremragende

Kris

Overnattede 1 nat i april 2024
Svar fra Guest Services den 7. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

10/10 Fremragende

María

Rejste med familie
Synes godt om: Rengøring
Check in was smooth. Everyone from check in to check and and door service were amazingly helpful!
Overnattede 3 nætter i april 2024
Svar fra Rebecca den 15. apr. 2024
Maria-Thank you for the 5 star review! We hope that you will come back and stay with us again soon.Best, Rebecca

10/10 Fremragende

Chanelle Brooks

Overnattede 3 nætter i april 2024
Svar fra Guest Services den 7. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

10/10 Fremragende

Lynda

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
A beautiful hotel. We enjoyed the art show and the attention to detail. We would highly recommend 21C Museim Hotel Chicago.
Overnattede 3 nætter i april 2024
Svar fra Guest Services den 14. apr. 2024
Thank you so much for your feedback. We greatly appreciate it.

10/10 Fremragende

Michael

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was in the heart of Magnificent Mile so everything was pretty easy. $75/day for valet parking is ridiculous though.
Overnattede 3 nætter i april 2024
Svar fra Guest Services den 12. apr. 2024
Thank you so much for your feedback. We greatly appreciate it.

10/10 Fremragende

Frank

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Guest Services den 7. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

10/10 Fremragende

Kate

Overnattede 2 nætter i april 2024
Svar fra Guest Services den 7. maj 2024
Thank you so much for your feedback. We greatly appreciate it. Cheers!

10/10 Fremragende

Sophie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the room design is very special, bathroom has window for light. the couch and beds are simple but comfortable.
Overnattede 1 nat i april 2024
Svar fra Rebecca den 11. apr. 2024
Sophie-Thank you for the 5 star review! We hope you stay with us again the next time you are in Chicago.-Rebecca