Hoteller nær Cenote Zapote

"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

"We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

"Wonderful hospitality and surroundings. This is an eco friendly resort where you get the opportunity to be in the nature with the comfort of a hotel "

"Ok"

"Biggest problem is that it’s in the middle of nowhere so unless you know for sure you’re there for the wakeboarding, I would not stay there. Other than that the room was pretty ample and nice. Food was fine."

"This was our fourth stay at this resort, and it continues to exceed our expectations every single time. We travel with our two kids—a one-year-old and a six-year-old—and we truly believe this is the perfect resort for families. My family has been traveling to Cancun for the past 10 years, staying at a variety of different resorts, and this one is, without a doubt, our favorite. The family-friendly atmosphere, activities for the kids, and overall experience keep bringing us back year after...

"My husband and I take trips to the Caribbean once a year. We typically don't consider going to the same place twice. However, our stay at the Blue Diamond has made us rethink that decision. The customer service, facility, and food were amazing. The food always tasted so fresh and the Mexican dishes were particularly fantastic. Our experience is definitely a memory we won't soon forget. This was hands down one of our best travel experiences."

"Mi experiencia no fue nada agradable pues fui el día que iba a entrar. Más nadie estaba allí. Hablé varias veces por teléfono 📞 y nadie me contestó. Anduve buscando hotel con mi familia a esa hora. NO cumplieron "

"I have had serval dissatisfaction and disappointment events from staff to service , Expedia says that there’s room service but there is a cut off time which is not mentioned, I didn’t get the bedroom selected on my reservation and many others, However it’s always best for each to have their own experience."